Parkers Tilehurst reviews

★★★★★ 5/5

Google

I chose Parkers as they had sold more than anyone else in my area; another agent said a higher price and a lower fee but couldn't back it up with evidence. Dan, Ellie, Charlie, Vicky and Simon really looked after me through the marketing and Emma was a real hero when progressing the sale with solicitors. The agent we bought through was a different story and only highlighted how good the team at Parkers are. Don't go anywhere else...these guys are the best around.

Steve · 19 April 2020

★★★★★ 1/5

Google

I do not recommend. The only competent person there is Jayne. But she alone will not do anything on the scale of the incompetence of other employees. Everything was ok until I had to change my place of residence. They announced their visits 16 hours before the planned arrival, and when I do not agree to them, they would come with clients banging on the doors and windows for 20 minutes, and then write emails full of regret that they saw someone in the window (86-year-old grandmother who did not have idea what was going on and she was afraid that someone would want to break in). After moving out, they submitted to TDS false invoices for repairing the washing machine, issued by a plumber (living in this house before me), which I allegedly spoiled after 3 months of use. They collected money from my deposit for repairing it (despite the fact that I left them a new washing machine and sent the proof of purchase in the form of an invoice to the agency). I left the house on April 1, on April 6 I had an appointment for carpet washing and cleaning. On April 8, I received an email saying that everything is ok, but they are still asking to improve the garden, because the grass has grown back. So on April 13 I came with a gardener who left the garden in a better condition than I found when I moved in. On April 13 I also gave the keys, paying for pensions until April 24 and giving the possibility of early rent to new tenants. The check out report was conducted on April 29. They demanded £ 185 for a cleaning company, for dust and £ 185 for a gardener, because the grass had grown and weeds appeared, plus the cost of repairing an old washing machine, which is not really there, because I paid for removing the old. But since the agency claims, based on the documents presented, that they have repaired the old washing machine ... I could probably do nothing but show up at the previous house to collect my washing machine. TDS is not able to check the credibility of the invoices, so he advises me to take it to court. I'll do it anyway. But I advise you to avoid this agency if you don't want to fight a few months later to get your money back. Special if you are calm, don't want to agrue with people or you are imigrant. They will distroy you mentally.

Sylwia · 3 April 2020

★★★★★ 5/5

Trustpilot

Amazing team and great service.

This was our second time selling through Parker’s and again, they delivered. The team are knowledgable, friendly and always on hand to answer any questions you have. Special thanks to Charlie, Luca, Ellie and Emma, as they say, team work makes the dream work and their team is amazing. We are hoping not to move again but if we do, without hesitation, we will use Parker’s again. Thanks everyone, your work is incredible and greatly appreciated.

Lyanne · 5 April 2021

★★★★★ 5/5

Google

We have recently sold our house with Parker’s Tilehurst and would strongly recommend them. We didn’t have the easiest journey and was a delay getting exchanged due to the chain below but the team chased daily and we were updated regularly from start to finish with emails being answered promptly. Special thanks to Charlie, Ollie and Ellie who showed the property and to Emma, Sebastian and Simon for the sales progression. Great team and were always friendly and professional.

Sonja · 30 April 2020

★★★★★ 5/5

Google

I've been absolutely delighted with the service I've received from Parkers. From sales and marketing with Charlie through to completion with Emma, Parkers have been helpful every step of the way. I'll miss our WhatsApp group! I wouldn't hesitate in recommending Parkers, they seem to have delivered some real innovation to the house move process including filmed previews on Facebook, online tours and great marketing photos. Great job Parkers!

Alan · 30 April 2022

★★★★★ 5/5

Google

Great Service from the staff Emma/Chanelle/Imani/Charlie I highly Recommend Parkers they have been very helpful on My journey with their response and updates 👍👍 …

