Every review we hold for the Tilehurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookCannot praise Simon and his team enough.
I needed to sell my parents house after the death of my mother in December and living in North Yorkshire was concerned about doing this. I needn't have worried as Simon helped us every step of the way from organising cleaners to helping get rid of items not associated with the house sale. He definitely went above and beyond even managing to sell the house within a week, so a big thank you from myself and my family.
Frances · 17 March 2017
Agent replied
Thanks Frances
Not often houses sell so quick and go through just as fast after a sale has been agreed. In the circumstances and especially after your personal battle selling your own house for 2 years I'm incredibly glad and proud it all went through so quickly, in fact in 2 months from start to finish 👍
…See more
★★★★★ 5/5
GoogleSimon and his team at Parkers Tilehurst have been excellent throughout the process of selling our property. From the initial enquiry, throughout the sales process and thereafter they have been able to demonstrate their excellent customer care, market knowledge and expertise to help diminish any anxieties, queries or questions however large or small. Most impressively is how they work as a team. It didn't matter who we spoke with at any point through the process everyone was able to help.
Tom · 15 January 2017
Agent replied
Thanks Tom, it was a pleasure to have sold such a beautiful home for such wonderful people. Al the best to you and your family
★★★★★ 5/5
FacebookWe used Parkers for the sale of our property in Tilehurst.
Simon Gregory and the team were fantastic throughout.
When our buyer fell through (through no fault of Parkers), Simon worked tireless to find a new buyer so we could stay in the same chain. Simon coordinated with everyone in the chain and made sure everything went to plan. He kept us informed every step of the way, often replying to emails late at night.
During the final few days when things were getting stressful for us, Simon was always on the end of the phone or email making sure we knew exactly what was happening.
Thanks for helping us sell our home and buy our dream house. We couldn't have done it without you.
We will be recommending Parkers to any friends and family in the area looking to move, and would recommend Simon personally for the incredible service he gave us.
Sumran · 28 October 2016
Agent replied
So glad you both got moved after a terrible run of luck, good luck in your new home, wish you both the very best
★★★★★ 5/5
FacebookSimon and his team at Parkers Tilehurst have been excellent throughout the process of selling our property. From the initial enquiry, throughout the sales process and thereafter they have been able to demonstrate their excellent customer care, market knowledge and expertise to help diminish any anxieties, queries or questions however large or small. Most impressively is how they work as a team. It didn't matter who we spoke with at any point through the process everyone was able to help.
Tom · 2 August 2016
Agent replied
Thanks Tom. Was a pleasure to have been given the opportunity to sell such a beautiful house for such wonderful people. All the best to you and your family.
★★★★★ 5/5
GoogleSimon, Dan & Bruce provided us with a service many Estate Agents would struggle to match. Their patient & friendly approach was extremely important to us throughout the whole process & culminated in us finally moving into the house we desired.
They were all extremely supportive throughout & always advised with our best interests in mind in what, at times, was a stressful process. When called on to go the extra mile they were always willing to do so & more.
I wouldn't hesitate in recommending their services to anyone.
A · 6 July 2016
Agent replied · 5 July 2023
Appreciate your kind words Lex. Was delightful dealing with you and Faye and we wish you and your family all the best in what I'm sure will be the perfect family home for you all.
★★★★★ 5/5
GoogleSimon, Dan & Bruce provided us with a service many Estate Agents would struggle to match. Their patient & friendly approach was extremely important to us throughout the whole process & culminated in us finally moving into the house we desired.
They were all extremely supportive throughout & always advised with our best interests in mind in what, at times, was a stressful process. When called on to go the extra mile they were always willing to do so & more.
I wouldn't hesitate in recommending their services to anyone.
Lex · 5 July 2016
Agent replied
Appreciate your kind words Lex. Was delightful dealing with you and Faye and we wish you and your family all the best in what I'm sure will be the perfect family home for you all.
★★★★★ 5/5
FacebookWe absolutely love our new home! The whole process was made so much more pleasant by having Simon Gregory work as the seller's agent. We moved from out of the area and he was so helpful in giving us local information and also in relaying information promptly and accurately from the seller. Couldn't ask for a nicer estate agent to do business with. Hopefully we won't be moving again for a long time but if we do we'll definitely speak to Parkers first.
