Trusted Agent profile · Staines upon Thames · Surrey
Verified
★★★★★
863 reviews across 3 platforms
Mallard Court, 4 Clarence Street, Staines upon Thames, Surrey, TW18 4SP
OASiS Estate Agents's office in Staines upon Thames, Surrey, at Mallard Court, is rated 4.8 out of 5 across 863 reviews on three platforms, including 798 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
798
Reviews on Google
This office
23
Reviews on Facebook
This office
42
Reviews on The Trusted Agent
This office
Tell us what you need and we'll pass your enquiry to OASiS Estate Agents and up to three other top-rated agents near Staines upon Thames.
Want every enquiry from this page to come to you only? Upgrade to View Agents
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ...Read all 14 from sellers
We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ...Read all 15 from buyers
I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ...Read all 3 from landlords
I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ...Read all 4 from tenants
Oasis Estate Agents we pride ourselves on delivering exceptional results through hard work, communication and dedication. Oasis Estate Agents was formed in 2004 to offer an independent sales and lettings service to the commuter haven of Staines upon Thames and the local surrounding areas. In 2015, after successfully trading with the name iSiS for over 10 years, the brand evolved into OASiS and expanded into a fantastic new office overlooking the Old Market Square. Beyond the bricks and mortar, our business is about people and our highly experienced team have been put together to exceed your expectations, whether you are buying, selling, letting or renting. Headed up by our founder Steven Harvey our dedicated team of sales and lettings consultants have an extensive knowledge of the local area and over 100 years combined estate agency experience. Central to our success is the “whole team” ideology we employ via our almost unique pooled commission policy. As a result every one of the team benefits from every sale, not simple the individual consultant who made the original sale, so everyone will look after your interests. Our multi award winning team receive continuous on-going training both internally and from some of the best estate agency trainers from across the world, ensuring they remain experts in their fields.
The Trusted Agent 2026 results for OASiS Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleAmazing experience with Oasis Estate Agents, Emilio in particular has been so helpful and patient, he cannot be faulted and is a credit to the business. The whole team respond quickly and ensure all enquiries are responded to as soon as possible. So grateful for all Oasis have done!
5/5
GoogleAs my first time renting a house, I didn’t really know what to expect, Krista made everything so easy! Really happy with her service, so professional and friendly! Thank you
5/5
GoogleGreat company and so personable. This is my second time working with Steven Harvey and the team and I am still impressed by the service excellence. Thank you.
5/5
GoogleHad a great experience in moving home, The staff were friendly and the responsiveness for the queries were clear and quick which is highly commendable.. Especially Kayleigh did a great job. Well done.. Cheers.
5/5
GoogleI have had involvement with Oasis Estate Agents over the course of 10 years - firstly renting, and then more recently purchasing a property. They are a very experienced and established estate agency with many resources. I wouldn't hesitate in recommending them!
Hi Clara. It has been fantastic to work with you over the years and we are delighted to see your wonderful comments and review. Thank you very much.
5/5
GoogleOutstanding service! I have dealt with many real estate agents over the years across different countries. My experience with Oasis has been by far the best. The team are absolutely focused, responsive and go the extra mile to help. Many thanks.PositiveResponsiveness, Professionalism
Thank you so much Anthony, I love the home that you have bought. It is really a special place and I am sure you will love living there!
5/5
GoogleDear Oasis I would like to leave you a brilliant feedback for your absolutely spot on high customer services and professionalism. I was greatly impressed how much you care about your client and that you did your absolute best in assisting with my enquiries and that you gone the extra mile when negotiated for me my flat's sale asking price without my participation. We have now reached a completion date with the buyer and couldnt be more grateful nor happy. Thank you so much. I wish your company every success in future, as you truly deserve it.
5/5
GoogleTop job as usual from the Oasis Team!!!
5/5
GoogleVery professional and helpful throughout the entire process. We were kept updated and there was always someone available to help when needed.
5/5
GoogleA pleasure to deal with - very accommodating, as we looked at many properties and had repeat visits. Time spent really helped us make an informed decision. Appreciated that this was not a company of automated answer phones urging you to 'press 1 to speak to Mr X..', but a human personal service - this was epitomised by Spenecer Mackay, who gave a very human, friendly and helpful face to what can be a stressful and process-oriented time. Based on my experience as a purchaser through Oasis, I would definitely consider using them when I come to sell.
1/5
GoogleBeing a tenant with Oasis was a nightmare, filthy flats and uninterested staff, it was renting with slumlords and greedy agents👍 …
Hi Samantha. Thank you for taking the time to leave your feedback. We are sorry to hear that you were not satisfied with the service you received. We understand how frustrated you must have been after the Tenancy Deposit Scheme awarded the claim from your deposit to the landlord after you moved out. Please rest assured that the decision of the claim is made by an independent adjudicator and therefore is outside of our control. We wish you all the best for the future and should you wish to discuss your issues in any more detail, you can reach our Managing Director Steven Harvey on 07799887716. All the best Oasis Team
5/5
GoogleI work as an external consultant coaching and mentoring estate agents and I see lots of businesses in action. The team at Oasis are striving to provide the very best customer service to their clients and offer sales, land acquisition, new homes, Lettings and property management with specialist portfolio managers. Definitely worth speaking to these guys if you are thinking of selling, buying, renting or investing in property in Staines upon Thames or the surrounding areas. Great friendly team who really care!
5/5
GoogleWould like to say a big thank you to both Ryan and Spencer with regards to our sale and purchase through oasis. These guys are a credit to oasis very helpful always available and willing to help you in anyway they can. Although buying and selling can be stressful at times we found that both Ryan and Spencer with there work ethic and knowledge made the process pretty much stress free. I would not hesitate to recommend oasis to friends and colleagues. Once again thanks for a wonderful service. Paul and Louise.
