Trusted Agent profile · Tilehurst, Berkshire
★★★★★
630 reviews across 1 platform
30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN
Part of Romans, see every office.
Romans's office in Tilehurst, Berkshire, at 30 - 30a School Road, is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Romans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
5/5
GoogleJacob at the Tilehurst branch was lovely and helpful, any question asked he would find it out. would use Romans again.
Thank you for your kind comments relating to Jacob in our sales office. Customer service is very important to us as a local property company and it was a pleasure to help you with your move. Regards Jon Roberts Director Residential Sales
5/5
GoogleAlistair and Steve have provided excellent service. Their knowledge and expertise made letting a straightforward uncomplicated experience. Well done . James
Thank you for taking the time to provide a positive review of your experience dealing with both Alistair and Steve. Customer service is very important to us and I have passed on your comments to them both. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleThey were thorough, friendly and answered all queries quickly. They helped through every stage and kept good communication between all parties.
Hi Ayalla, thank you for taking the time to provide us with your review and feedback, we are so happy to read such a great review about The Romans Group! I am pleased that the team were able to deliver such a high level of service in your experience. If there is anything we can do in future to help then please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleExcellent and prompt service. Highly recommended for tailoring to the needs of customers. I am completely bowled over by their professionalism.
Hi Dorothy Thank you for the recent 5 star review of our Tilehurst branch. We are glad the team could provide you with a positive experience and great service and we will be sure to pass on your feedback. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans
5/5
GoogleSale maneger Llyod done fantastic job and always helpful, great service ,Thank you very much again.
HI Adnan, thank you again for taking the time to let us know how we did. We hope you have a great day! From the Customer Relations Team
5/5
GoogleVery good service. Especially from Levi Mathews Lettings Advisor. I will definitely recommend to people looking into renting or buying house.
Hi Eddie, thank you for your review, we are so happy to read such a great review about Romans and Levi within the Tilehurst branch. We are so pleased that Levi has been able to provide you with such an exemplary level of service throughout your experience. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Romans
5/5
GoogleDan always responds to our queries and gets things dealt with efficiently. Would recommend the Tilehurst branch.
Hi Jean Dudman, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Tilehurst. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleExcellent customer service and very helpfull with my enquiry. Kept me up to date and informed throughout the whole process.
Thank you for your comments relating to our Sales team in Tilehurst. Regards Jon Roberts Director Residential Sales.
5/5
GoogleWe really appreciate the help from you to find us a really nice house. Everyone is really nice and helpful.
Thank you for taking the time to provide a positive 5* review following your recent experience with our Tilehurst office. Your review and comments are much appreciated, I have passed these on to the team. Thank you. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleHad my house for sale with Romans, highly recommended, due to the high standards of customer service. I found all the staff to be very friendly, and I particularly liked the fact that they are very honest with opinions whilst making decisions on selling the house. Thank you all very much.
5/5
Google5* customer service and communication from Levi and Katie at Romans in Tilehurst, I would definitely recommend this branch!
Thank you for taking the time to provide a positive 5* review for our Tilehurst office following your experiences with both Levi and Katie. Your recommendation is much appreciated. Thank you. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleRomans were really good, they found me a place in days after struggles with other agencies. Would highly recommend.
Hi Adam Thank you for the 5 star review of our Tilehurst branch. We are pleased to read that the team could provide you with a great service and we will be sure to pass your feedback on. Don't hesitate to be in touch if you require any further assistance. Kind regards Romans
5/5
GoogleGood communication especially from Jacob, he was really good at answering any queries we had and really friendly.
Thank you very much for your comments relating to Jacob in our Sales department and pleased he has looked after you answering your questions. Regards Jon Roberts Director Residential Sales.
5/5
GoogleFirst class service.The smoothest move out and move in. Everything ran like clockwork. Thank you very much.
Hi Robert Thank you for the 5 star review of our Tilehurst branch. It is pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
5/5
GoogleFirst class service from levi. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Hi John Conroy, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Tilehurst. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Tilehurst
5/5
GoogleCaring and thorough agents. Nice to deal with. Quick and professional people acting throughout with integrity. V.Good
Hi Andy Thank you for the recent 5 star review of our Tilehurst branch. It's very pleasing to read your comments about the team and glad they could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleVery pleased with the help I received from Charlotte, nothing was too much trouble for her :)
Thank you for taking the time to provide a positive review for Charlotte. Customer service is very important to us and I have passed on your comments to Charlotte. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleVery friendly professional staff. They always make me feel that I matter. Would highly recommend the Tilehurst branch.
Thank you for taking the time to provide a positive review and comments regarding your recent experience with the Tilehurst Lettings Team. Customer service is very important to us and I have passed your comments on to the team. Kind regards, John Sumner Regional Lettings Director
5/5
Googleexcellent service. Went beyond my expectations. Thankyou Josh Bebb Alex Bicknell Jacob Flannigan and James Barson
Thank you for your comments relating to our sales team in Tilehurst. Customer service is always important to us and great to read you found our service excellent. Regards Jon Roberts Director Residential Sales
5/5
GoogleThey come prepared on viewing with all papers printed to handout unlike other agencies
Hi there Thank you for the recent 5 star review of our Tilehurst branch. It's pleasing to read your comments and we are glad the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
5/5
GoogleLevi from Romans was very helpful throughout the whole process and would recommend to anyone!
Hi Adam Thank you for the recent 5 star review of our Tilehurst branch. It's pleasing to read your comments about Levi and glad he could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleNice friendly people, quick move in, done everything right. No hassle, would recommend to anyone
Thank you for taking the time to provide review and feedback regarding your experience with our Tilehurst office. Your comments are most welcome and I’ve passed these on to the team. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleLevi Matthews helped us with everything and mad everything so much easier! Great service
Hi Vitor Thank you for the recent 5 star review. It's very pleasing to hear that Levi could provide you with an excellent service and help you through the process. We will make sure your comments are passed on. Thanks once again for taking the time to review - we hope to be of assistance again in the future. Kind regards Romans
1/5
GoogleI contacted the tilehurst office last week to enquire about a new property and was greeted by an extremely rude and incompetent manager, did not have any details to hand and i can honestly say painful to do business with. My advice is to look elsewhere.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Tilehurst office has 630 reviews across 1 platform: 630 on Google.
Romans Tilehurst is rated 4.8 out of 5 across all 630 reviews, and 4.8 out of 5 on Google from 630 reviews.
Yes. In The Trusted Agent 2026 awards: Romans, Tilehurst won Platinum.
Romans Tilehurst, 30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN.
