Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy daughter rented a property through Parkers in Tilehurst with Lauren looking after the property she rented. Through no fault of her own she ended up having trouble paying rent and bills and Lauren was really understanding and helpful in this matter. When it came to the tenancy ending again Lauren was really helpful and went out of her way to help us clean and clear the property. I would definitely recommend Parkers for renting in the future.PositiveResponsiveness, Quality, Professionalism, Value
Jackie · 18 July 2022
Agent replied
That's great to hear Jackie! Thank you.
★★★★★ 5/5
GoogleI would like to add to all the positive reviews of the service received from the entire team at Parkers in Tilehurst. It's a very long time since we sold a house and things have certainly changed! However, we felt very well supported and guided throughout the whole process by a very professional team. Thank you Charlie, Tom, Luca, Dan, Emma and anyone I have inadvertently missed. I shall certainly recommend your agency to anyone looking to sell.
Louise · 30 September 2022
Agent replied
Ah thanks Louise!! That's lovely. We all loved looking after you...all the best!
★★★★★ 5/5
GoogleThe service and support from the entire team at Parkers in Tilehurst was fantastic, from start to finish. Charlie, Tom, Luca, and the rest of the Sales Team did a great job with marketing our property. Their use of technology like virtual tours really helps your home stand out.
When we unfortunately had our initial buyers fall through, the team re-listed, hosted viewings, and had new buyers in place within a week, saving our onward purchase.
Emma in Sales Progression was instrumental in pushing the sale through to completion, managing the chain, and keeping us informed. The whole journey would have been much more difficult without her support.
Thank you to the whole team for making a very stressful time that much easier.
Kieran · 3 July 2022
Agent replied · 7 April 2023
Thanks for taking the time to give us a review Kieran! The team all loved working with you, thank you
★★★★★ 5/5
GoogleI don’t do reviews, and in my 62 years and numerous house sales, I have never felt happy enough to write one about an estate agent.
Emma at Parkers, and Parker’s in general, are the exception to the rule. I have seen another review stating how proactive these guys are, and I can only echo that sentiment. They earn their money and Emma worked incredibly hard on my behalf, especially with my useless solicitors. I really felt Emma was “on my side”, and really pushed things along through some quite complicated negotiations.
I resent paying commission, but in this case, they were excellent value for money.
Never thought I’d say that about an estate agency!
Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Nigel · 28 June 2022
Agent replied · 27 June 2024
That is so lovely to hear...thank you Nigel! It's been a pleasure working for you.
★★★★★ 5/5
GoogleWe have just exchanged contracts on our property sale with Parkers and have been really happy with the service throughout the whole process. The marketing and photos were excellent, much better than other local agents. All the staff I have dealt with have been helpful, friendly and responsive - Charlie, Luca, Emma and Dan. Emma was particularly efficient in chasing the chain and helping ensure everything was lined up for exchange. Having a trustworthy and easily contactable estate agent really helped during an inevitably stressful process! I would definitely use Parkers again if ever needed.PositiveResponsiveness, Quality, Professionalism, Value
Amy · 11 June 2022
Agent replied · 10 June 2024
Thank you very very much Amy! We have loved looking after you.
All the best,
Dan & The Team
★★★★★ 5/5
GoogleGreat service from viewing to completion. We had a few common setbacks on the journey to our first purchase, but Emma was really supportive, responsive and proactive in finding solutions to our circumstances. Thank you Emma and team. Highly recommend Parkers Tilehurst.
Jack · 10 December 2025
★★★★★ 5/5
GoogleI would like to thank Parkers for doing an excellent job for us from start to finish. We chose them from a short list of three based on price and their approach to marketing our property which Charlie explained very clearly. As a result of their marketing we were able to accept an offer promptly, and while this didn't proceed satisfactorily, they quickly found an alternative buyer.
What really impressed was their commitment to progressing the sale, especially Emma's efforts. Completing was difficult because of parties elsewhere in the chain. Emma worked tirelessly, engaging at all levels. She communicated regularly, supporting us through a very challenging process. We are now able to move into our dream home in another part of the country. Top marks and thankyou to the Tilehurst team.
Stephen · 30 April 2022
Agent replied
Thank you for such a lovely review Stephen, it was a real pleasure working for you. All the best in the new house!
★★★★★ 5/5
GoogleI would like to thank Emma George for being a constant source of assurance and positivity throughout the period of legal paperwork and completion. I can't imagine how she manages the liaison between different parties and with so many properties on sale, she must be a superhuman! Open, transparent and helpful, I am going to miss the interactions we had. Buying a home is such an important decision and it can be nerve-racking, but Emma helped me sail through the journey with professionalism, grace and kindness. Thank you!
Joanna · 24 April 2022
Agent replied
Thanks Joanna, we're very lucky to have Emma here. It was a pleasure looking after you.
★★★★★ 1/5
GoogleI rented a property through this agency out of urgency, as I really needed a place at the time. Unfortunately, the flat I ended up with was in poor condition, the shower head was literally held together with tape, and part of the kitchen flooring had come off. I had to buy glue and fix it myself. I also had to take on the task of reconciling the utility bills, which should have been handled by the agency.
