Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe moved house in January 2021 and Parkers were amazing throughout the process. The viewings we had were very professional even despite COVID-19, we felt safe at all times. We loved the virtual tours which Parkers offer as well - made things much easier for us. Once we made an offer we felt fully supported throughout the process. Emma George was especially brilliant at keeping us updated and helping us to chase things through so a special thanks to her :) Would have no issue using Parkers again in the future!PositiveResponsiveness, Professionalism
Becki · 4 June 2021
Agent replied · 3 June 2024
Hi Becki , COVID-19 has been a difficult time for everyone and safety has been very important to adhere too. So glad we got your sale over the line for you
★★★★★ 5/5
GoogleWe have had a brilliant experience with Parkers Tilehurst on the buying of our first home. Particularly Emma, Elena and Maddie who have all worked incredibly hard from the viewing process through to exchange. Many thanks to the team at Parkers for making our experience so easy!
Katy · 13 June 2024
Agent replied · 15 August 2024
Thank you Katy, it was such a pleasure looking after you
★★★★★ 5/5
GoogleA week before the COVID 19 lock down I had an offer for full asking price on my property to which I accepted. During the lock down a lot of companies shut down causing delays to pretty much everything including the property market. Emma at Parkers kept in touch weekly to update me throughout which was brilliant, last week we exchanged contracts and completed the sale. Even throughout this difficult period, Parkers kept pushing for the sale to go through and I will not hesitate in using them in the future. Thanks to the whole of the Parkers Tilehurst team for all of your efforts.PositiveResponsiveness, Quality, Professionalism
Stephen · 24 May 2021
Agent replied · 23 May 2024
Thanks Stephen, glad we managed to get the sale agreed pre lockdown. Appreciate your kind words
★★★★★ 5/5
GoogleWe moved house in January 2021 and Parkers were amazing throughout the process. The viewings we had were very professional even despite COVID-19, we felt safe at all times. We loved the virtual tours which Parkers offer as well - made things much easier for us. Once we made an offer we felt fully supported throughout the process. Emma George was especially brilliant at keeping us updated and helping us to chase things through so a special thanks to her :) Would have no issue using Parkers again in the future!PositiveResponsiveness, Professionalism
Becki · 24 May 2021
Agent replied · 23 May 2024
Hi Becki , COVID-19 has been a difficult time for everyone and safety has been very important to adhere too. So glad we got your sale over the line for you
★★★★★ 5/5
TrustpilotExceptional Service from Parkers
Out of all the agents I asked to value my house, I found Charlie and the Parkers team the most professional and pro-active right from valuation. I was really impressed with the quality of the photos and virtual tour and was kept really well informed through the viewings and feedback stage. I know many people can question the cost and value of agents services vs sell it yourselves solutions, but the after sales care through to completion really confirmed why good agents are really worth paying for. Many issues were encountered in the chain and I felt that it was Emma's sheer tenacity and project management skills, against the very difficult backdrop of pushing a sale through in these times, that really drove the process through and enabled me to complete to required deadlines. I'd like to extend my thanks to the whole team and wouldn't hesitate to recommend their first rate service.
Miss · 10 May 2021
Agent replied
Thank you for review. We aim to provide 100% from start to finish as selling your home can sometimes be challenging. We appreciate your kind feedback and wish you luck with your new property.
★★★★★ 5/5
TrustpilotAMAZING SERVICE! Completion within nearly a month!
From the moment we were shown around our new home by Luca, right through to completion and even after this, the team at Parkers were amazing. They offer such a friendly and personal service, there's nothing to fault. Once our offer was accepted we managed to complete and move in within just over a month! This would never have been able to happen if it wasn't for Emma George in particular. She helped manage the process and kept on top of solicitors, the sellers, our mortgage broker and even us (first time buyers with no clue) to make the sale go through as smoothly and quickly as possible. I can't thank Emma, Luca and the Parkers team enough. They even gave us a bottle of bubbly when we collected the keys. I know where i'll be going if we ever sell our house. Thank you all so much!
