Mann reviews

★★★★★ 5/5

Google

Highly recommended if you plan on renting out a property in Sutton. From a Landlords perspective, Jon the Lettings Branch Manager was extremely helpful and assisted way more than expected in getting my property listed and rented out to a new tenant. This included remedying some unforeseen repair issues with the flat and running around to collect even kitchen cabinet components to get it ready in record time. Managed to find a new tenant and have them moved in, within 7 days of listing, at the asking price. Extremely helpful, knowledgeable and a pleasure to work with.

Jeff · 9 May 2021

★★★★★ 5/5

Google

We were very impressed generally by the team at Mann and Co Sutton and in particular Alice Martin who was the agent looking after our sale. From the off Alice worked incredibly hard in securing us a replacement buyer when our initial buyer had to withdraw through no fault of the agents. She was persistent, reassuring and nothing was ever too much trouble. We totally trusted Alice to look after our interests. She is an absolute star!PositiveResponsiveness, Professionalism

Jacky · 26 August 2021

★★★★★ 5/5

Google

I have had an excellent experience with Mann. Jonathan Davis has successfully dealt with various situations on my behalf with efficiency and professionalism. Jonathan is a very concientious and reliable worker who has always been courteous and respectful and responded quickly to my queries or problems, in order for issues to be resolved. I have the highest level of confidence in Jonathan Davis.

Anne · 2 March 2023

★★★★★ 5/5

Google

I cant believe how smart and sharp this team of Sutton really is... I could not sale my single bedroom flat for two years! Until now. Thank you so much Jessica Sheck, Monica Gangwar, Terry Lau, Nigel Staple and all the wonderful team Gaiscoigne Pees. These guys rocks!!! Franco

Frn · 24 February 2024

★★★★★ 1/5

Google

Here is the story and I will let u judge. I called up Mann lettings a week back about a property for rental. That property was live on the website for 2 hours when I called. When I spoke to someone I was told that there has been a lot of interest in the property and the earliest that they could do was 6 days in future (clue no 1) to which I agreed. A day before the visit I was called and told that they will have to cancel my appointment as the person currently renting is not available at the date and time to allow access to the property and they don't know when is the next availability (clue no 2 ). In the same breath I was told that 'luckily' they have another property in the same building but the rental is 150 pounds more (clue no 3). Although I could not find 'that' property advertised in any of the rental portals. Luckily for me I have not given notice to my landlord so I have a place to stay although I might be at disadvantage while searching for property but I am wondering if there is a person who is desparately looking for a property and does not have enough time would that person give in to a stalling tactics and maybe at least agree to an appointment to visit a flat which is higher than he/she originally budgeted for and might be forced to up his budget, definately yes. If this is true then some of the lettings agency might be frauding guillible people with this modes operandi. For me this was surely not a pleasant experience.

Karan · 31 July 2019

★★★★★ 1/5

Google

Manager was extremely pushy with me, trying to forcing me to offer on something unsuitable for my needs. Didn’t care that it wasn’t right or the fact that we had found somewhere else. He demanded to no where the other property was, how much we had offered and why. Left a bad taste in my mouth, he doesn’t listen . Viewing I had with Charles was spot on, conducted perfectly shame manager spoilt a otherwise perfect experience. Graham stop treating customers poorly, we would have recommended you to friend.

Abdi · 15 March 2019

★★★★★ 5/5

Google

We have just sold our second family property by using Mann Countrywide in Sutton, having been entirely satisfied the first time round. Again, they did not disappoint in any way. A thoroughly professional operation from first interview with Craig Lawrence to exchange of contracts yesterday. A nice group of really friendly and contientious people who work together seamlessly and are efficient apart. There were no weak links; messages were passed on and calls were returned. When the extra effort was required to make certain things happen, they made it, sometimes at cost to their personal time. It greatly helped that they had good rapport with our solicitors. We can't praise them more highly. Even a smooth sale - and both of these went pretty well - can have their 'moments' but these lovely people - Ben, Janene and Aaron - were always there and calmed nerves when it was necessary! We are about to embark on the adventure of our lives; new home, location and careers and that we will shortly be there is in no small way down to the Sutton branch of Mann Countrywide. Well done everyone and thank you again. Louise and Chris Laws

Louise · 10 December 2017

★★★★★ 5/5

Google

So happy I decided to sell my property with Mann Estate Agents. They sold for more than the asking price and found the perfect property I could ask for. Jack Meddings is an asset to the company keeping me in the loop at all times ensuring a smooth transition throughout. All staff have been fantastic. I will always use Mann going forward. Very happy customer. Highly recommend

Lucy · 28 January 2021

★★★★★ 5/5

Google

Thank you Khush for excellent service. From the very first call till i secured the home you pleasantly helped. Your professionalism is 💯. Communication was great, which is one thing that was important to me. Was pleased with how you negotiated the property terms. I would gladly use your service again. Highly recommend!!! …

