Trusted Agent profile · Staines upon Thames · Surrey
Verified
★★★★★
863 reviews across 3 platforms
Mallard Court, 4 Clarence Street, Staines upon Thames, Surrey, TW18 4SP
OASiS Estate Agents's office in Staines upon Thames, Surrey, at Mallard Court, is rated 4.8 out of 5 across 863 reviews on three platforms, including 798 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
798
Reviews on Google
This office
23
Reviews on Facebook
This office
42
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ...Read all 14 from sellers
We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ...Read all 15 from buyers
I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ...Read all 3 from landlords
I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ...Read all 4 from tenants
Oasis Estate Agents we pride ourselves on delivering exceptional results through hard work, communication and dedication. Oasis Estate Agents was formed in 2004 to offer an independent sales and lettings service to the commuter haven of Staines upon Thames and the local surrounding areas. In 2015, after successfully trading with the name iSiS for over 10 years, the brand evolved into OASiS and expanded into a fantastic new office overlooking the Old Market Square. Beyond the bricks and mortar, our business is about people and our highly experienced team have been put together to exceed your expectations, whether you are buying, selling, letting or renting. Headed up by our founder Steven Harvey our dedicated team of sales and lettings consultants have an extensive knowledge of the local area and over 100 years combined estate agency experience. Central to our success is the “whole team” ideology we employ via our almost unique pooled commission policy. As a result every one of the team benefits from every sale, not simple the individual consultant who made the original sale, so everyone will look after your interests. Our multi award winning team receive continuous on-going training both internally and from some of the best estate agency trainers from across the world, ensuring they remain experts in their fields.
The Trusted Agent 2026 results for OASiS Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleFrom my initial meeting with Cameron Mckenzie for renting 7 Colne Lodge to 3 months in to my tenancy. It has been smooth sailing. Very professional. Agreements between the 2 companies were easily set up. I'm sure I will be using these guys for the next project.PositiveResponsiveness, Quality, Professionalism
Hi Rees. Thank for the great review.
5/5
GoogleCameron Mackenzie went above and beyond in helping me during my property search. His communication was excellent and he was very patient, professional and made a lot of property recommendations to help me find a suitable property for my sister and I.
5/5
GoogleWould like to state how pleased we were with the service we received from Oasis Estate Agents in Staines, We purchased our new property through them and from the initial contact all the way to completion they were extremely helpful and professional throughout.
Thank you for your extremely positive review. We are very happy that we helped you throughout the process of buying your new home and hope you are very happy there.
5/5
GoogleA kind, considerate and professional service. Good understanding of the market after long experience in the locality. Very responsive to buyer's concerns, by- passing hurdles and getting speedy results. If you want to avoid stress, this is the Estate Agent to use.
thank you Julia for you kind words, it was a pleasure acting for you with the sale of your property and we do appreciate you choosing Oasis.
5/5
GoogleI just want to say that Oasis estate agents has been amazing for myself and small family. I especially thank Matt, Christa and Emma so so much for everything they have helped and made possible for us. I would 110% recommend this Estate agents.
5/5
GoogleSpencer was very helpful in securing the sale of our property, always easy to get hold of and a pleasure to speak too. He worked long hours and from a customer point of view genuinely cared about getting us the right buyer.PositiveResponsiveness
5/5
GoogleExcellent service provided by Krista at Oasis Estate Agents in Staines. She tried to help us in any way she could. Krista gave us a fair treatment and it was lovely looking a house for rent with her on board. She adapted to our needs and work hours and she tried to make everything possible. Very recommended. Excellent service.
Thank you for your lovely feedback, Tatiana. Krista was pleased to help you with your search.
5/5
GoogleWondfull experience with Oasis team. Especially Krista who was very helpful with all our concern and queries through out thr process. All the process seems very quick and smooth.