Jade · 27 April 2021
Agent replied
A massive thank you to you too for being proactive and working with us to make this happen in the timescale that it did. Hope you are both happy in your new home
★★★★★ 5/5
TrustpilotWe have just sold our home through…
We have just sold our home through Parker’s Tilehurst. The whole process has been flawless, firstly I met Dan in our house and ran though the process (first time sellers) and he gave us a valuation, the non pushy, professional approach is what sold us Parker’s service. The process continued with a quick turnaround, a preview video was published in the in a few days which achieved over 1200 views. The viewings were all organised and the feedback was given instantly via message then followed up by a call. The property sold for the asking price in less than 2 weeks. The communication with Emma from Parker’s has been absolutely amazing, who has gone above and beyond- even checking on the sale on annual leave. I’d like to also thank Luca who conducted viewings and gave us support though the process.Many thanks Kelly campbell
Kelly · 16 April 2021
Agent replied
Thank you for the review Kelly, it really is nice to hear feedback from the start of the process to the end. We promise it wont be long and you will be in your new home too
★★★★★ 5/5
GoogleIf any house buying process can be made easier, I believe Parker’s have done that. Very friendly, approachable and professional from ‘day one’. We knew what was happening all the way through and they would always swiftly answer what were probably daft questions half of the time! Even when beset with issues (not of their or our making!), a prompt, efficient response quickly resolved the matter.
I genuinely would not hesitate to use them again or recommend them to others. A massive thank you to Dan, Emma and all the team who made the whole process as straightforward and 'painless' as these things can ever be.
Suzanne · 26 March 2021
Agent replied
Hi Suzanne, that's lovely to hear, thank you very much! It was a real pleasure to work for you and we wish you all the very best for the future.
★★★★★ 5/5
GoogleI moved a short while ago & had the best experience from Parkers Tilehurst. They took good pictures showing also a video of the house for all to see. Great advertising & feedback as soon as they had it. There was a small hiccup with the house I was buying & Parkers Tilehurst were always there with information & help whenever I needed it.
I would 100% recommend this company & would use them again without hesitation.
Samantha · 4 July 2021
Agent replied
That's lovely to hear, thank you very much for taking the time to give us a review! It was a pleasure looking after you
★★★★★ 5/5
GoogleA big thank you to Parkers Agency. who helped me to buy my new home comfortably. I would like to appreciate for their guidance and expertise for the past few months to accomplish all my purchasing process. Emma Tom, Luca undoubtedly they are all professional. especially I am very much impressed by Emma because of her professionalism and smartness. I would definitely refer Parkers Agency to others.PositiveResponsiveness, Quality, Professionalism, Value
Prakash · 29 June 2022
Agent replied · 27 June 2024
Thank you Prakash! Great to hear that we were able to help you move. The team all loved working with you!!
★★★★★ 5/5
TrustpilotFirst Time Buyers. All's Well that End Well 🤗
From viewings to completion.Elena, Charlie, Maddie & Emma have been such a joy to work with. Am sure property purchases are not an easy ride. It has its ups and downs and honestly...more of downs only because of delays that are beyond an individuals control. It took us one whole year to become owners of a property however Parkers and Emma stuck around, gave reassurance that things will work out. BEST PART - Parkers got everything sorted atlast and handed over the keys to our new home on my wife's birthday. Emma George, Elena Labanese and Charlie made this possible.Kudos team for all the hard work and effort. It's very much appreciated.Highly recommend Parkers Estate.
Mr · 21 March 2024
★★★★★ 5/5
GoogleHad a great experience buying a house with the help of Emma George and Chanelle Gee!
Kevin · 4 July 2025
Agent replied · 8 October 2025
Thanks Kevin!
★★★★★ 5/5
GoogleI can highly recommend Parkers Tilehurst, I have been very impressed by their professionalism, availability and overall the support they provide you with during the property purchase process. Shout-out to Emma and Ellie who have been very helpful from the start. I would like to take an opportunity to highlight the Video Tours with Giraffe 360 cameras which gave me an opportunity to "step into" the property before and after the actual viewing, probably the best I have seen around.