Laura · 20 May 2016
Agent replied
Hey Laura, glad to hear you are settling in well. Thanks for the feedback, to be honest, we couldn't have asked for nicer buyers either!!!
★★★★★ 5/5
GoogleMy wife and I sold our property through Parkers and we have to say, the service was superb.
In summary, the move was supposed to take place in November but due to complications with the chain, the move took longer than expected which became more and more stressful especially with Christmas coming up and wanting to be in and settled before Christmas.
Simon and the team worked around the clock to ensure they provided full updates and constant communication. The process was managed brilliantly and even when we thought the move was going to carry into 2016, Simon and the team kept working hard to ensure the move happened before Christmas.
All in all we were very happy with the service and are very grateful to Parkers for getting the process dealt with as quickly as possible and assisting in getting us into our new home before Christmas.
Thank you Parkers,
Lee and Sarah
Lee · 1 May 2016
Agent replied
Dear Lee & Sarah
Thank you for your kind words. We were on a mission to get you moved in before Xmas and I'm so glad it all worked out. Such a lovely home you have brought, I'm sure you will all be very happy there.
★★★★★ 5/5
GoogleThe team at Parkers Estate Agents Tilehurst were fantastic, notably Simon and Dan who looked after us from start to finish.
We were buying our first home and had plenty of questions for Simon and Dan, who always had time to respond to emails or answer phone calls. They certainly took a lot of the stress away from buying the house and for this I am incredibly grateful. It was a long process due to circumstances outside of either of our control, however they always kept us up to speed with progress and did their upmost to speed the process along.
I honestly couldn't have asked for a better team to manage the purchasing of our first home.
Thank you very much Simon and Dan.
Oliver
Timmso · 30 April 2016
Agent replied
Thanks Ollie & Jade. Unfortunately in this market where houses are so scarce we are finding chains are taking longer to close and the whole move is taking on average a lot longer. With the right chain management as long as every is kept informed and stays positive people will get moved as your chain proved. Hope you are both very happy in your new home, look forward to seeing you again in a few years when you want to upsize :)
★★★★★ 5/5
GoogleFrom our first point of contact with Parkers Tilehurst branch to date they have been exceptional agents throughout and have done everything within their abilities to ensure that our move went as seamlessly and as quickly as possible.
When I have made contact with the Tilehurst branch the reception team have always made sure that messages are passed on accurately and I was always called or emailed back very quickly and with information and answers, at no point did I feel like we were being put off or an inconvenience to any member of staff.
Particular thanks to Simon Gregory and Dan Baxter who both probably answered emails quicker than I do and considering Parkers were instructed by my seller rather than me they always knew exactly what stage we were at and who we were waiting on. Completely on the ball!
Massive thanks to you all, we without doubt wouldn’t have our first home without you. We will be highly recommending you to anyone seeking property advice or guidance.
Sorry for the delay in getting feedback to you, if we could give you a 6th star we would!
Best Wishes,
Chris & Lisa
Lisa · 4 April 2016
Agent replied
Dear Chris & Lisa
We are so happy you got this house, I'm sure you and you family will be happy for years to come. Thank you so much for being such great buyers, hope to see you again soon :)
★★★★★ 5/5
FacebookWe sold our house towards the end of last year but due to a few hiccups along the way we don't actually move until next week. Can't thank Simon & his team enough for the time & effort they put in on our behalf during this process. Simon in particular kept us up to date with where things were with his constant phone calls & was very reassuring due to his vast experience in the current housing market & the latest rules & regulations which we found confusing at times as our last house move was 29 years ago & things have changed a lot in that time! Thank you for making it less stressful for us.
Kathy · 4 March 2016
Agent replied
Thanks Kathy, hope all went well today and good luck to your family moving forward. Thanks for the recommendation Paul & James
★★★★★ 5/5
GoogleThe team at Parkers are an absolute pleasure to work with. Always polite and friendly and willing to go the extra mile. They are unlike any other estate agent I have dealt with, with their dedication to customer service. Georgia Crewe is a fantastic example of someone who goes above and beyond to ensure a positive outcome for her clients. I cannot heap enough praise upon her. If you are looking to relocate around Tilehurst, I would absolutely recommend giving them a call.
