Trusted Agent profile · Swansea

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Belvoir Swansea reviews

★★★★★ Excellent

499 reviews across 4 platforms

Unit A Marina Villas, Trawler Road, Swansea, SA1 1FZ

Part of Belvoir, see every office.

Belvoir's office in Swansea, at Unit A Marina Villas, is rated 4.5 out of 5 across 499 reviews on four platforms, including 396 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.4 / 5

396

Reviews on Google

This office

The Trusted Agent logo

4.9 / 5

20

Reviews on The Trusted Agent

This office

The Trusted Agent logo

4.9 / 5

56

Reviews on The Trusted Agent

This office

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27

Reviews on allAgents

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Swansea

Belvoir Swansea opened in 2010, we are now a multi-award winning Estate and Letting Agency with offices in Swansea City Centre and Mumbles. Our business is based on traditional values with a contemporary approach.Whatever your situation or requirements, at Belvoir Swansea, our aim is to provide you with a professional service based on quality customer care, expertise and knowledge. Our services & expertise; Sales across Swansea, Mumbles & Gower Lettings across Swansea, Mumbles & Gower, specialising in the professional and corporate rental market We have a wide range of properties available from City Centre & Marina Apartments to detached homes in Mumbles & Gower Buy to let consultation and advice We employ a dedicated team of property professionals We are locally owned but part of a national network Regulated by NALS; members of Safeagent & The Property Ombudsman with full Rent Smart Wales accreditation and licencing

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swansea office, from every platform, shown as written. First names only.

5/5

Google

Amazing. Could not of been any better. My house was sold within a week. Over asking price.PositiveQuality

Mark · 1 January 2023

Agent replied · 31 December 2024

Good afternoon Mark Thank you for leaving us a 5* review, we are so pleased to receive your feedback and would be delighted to work with you again in the future. Many thanks Belvoir

5/5

The Trusted Agent

Arwel, Ant & the team at Belvoir were fantastic! They found us our perfect first house & made the whole process enjoyable. They took the time to find out exactly what we were looking for & subsequently got everything sorted within 24 hours!! I would definitely recommend them to anyone looking to rent/buy :) Thank you again!!!

Charlotte · 14 January 2022

5/5

Google

A great friendly and professional service. The whole team was really responsive to my emails and calls and made our purchase so easy. Highly recommend.PositiveProfessionalism

William · 1 January 2022

Agent replied · 31 December 2024

Hi William, thank you for taking the time to leave a lovely review about our service. We're so pleased your purchase went smoothly with the help of our team.

5/5

allAgents

"As a landlord looking to let..."

As a landlord looking to let my property I took the advice of a family member who is a local conveyancing solicitor, and chose Belvoir. The company, and Arwel in particular, were superb from start to finish. I thoroughly recommended them to anyone

Sue · 11 June 2023

5/5

The Trusted Agent

Very impressed with Belvoir and grateful for the helpful guidance throughout our first experience of a tenancy agreement. Anthony's advice on the preparation of the house was invaluable and Arwel & team liaised efficiently with us throughout. Found the checklist really helpful and appreciated the weekly updates. Have every confidence they will be great agents for us.

Katherine · 4 November 2021

5/5

The Trusted Agent

Arwel provided an excellent service as on previous occasions. We were promptly updated regarding any viewings and feedback. Will definitely be using him again!

Melanie · 18 July 2024

5/5

Google

I have been truly impressed by the Belvoir Swansea team professionalism and efficiency.

Rossen · 10 February 2023

Agent replied · 9 February 2025

Hi Rossen, thank you for taking the time to leave a 5* review, we'll pass your great feedback on to the team!

5/5

Google

Arwel at belvoir was very helpful and responsive and nothing seemed too much trouble.

Jon · 1 January 2023

Agent replied · 31 December 2024

Hi Jon, thank you for the kind words it is much appreciated. We're happy you found our property services helpful.

5/5

Google

Dealt Antony from the office, he was amazing even sorted me out an early move in date when I asked! Definitely made the experience easy going to stay with them!

Josef · 2 January 2020

Agent replied · 31 December 2024

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5/5

Google

Stephanie at Belvoir provided us with the most amazing service, going above and beyond expectations. Extremely supportive and nothing was too much bother. Would highly recommend!PositiveProfessionalism

Aimee · 10 February 2021

Agent replied · 9 February 2025

Hi Aimee, thank you so much for taking the time to leave us your excellent five-star review. It's great to hear that you had such a wonderful experience with Belvoir Swansea Estate Agents and Letting Agents.

5/5

Google

Sharp, knowledgeable and on the ball, already lined up to use again

Ross · 1 January 2023

Agent replied · 31 December 2024

Hi Ross, thank you so much for the kind words. We're happy to be helping you with our property services once again.