Lensi · 14 February 2025

★★★★★ 1/5

Facebook

I do not recommend. The only competent person there is Jayne. But she alone will not do anything on the scale of the incompetence of other employees. Everything was ok until I had to change my place of residence. They announced their visits 16 hours before the planned arrival, and when I do not agree to them, they would come with clients banging on the doors and windows for 20 minutes, and then write emails full of regret that they saw someone in the window (86-year-old grandmother who did not have idea what was going on and she was afraid that someone would want to break in). After moving out, they submitted to TDS false invoices for repairing the washing machine, issued by a plumber (living in this house before me), which I allegedly spoiled after 3 months of use. They collected money from my deposit for repairing it (despite the fact that I left them a new washing machine and sent the proof of purchase in the form of an invoice to the agency). I left the house on April 1, on April 6 I had an appointment for carpet washing and cleaning. On April 8, I received an email saying that everything is ok, but they are still asking to improve the garden, because the grass has grown back. So on April 13 I came with a gardener who left the garden in a better condition than I found when I moved in. On April 13 I also gave the keys, paying for pensions until April 24 and giving the possibility of early rent to new tenants. The check out report was conducted on April 29. They demanded £ 185 for a cleaning company, for dust and £ 185 for a gardener, because the grass had grown and weeds appeared, plus the cost of repairing an old washing machine, which is not really there, because I paid for removing the old. But since the agency claims, based on the documents presented, that they have repaired the old washing machine ... I could probably do nothing but show up at the previous house to collect my washing machine. TDS is not able to check the credibility of the invoices, so he advises me to take it to court. I'll do it anyway. But I advise you to avoid this agency if you don't want to fight a few months later to get your money back. Special if you are calm, don't want to agrue with people or you are imigrant. They will distroy you mentally.

Sylwia · 7 August 2019

★★★★★ 5/5

Google

Exceptional support throughout our transaction, from sale (which only took 2 weeks) to the end, cannot recommend Charlie, Emma & Chanelle enough.

Jo · 20 March 2025

★★★★★ 5/5

Google

I sold and purchased through Parker’s back in the summer and the service we experienced was second to none, Simon and his team are brilliant, I felt I was kept in the loop about everything and Simon did everything he could to make sure the whole process went without any problems. We sold our home within a month of it going on the market, their rates I believe are good in comparison to some agents whom I was quoted, and they are an efficient team and they get the job done. They communicated well either via telephone or email, we had Charlie and Simon assisting in our move and both were extremely professional and knowledgable guys with a wealth of experience, we felt very happy letting them deal with everything on both the sale of our property and the purchase of our new property. If I was too ever need an estate agents again I would 100% choose Parkers!

Lucy · 1 May 2019

★★★★★ 5/5

Google

Excellent service from Simon and the team at tilehurst. Our property was only on the market for a matter of days before we agreed a sale. Plenty of viewings generated and we were really happy with the price achieved. Parkers were great at keeping us updated with properties to buy. Very pro-active compared to other agents that we had registered with. We ended up buying through parkers as well and Communication has been spot-on throughout the legal process. Would definitely use parkers again and recommend them highly to anyone buying/selling in the area.

Gordon · 30 April 2019

★★★★★ 5/5

Google

Moving home is super stressful, but Parkers made it easy and always kept in contact to keep us updated. We sold our property as well as purchased a new one with Parkers and the Tilehurst branch were fantastic. They are a friendly bunch and were always at hand with any queries we had. Emma & I worked well together to push things through as quickly as possible and they are very customer focussed.PositiveResponsiveness

Emma · 8 June 2021

★★★★★ 5/5

Facebook

I recently sold my house through Parkers. I'd been warned it was a difficult market and to complicate things, I had a tenant in my property too. But they sold my house within a week and got me more than I expected. A seamless service from an incredibly proactive, motivated and genuinely lovely team. Charlie, Ollie and Simon were always happy to help and a step ahead, answering questions I hadn't even asked. Can't believe how easy and quick this has been! Thank you

Sue · 8 March 2019

★★★★★ 5/5

Trustpilot

Parkers have been extremel

Parkers have been extremely helpful to us in our recent house sale and in planning the move. This is the 2nd time we have been involved with them and on both occasions we have been very impressed. Simon Gregory has been extremely diligent in keeping everything moving and chasing other estate agents and lawyers in the chain when they were annoyingly slow to react. His young team back at the office have been very reliable. We have already recommended Parkers to friends and neighbours.

John · 10 February 2019

★★★★★ 5/5

Trustpilot

A++ Happy with my first house

We bought our first house with Parkers and we had an excellent experience from start to finish. Buying a house is very stressful so having the right people in place is so important and we were very lucky to have all so special mention to Simon who follows step by step the communication between parties and was efficient when needed. Thanks to Charly for his professionalism and discretion when we were viewing the property. A + guys. My best wishes to all.