They promised to resolve all the issues, but nothing was ever fixed. At one point, I was even pressured with the comment, “Do you want to leave?” an unhelpful and dismissive response to legitimate concerns. When the toilet extractor fan broke, I replaced it myself, and they never reimbursed me. Due to work commitments, I didn’t have the time or energy to constantly follow up or find a new place, so I endured the situation.
To make matters worse, at the end of my tenancy, they had the audacity to try to claim my entire deposit. It’s genuinely outrageous and unjust.
Based on my experience, I would never recommend this agency. As for all the glowing reviews, they're hard to believe. I wouldn't be surprised if some of them were paid or fake.
George · 12 April 2025
Agent replied · 29 April 2025
Hi George,
Thank you for taking the time to let us know your view. We've tried to contact you to discuss this but have yet to hear back. The team certainly tried to work with you to resolve things, it's sad to hear that it wasn't to your satisfaction in the end.
The reviews here aren't paid for or fake, we're proud to say that the vast majority of our clients recommend us.
Wishing you all the best for the future,
★★★★★ 5/5
TrustpilotHighly recommend Parker’s Tilehurst
Highly recommend Parker’s Tilehurst. We had a specific time period to sell our house as we were buying a new build and Parker’s managed the timeframe needed. All of the team from start to finish made the process as stress free as possible and communication was great even when we hit a few obstacles with the chain along the way. Often the channels of communication when selling a house can be slow but having a WhatsApp group with Parker’s with such prompt responses was highly beneficial! Thanks again!
Emma · 14 April 2022
Agent replied · 4 July 2023
Happy to have helped and meet timescales.
★★★★★ 5/5
TrustpilotVery happy with the experience we’ve had!
Very happy with the experience we’ve had selling with Parkers (Tilehurst).Through good social media marketing and a professionally-led round of viewings, we were able to secure more than we anticipated for our property just over a week after going to market.The promised processes were followed throughout, and the communication was regular and transparent. For what is supposedly a stressful experience, Emma and Charlie have made this very easy for us, chasing when needed and liaising well between the two parties.Would highly recommend!
Ollie · 28 March 2022
Agent replied · 4 July 2023
Im glad we were able to alleviate any stress a house move can sometimes cause. Thank you for your review.
★★★★★ 5/5
GoogleI've just starting letting my property out with Parkers and Archie and the team have been fantastic. Great communication and he made the process of moving estate agents very smooth for me.
Tegan · 13 February 2026
★★★★★ 5/5
TrustpilotSafe hands!
Unfortunately, through no fault of theirs, our sale fell through on Thursday morning, however amazingly, Parker’s managed to get our property back on the market the next day, and then on the saturday morning achieved an offer of the full asking price. Amazing! After this the sale process was handled very smoothly and efficiently by the wonderful Emma. Nothing was too much trouble and we always felt safe in her hands. Parkers performed above and beyond throughout the whole process and wouldn’t hesitate to recommend.
Andrea · 17 January 2022
Agent replied
Really pleased we were able to find you another buyer so quickly.
★★★★★ 5/5
TrustpilotWe recently sold our property through…
We recently sold our property through Parker’s, and I couldn’t be happier with the experience. The whole team was exceptionally professional, efficient, and proactive from start to finish, especially Chanelle who was very good with chasing up to complete.
Stuart · 28 November 2025
★★★★★ 5/5
GoogleParkers have been brilliant throughout my house purchase. They have been available to answer any questions I have had, and they have kept me informed throughout the process. Emma George, in particular, has been excellent. She has helped us …
Kieran · 13 November 2025
★★★★★ 2/5
GoogleWe recently sold my mum’s house through Parker’s Tilehurst. Initially the communication was great amongst the team, regular updates through a joint what’s app group with various members of the team. Mums house sale wasn’t the most straight forward as we had one buyer pull out. We soon received another and the house sold. However, communication as soon as the house was sold was poor! It soon became clear as soon as they had their sale they had zero interest in my mums best interests. We had to chase them for updates constantly, they were rude when phoning in and it all came to a head so I spoke with Charlie who assured me that he would take control of everything. Well……. he was no where to be seen from this day forward! They made promises they couldn't keep just to keep you happy. I wouldn’t recommend this company. If you want a stress free sale or purchase avoid. To be honest I think giving them two stars is pretty generous.
Nicola · 21 February 2025
Agent replied · 3 April 2025
Hi Nicola,
Firstly, thank you for taking the time to give us some constructive feedback. We're sorry to hear your experience with us wasn't quite as you'd want it.
We do always try and communicate as much - and as clearly - as possible, so it's a shame that this wasn't your experience. We know the sale was a little fraught with multiple survey issues on the house slowing things, so we know there was added stress on top of the usual expected with selling houses.
We all loved looking after you and your mum and wish you both all the best for the future.
