5/5
Thank you Oasis for making our dream come true. You have been very supportive. special thanks to Ryan / Aileen .

Trusted Agent profile · Staines upon Thames · Surrey
Verified
★★★★★
863 reviews across 3 platforms
Mallard Court, 4 Clarence Street, Staines upon Thames, Surrey, TW18 4SP
OASiS Estate Agents's office in Staines upon Thames, Surrey, at Mallard Court, is rated 4.8 out of 5 across 863 reviews on three platforms, including 798 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
798
Reviews on Google
This office
23
Reviews on Facebook
This office
42
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ...Read all 14 from sellers
We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ...Read all 15 from buyers
I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ...Read all 3 from landlords
I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ...Read all 4 from tenants
Oasis Estate Agents we pride ourselves on delivering exceptional results through hard work, communication and dedication. Oasis Estate Agents was formed in 2004 to offer an independent sales and lettings service to the commuter haven of Staines upon Thames and the local surrounding areas. In 2015, after successfully trading with the name iSiS for over 10 years, the brand evolved into OASiS and expanded into a fantastic new office overlooking the Old Market Square. Beyond the bricks and mortar, our business is about people and our highly experienced team have been put together to exceed your expectations, whether you are buying, selling, letting or renting. Headed up by our founder Steven Harvey our dedicated team of sales and lettings consultants have an extensive knowledge of the local area and over 100 years combined estate agency experience. Central to our success is the “whole team” ideology we employ via our almost unique pooled commission policy. As a result every one of the team benefits from every sale, not simple the individual consultant who made the original sale, so everyone will look after your interests. Our multi award winning team receive continuous on-going training both internally and from some of the best estate agency trainers from across the world, ensuring they remain experts in their fields.
The Trusted Agent 2026 results for OASiS Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
5/5
Thank you Oasis for making our dream come true. You have been very supportive. special thanks to Ryan / Aileen .
5/5
Krista was extremely helpful in answering any questions I had about a property, answered promptly and outside office hours which was very helpful in our search for a suitable let. Highly recommend her service as a lettings agent.
5/5
Thanks Krista for her professional support. I’m a first time renter and have a lot of questions. Krista always replys me very quickly and professionally!
5/5
I have had a great five year relationship with Oasis as a tenant and I would highly recommend them. I have hardly seen people in letting industry so dedicated, professional and sympathetic. They understand your problems and work on them promptly, whatever the issue is. My stay was especially tricky as I never had any visibility of my stay beyond 3 months due to nature of my job and they always understood my problems and dealt with it professionally. Best experience I have had with any letting agent for sure.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I have dealt with Oasis for a number of years for buying and selling property, so had no hesitation in choosing them for rental of my house. I was not disappointed and found them to be at their usual, very professional and very best in assisting me as a customer. Cameron carried out the viewing and my house was let upon first person viewing and I truly believe that Cameron deserves some of the credit for the deal. He kept me informed and liased with me even on his days off and out of hours, as and when needed. Look no further if you want to buy, sell or rent out your house.PositiveProfessionalism
5/5
I worked with Krista Franham of the agancy to find a one-bedroom apt. in UK and I would highly recommend this agency. The estate agents are very patient, helpful, and quick-responders especailly if you're new in UK ...
5/5
Thanks to the team and in particular Cameron Mackenzie for assisting me to acquire the property I really wanted and for answering my endless questions!! I recommend Oasis as a very professional and helpful agent.
5/5
We sold our property via Oasis (formerly iSiS) and ended up buying our new property through them too. Throughout the process Aimee and the team were helpful, reassuring and hard-working keeping things moving and keeping everybody in the chain informed of all developments.
5/5
Fantastic experience from start to finish, all members of the team are professional and really care about selling your home. Having a in-house Move Manager makes all the difference, Karen and Aileen are really on the ball! Many Thanks to everyone!PositiveResponsiveness, Professionalism
Thank you, Michelle. It was a pleasure to work with you and Karen and Aileen really are fantastic at what they do. All the best from the whole Team.