Sophie · 25 January 2019

★★★★★ 5/5

Trustpilot

Great experience

Although we sold through another agent we purchased our house through Parkers. After the initial viewing/our offer being accepted we were passed over to Emma, a sales progressor. Emma was truly amazing, I don't think the process would have been as quick and stress free if it wasn't for her. She was in frequent communication, always one step ahead and knew exactly what was going on. Would not hesitate to use Parkers in future.

Karla · 5 March 2021

★★★★★ 5/5

Trustpilot

Great experience

Although we sold through another agent we purchased our house through Parkers. After the initial viewing/our offer being accepted we were passed over to Emma, a sales progressor. Emma was truly amazing, I don't think the process would have been as quick and stress free if it wasn't for her. She was in frequent communication, always one step ahead and knew exactly what was going on. Would not hesitate to use Parkers in future.

Karla · 5 March 2021

★★★★★ 5/5

Google

I like to thank the team at Parker’s Tilehurst for all their help in selling our property in a very professional manner They were very friendly and helpful throughout the process. Special thanks to Charlie and Emma for all their help throughout this sale.

Karen · 21 March 2024

★★★★★ 5/5

Trustpilot

We just completed the purchase of our first house

We just completed the purchase of our first house! Simon was very helpful through out the process and he ensured that everything was done to high professional standards. There were few instances where I needed updates from the sellers and solicitors & Simon stepped in and made sure that we received the updates we were after. This being our first purchase meant that we were admittedly nervous about the whole thing. At the end of it all, it was very smooth sailing and we would love to recommend Parkers to other friends if they are in the area looking for properties.

Srikumar · 2 November 2018

★★★★★ 5/5

Google

I have recently just bought and sold through Parkers in Tilehurst. The serviced I received from Simon, Ollie, Charlie and Vicky was second to none. I was on the market with an online for 2 months and didn't get any updates or any viewings even when I chased and they still took my money! Ollie and Charlie kept me up to date with feedback and Simon made sure myself and buyer were kept up to date as the sale proceeded. Thanks guys! Strongly Recommend! Jon

A · 6 July 2018

★★★★★ 5/5

Google

Excellent service. House was on the market and sold in 2 weeks. Great communication at all times and very helpful

Rupert · 13 February 2026

★★★★★ 5/5

Google

We recently moved from Calcot to Devon. Simon had our property sold within a few weeks, and it was a delight to deal with him, Ollie and Charlie (who are actually quite difficult to tell apart when they answer the phone, but I soon had it nailed, and called it right every time with a couple of months still to go!). Very friendly team, very efficient, and very, very honest which I hugely appreciated. Thank you guys, you are legends. By the way it's very nice down here in Devon, don't forget to use us as a pit stop if you are ever down this way.

Ian · 30 March 2018

★★★★★ 5/5

Google

Charlie and the team at Parkers handled the sale of our property brilliantly. There was a steady stream of viewers and we were kept up to date with all the feedback. We were given advice on things that might help to sell the house. They kept us up to date with regular phone calls and we didn't have to chase as we had with our previous estate agent. We would have no hesitation recommending Parkers whatsoever!

Isabel · 19 April 2020

★★★★★ 5/5

Google

Parkers have done a great job assisting us with the purchase of our home. A special thank you to Maddie, Emma and Chanelle who have made the whole process seamless. Great communication throughout. Thank you again!

Victoria · 30 July 2024

★★★★★ 5/5

Facebook

Just want to say a massive Thank you to Simon, Ollie, Charlie & Vicky who all helped with the sale of our home they were extremely helpful and kept us informed every step of the way. The initial meeting made us feel at ease and that we would be in good hands when selling our loved family home. The pictures taken were very good and even tough the day was overcast when the photographer had their appointment they came back on a sunny day to retake and update to show the house at its best. We had great notification of viewings and felt in good hands allowing people to view our home. They also helped find our new home and the ability to view properties nearly every time to suit us was amazing. We are so happy with our new home and we think that the pleasant, professional staff at Parkers has made this move so much easier. We are extremely happy Thank you so much. We highly recommend parkers to all.

Louise · 2 March 2018