★★★★★ 5/5
TrustpilotExcellent from start to finish
Parkers Tilehurst managed both our sale and purchase and they have been excellent from start to finish. A couple of years ago we tried to sell through another agency and it did not go well so we vowed to try Parkers next time at the recommendation of my mortgage broker. Charlie dealt with our valuation and the front end stuff, Tom and Luca managed our viewings and Emma dealt with the sales progression. All of them were excellent throughout and were really friendly whilst always remaining professional. When the time comes to sell again it will be a very simple decision to go through Parkers again.
Dermot · 23 August 2021
Agent replied
Thank you for your review. So pleased we managed to get you moved with the obstacles we faced in the chain. Congratulations
★★★★★ 5/5
GoogleI had a fantastic experience selling with Parkers. They were professional, responsive, and handled the entire process, including managing viewings around my tenant, with total care.
A huge shout-out to Imani, who was brilliant with the sale and viewings, and to Chanelle, who was a total superstar with the chasing and paperwork. Together, they pushed everything through to reach exchange within just two months. It’s rare to find a team this proactive. Highly recommended!
Lauren · 23 March 2026
★★★★★ 5/5
GoogleWe have just exchanged on our first property, advertised through Parkers. Throughout the process - from first viewing to final steps - we have been very impressed with the friendly, professional and proactive team, especially our move manager Emma who has kept us updated & put up with our (many) questions throughout.
Since the beginning of our house hunt last September (including a sale that fell through at the end of last year) we have seen over 20 different properties and spoken to a LOT of different agents. However, Parkers are by far and away the best we have had been in contact with and we couldn't be happier with how smoothly the buying process has been.
Thank you so much Parkers for helping us secure our new house, we certainly would recommend them to anyone buying or selling!
Lara · 4 July 2021
Agent replied
Hi Lara, that's lovely to hear! Thank you for taking the time to write us a review. It was a real pleasure helping you with your first home and we're here to help whenever you need in the future.
★★★★★ 5/5
GoogleThis is first time we've dealt with Parkers in Tilehurst and can not believe how supportive they have been. They helped throughout the whole process of viewing and then with the complications of this purchase. Emma, Luca and the rest of the team have been brilliant. Especially Emma who went the extra mile to make sure our requirements
were met. She always responded promptly with a positive attitude and was very professional when dealing with all parties. A massive thank you to Emma and the team as it was a stressful journey but we made it 😀PositiveQuality, Professionalism
Noah · 29 June 2021
Agent replied
Thanks Noah, that's great feedback and we're delighted to have got you moved.
★★★★★ 5/5
GoogleExcellent service from start to finish:)
We have just completed on our first property with Parkers Tilehurst and we honestly couldn’t fault them in any way! both Luca& Emma are a pleasure to work with, Always professional, helpful and on the other end of the phone whenever required. The team did an amazing job providing regular updates& following up with the solicitors to ensure the legal process went smoothly...
Couldn’t recommend them enough!
Thank you guys for making this process painless! 10/10! XPositiveResponsiveness, Quality, Professionalism, Value
Paulina · 26 June 2021
Agent replied · 25 June 2024
Congratulations Paulina! It was so lovely to help you buy your first home and we really appreciate the fab feedback, thank you!!
★★★★★ 5/5
FacebookI sold my house through Parker’s at the end of April. It took 6 months in total, during COVID, with looming deadlines and a problematic chain. It was stressful to say the least! But all of the staff at Parkers did a fantastic job & were so helpful and responsive. Emma in particular was amazing… She really is worth her weight in gold! You know you are in safe hands with Emma as your sales progressor.Massive thankyou to all the team… I’m now very happy in my new house
Lynn · 25 June 2021
Agent replied · 3 May 2023
Thanks Lynn! That’s such lovely feedback. We all loved working for you and are delighted you’re happily settled in the new place. All the best.
★★★★★ 5/5
GoogleGreat service from start to finish from all staff @ Parkers. Professional service at all times from agent to Sales progressor. A joy to use. No other estate agents even come close in the TIlehurst area. We were especially impressed with the technology used to create an online tour of our house , during COVID and this was imperative for the sale of our property. Special thanks to Ellie, Simon Gregory and Emma George who were all A-Class in assisting our move. Will definitely be using for future moves. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Jon · 24 June 2021
Agent replied · 23 June 2024
Thanks Jon, great to restore your faith in estate agents and so glad we managed to get your moved in time for Xmas
Hope you and the family have a great Xmas & New Year
★★★★★ 5/5
GoogleHow can I explain our service from parkers
Well here we go
From the onset of parkers contacting me about my house sale we had been with other agents that I will not mention
From day one service was of the highest quality
The house was sold in 5 days
Compaired to waiting 18 months with other agents
When this lockdown happened the communication from them was above and beyond
Our contact Emma george was outstanding
I would like to advise anybody to request parkers to sell there home as then service and communication with the parkers team tilehurst is first class
Highly recommend
Great job all at parkers tilehurst
Thank youPositiveProfessionalism
Wayne · 14 June 2021
Agent replied · 13 June 2024
Thanks Wayne, appreciate your kind words and glad we managed to restore your faith in estate agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.