5/5
Ryan supported us in our property search in the Egham and Staines area. He was a pleasure to speak to, quick to respond and very informative. We didn't end up continuing our search in the area for various reasons but would go back to Oasis and Ryan if we did.
Thank you Imran, please do let us know if we can be of further assistance in the future.
5/5
Thanks to the team at Oasis for assisting on my sale. I'm not much of a reviewer but I have to make an exception for this one. Special thank you to Ryan for coordinating it all from start to finish!
5/5
Thanks to the team at Oasis for assisting on my sale. I'm not much of a reviewer but I have to make an exception for this one. Special thank you to Ryan for coordinating it all from start to finish!
5/5
We were so happy to have Oasis as our letting agency nothing was to much trouble for them everything was handled quickly and effortlessly, we would especially like to single out Krista who took care of us though out this process she was professional, kind, friendly and quick our move was handled at speed the whole process from finding the property to us having a moving date took two weeks! Thank you so much we will use you to all who astoguys and girls again and will recommend youPositiveResponsiveness, Professionalism
5/5
I had the pleasure to work with Oasis estate agents when I purchased my first property in Staines on Thames. This agency is very different than your usual "London big firms". Its staff are local Staines residents who are very well embedded in the community; therefore know the area very well and can provide useful local insights from other property transactions etc. What I really liked about them was that they did not put me under pressure to make offers straightaway, kept me updated with what was going on behind the scenes between solicitors and other parties involved, actioned my requests very promptly and worked towards one single goal: speedy completion. I totally recommend booking viewings with Oasis. They did such a fantastic job for me.PositiveValue
5/5
Great agency! Everything was done in a very smooth, fast and transparent way! Would totally recommend!
5/5
Great agency, efficient, professional and responsive. Michelle was fantastic her enthusiasm and market knowledge were fantastic.
5/5
After an horrible experience with our previous agency, we finally found a good one! The staff is friendly and helpful, especially Marina who has assisted us anytime we have had a problem with the flat we rent. Thanks!
5/5
Great bespoke service. Very professional as well as flexible/accomodating at the same time. Transparent and competitive on costs. They know the market inside out in Staines vs other agents in the area who just pretend to. Found tenants promptly and made the experience of first time let-out hassle free. Highly recommend to prospective landlords.
Thank you Ankur, we do our best to be as transparent and friendly as possible!
5/5
Very helpful and accommodating! Also they communicated well throughout the moving process
5/5
Single-handedly pushed through the sale
We wish to thank Cheryl Slark for her kindness, consideration and persistence in pushing through our sale. Her communication was at all times of the day to keep us posted; the sale would definitely not have happened without her determination.
5/5
Oasis were helpful and professional from first contact through exchange and completion. Oasis were always available to deal with the inevitable snags and legal issues and helped to resolve them and always willing to go the extra mile.
Thank you, Ben. We are so pleased that you were happy with our service. All the best.
5/5
Jane and Aileen in Staines Upon Thames office have given us an incredible support during the process of buying our fist property. We wouldn't be able to complete it in such a short period of time without them! They listened to our needs and always came up with the best solution for the seller and us, buyers. Will definitely choose Oasis again when we are back on the house market!
5/5
I would definitely recommend Oasis as they were very professional and definitely made the whole experience very easy. In particular Cameron provided a very professional service :) Thanks again!
5/5
Overall I am very impressed and happy with Oasis. I began looking at properties for a job relocation late last year and Krista reached out to me with an ideal property before it had gone live on the market. A good amount of luck with timing but would not have been possible without her and the team's initiative. Both herself and Emma have been informative and quick with responses throughout the process since. I would certainly recommend and use again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Lindsay wrote: "I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ..."
15 reviews from buyers, rated 4.7 out of 5 on average. For example, Alison wrote: "We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, HM wrote: "I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Simona wrote: "I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ..."
Yes. In The Trusted Agent 2026 awards: OASiS Estate Agents, Staines upon Thames won Platinum.
Tell us what you need and we'll pass your enquiry to OASiS Estate Agents and up to three other top-rated agents near Staines upon Thames.