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Mann reviews

★★★★★ Excellent

254 reviews across 1 platform

40 High Street, Sutton SM1 1HF

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Mann's Sutton office at 40 High Street is rated 4.7 out of 5 across 254 reviews on 1 platform, including 254 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026. Checked 9 October 2026.

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4.7 / 5

254

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Mann. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

Jon has been really amazing and patient, I don't know what would I've done without him even working overtime just to sort everything out. Thanks Jon C. I owe you a couple of beers!

Turi · 6 August 2023

Agent replied · 27 August 2023

Hi Turi, It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

The agent from Mann Sutton was very prompt, professional and helpful. Jonathan Claustres was very patient and he explained everything to us and answered all our questions. Until now, everything was great and went smoothly and we thank the team for their help. We strongly recommend Mann Sutton lettings branch.PositiveResponsiveness, Professionalism

Roxana · 21 June 2021

Agent replied · 20 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Thank you to Khush. She has been great from start to finish. Kept us updated with everything along the way, either by phone or e-mail and answered any questions we have had. This has made us moving home a much easier journey :)

Jessica · 30 July 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very good service from Callum! He replied quickly and got me moved into the apartment by the day I was hoping to move.

Charlotte · 30 November 2025

Agent replied · 30 December 2025

Thank you for your kind words, we're glad Callum provided you with such great service! We strive to make your move-in experience as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Met with representative Oli to view a flat. Oli was well informed about the details of the property. He had comprehensive knowledge of the local area. I look forward to completing my search for the right property with him and his colleague

Ania · 3 October 2024

5/5

Google

Please contact Mann if you would like to obtain outstanding Sales and Letting services. Special thanks to Khush. She is considerate, kind and smart. She knows what you want and try her best to fulfil your letting needs. 100 Stars to her.

Neil · 30 July 2022

Agent replied · 30 July 2023

Thank you so must for your wonderful 5* review of our local team. I will ensure your kind comments are known to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

Jon at Mann and Countrywide found me a wonderful new tenant quickly, successfully, and secured the full asking. Jon has been a great help too with many other aspects involved making for a great overall service. I would totally recommend Mann and Countrywide, in particular Jon, Kevin and Hayley. Best agents in Sutton.

Hannah · 30 July 2020

Agent replied

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

Bought an investment property through the branch and Philip was fantastic to deal with from start to completion. When vendors solicitors were slow to respond he got onto it and ensured everything moved forwards quickly. Highly recommend

A · 2 December 2022

Agent replied · 30 July 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The mann team in Sutton have been really helpful with our move, especially during the pandemic. They sorted out all the small issues and concerns we had and made the move smooth and professional. Hayley, James and Jon were a great help, especially during these difficult times. Thanks again!

Ant · 7 January 2021

Agent replied

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I’m looking for a property to rent and Stephanie is being very helpful! During my viewings she was professional and friendly the entire time. The agency process for renting seems quite simple and quick. I hope we can find something nice very soon!

Anna · 4 August 2024

1/5

Google

Puppets in the hands of Landlord. Trying to blame their incompetence on tenants for the repairs. Changed 3 associates for handling my deposit return and everytime they quote different amount for deductions. All the three aren't aware what they spoke to me. Total chaos. Still my rent deposit is stuck. If your letting agent is not countrywide, you are the happiest person on the planet. Run away in opposite direction if you see this company board anytime.

Abhijeet · 31 May 2023

Agent replied · 30 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Couldn’t recommend Charles enough. Sold our property through Mann and sold the property on the day of launch! The property was shown in its best light from photos to details. Janene was great when progressing the sale at the end to get it across the line. Couldn’t thank them enough.

Reece · 13 March 2020

Agent replied

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

Mann estate agency is highly recommendable, they are very patient and kind and gentle towards the customers and did their job excellent, am very happy with their services and 100 % satisfied , they are truely hard working with great response towards us especially i have been in contact with petya and philip through out the process , i have been so harsh but still they are genuine and good towards me . Thanks a lot manns estate agency and thank you petya and philip

Sahitya · 31 January 2023

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Very responsive and professional throughout. Really impressed with the care and effort put into everything. I would highly recommend them!

