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Mann reviews

★★★★★ Excellent

254 reviews across 1 platform

40 High Street, Sutton SM1 1HF

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Mann's Sutton office at 40 High Street is rated 4.7 out of 5 across 254 reviews on 1 platform, including 254 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026. Checked 9 October 2026.

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4.7 / 5

254

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Mann. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

Having out grown our current property, we sought to sell and buy a bigger property. As first time sellers we really had no clue where to start neither did we know what important questions we needed answered before putting our property on sell. While shopping around for an estate agency to sell our property we were contacted by Mann Countrywide among a number of other Estate agencies all seeking to help us sell our property. We invited several to come value our property and truth be told we thought all were equally good. What stood out for us with Mann Countrywide was that they were extremely thorough. Jo, one of the Mann Countrywide staff who came round to value our property made a very serious and impressive first impression. Even before she started explaining what her expertise was she shared very useful tips on how best to move and sell at the same time without or with very little stress. God knows how much we welcomed those tips. Having three kids all under the age of four, the last thing you need is added stress of selling and moving home. While explaining Jo made us understand that the whole process is not as stressful as it actually sounds. In that short time she also shared very useful contacts that we might need in the process. She then went ahead to explain her expertise. Jo was very knowledgeable about what was selling and how, and more impressive she also talked about the support we would get from Mann Countrywide throughout the process up to when we physically move to our new home. In particular she stressed that Mann Countrywide's main goal is to ensure that we move to our dream home, after that statement we knew that this is the agent we wanted to go with since their priority was getting us to our dream home. We are currently in the process of putting our property on the market while we find our dream home at the same time and so-far so good. Mann Countrywide has kept its promises. They are constantly in-touch, they are working with us to get the best offer for our current property and also working with us at the same time get our dream home. The communication is more than excellent. All our many questions are being answered immediately either by a phone call or by email or both. Although we have not meet all the team, we have communicated with a number of them over the phone and email and they are all friendly and easy to talk to. So far we are very happy customers. We would very much recommend Mann Countrywide. We shall be updating review as soon as we get to our dream home:-)

Irynne · 10 December 2016

5/5

Google

Very satisfied with my experience with Mann. Jon Claustres was very professional and personable. He was very responsive and turned my rental offer around very fast! The property was exactly as advertised. I've had many bad experiences in …

Robert · 7 April 2021

Agent replied

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

An absolutely fantastic service. Steph the Agent was extremely professional, warm, welcoming, knowledgeable and has a golden personality. She was honest about the property and made it easier for us to agree a let. Thanks Steph for being so amazing!!

Alusine · 21 April 2024

5/5

Google

I can't speak highly enough of Philip Bullman and his team at the Sutton branch of Mann & Co. I will be forever grateful for the help, guidance and support I received through a difficult and protracted situation and process. The property sale is now almost complete and I am over the moon and so relieved. Many thanks again Howard

Howard · 2 November 2022

5/5

Google

Excellent service! Highly recommended. Khush was really helpful, professional, patient and super responsive to the emails through out the process. Highly recommend their service if you are moving from overseas.

Amanda · 30 July 2022

Agent replied · 30 July 2023

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

My expectations as a buyer had been met in the highest standards. Very good and and organised team supped throw all my steps. Highly recommended.

Sandra · 4 July 2025

Agent replied · 2 September 2025

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Definitely 5 star's , wonderful staff, kept me updated on everything that was happening, I am very happy to recommend them

Pauline · 12 August 2025

Agent replied · 2 September 2025

Thank you for your 5-star review! We are dedicated to providing exceptional service and staying in communication with our clients every step of the way. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We rented a property in Sutton through Mann Countrywide. The Mann team members (especially Alicja) have been very helpful throughout the process - quick responsive, polite, courteous and friendly. Whenever I reach-out to them with a query/request they respond positively - in timely manner.

Vivek · 10 December 2018

Agent replied

Hi Vivek Thank you for taking the time to leave this review. I am delighted to hear about how well the staff looked after you, including Alicia. I will make sure your comments are fed back because it sounds like they have earned those 5 stars! Kind regards, Chris

5/5

Google

Great friendly service from the whole team! Sale went through smoothly and on time! Will happily use again for future sales!

Tom · 1 May 2023

Agent replied · 30 July 2023

Thank you Tom for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.

5/5

Google

I had the absolute pleasure of having Janene Haynes act on my behalf in the sale of my apartment who was always there when I needed her. Janene kept me updated throughout the whole process going that extra mile! Thank you Janene!

