Trusted Agent profile
★★★★★
630 reviews across 1 platform
30 - 30a School Road, Tilehurst, RG31 5AN
Part of Romans, see every office.
Romans's Tilehurst office at 30 - 30a School Road is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Romans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
5/5
GoogleLevi Matthews always helpful answering questions, all about the best customer service. Happy days
Hi Sara, thanks for this great review about your experience with Levi at our team in Tilehurst. Our staff are passionate about both property and people and are really pleased that Levi has been able to display this to you during your dealings with him. We will relay your comments onto him so he is aware of your appreciation for his support. Kind Regards, Romans
5/5
GoogleVery professional and helpful staff. Great communication and got everything sorted quickly and efficiently.
Hi Beth. Many thanks for your recent 5 star review. It's very pleasing to read such positive comments about our Tilehurst office and will be sure to pass on your comments. Don't hesitate to be in touch if there's anything else we can do to help. Kind regards Romans
5/5
GoogleSo profesional,excellent agency,so thankful to LEVI,he is a real professional
Hi Angela Andonovska, Thank you for the great review of our Romans Estate Agents Tilehurst team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleWe have had a great experience whilst selling our house. We received good advice before putting it on the market and plenty of viewings soon after. A sale is going through at the moment. We found Romans helpful and highly efficient - much improved on previous encounters with estate agents!
5/5
GoogleVery professional! Always helpful, specially Steve! We would go with Romans anytime again!
Hi Jana Thank you for the recent 5 star review of our Tilehurst branch. It is pleasing to read your comments about Steve and the team and glad they have provided you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleTop class service from Levi only took minutes to get the job done.
Hi Lester Thank you for the recent 5 star review of our Tilehurst branch. It's very pleasing to read your comments about Levi and glad he could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleLevi Matthews helped us with everything and mad everything so much easier! Great service
Hi Vitor Thank you for the recent 5 star review. It's very pleasing to hear that Levi could provide you with an excellent service and help you through the process. We will make sure your comments are passed on. Thanks once again for taking the time to review - we hope to be of assistance again in the future. Kind regards Romans
5/5
GoogleVery friendly and approachable agent. Responded very quickly to queries. Very good experience with Romans.
Thank you for taking the time to provide a positive 5* review following your recent experience with our Tilehurst office. Your review and comments are much appreciated, I have passed these on to the team. Thank you. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleBalancing personal with professional, Levi you are top, I'm pleased to deal with
Hi Adel Thank you for taking the time to review your recent experience with our Tilehurst branch. It's very pleasing to read your comments about Levi and glad he could provide you with a great service. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleReally quick and efficient. Levi in particular was very polite, friendly and methodical.
Hi Kirk Many thanks for the 5 star review of our Tilehurst branch. We are pleased that Levi could provide you with a great service. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans
5/5
GoogleAmazing , friendly service from Levi & Alistair! Made the whole experience stress free!
Thank you for taking the time to provide a positive review following your experiences working with both Alistair and Levi. Customer service is very important to us and I have passed your comments on to the team. Thanks again, John Sumner Regional Lettings Director
5/5
GoogleFantastic service from Levi and Alistair in the Lettings Team. Highly recommended
Thank you for taking the time to provide a positive review and comments regarding your recent experience with both Levi and Alistair. Customer service is very important to us and I have passed your comments on to them both. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleRomans were fantastic to deal with very professional. thank you for helping.
Thank you for taking the time to provide a positive 5* review following your recent experience with our Tilehurst office. Your review and comments are much appreciated. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleGreat customer service. Very friendly, knowledgeable and attentive staff. I highly recommend.
Hi Kirsty, thank you for your kind review; we are so pleased to read that the team at Romans Tilehurst have been able to deliver such a great level of customer service to you throughout your experience, we will ensure that your comments are passed onto the team. Kind Regards, Romans
5/5
GoogleStaff very polite and professional. Welcoming even without an appointment.
Hi Elspeth Thank you for the recent 5 star review of our Tilehurst branch. We are pleased to hear the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
5/5
GoogleAbsolutely first class service by Levi helped me every step
Hi Helen Thank you for the recent 5 star review of our Tilehurst branch. It's pleasing to read your comments about Levi and glad he could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleQuick and thorough communication acting with your interest in mind
Hi Greg Thanks for taking the time to review your recent experience with us. We are pleased to here the team at Tilehurst could provide a great service and will pass on your feedback. We hope to be of service to you again in the future. Kind Regards Romans
5/5
GoogleI have been in contact with Jacob Flannigan during the whole time of my new purchase and he was really helpful. Offered me advise and arranged quick viewings as and when i want one. Top class service. Glad to deal with Romans.
5/5
GoogleQuick communication, friendly and answered all questions put forward!
Thank you for taking the time to let us know about the service you have received from the team at Tilehurst. We hope you have a great day! Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleGreat service. Levi and his colleagues were first class
Hi June, thank you for your review, we're happy to read that you had such a positive experience with Levi and the team in Tilehurst and that they were able to provide you with such great service! Thank you so much again for your review, We hope you have a great day! Kind Regards, Romans
5/5
GoogleHassle free, great communication, friendly and helpful staff.
Hi Aneta, thank you for taking the time to leave us a review, we're happy to read you had such a positive experience with the Romans team in Tilehurst and that they had been so friendly and helpful throughout your experience. If we can help in any other way then please do not hesitate to get in touch. Kind Regards, Romans
5/5
GoogleReally helpful bunch big thumbs up
Hi Andrew Thank you for the recent 5 star review of our Tilehurst branch. It is pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Kind regards Romans
5/5
GoogleExcellent service from James and Jacob
Thank you very much for your comments relating to James and Jacob in our residential Sales office. Customer care is very important to us as a local property company and great to read they both offered you great service. Regards Jon Roberts Director Residential Sales
5/5
GoogleAlways helpful and friendly staff. Recommended
Hi Dan, thank you for taking the time to leave us a review about your experience with the team at Tilehurst. We are so pleased to read that the team have been so helpful and friendly throughout your dealings with them. Kind Regards, Romans
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Tilehurst office has 630 reviews across 1 platform: 630 on Google.
Romans Tilehurst is rated 4.8 out of 5 across all 630 reviews, and 4.8 out of 5 on Google from 630 reviews.
Yes. In The Trusted Agent 2026 awards: Romans, Tilehurst won Platinum.
Romans Tilehurst, 30 - 30a School Road, Tilehurst, RG31 5AN.