Amanda · 2 December 2022

★★★★★ 5/5

Google

Excellent experience with Mann Lettings in Sutton. Friendly and helpful staff who made moving into my first property really easy. Responsive with questions and issues. Having a direct contact created a personal touch and Hayley has been there to help with any concerns before moving and after. Quick and efficient. Property is great value for money and to a good spec.PositiveResponsiveness, Quality, Professionalism, Value

Emma · 21 June 2021

★★★★★ 5/5

Google

Khush has been very helpful , knowledgeable and always available to explain and sort out any query if needed. she has been very helpful to even onboarding to the property and visiting to make sure everything is up-to-date. Thank you so much Khush for letting me in this property.

Prasoon · 2 March 2023

★★★★★ 5/5

Google

Selling a house usually comes with stress, paperwork, and maybe a few grey hairs… but not with Petya! She was professional, friendly, and knew her stuff inside out. Huge applause to the whole Sutton branch team too, you made the process smooth and enjoyable!

Nichole · 29 August 2025

★★★★★ 5/5

Google

Had a great experience with Gavin as my lettings manager. He was always approachable and quick to respond, which made the whole process a lot smoother. Really appreciate the clear communication and support throughout my tenancy. Would definitely recommend!

Divya · 13 October 2025

★★★★★ 5/5

Google

Thank you for supporting with the purchase process of our flat in Sutton. Philip Bullman has been outstanding and he went over and above to ensure we complete this purchase. You are a credit to the company. Huge thank you to you and the team.

Radoslav · 1 May 2023

★★★★★ 5/5

Google

Steph’s welcoming approach made the entire property viewing process an absolute joy. Her genuine care and attention to detail were evident, ensuring that every question was answered thoroughly. Steph’s prompt responsiveness and dedication to making everything smooth and stress-free were truly commendable. She managed to make what could have been a daunting experience both enjoyable and effortless. Her professionalism and personal touch were remarkable, making me feel completely at ease and well-informed throughout the process. Thank you, Steph, for your outstanding service and for making this journey so memorable. Your expertise and kindness are greatly appreciated!

Capyleo · 24 February 2024

★★★★★ 5/5

Google

We an excellent experience with Callum. was highly professional, assisted us all the necessary paperwork efficiently, and explained every detail clearly. Thank you

C3ZAR · 13 February 2026

★★★★★ 5/5

Google

Khush has been extremely helpful throughout the moving process all the way from viewings to moving in. She has contacted us regularly with updates and made the whole experience easy and stress free. I would definitely recommend using Mann. Thank you Kush!!

Adam · 1 May 2023

★★★★★ 5/5

Google

Jack Meddings was extremely professional, helpful and great to meet. Although circumstances changed and we have decided not to sell just yet, we know we will be in the near future and know which agency we will go straight to. Definitely recommend if you are considering selling your house. Thanks Jack- Hannah and NathanPositiveResponsiveness, Quality, Professionalism, Value

Nathan · 21 June 2021

★★★★★ 5/5

Google

Steph was absolutely amazing. She was friendly and welcoming which really helped me visualise living in the property with my family. She was able to answer any and all questions I asked, and was empathetic and understanding when I explained previous difficulties we had had with finding somewhere to live. Would recommend to anyone looking for somewhere to rent.

Marie · 21 April 2024

★★★★★ 5/5

Google

Oliver has been so helpful in the process so far of buying our house. He’s helped us with extra viewings for my parents who live far away and he really took his time showing us the property and definitely has a personal touch throughout the entire process!

Laura · 3 October 2024

★★★★★ 5/5

Google

Thank you Alicja for finding us our lovely flat! We had a few problems with other lettings agents, so we were a bit tough on Alicja at the beginning. But she totally turned it around and gave my wife and I hope in estate agents. Professional, natural and soo easy going. She listened and found exactly what we wanted. What a gem.

Nate · 10 December 2018

★★★★★ 5/5

Google

We are very happy with Mann Estate. Not only did they help us find a pet friendly apartment but also guided us along the way. Special thanks to James Howard who is fantastic and when our boiler broke he came to help right away. We really recommend choosing this agency !PositiveResponsiveness, Quality, Professionalism

Hubert · 26 August 2021

★★★★★ 5/5

Google

Please contact Mann if you would like to obtain outstanding Sales and Letting services. Special thanks to Khush. She is considerate, kind and smart. She knows what you want and try her best to fulfil your letting needs. 100 Stars to her.

Neil · 31 December 2022

★★★★★ 5/5

Google

I've just completed on the sale of my house, and the service from Mann in Sutton was first class. From first contact when my property was valued, through to sale and house move, I couldn't fault the professionalism and service. The team never failed to keep me in the loop with all updates and offers received. Would recommend to anyone. Thanks Mann!

Tanya · 10 December 2017