Sofia · 31 October 2025

Agent replied · 30 December 2025

"Thank you for the kind words! It was a pleasure serving you and we are thrilled to hear that you were impressed with our level of care and effort. It means a lot to us and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to say a big thank you to Stephanie for looking after me and my family. Always with hands on attitude. Always happy to help and replies promptly on every email or text. Would definitely recommend!

Vitalii · 26 July 2024

5/5

Google

Jack and the team at Mann in Sutton were fantastic. They were really supportive and addressed questions/issues quickly; as well as being friendly with a sense of humour! I wouldn't hesitate to use them in the future. Thanks so much guys :)

Rowan · 8 April 2021

Agent replied

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Khush made the moving process smooth and stress free. She was very professional and very warm at the same time. Thank you, Khush!

Annapurna · 23 July 2023

Agent replied · 30 July 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Harry, Andy and the team worked really pro-actively to secure a buyer for my house in Sutton & have been on hand throughout the process. The whole team have been very knowledgeable and approachable and have gone above and beyond what I expected of an agent. Very impressed :-)

Angela · 31 July 2018

Agent replied

Hello Angela, it is always excellent to hear our customer feedback! Thank you for taking your time to leave this wonderful review for Harry, Andy and the team at Mann in Sutton and great to see they are going above and beyond for our valued customers. Congratulations on selling your house! All the best, Maryjane.

5/5

Google

I would like to thank all the team at Mann Sutton, for their help and guidance throughout the process of selling our house. We mainly dealt with Graeme Lawrence who we found friendly and professional and willing to put the hours in to achieve a sale. well done

Joseph · 10 December 2018

Agent replied

Thank you Joseph for your wonderful 5* review of your experience with Mann in Sutton, especialy in regards to the service provided by Graeme. Kind regards, Scott

5/5

Google

I have had excellent service from Mann, especially Jon. Communication great. Having dealt with a few agents over the past 6 weeks. Mann was way above all in every respect. Thank you.

Anne · 30 July 2022

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have recently met Jay at gascoigne pees in Sutton, a lovey person to deal with who cares about finding you a property.

Alex · 12 August 2025

Agent replied · 2 September 2025

Thank you for your kind words! It's our pleasure to work with caring professionals like you and help find your dream property. We appreciate your trust and support. #GascoignePeesSutton Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

There was a sale 2 days after the house was live. Very efficient service

Neil · 23 May 2025

5/5

Google

Best sales and letting agents ever! I really appreciate your help, Khush is so reliable, trustworthy, nice, kind, helpful and professional. Thank you so very much and John.

Ade · 2 December 2022

Agent replied · 30 July 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

We approached Mann Countrywide to sell our flat, and we can say from the start till the end the staff have been extremely helpful and professional, we were able to find a buyer in less then a weeks time and since after they assisted us smoothly with the process in spite of the delays that were caused by our solicitors. I would say its not always a question about money, but the service one get for what you pay, the whole team in Sutton is an asset to the company and the star is Janene followed by Stephanie and Ben, because of them we could sell our flat so quickly and move into our new house and since then couple of our neighbours in the block also used their service. We can never think of having a second thought for not recommending Mann Countrywide Sutton Surrey. Great Team. Best Wishes.

Fayzel · 10 December 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mann

How many reviews does Mann have?

Mann's Sutton office has 254 reviews across 1 platform: 254 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mann's rating?

Mann is rated 4.7 out of 5 across all 254 reviews, and 4.7 out of 5 on Google from 254 reviews, checked 9 October 2026.

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Sutton won Trusted Agent; Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, Swanley won Trusted Agent.

Where is Mann's Sutton office?

Mann, 40 High Street, Sutton SM1 1HF.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.