5/5

Google

I have dealt with Belvoir for a property I am currently letting out, the staff are very professional and are a pleasure to deal with. As a new landlord dealing with the introduction of the new rent smart wales policy, the team made it very easy for me to understand and I would recommend the team to anyone looking for a property to let.

Kerry · 2 January 2018

5/5

Google

Great service from Belvoir in helping us find a property to let in Swansea. Fantastic team - Arwel particularly went above and beyond. Would recommend.PositiveProfessionalism

Hannah · 1 January 2021

Agent replied · 31 December 2024

Hi Hannah and Jack, thank you so much for taking the time to leave us your fantastic five-star review. We really appreciate it!

5/5

Google

I am extremely pleased with the very professional and friendly approach of Belvoir Lettings Agency. I am moving almost 180 miles because of job to a location where I don't know anyone. Belvoir found me a dream property to rent and Belvoir staff has been extremely helpful and went out of their way to ensure I don't feel any stress. Thank you Belvoir..

Rizwan · 2 January 2018

5/5

Google

Belvoir are a very professional and helpful company. James dealt with our sale in a brilliant way. Highly recommended.PositiveProfessionalism

David · 8 January 2022

Agent replied · 7 January 2025

Hi David. Thank you for your five star review of our local estate agents in Swansea. We're delighted we were able to help you sell your property in Swansea.

5/5

Google

Overall excellent! The visit was arranged on a Thursday afternoon and executed on the Friday. The agent present was spot on time and handled a situation, where the sitting tenant had medical issues, in a superb manner. My sincere thanks for all your help in this matter and I look forward to contacting your agency again. My kindest regards David J

DAVID · 11 February 2019

5/5

Google

I have been a landlord with Belvoir for over 6 years now and do not have enough good words to say about their level of service. It has been excellent, easy, helpful, quick and thorough. From advertising and vetting to inspection and maintenance, the team At Belvoir Swansea have been a joy and breeze to work with! Thank you to you all!

Will · 9 January 2018

5/5

Google

I recommend this agency, they're very good response and quality maintained service.PositiveResponsiveness, Quality, Professionalism, Value

Boby · 10 February 2022

Agent replied · 9 February 2025

Hi Boby. Thank you for your amazing five star review of Belvoir Estate Agents - we're so glad we were able to help you..

5/5

Google

We had excellent help from Ceri she was very attentative in handling our offers for the property we were buying. It was not made easy as we where living in Spain for part of the time, but nothing was to much for her. I would have no problem recommending Belvoir to future people wanting to buy or sell property.

Derek · 2 January 2018

5/5

Google

Stephanie Vellacott could not have been more helpful in selling our property. Thank you.PositiveResponsiveness, Professionalism

Jane · 1 January 2022

Agent replied · 31 December 2024

Hi Jane, thank you for this five star review! We're glad to be able you help you sell your house in Swansea.

5/5

Google

Found our new home on The Gower and had an excellent experience picking up our keys and being briefed on the new house

Geoff · 11 February 2020

Agent replied · 9 February 2025

Hi Geoff, thank you so much for the positive review! Thanks again for the recommendation, and have a fantastic day!

5/5

The Trusted Agent

I always use Belvoir if I need to rent out my property. They are very experienced and provide a high level of service. I would not consider using anyone else.

Sarah · 13 September 2023

5/5

Google

Great service would highly recommend.

Ben · 10 February 2023

Agent replied · 9 February 2025

Hi Ben, thank you for the amazing feedback and for recommending us for property services in Swansea.

5/5

allAgents

"First Class..."

Arwel, The agent assisting us with our letting was fantastic. From our initial enquiry, property viewings through to our application and subsequent new tenancy contract he was exceptionally helpful. I would definitely recommend to anyone without hesitation.

Christian · 24 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Swansea

What do sellers say about Belvoir Swansea?

6 reviews from sellers, rated 4.7 out of 5 on average. For example, Jody wrote: "Belvoir did a great job selling our house. We had a few offers that unfortunately fell through initially but managed to secure an offer so we could move into ..."

What do buyers say about Belvoir Swansea?

6 reviews from buyers, rated 4.9 out of 5 on average. For example, Anina wrote: "As a FTB, buying a house marketed by Belvoir was very straightforward and I could not have asked for a better estate agent. Terry went above and beyond ..."

What do tenants say about Belvoir Swansea?

5 reviews from tenants, rated 4.9 out of 5 on average. For example, Zak wrote: "Mellissa was brilliant from the first contact all the way up to the final contract signing, regular emails and updates to keep us in the know! My only issue is ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Swansea won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

Want Belvoir Swansea to help?

Tell us what you need and we'll pass your enquiry to Belvoir Swansea and up to three other top-rated agents near Swansea.

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