5/5
GoogleI'm a FTB and have been looking for a property for about 2 months now. Spoken to many estate agents but the experience I've had with Oasis has genuinely put them in a league of their own. I've been talking to Ryan who is hugely knowledgeable (clearly an expert in his field who enjoys his job) and is always going above and beyond the call of duty to help. In short; a friendly, local, professional agency with excellent knowledge of the market. Highly recommended!
5/5
GoogleOasis have been our preferred lettings agent for our property portfolio for around 14 years. Team members that I have had the pleasure to work with have exceeded expectations and have gone the extra mile to help with advice and even with providing practical hands-on support above and beyond their commercial obligations. I would particularly like to call out Liz Gamlin, the lettings manager, who is very knowledgeable and delivers a fair, ethical, transparent and practical service that nurtures a positive and effective business relationship.
5/5
GoogleAbsolutely an outstanding agency. I'm not much of a review leaver but have to for this one. They really go that exra mile. My experience of buying my first home through this agency could not have been executed better without these guys. Spencer and Cheryl have been so so amazing, an asset for Oasis. Genuine and very friendly people who you can have a good laugh with too. They have been exceptional from listening to my worries to actioning requests to keeping me updated and chasing parties.Without a doubt would recommend this place to anyone looking for serious quality. Could not fault them for anything. Thank you so much Oasis for everything, you guys have been phenomenal.
5/5
GoogleOasis Staines branch is a brilliant Estate Agent with a fantastic service, they made the processing of selling a house so much easier. I was very impressed with Ryan's keenness, open and honesty attitude when I first met him and he was the reason I choose Oasis. Ryan and Spencer whom I dealt with mostly were absolutely brilliant throughout this whole process, they were easy to get a hold of, very proactive, gave sound advice and were easy to talk too. All the Oasis staff were excellent and professional when I was dealing with them. The most important aspect of selling a house is getting viewers in and getting offers, oasis delivered on these. The proof for me is my house is sold, I am just about to complete and I am very happy at the price it sold for and the added bonus that they found a lovely couple to buy my house, my neighbours will be happy, a very big thank you Oasis.
5/5
GoogleWould like to say a big thank you to both Ryan and Spencer with regards to our sale and purchase through oasis. These guys are a credit to oasis very helpful always available and willing to help you in anyway they can. Although buying and selling can be stressful at times we found that both Ryan and Spencer with there work ethic and knowledge made the process pretty much stress free. I would not hesitate to recommend oasis to friends and colleagues. Once again thanks for a wonderful service. Paul and Louise.
5/5
GoogleI work as an external consultant coaching and mentoring estate agents and I see lots of businesses in action. The team at Oasis are striving to provide the very best customer service to their clients and offer sales, land acquisition, new homes, Lettings and property management with specialist portfolio managers. Definitely worth speaking to these guys if you are thinking of selling, buying, renting or investing in property in Staines upon Thames or the surrounding areas. Great friendly team who really care!
5/5
GoogleOasis have been our preferred lettings agent for our property portfolio for around 14 years. Team members that I have had the pleasure to work with have exceeded expectations and have gone the extra mile to help with advice and even with providing practical hands-on support above and beyond their commercial obligations. I would particularly like to call out Liz Gamlin, the lettings manager, who is very knowledgeable and delivers a fair, ethical, transparent and practical service that nurtures a positive and effective business relationship.
5/5
GoogleAbsolutely an outstanding agency. I'm not much of a review leaver but have to for this one. They really go that exra mile. My experience of buying my first home through this agency could not have been executed better without these guys. Spencer and Cheryl have been so so amazing, an asset for Oasis. Genuine and very friendly people who you can have a good laugh with too. They have been exceptional from listening to my worries to actioning requests to keeping me updated and chasing parties.Without a doubt would recommend this place to anyone looking for serious quality. Could not fault them for anything. Thank you so much Oasis for everything, you guys have been phenomenal.
5/5
GoogleI'm a FTB and have been looking for a property for about 2 months now. Spoken to many estate agents but the experience I've had with Oasis has genuinely put them in a league of their own. I've been talking to Ryan who is hugely knowledgeable (clearly an expert in his field who enjoys his job) and is always going above and beyond the call of duty to help. In short; a friendly, local, professional agency with excellent knowledge of the market. Highly recommended!
5/5
FacebookWe would highly recommend Oasis to anyone looking to buy, sell or rent in the area. Everyone we have come into contact with has been very knowledgeable, proactive and friendly. A special mention for Spencer who went above and beyond what we would have expected from an agent. It was very refreshing to work with someone who was so honest, gave very clear advice and who genuinely cared about our move. Thank you to everyone at Oasis!
5/5
GoogleMe and my Fiancee had been looking for a place for a while and Cameron managed to find one which was perfect for us. Been helping all throughout and keeping us updated. Even worked late to make sure the deposit went in. Due to move in next month now and I am sure if we ever have any problems he will be there to help. Highly recommend as he is very professional and helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Lindsay wrote: "I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ..."
15 reviews from buyers, rated 4.7 out of 5 on average. For example, Alison wrote: "We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, HM wrote: "I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Simona wrote: "I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ..."
Yes. In The Trusted Agent 2026 awards: OASiS Estate Agents, Staines upon Thames won Platinum.
Tell us what you need and we'll pass your enquiry to OASiS Estate Agents and up to three other top-rated agents near Staines upon Thames.
