Trusted Agent profile · Tilehurst, Berkshire
★★★★★
630 reviews across 1 platform
30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN
Part of Romans, see every office.
Romans's office in Tilehurst, Berkshire, at 30 - 30a School Road, is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Romans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
5/5
GoogleLevi has not only been professional, but really helpful in making the process easy for me and my husband in getting our first rented place. Thank you! :)
Hi Lalai, Thank you for taking the time to let us know about the service you received from the team at Tilehurst, I am so pleased that Levi has been able to offer so much help throughout your experience, I will ensure that your comments are passed onto him. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleReally nice and helpful people. They explain you everything until the last bit of details and they helped us find the house that we wanted. 5/5 i recommend.
Thank you for your kind comments and positive review and recommendation for the Tilehust office. Wishing you all the best in your new home. Kind regards, John Sumner Regional Lettings Director
1/5
GoogleRomans have caused me needless delays and constant concern due to their poor communication, slack staff and weak attention to detail. Do NOT use these estate agents.
Customer service is very important to us as a local property company and I am sorry to read your comments. Please contact me to discuss further. Regards Jon Roberts Director Residential Sales 0118 9538701.
4/5
GoogleA week and a few phone calls to get property on website, initial price ambitious, sold at a realistic price within 2 months, was always kept informed.
Customer service is very important to us as a local property company and I am pleased we managed to get you a price you were happy with in the timescales you required. Thank you for using Romans to sell your home. Regards Jon Roberts Director Residential Sales
5/5
GoogleLevi knew exactly what I wanted and showed me the perfect place, which I took on the same day! The whole process was smooth and stress free!
Thank you for renting through our Tilehurst office your business and positive comments about Levi are most welcome and I’ve passed these on to him. Wishing you all the best for your move. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleLevi has not only been professional, but really helpful in making the process easy for me and my husband in getting our first rented place. Thank you! :)
Hi Lalai, Thank you for taking the time to let us know about the service you received from the team at Tilehurst, I am so pleased that Levi has been able to offer so much help throughout your experience, I will ensure that your comments are passed onto him. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleHighly recommend professional service from always friendly Ladies Sarah George and Pooja Chavda.PositiveProfessionalism
Dear Justyna Madajczyk, Thank you for taking the time to review your recent experience with our Romans Estate Agents Tilehurst branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleGreat service received from Jess and Elizabeth, thank you both. Questions answered promptly and they were very helpful.PositiveResponsiveness, Professionalism
Hi John Kelly! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleRomans provided a very professional service for me all the way through the sale of my property and would highly recommend Romans services to others.
Thank you for selling through our sales office in Tilehurst and your business was most appreciated. Regards Jon Roberts Director Residential Sales
5/5
GoogleThey were really helpful and responsive. As well as being understating of our situation. The estate agent Levi put us at ease and was friendly.
Thank you for taking the time to provide a positive review following your experiences working with Levi. Customer service is very important to us and I have passed your comments on to the team. Thanks again, John Sumner Regional Lettings Director Tel: 0118 9538715
5/5
GoogleExcellent service from Levi, he was very helpful and would always return my calls and emails promptly and kept us informed throughout. Great customer service!
Thank you for your kind words and feedback relating to both your recent dealings with Levi and the Tilehurst office. Customer service is very important to us and I have passed your comments on to Levi and the team. We wish you all the best in your new home. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleThe staff have been first class, Levi has keep me informed and up to date on every step, would happy recommend both Romans and Levi
Hi Craig Many thanks for taking the time to write a review. It's great to hear that Levi has been so helpful and ensured you've had a smooth experience. Your comments will be passed onto him and the team at Tilehurst. Thanks once again for your kind comments. Kind regards Romans
5/5
GoogleSmooth and stress free lettings process. Amazing work from Elizabeth to get everything sorted and explained quickly.
Dear Joe Parmenter, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleThe process was really straightforward and quick. Communication was clear and informative.
Dear Chris, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks Jacob for all your hard work
5/5
GoogleThe team had been very professional and process were swiftly conducted.. Levi from the Tilehurst office had been very good at following up.
Thank you for taking the time to provide a review and feedback regarding Levi and the Tilehurst office. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleBrilliant experience with Romans and with the letting agent Elizabeth, very fast response and kept us very informed.
Hi, Lindsey Davies! Thanks for the great review! All the best, Customer Relations Team
5/5
GoogleVery responsive estate agents, able to see a property within a few days of requesting a viewing and helpful throughout.
Hi Liam Jaffe, Thank you for taking the time to review your recent experience with our Romans Estate Agents Tilehurst branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Tilehurst
5/5
Google8 months ago Levi from Romans was very helpful throughout the whole process and would recommend to anyone with pleasure.
Hi Marian Thank you for the recent 5 star review of our Tilehurst branch. It's very pleasing to read that Levi could provide you with a positive experience and we will be sure to pass on your feedback. Don't hesitate to be in touch should you require anything further. Kind regards Romans
5/5
GoogleVery helpful made it stress free from the get go Levi helped us all the way threw till us getting our keys
Hi James. Thank you for your recent five star review of our Tilehurst office. We are glad to see that Levi could help ensure a smooth process for yourself and will make sure your comments are passed on. Don't hesitate to be in touch if there's any assistance we can offer. Kind regards Romans
5/5
GoogleBrilliant team at Romans Tilehurst couldn't ask for thing to go smoother thanks to levi and the team for all there help
Thank you for taking the time to provide a positive 5* review following your recent experience with our Tilehurst office. Your review and comments are much appreciated, I have passed these on to Levi and the team. Thank you. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleLevi continuously helped us with our letting from start to finish and made sure we got the house we wanted. Great service.
Hi Lewis Many thanks for taking the time to write a review. It's very pleasing to read that Levi could provide you with a great service and will be sure to pass on your feedback. Don't hesitate to be in touch if there's anything more we can do to assist. Kind regards Romans
5/5
GoogleThey're really great. The costumer service was excellent. Levi took care of everything with such care and dedication. Thanks. Would recommend.
Hi Chad Thank you for the recent 5 star review of our Tilehurst branch. It's incredibly pleasing to read your comments about Levi and glad he could provide you with a excellent service. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleVery helpful made it stress free from the get go Levi helped us all the way threw till us getting our keys
Hi James. Thank you for your recent five star review of our Tilehurst office. We are glad to see that Levi could help ensure a smooth process for yourself and will make sure your comments are passed on. Don't hesitate to be in touch if there's any assistance we can offer. Kind regards Romans
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Tilehurst office has 630 reviews across 1 platform: 630 on Google.
Romans Tilehurst is rated 4.8 out of 5 across all 630 reviews, and 4.8 out of 5 on Google from 630 reviews.
Yes. In The Trusted Agent 2026 awards: Romans, Tilehurst won Platinum.
Romans Tilehurst, 30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN.
