Anderson Residential Sutton Coldfield reviews

★★★★★ 5/5

Google

I was extremely pleased with how above and beyond the team went to market my property (picking up the keys from another letting agent and marketing the property within the same day on request of me asking to market the house) and then how quickly viewings were held on the following day from property put up on the market and offers put forward by tenants on that same day. I was even pleased with the rental rate i received from the calibre of tenants put forward. Love how bubbly all team members are in Andersons and helpful. I hope your business continues to blossom and will definately be recommending your business and repeat business with you all in the future. Take care! MWAH !

Jody · 25 August 2023

★★★★★ 5/5

Google

Andersons offer something different than I have found with other letting agents. They actually listen, give advice and support you when you need it. They work with you so its a win win for you and your tenants. They are a great team, professional and follow up as and when agreed. If you are looking to let out a property and would like to work with people who actually care about doing a good job, then Andersons are your people.

Michaela · 25 August 2023

★★★★★ 5/5

Google

Very helpful, good property and made the effort to sort viewings even in the snow.

Matt · 16 February 2026

★★★★★ 5/5

Google

I could not be happier! The team was extremely helpful throughout the entire process of moving into my flat. Thanks in particular to Meghan who went above and beyond for me. Having witnessed the challenges I faced while trying to find the ideal home for myself, she made sure to consider me whenever a property within my price range was available. For young working professionals like myself looking for a place to calI home I strongly recommend Anderson's.

Ky · 29 September 2023

★★★★★ 5/5

Google

Very easy and quick process arranging viewings and sorting paperwork, very helpful friendly staff.

Lee · 16 February 2026

★★★★★ 5/5

Google

I’ve dealt with Anderson’s on a couple of occasions while looking for a property and I’ve always found them to be prompt and professional, especially Kelly on the Lettings side!

Joshua · 25 August 2023

★★★★★ 5/5

Google

Kelly has been great with helping me search for a rental property in Sutton Coldfield. Thank you!⭐️

Jade · 26 May 2024

★★★★★ 5/5

Google

Very helpful , lovely lady , thanks for all your help x

Lozzaa · 16 February 2026

★★★★★ 5/5

Google

Ana Lemos has been brilliant. Excellent communication and a great help. Nice, friendly emails too and nothing was too much trouble.

Helen · 27 January 2024

★★★★★ 5/5

Google

Exceptional service , worked with Izzy , outstanding and polite girl with a professional and helpful attitude .

Habiba · 27 March 2024

★★★★★ 5/5

Google

The service provided was excellent. Ann was attentive, courteous, and efficient. Overall, a very positive experience."

The · 26 April 2024

★★★★★ 5/5

Google

Ana Lemos handled the deposit reclaim process at the end of my tenancy and I must say she was so helpful and kind. She handled our case with empathy despite experiencing difficulties with our landlord and helped us to get the undisputed amount of our deposit released. She also assisted us with all we needed to raise the dispute on the remaining amount. Thank you again Ana.

Oluwadamilola · 26 February 2024

★★★★★ 5/5

Google

Very help and responsive - has been a pleasure ❤️

Mike · 16 February 2026

★★★★★ 5/5

Google

The service provided was excellent. Ann was attentive, courteous, and efficient. Overall, a very positive experience."

Real · 14 April 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with this letting agency, and I must say, they are the best in town! Not only were they incredibly professional and efficient, but their friendly demeanor made the whole process a breeze. From start to finish, they exceeded my expectations, and I wouldn't hesitate to recommend them to anyone in need of letting services.

John · 26 May 2024

★★★★★ 5/5

Google

Thank you to Kelly Gardner and the Lettings Office at Sutton who dealt with an issue that I had regarding my property that I rent out. Kelly dealt with the issue promptly and resolved the issue to my satisfaction. Thank you.PositiveResponsiveness

Kay · 9 January 2022

★★★★★ 5/5

Google

Praise to Lord. All the staff are really helpful and kind. Thanks to Kelly and Anderson agency.

Sowmiya · 26 February 2024

★★★★★ 5/5

Google

Good knowledge of the property and very helpful

Ryan · 16 February 2026

★★★★★ 5/5

Google

Izzey was very professional. Was easy to speak to and answered all of my questions.

Ryan · 27 March 2024

★★★★★ 5/5

Google

I got The best service for rent.

Mor · 16 February 2026

★★★★★ 5/5

Google

Fantastic service from Laura and team!

Harry · 22 August 2024

★★★★★ 1/5

Google

AVOID IF YOU WANT YOUR DEPOSIT BACK I’ve been renting with letting agencies for years and in a few different countries but I’ve never seen that level of dishonesty. My partner and I have rented a flat with Andersons Sutton Coldfield for a bit more than a year. It wasn’t in a great condition when we moved in but we knew it was a temporary place for us so we didn’t really mind, but for some reason they were expecting us to leave it in a better condition when we moved out. Flat was clean but far from spotless, loads of lightbulbs were not working when we moved in but they have charged us for the replacement of lightbulbs and 8 HOURS of cleaning when we left the property. Now, I would have agreed to pay for additional cleaning as I can understand that, despite having taken a day off to clean, I’m not a professional cleaner; but 8 HOURS of professional cleaning in a SMALL flat that I have spent hours to clean before I left… that I can’t understand. Besides that, no help with property maintenance, which is their job- while renting: we have been left for more than 5 weeks without hot water in the kitchen. We ended up giving up on having this repaired (we knew we were about to move out at that point) and it’s only because the future tenants (whom we’ve met because Andersons CANCELED THEIR VIEWING WITHOUT NOTIFYING THEM, so after seeing them waiting outside we decided to show them our flat ourselves) texted Andersons to say they would take the flat if the hot water was fixed that someone finally came around to fix it. In the end, we’ve lost £300 (= one third) of our deposit for cleaning and other random fees for a flat that was in needs of refurbishment before we moved in. We’re renting with another agency now and even they complained about how hard it was to communicate with Andersons during references checking process.

Justine · 26 August 2017

★★★★★ 1/5

Yell

Avoid if you want your deposit back

I’ve never seen that level of dishonesty.Flat was clean when we moved in but far from spotless, loads of lightbulbs were not working when we moved in but they have charged us for the replacement of lightbulbs and 8 HOURS of cleaning when we left the property. I would have agreed to pay for additional cleaning as I can understand that, despite having taken a day off to clean, I’m not a professional cleaner; but 8 HOURS of professional cleaning in a SMALL flat that I have spent hours to clean before I left… that I can’t understand. No help with property maintenance: more than 5 weeks without hot water in the kitchen. only because the future tenants (whom we’ve met because Andersons CANCELED THEIR VIEWING WITHOUT NOTIFYING THEM, so after seeing them waiting outside we decided to show them our flat ourselves) texted Andersons to say they would take the flat if the hot water was fixed that someone finally came around to fix it.In the end, we’ve lost £300 (= one third) of our deposit.

JustineH-5 · 9 February 2017

★★★★★ 1/5

Google

Discriminating against people who have a low income. I had a guarantor for a property who earned double the annual amount required and it still wasn’t good enough. I will be going to the papers about how I have been treated - it is disgusting. The reason I work part time is because I’m studying to become a midwife. * Annual income required * is a loophole these letting agencies have found so they don’t have to rent to people who aren’t LOADED. I had everything needed to let a property and it still wasn’t good enough. Because they don’t want to let to people who don’t earn thousands a month. Ridiculous. You will see the article soon as I am going to the papers and my local MP.

Lauren · 10 August 2024