Trusted Agent profile · Tilehurst, Berkshire
★★★★★
630 reviews across 1 platform
30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN
Part of Romans, see every office.
Romans's office in Tilehurst, Berkshire, at 30 - 30a School Road, is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Romans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
5/5
GoogleWe had a good experience buying from this branch of Romans and found Nick very helpful
Dear Vanessa H Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have a Great day! Many thanks, Customer Care Team
4/5
GoogleVery helpful and prompt at responding overall service was friendly, professional and few issues with the purchase and found romans extremely helpful along the way :) very happy with their service could not fault them.
Thank you for buying through our sales office in Tilehurst and pleased you were very happy with the service. Regards Jon Roberts Director Residential Sales
5/5
GoogleExcellent service from Romans. Lloyd from Tilehurst branch looked after us all the way though the process till the end.
Dear Laibu, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBen and his lettings team provided a prompt, friendly and professional service. They were very supportive with plenty of useful advice for a ‘first time landlord’ such as myself. Would certainly recommend to others.
Thank you for your kind comments and positive review about of Ben and the Tilehurst team. I’ve passed on your comments to them. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleMy fiance and I were renting our first property. We told them what we were looking for, and Levi very quickly found us our ideal first home. From there, the onboarding process was easy.
Thank you for renting through our Tilehurst office your business and positive comments about your experience with Levi and the process are most welcome and I’ve passed these on to the team. Wishing you all the best in your new home. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleExcellent service and professionalism from Sarah George and the Romans property management team. She always responds quickly to any queries - highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Hello Martin Ma Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleExcellent customer service, focused and professional. I built a good understanding with the sales team in regards to the sale of my house. Top people I have had a good experience with Romans.
Thank you for your positive review regarding Romans of Tilehurst. I was extremely pleased that you felt our customer service was excellent and the team were focused and professional. We hope to be of service again at some point in the future. If you do require any further help or assistance please feel free to contact me. Kind Regards, Mark Wright - 07876 196003 Regional Director, Residential Sales
5/5
GoogleExcellent customer service, focused and professional. I built a good understanding with the sales team in regards to the sale of my house. Top people I have had a good experience with Romans.
Thank you for your positive review regarding Romans of Tilehurst. I was extremely pleased that you felt our customer service was excellent and the team were focused and professional. We hope to be of service again at some point in the future. If you do require any further help or assistance please feel free to contact me. Kind Regards, Mark Wright - 07876 196003 Regional Director, Residential Sales
5/5
GoogleVery happy with he service, I was assisted by Levi Matthews of which he made the process easy and reacted promptly to my queries and requests. I would definitely use Romans again.
Hi Daniel, thank you for taking the time to leave us such a great review letting us know about your recent experience with Levi and the team at Tilehurst. We're pleased to hear that Levi was able to make the process so easy for you and also that he reacted quickly to any of your queries and requests. We will pass your comments onto Levi as we know he will be happy to receive such amazing feedback. We hope we can be of service to you again in future. Kind Regards, Romans
5/5
GoogleExcellent agency. We had Charlotte dealing with us for the whole of the process of renting our first property, she was very helpful and kept us updated with regular phone calls.
Thank you for your kind comments and positive review about Charlotte at Romans in Tilehurst. All the best in your new home. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleRomans manage my property with professionalism and care. They are pro active in dealing with any issues and always happy to provide advice.
Dear Roodenberg, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleNathan has gone above and beyond to help me find my new home
Dear Sam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIn a few words: Great service and attention, very efficients with a dynamic staff. Highly recommended! No regrets and resents for choosing this agency. A very Merry Christmas to All!!
Thank you for your kind comments and positive review for our Tilehurst office. Customer service is very important to us and I have passed your comments on to the team. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleWith recent challenges in relation to rental property, Steve from Romans was forthcoming to help and assist me as a landlord which was much appreciated. Once again ‘Thank you!’
Hi Jo-ann Thank you for the recent 5 star review of our Tilehurst branch. It's pleasing to read your comments and glad Steve could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleGreat service, got back to us about the house and had a viewing arranged super quickly. Answered any questions we had and explained things well. Highly recommend using them.
Hi Daniel Thank you for the recent 5 star review of our Tilehurst branch. It's pleasing to read your comments about the team and glad they could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleWell informed valuation from alex and even though I did not sell through them always phone call away offering me honest advice on my situation with regards to selling
Thank you for your positive comments relating to Alex Bicknell and the honest advice he provided you even though we were not involved with the sale of your home. Maybe we can help you move next time round. Regards Jon Roberts Director, Residential Sales.
5/5
GoogleVery profesional and great people,Levi Mattew and all team help me everything to efficicenty and quicly go through process off renting a property. I can recommended them to everyone!
Thank you for your kind comments and positive review about Levi and the Tilehurst office. Customer service is very important to us and I have passed your comments on to the team. We wish you all the best in your new home. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleLevi provide to us a great customer service. All go smooth and easy. He helped us to get us house. He done a good job. Looking forward to move.
Thank you for taking the time to provide a positive 5* review following your recent experience with Levi and our Tilehurst office. Your review and comments are much appreciated and I have passed these on to Levi and the team. Wishing you all the best for your move. Thank you. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleVery efficient and a polite service from the staff.
Dear Marie Smith Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We hope to be of service to you again in the future. Best wishes, Romans Estate Agents Tilehurst
5/5
GoogleOutstanding service from start to finish. Made letting my property easy. Thank you guys! :-)
Dear Vernon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleElizabeth the lettings agent was very helpful and honest, made renting my first property painless and easy, would highly recommend.PositiveResponsiveness, Quality, Professionalism
Dear Daniel, we are very happy we could provide you with a positive customer experience. It was lovely to hear of your comments about the helpful service you received from Elizabeth. Kind regards Customer Care Team
5/5
GoogleIn a few words: Great service and attention, very efficients with a dynamic staff. Highly recommended! No regrets and resents for choosing this agency. A very Merry Christmas to All!!
Thank you for your kind comments and positive review for our Tilehurst office. Customer service is very important to us and I have passed your comments on to the team. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleCharlotte and the Romans team have been incredibly helpful. The whole process has been quick and easy and we are super happy to be in our new home.
Thank you for your positive review about Charlotte and the Tilehurst team. We wish you all the best in your new home. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleVery well looked after by Levi and Alistair as they helped me rent a house for the first time. Thanks for answering all my stupid questions, much appreciated!
Thank you for renting through our Tilehurst office your business and positive comments about Levi, and Alistair are most welcome and I’ve passed these on to the team. Wishing you all the best in your new home. Kind regards, John Sumner Regional Lettings Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Tilehurst office has 630 reviews across 1 platform: 630 on Google.
Romans Tilehurst is rated 4.8 out of 5 across all 630 reviews, and 4.8 out of 5 on Google from 630 reviews.
Yes. In The Trusted Agent 2026 awards: Romans, Tilehurst won Platinum.
Romans Tilehurst, 30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN.
