Trusted Agent profile · Swansea

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Belvoir Swansea reviews

★★★★★ Excellent

505 reviews across 4 platforms

Unit A Marina Villas, Trawler Road, Swansea, SA1 1FZ

Part of Belvoir, see every office.

Belvoir's office in Swansea, at Unit A Marina Villas, is rated 4.5 out of 5 across 505 reviews on four platforms, including 402 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.4 / 5

402

Reviews on Google

This office

The Trusted Agent logo

4.9 / 5

20

Reviews on The Trusted Agent

This office

The Trusted Agent logo

4.9 / 5

56

Reviews on The Trusted Agent

This office

allAgents logo

27

Reviews on allAgents

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Swansea

Belvoir Swansea opened in 2010, we are now a multi-award winning Estate and Letting Agency with offices in Swansea City Centre and Mumbles. Our business is based on traditional values with a contemporary approach.Whatever your situation or requirements, at Belvoir Swansea, our aim is to provide you with a professional service based on quality customer care, expertise and knowledge. Our services & expertise; Sales across Swansea, Mumbles & Gower Lettings across Swansea, Mumbles & Gower, specialising in the professional and corporate rental market We have a wide range of properties available from City Centre & Marina Apartments to detached homes in Mumbles & Gower Buy to let consultation and advice We employ a dedicated team of property professionals We are locally owned but part of a national network Regulated by NALS; members of Safeagent & The Property Ombudsman with full Rent Smart Wales accreditation and licencing

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swansea office, from every platform, shown as written. First names only.

5/5

Google

Found our new home on The Gower and had an excellent experience picking up our keys and being briefed on the new house

Geoff · 11 February 2020

Agent replied · 9 February 2025

Hi Geoff, thank you so much for the positive review! Thanks again for the recommendation, and have a fantastic day!

5/5

The Trusted Agent

I always use Belvoir if I need to rent out my property. They are very experienced and provide a high level of service. I would not consider using anyone else.

Sarah · 13 September 2023

5/5

Google

Great service would highly recommend.

Ben · 10 February 2023

Agent replied · 9 February 2025

Hi Ben, thank you for the amazing feedback and for recommending us for property services in Swansea.

5/5

allAgents

"First Class..."

Arwel, The agent assisting us with our letting was fantastic. From our initial enquiry, property viewings through to our application and subsequent new tenancy contract he was exceptionally helpful. I would definitely recommend to anyone without hesitation.

Christian · 24 January 2023

5/5

Google

Great help handling a sale even though we'd moved out of the country!

Thomas · 10 February 2022

Agent replied · 9 February 2025

Hi Thomas, thanks so much for your positive feedback!

5/5

Google

Dafydd has to be in the top 10% of estate agents in the UK. On point, thorough and very professional. Top bloke!

Tim · 2 January 2020

Agent replied · 31 December 2024

Hello Tim, thank you so much for taking the time to leave Belvoir Swansea Estate Agents such wonderful five-star feedback. We really appreciate you taking the time to leave us your review. Take care, the Belvoir team.

5/5

Google

It was very positive.

Julie · 10 February 2023

Agent replied · 9 February 2025

Hi Julie, thank you for your 5* review, we're glad you had a positive experience with Belvoir Swansea!

5/5

Google

I recommend professional trusted service.

Grzegorz · 1 January 2023

Agent replied · 31 December 2024

Hi Grzegorz, thank you for recommending us as a professional and trusted property service in Swansea.

5/5

Google

Excellent customer service and fast responses would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Hannah · 10 February 2022

Agent replied · 9 February 2025

Hi Hannah. Thank you for your fantastic five star review of Belvoir Estate Agents - we're so glad we were able to help you.

5/5

The Trusted Agent

I super recommend this agency. They were absolutely great, helpful. A big thank you for Awerl, who help me to finally find a house. He was amazing, no word to describe his job and the help he provided. Always respectful, and patience during all the process.

Cristiane · 15 October 2021

1/5

Google

Slow and unresponsive service, more excuses than you can shake a stick. Really don't know what they do to earn their money. Avoid at all costs.