Vanessa · 16 January 2016
Agent replied
Thank you Vanessa for such kind words. Like you say, Georgia and the lettings team take great pride in the service they provide, very glad you are happy.
★★★★★ 5/5
GoogleI have recently sold my late Mothers house and the staff at Parkers, particularly Simon ,were great throughout the whole process. They dealt with all the viewings for me so that I didn't have to go through showing people round the house, and once a buyer was found they dealt with all that as well for me. They kept me informed throughout as to what was happening and when there were delays they let me know how things were progressing. Excellent service.
Cathy · 16 January 2016
Agent replied
Thank you for your kind words Cathy. Took a little longer than we would have liked however most were circumstances out of our control. Happy it all went through for you in the end and we wish you all the best.
★★★★★ 5/5
TrustpilotSelling with Parkers
From the start of the process of selling my house, the staff at Parkers Tilehurst have been excellent. Viewings were arranged efficiently with feedback and communication was good. The Sales Progresser was amazing, very knowledgable, efficient and professional. She was very proactive in facilitating my move, communicating to all parties involved. Her support has been invaluable and without it I do not feel I would be moving. Thank you Parkers.
Loraine · 9 June 2021
Agent replied
It was a long road but we are delighted to finally get you moved in to your new home. Thank you for the review and your lovely gift
★★★★★ 5/5
GoogleThe team at Parkers Estate Agents Tilehurst were fantastic, notably Simon and Dan who looked after us from start to finish.
We were buying our first home and had plenty of questions for Simon and Dan, who always had time to respond to emails or answer phone calls. They certainly took a lot of the stress away from buying the house and for this I am incredibly grateful. It was a long process due to circumstances outside of either of our control, however they always kept us up to speed with progress and did their upmost to speed the process along.
I honestly couldn't have asked for a better team to manage the purchasing of our first home.
Thank you very much Simon and Dan.
Oliver
A · 7 July 2015
Agent replied · 5 July 2023
Thanks Ollie & Jade. Unfortunately in this market where houses are so scarce we are finding chains are taking longer to close and the whole move is taking on average a lot longer. With the right chain management as long as every is kept informed and stays positive people will get moved as your chain proved. Hope you are both very happy in your new home, look forward to seeing you again in a few years when you want to upsize :)
★★★★★ 5/5
GoogleMy experience with Parkers Lettings has been extremely positive so far. After initially engaging with a different Letting Agent and not progressing at the rate they had promised, Parkers stepped in and exceeded all expectations. Moving to another continent and renting your house is a demanding experience and Parkers ensured they helped remove the headache of finding good, reliable tenants with hassle free ongoing management of the property. I would highly recommend their service and staff. Georgia Crewe has been extremely helpful and professional and always seems to go the extra mile to get things done. Thank you!
Paul · 23 May 2015
Agent replied
Thanks Paul, both Steve and I wish you & your family all the best for your new life in California, Georgia.x
★★★★★ 5/5
GoogleI cannot recommended Parkers and Simon Gregory highly enough, We went to Parkers to handle the sale of our mother's house and the family home that she'd lived in for almost 60 years; Simon was both extremely understanding of my mother's concerns, not having moved for over 50 years, and our commercial expectations. He gave us a well-informed market evaluation and we agreed a target sale price very quickly; we were very impressed with the professionalism and commitment he showed us from that point on - we received multiple offers within 2 weeks and the process of then selecting the buyer was thorough and handled with integrity. As a fairly demanding client (!) I felt Simon handled my numerous questions and expectations around timeline with skill and diplomacy and I felt confident he had a very strong command of the dynamics of the sale chain. He kept us fully informed at every stage and handled communications and questions with the buyers highly professionally. He was friendly, courteous and professional at all times. We eventually completed in early November, from accepting an offer in mid July, which seems to be a standard timeline at the moment and he was on our side to the end. Very impressive.