5/5
GoogleMy fiancé mostly dealt with securing our property, but Krista and Matt were exceptional with their guidance and professionalism. Highly recommend them to help with your property search :)
5/5
GoogleThe All Oasis team was always helpful and kind throughout my process, even though it took a little longer than expected.
5/5
GoogleI had a fantastic experience with Oasis with the purchase of a flat in Sunbury. The team was always professional, friendly and regularly giving me updates and engaging with the external legal to ensure the process was smooth and effective. Strongly recommended.. Thanks Oasis.
Thank you for your recommendation - we really appreciate your comments. It was great working with you and we were so pleased you could purchase the property which worked for you. We look forward to working with you again.
5/5
GoogleExcellent professional letting service from Christine and the team - would recommend
Thank you Kevin, we pride ourselves on our professionalism.
4/5
GoogleOur consultant for the tenancy was Krista. Everything went smoothly and good response times. We also treat with Emma for the admin part and she did a good job too. Oasis is a good choice in StainesPositiveQuality
5/5
GoogleCameron and the team were very supportive with helping me to secure a flat to rent. Cameron was really swift in getting back to me with answers to my questions and getting the process going before Christmas. Many thanks!
4/5
GoogleI have used Oasis for ten years to manage my apartment and they have provided a good and reliable service. A few administrative problems recently raised my concerns but Christine has been doing an excellent job to rebuild my confidence in the company.
5/5
GoogleManny did a great job in finding property for us. Thanks for your supply
Hi Rakesh. Thanks for the great feedback. We hope you love your new home.
5/5
GoogleI've just completed on my first property and despite some set backs from other parties, OASIS made it a very smooth process. Ryan Mundy showed me the property on my viewing and explained and provided all the information I required along side exceptional professional service.PositiveResponsiveness, Professionalism
Hi Matt. Thank you so much for taking the time to leave us a positive review. Ryan says it was a pleasure to work with you and congratulations on buying your first home. We wish you all the best for the future.
1/5
GoogleIllegally entered a property without prior written concent. They were rude and unconcerned about this when pressed. Do NOT use!
Dear Cameron, Further to our conversation this morning, please accept our sincerest apologies for our error concerning the viewing on Saturday. We understand that this has caused you a great deal of concern and that you are extremely angry and upset. It was a genuine case of human error, and we whole-heartedly apologise for causing any concern and inconvenience to you and your partner. All The Best Oasis
5/5
GoogleOasis has to be by far the BEST Estate Agent I have ever used. Krista made everything so easy from start to finish and was able answer all questions asked very quickly. Many Thanks to Krista and the team at Oasis
5/5
GoogleCan recommend Christine & Marina will always be there to help you.
Marina and the team work really really hard and I really appreciate your positive feedback.
5/5
GoogleEverything went well , they made all the moving process very easy and we are pleased we chose them . Cameron and Matt were extremely helpful and offered support throughout the whole moving process , top guys 👍🤝✍️ …
5/5
GoogleCameron was fantastic. I'm a first time tenant and he helped find me the perfect place and guide me through the process. Would highly recommend both Oasis and Cameron if you are renting in the area.
5/5
The Trusted AgentA fantastic service in helping us to purchase our ideal home!
I would like to thank Cheryl, Spencer, Ryan, and the rest of the team at Oasis for the amazingly professional service provided while helping us buy out property in Staines. Nothing was too much trouble for them and I can highly recommend them.
5/5
GoogleThank you to Lauren for her assistance in finding a property to buy. She understood what we were looking for and was able to suggest other properties we hadn't considered. During the viewings she was very informative and helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Lindsay wrote: "I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ..."
15 reviews from buyers, rated 4.7 out of 5 on average. For example, Alison wrote: "We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, HM wrote: "I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Simona wrote: "I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ..."
Yes. In The Trusted Agent 2026 awards: OASiS Estate Agents, Staines upon Thames won Platinum.
Tell us what you need and we'll pass your enquiry to OASiS Estate Agents and up to three other top-rated agents near Staines upon Thames.