Filip · 18 July 2020
Agent replied
Thanks Filip, the virtual tours have been a blessing for us during this pandemic
★★★★★ 5/5
GoogleParker's dealt with both our Sale & Purchase. On our Sale we invited three agents to price our property, Parker's were by far the outstanding agent that we discussed the sale with, their local market knowledge, their realistic pricing, their superior approach to marketing our property and their communications during the sale process made the experience easy to deal with and led to a successful sale at our targeted price.
Our purchase was made a much easier process due to the fantastic level of communication from their team and especially our main contact Simon Gregory. Every detail of the process was communicated in a very efficient and timely manner, all questions were always answered and resulted in us buying a property in a location we had always wanted to live in.
Every member of the Parker's team were a pleasure to deal with, always pleased to help and always responded to our queries, if you are selling or buying I would not hesitate in recommending Parker's as your approved Estate Agent.
Andy · 4 July 2020
Agent replied
Top man Andy. Was equally great to have a client who listens to our advice and understands an agent shouldn't be judged by a high valuation price or a really cheap fee. We wish you all the best in your "dream home"
★★★★★ 5/5
GoogleI have to say I couldn't fault Parker's , I had plenty of viewings and any questions I had were answered quickly and honestly. Emma was so helpful and efficient and calmed my fears on my moving date as we weren't sure it would go ahead with lockdown just being announced but Emma was there to help and help she did, so very grateful to her. I would highly recommend using Parkers to anyone thinking of selling and/or moving with them. Once again many thanks.
Elaine · 18 June 2020
Agent replied
Thanks Elaine. Strange times at the moment, glad to get you moved
★★★★★ 5/5
GoogleParkers in Tilehurst have a been a pleasure to deal with from start to finish. All the staff are professional but friendly, knowledgeable and helpful. I dealt with Dan, Elena & Emma who were all brilliant and kept me updated at every stage of the sale. I would recommend their service and wouldn't hesitate to use them again.
Oliver · 22 July 2023
Agent replied · 29 July 2023
Thank you Oliver! It was a real pleasure dealing with you!
★★★★★ 5/5
GoogleWe would highly recommend Parkers. From start to finish they have been so helpful and supportive. We put our house up for sale and got a buyer before the house was listed online. Dan who came to value the house was so friendly and down to earth. Charlie who did the viewings at our house was great. He gave me immediate feedback without delay. And Emma who pushed the sale through was amazing. I honestly dont think things would have moved forward if it wasnt for her hard work and persistance.
We have been extremely lucky to have sold our house for full asking price and complete within 10 weeks, all while going through a pandemic. Parkers have shown just how professional they are during this trying time.
We owe huge thanks to Emma, Dan, Charlie & Simon.PositiveResponsiveness, Professionalism
Melissa · 14 June 2020
Agent replied · 13 June 2024
Thanks Melissa, glad we restored your faith in estate agents. Wish you all the luck on your building project. Parkers
★★★★★ 5/5
GoogleWe recently purchased a house in Tilehurst through Parkers. They were excellent. Very efficient, friendly and always helpful. When we had issues with our sellers and the delayed completion date, they kept us up to date with emails and phone calls daily, even if there wasnt anything new to report. Myself and my husband will definitely use them again.
Extra shout out to Ellie who spent most of last summer showing us round loads of properties. Her perseverance paid off!!
Sarah · 30 April 2020
Agent replied
Thanks Sarah, can't wait to deal with you again
★★★★★ 5/5
GoogleI chose Parkers as they had sold more than anyone else in my area; another agent said a higher price and a lower fee but couldn't back it up with evidence. Dan, Ellie, Charlie, Vicky and Simon really looked after me through the marketing and Emma was a real hero when progressing the sale with solicitors. The agent we bought through was a different story and only highlighted how good the team at Parkers are. Don't go anywhere else...these guys are the best around.
