Trusted Agent profile Β· Sutton Coldfield

Anderson Residential Sutton Coldfield reviews

4.2

β˜…β˜…β˜…β˜…β˜… Great

212 reviews across 2 platforms

14 High Street, Sutton Coldfield, B72 1UX

Anderson Residential's office in Sutton Coldfield, at 14 High Street, is rated 4.2 out of 5 across 212 reviews on two platforms, including 203 Google reviews rated 4.3.

Google logo

4.3 / 5

203

Reviews on Google

This office

Yell logo

1.9 / 5

9

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.

5/5

Google

Very professional and helpful service provided by the agents, a special thanks to kirsty,Laura and Kelly.

Jamie Β· 25 August 2021

Agent replied Β· 24 August 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

1/5

Google

Absolutely disgusting company. Ignorant and lazy. Raised a complaint regarding this and was just ignored. Wouldn't use this company even if they paid me to!!!

Connie Β· 26 August 2018

Agent replied Β· 24 August 2024

Hi, Connie. Thank you for taking the time to leave us this review. Please be advised all feedback is passed on to highlight any training issues and development required. If you would like us to look into your complaint for you please contact us on customercare@countrywide.co.uk. Regards, Chris

5/5

Yell

Anderson

Excellent service from Sarah at Anderson. We went from looking to move into our ideal home to actually getting the keys 24 hours later. All thorough and managed our expectations right the way through. Sarah really helped us out and she is an absolute diamond. Thank you so much!

TallulahB-2 Β· 18 May 2021

5/5

Google

I have found Anderson's excellent. Kirsty I especially is responsive and works hard for the Landlord.PositiveResponsiveness, Professionalism

Andrew Β· 25 August 2020

Agent replied Β· 24 August 2024

Thank you Andrew for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.

1/5

Yell

Don’t waste your time!

Numerous calls and attempts to book in viewing I now give up and any rents associated with you will not be followed up, bad start, bad experience and bad communication!!!

CarlB-340 Β· 30 March 2023

5/5

Google

Excellent clientele service done by Sarah savage was on top of everything thanks much /Anderson's residential πŸ‘ …

Lyndon Β· 26 August 2019

Agent replied Β· 24 August 2024

Thank you Lyndon for your 5* review and kind comments. All the best, Mike.

5/5

Google

Very professional and organised highly recommended.PositiveProfessionalism

Matthew Β· 25 August 2021

Agent replied Β· 24 August 2024

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Friendly and knowledable staff. Highly recommend going here!

Emma Β· 25 August 2020

Agent replied Β· 24 August 2024

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

1/5

Yell

Do not use

Do not trust....... They will claim the property needs cleaning when you move out and try to charge you to clean it. Just moved out of one of there properties would never use again!!

ScarletSocks58 Β· 29 March 2018

5/5

Google

Amazing

Ella Β· 26 March 2026

Agent replied Β· 16 April 2026

We are so pleased to hear you had an amazing experience with us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Rating only, no written review.

George Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your kind words! We are so glad that Ellen was able to assist and provide you with a great experience while viewing our apartment. We hope to have you as our valued tenant soon! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

She was brilliant

Nico Β· 17 June 2025

5/5

Google

Rating only, no written review.

Emil Β· 27 March 2025

1/5

Google

Rating only, no written review.

Dav Β· 10 November 2024

Agent replied Β· 10 December 2024

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Davis Β· 25 October 2024

Agent replied Β· 8 November 2024

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Julie Β· 25 September 2024

Agent replied Β· 25 October 2024

Thank you so much for your 5* review Julie.

5/5

Google

Job well done,

Trust Β· 9 January 2024

Agent replied Β· 8 January 2025

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Ben Β· 25 August 2021

1/5

Google

Rating only, no written review.

Gareth Β· 26 August 2019

5/5

Google

Rating only, no written review.

Anita Β· 26 August 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Anderson Residential's Google reviews

Questions about Anderson Residential Sutton Coldfield

How many reviews does Anderson Residential Sutton Coldfield have?

Anderson Residential's Sutton Coldfield office has 212 reviews across two platforms: 203 on Google, 9 on Yell.

What is Anderson Residential Sutton Coldfield's rating?

Anderson Residential Sutton Coldfield is rated 4.2 out of 5 across all 212 reviews, and 4.3 out of 5 on Google from 203 reviews.

Where is Anderson Residential's Sutton Coldfield office?

Anderson Residential Sutton Coldfield, 14 High Street, Sutton Coldfield, B72 1UX.

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