Al · 31 July 2019

Agent replied · 30 July 2023

Thank you Ali for your wonderful 5* review and words about Janene from our local team. It is great to read that she provided you with such a wonderful service and I will make sure your kind words are forwarded to the whole team. Best wishes, Scott

5/5

Google

Fantastic! Alicja has been a fantastic lettings agent form start to finish. The process of letting a property has been stressful and Alicja has really kept my stress at bay, would highly recommend Mann Sutton for all of your estate agent needs!

Jack · 13 February 2019

Agent replied

Thank you Jack for your wonderful 5* review about our local Mann team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

I had the absolute pleasure of having Janene Haynes act on my behalf in the sale of my apartment who was always there when I needed her. Janene kept me updated throughout the whole process going that extra mile! Thank you Janene!

Ali · 10 December 2018

Agent replied

Thank you Ali for your wonderful 5* review and words about Janene from our local team. It is great to read that she provided you with such a wonderful service and I will make sure your kind words are forwarded to the whole team. Best wishes, Scott

5/5

Google

I dealt with Philip and Petya and such a nice people to deal with. Philip and Petya answered all the questions and dealt in a professional manner. I already dealt with Mann Countrywide and look forward to deal with them again. By the way, thanks for the whole team such a wonderful people.

Tharmeaswaran · 2 March 2023

5/5

Google

Thanks to Jon's and Hayley's (Mans Sutton branch) efforts our flat's tenancy was sorted out and new agreement was drawn. Jon especially has been very helpful and professional addressing all the challenges whilst arranging the new tenancy.

Kristaps · 19 October 2020

Agent replied

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience for first time moving. Jon was extremely helpful every step of the way!

Megan · 30 June 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

It was very nice and compatible dealing with Callum from the agency Thanks for all your service

Raja · 3 August 2025

Agent replied · 2 September 2025

Thank you for your kind words, we're delighted to hear that you had a great experience with Callum from our agency. We appreciate your business and look forward to serving you again! #customersatisfaction #excellentservice Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Stephanie is fantastic. She is very kind and helpful, replies emails very fast, answers all our questions and concerns, and helps us communicate with the landlord. Many thanks!

Faridah · 4 August 2024

5/5

Google

I have to echo a number of previous reviews related to Steph. She really is, in my opinion, the best agent I've come across recently of all the agents I've met and contacted over the last couple of months. Very warm, welcoming person. We've been on the house hunt for a while and although we came very close to securing a potential property which didn't work out at the end, nevertheless, I had to commend Steph for her professionalism and positive attitude. I do hope we cross paths in the future.

Christopher · 21 May 2024

5/5

Google

Well where do I start?! Great energy and confidence at presentation. Superb team from Mann in Sutton, Jack, Joe, Alice have been communicating very well, quick response time, very professional and always with a huge amount of passion in what they do and positivity every time we talk. ..very good at following up and making sure all is done in timely manner. Would recommend to anyone looking for a great estate agent that works for you.PositiveResponsiveness, Quality, Professionalism, Value

Jan · 21 June 2021

Agent replied · 20 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service, very professional. Really appreciated they kept us in the loop at all times and being able to rely on Mann to find and coordinate a smooth change of tenants for us, especially when covid restrictions prevented us being there. Also the fact they obliged at the last minute to a request to go to our house to receive the delivery of an appliance... exceeding expectations. Wouldn't hesitate to recommend.PositiveResponsiveness, Professionalism

Lynda · 21 June 2022

Agent replied · 20 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from Mann, especially Khush. She worked very efficiently on my property that I was able to move in a short time.

Danny · 30 July 2022

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Stephanie has been on hand help whenever, if required from this estate agent. Good bunch to deal with in lettings. Thanks Stephanie.

Eddie · 17 October 2024

5/5

Google

Im very happy with this company exelent services and good profecional peaple

Elsa · 26 August 2025

Agent replied · 2 September 2025

Thank you for your kind words! We are thrilled to know you are happy with our services and our team of professionals. It means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We used Mann agent to buy our house and then after 7 years to let it as well. John and Kush has been very professional, kept us up to date, advised us the best and found a great family to stay in ours. Very pleased with their service.

Kajanthy · 2 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mann

How many reviews does Mann have?

Mann's Sutton office has 254 reviews across 1 platform: 254 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mann's rating?

Mann is rated 4.7 out of 5 across all 254 reviews, and 4.7 out of 5 on Google from 254 reviews, checked 9 October 2026.

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Sutton won Trusted Agent; Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, Swanley won Trusted Agent.

Where is Mann's Sutton office?

Mann, 40 High Street, Sutton SM1 1HF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.