Mark · 2 May 2015
Agent replied
Thanks Mark, best regards to the family over Xmas
★★★★★ 5/5
GoogleWe would like to thank Georgia Crewe and the rest of the team at Parkers, Tilehurst for the amazing service we have received throughout finding and setting up our current tenancy. The service has been quick, efficient and stress free. Georgia has been great in accommodating our needs and answering all of our questions and queries. The very friendly service made the whole experience a very positive one. We love our new home. We would definitely recommend Parkers, Tilehurst to others looking for a rental property.
Thanks again, Amanda and Ian.
Amanda · 5 April 2015
Agent replied
That's great feedback Amanda & Ian. Our lettings team work very hard to ensure both landlords and tenants receive the highest customer service, we are very proud of how they conduct their business and ultimately we are glad you are happy.
Thank you
★★★★★ 5/5
GoogleI used the Parkers Tilehurst office for the sale of my property and I would defiantly use them again in the future. They were able to match a buyer to my property straight away and the property was sold within the first week of it being marketed for the full asking price. They have continued to keep me updated throughout the sales process and worked it successfully through to exchange.
Many thanks to Simon Gregory, Bruce Taylor and Daniel Baxter!
Gill · 5 April 2015
Agent replied
Thanks Gill, glad you managed to secure your onward purchase successfully in the end, 3rd time lucky :)
★★★★★ 5/5
GoogleHaving not moved home in over 30 years we found the prospect of selling our house daunting Parkers could not have been more helpful From the initial valuation they were professional and provided useful feedback after each viewing. When there were problems with our chain they were there to support us, chasing things up (especially Simon) and keeping us informed through a very stressful time Thanks to their help we finally managed to exchange contracts successfully Many thanks
Lilian · 1 May 2018
Agent replied
Thanks Lilian, was a relatively smooth transaction and pleased you were satisfied with our service
★★★★★ 4/5
GoogleAll the staff were very helpful in helping my elderly mum to move house. They seemed to communicate well with each other, so if Dan wasn't available to talk on the phone, someone else could. Dan was very kind and helpful to my elderly mum, and the advice given to me was always helpful. Contact with purchasers, solicitors etc was always swift. My only negative comment would be that sometimes we felt pressurised to move more quickly than we were able to (moving an elderly person needs to be done gently) but I guess they were just doing their job of moving things along! Thanks to all the team for your help.
Barbara · 5 April 2014
Agent replied
Thanks Barbara, hope your mum is enjoying life in her new home.
★★★★★ 5/5
TrustpilotAmazing service in the midst of the stamp duty hol!
Emma at the Tilehurst branch was amazing with my purchase. Considering there was a bit of a chain and it was down to the wire before the stamp duty holiday ending. She was always in touch with updates despite what I can imagine was the most manic time for the agency and was great at chasing up solicitors and other people involved. Thanks so much for helping :D
Lily · 7 July 2021
Agent replied
Thank you for your review and hope you have settled in to your new home. It certainly was a challenging time to get everything through but thrilled we managed to make this happen for you.
★★★★★ 5/5
GoogleSimon and his team were brilliant from start to finish. (We sold and brought with them at the same time)
When we had given up hope of being in before Christmas Simon did not. He tirelessly chased all parties to make it happen!! AND at the 9th hour exchange happened and we were in before the big day (I even got my tree up)!!!
We would definitely recommend them if you are considering a move!
Carmelle and Matt
Carmelle · 4 April 2016
Agent replied
This was certainly one of the more challenging transactions we've had to deal with. Just glad everything worked out in the end. Thanks again for you kind words, look forward to moving you again soon :)
★★★★★ 5/5
GoogleOur house sale through Parkers has overall been a very successful and positive experience. Charlie and Emma who we had most contact with during the sale have both been professional, knowledgeable, communicative and helpful. Our house sold very quickly and Emma the Sales Progressor was very effective at pushing things forward, despite the delays caused by the knock on affects of Covid. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Jennifer · 12 June 2021
Agent replied · 11 June 2024
Hi Jennifer, thanks for your kind words, we wish you all the best in your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.