Steve · 19 April 2020
Agent replied
Thanks Steve, pleasure dealing with you and glad you were happy with the service
★★★★★ 1/5
GoogleI do not recommend. The only competent person there is Jayne. But she alone will not do anything on the scale of the incompetence of other employees.
Everything was ok until I had to change my place of residence.
They announced their visits 16 hours before the planned arrival, and when I do not agree to them, they would come with clients banging on the doors and windows for 20 minutes, and then write emails full of regret that they saw someone in the window (86-year-old grandmother who did not have idea what was going on and she was afraid that someone would want to break in).
After moving out, they submitted to TDS false invoices for repairing the washing machine, issued by a plumber (living in this house before me), which I allegedly spoiled after 3 months of use. They collected money from my deposit for repairing it (despite the fact that I left them a new washing machine and sent the proof of purchase in the form of an invoice to the agency). I left the house on April 1, on April 6 I had an appointment for carpet washing and cleaning. On April 8, I received an email saying that everything is ok, but they are still asking to improve the garden, because the grass has grown back. So on April 13 I came with a gardener who left the garden in a better condition than I found when I moved in.
On April 13 I also gave the keys, paying for pensions until April 24 and giving the possibility of early rent to new tenants.
The check out report was conducted on April 29. They demanded £ 185 for a cleaning company, for dust and £ 185 for a gardener, because the grass had grown and weeds appeared, plus the cost of repairing an old washing machine, which is not really there, because I paid for removing the old.
But since the agency claims, based on the documents presented, that they have repaired the old washing machine ... I could probably do nothing but show up at the previous house to collect my washing machine.
TDS is not able to check the credibility of the invoices, so he advises me to take it to court.
I'll do it anyway. But I advise you to avoid this agency if you don't want to fight a few months later to get your money back. Special if you are calm, don't want to agrue with people or you are imigrant. They will distroy you mentally.
Sylwia · 3 April 2020
Agent replied
Dear Sylwia
Thank you for your review.
We feel your comments are unfair and untrue.
Please contact either Bruce or Jayne where we can deal with any issues or complaints further. Tel - 01189420811
Kind regards
★★★★★ 5/5
TrustpilotAmazing team and great service.
This was our second time selling through Parker’s and again, they delivered. The team are knowledgable, friendly and always on hand to answer any questions you have. Special thanks to Charlie, Luca, Ellie and Emma, as they say, team work makes the dream work and their team is amazing. We are hoping not to move again but if we do, without hesitation, we will use Parker’s again. Thanks everyone, your work is incredible and greatly appreciated.
Lyanne · 5 April 2021
Agent replied
Thank you from the whole team Lyanne. At times it felt we wouldnt get there but everything worked out in the end
★★★★★ 5/5
GoogleWe have recently sold our house with Parker’s Tilehurst and would strongly recommend them. We didn’t have the easiest journey and was a delay getting exchanged due to the chain below but the team chased daily and we were updated regularly from start to finish with emails being answered promptly.
Special thanks to Charlie, Ollie and Ellie who showed the property and to Emma, Sebastian and Simon for the sales progression.
Great team and were always friendly and professional.
Sonja · 30 April 2020
Agent replied
Thanks Sonja, we wish you well in your new home and hope to deal with you again
★★★★★ 5/5
GoogleI've been absolutely delighted with the service I've received from Parkers. From sales and marketing with Charlie through to completion with Emma, Parkers have been helpful every step of the way. I'll miss our WhatsApp group! I wouldn't hesitate in recommending Parkers, they seem to have delivered some real innovation to the house move process including filmed previews on Facebook, online tours and great marketing photos. Great job Parkers!
Alan · 30 April 2022
Agent replied · 7 April 2023
Thank you Alan, it's great to hear you appreciate the different methods we use to take clients to the widest possible market. It was a real pleasure selling your beautiful home, thank you.
★★★★★ 5/5
GoogleGreat Service from the staff Emma/Chanelle/Imani/Charlie
I highly Recommend Parkers they have been very helpful on My journey with their response and updates 👍👍 …
Lensi · 14 February 2025
Agent replied · 3 April 2025
That's lovely to hear Lensi! Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.