C · 12 February 2015

Agent replied · 9 February 2025

Dear Colin, we have no record of you as a Landlord or a Tenant. If you could contact us directly, we would be happy to look in to your complaint. 01792 461929

5/5

Google

Belvoir have been an extremely good agent to deal with. They have been prompt in helping with any issues and have been very understanding! The fixflo system is a great idea as it makes reporting problems simple and hassle free. All round great agents and the people who work there are lovely and down to earth.

Jasmine · 11 February 2018

5/5

Google

The easiest and smoothest rental process I've experienced. Helpful staff and easy online checks made this by far the best experience I've had trying to find a rental property (and a pet friendly one at that). Can't recommend Belvoir Swansea enough. And if you can - ask for Chris, nothing is too much trouble!! Thank you.

Lucy · 11 February 2018

5/5

Google

Very helpful staff and good service. Highly recommend as letting agency.

S · 10 February 2022

Agent replied · 9 February 2025

Thank you for your five star review, we're glad you were pleased with our service!

5/5

Google

The staff in Belvoir are professional, helpful and friendly. I happily recommend their company for sales and rentals

Mary · 11 February 2020

Agent replied · 9 February 2025

Dear Mary, we are so happy to read such a great review about Belvoir Swansea! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5/5

Google

Absolutely superb. High level of professionalism and very supportive of first time tenants. Excellent communication and very punctual.

Emilie · 11 February 2020

Agent replied · 9 February 2025

Emilie, we are so happy to read such a great review about Belvoir Swansea! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Belvoir Swansea!

5/5

The Trusted Agent

I have been truly impressed by the Belvoir Swansea team professionalism and efficiency. So far I have been pleased how they handled finding a suitable tenant and by the support I have been receiving throughout the property purchase and renting.

Rossen · 17 February 2022

5/5

Google

Excellent service from extremely competent staff. Number of viewings excellent and backup to completion also exceptional.

Ian · 2 January 2020

Agent replied · 31 December 2024

Hi Ian, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

Approachable and the service is excellent

Sowmya · 10 February 2022

Agent replied · 9 February 2025

Hi Sowmya Thank you for your great feedback and 5 star review of Belvoir Swansea!

5/5

Google

Staff are super friendly & helpful, I would highly recommend.PositiveResponsiveness, Professionalism

Samantha · 10 February 2021

Agent replied · 9 February 2025

Hi there Samantha, thank you so much for taking the time to leave Belvoir Swansea Estate Agents your excellent five-star feedback. We really appreciate you taking the time to provide your review. Best wishes, the Belvoir team.

5/5

Google

Always helpful, efficient and friendly.PositiveProfessionalism

Charles · 10 February 2022

Agent replied · 9 February 2025

Thank you Charles for your 5* review!

5/5

The Trusted Agent

Molly and Arwel, we???re great to communicate with and discuss the renting of a property. They made the process very smooth and answered all of my questions.

Luke · 27 January 2023

5/5

The Trusted Agent

Arwel has a very friendly and enthusiastic approach that puts individuals at ease, very personable and efficient service. Quick response-times to emails, easy application process. Very friendly operators on the LetAlliance and Belvoir phone lines.

Carwyn · 12 August 2021

5/5

The Trusted Agent

Absolutely fantastic from start to finish. I???m Kept in form at every step of the way, very professional team and I???ve had nothing but brilliant dealings with everyone at Belvoir, in particular, Anthony and Arwel.

Darryn · 16 July 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Swansea

What do sellers say about Belvoir Swansea?

6 reviews from sellers, rated 4.7 out of 5 on average. For example, Jody wrote: "Belvoir did a great job selling our house. We had a few offers that unfortunately fell through initially but managed to secure an offer so we could move into ..."

What do buyers say about Belvoir Swansea?

6 reviews from buyers, rated 4.9 out of 5 on average. For example, Anina wrote: "As a FTB, buying a house marketed by Belvoir was very straightforward and I could not have asked for a better estate agent. Terry went above and beyond ..."

What do tenants say about Belvoir Swansea?

5 reviews from tenants, rated 4.9 out of 5 on average. For example, Zak wrote: "Mellissa was brilliant from the first contact all the way up to the final contract signing, regular emails and updates to keep us in the know! My only issue is ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Swansea won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

Want Belvoir Swansea to help?

Tell us what you need and we'll pass your enquiry to Belvoir Swansea and up to three other top-rated agents near Swansea.

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