Thomas Morris St Ives reviews

★★★★★ 5/5

Google

the team have helped me sell a very quirky property, after the loss of 2 family members in quick succession, and with me re-locating abroad half way though. they have worked through very challenging circumstances to find the right way of marketing the property, supported me on the ground and helped with buyer management through a long probate process. Could not recommend Dan, Alex, Barney, Jemma and the team more

Samantha · 14 March 2023

★★★★★ 5/5

Google

Our mortgage broker Justyna Ferra has been extremely helpful and effective at every stage of the process so far, giving over a lot of time on video calls to make sure we we understood and were happy with everything (it's really helpful to …

Marcus · 4 October 2024

★★★★★ 5/5

Google

We have recently joined GNB and so far so good! Prasanth has been incredibly patient over the last couple of weeks and we are eternally thankful to him and his team.

Ben · 19 February 2026

★★★★★ 5/5

Google

Really friendly and professional in all my dealings (in trying to find a property) with them. From finding out what my requirements were and signposting properties that appeared suitable, to the way they showed me round the properties. A really positive experience that has resulted in me finding a property with them, that I had not identified on the various property websites.

Andrew · 5 October 2025

★★★★★ 5/5

Facebook

Its not only the huge profit you helped me earn in one week for that I am grateful for Mrs. Sherry, my most joy is that I have finally found the expert trader to trust with my money and invest with, I really appreciate your honesty and hard work, I found you almost at the point of giving up on trading because of scammers, but you proved you are different, and I am most grateful, I invest $500 and got $7,000 in just one week, I can boldly tell you Mrs. Sherry is the right expert to work with, contact Mrs. Sherry Murphy directly on theseMurphysherry303@gmail.com WhatsApp: +13618573869

Ade · 17 December 2021

★★★★★ 5/5

Google

I would like to thank GNB for their excellent service and support. A special thank you to Suhail, who resolved all my queries quickly and professionally. …

Aimen · 19 March 2026

★★★★★ 5/5

Google

The team in St Ives were extremely helpful and fridnly during the whole process of my purchase. Barney was a fantastic contact and was always available so I could arrange visits to houses without issue. When I chose a house to purchase …

Michael · 4 October 2024

★★★★★ 5/5

Google

Philip and Diane helped sell our house and buy a new one in a neighbouring village. Despite their workload, they were always helpful, professional and good at managing expectations. Philip was out single point of contact and when obstacles arose he was thoughtful and understanding rather than pushy. He has a unique skill in defusing a situation which helped us all complete before Christmas. Would be very happy to do business again with Inhouse!

Steve · 1 September 2022

★★★★★ 5/5

Google

As first time buyers we could not fault the service and professionalism provided by the Thomas Morris St Ives team, especially Dan. He answered all queries we had so promptly and efficiently, we knew we had made the right decision. I have recommended the team to friends who are also looking to purchase their first homes and will continue to do so. I have no doubt in my mind that when we come to sell and move on in the future, we will definitely sell through them. Thanks guys!

Gemma · 2 October 2021

★★★★★ 5/5

Google

I appointed the services of Thomas Morris to look after the tenancy of my rental property after severe and consistent failings of another estate agency firm and what a relief I did! After several years of unprofessional management from the predecessors it was a huge breath of fresh air to deal with a competent firm who actually cared and orchestrated everything to a very high level. Upon recently deciding to sell the property TM were very quick and responsive in getting it to market and communicated perfectly throughout. I also chose to use the services of TM conveyancing to keep it all in house who were also faultless and very competitively priced (cheaper than anyone else). Upon receiving an offer from a buyer that was accepted I was quite keen to keep the momentum going and have it wrapped up as soon as possible. I would particularly like to thank sales progressor Jemma Woodroff at this stage. Jemma was the icing on the cake and really went the extra mile to make sure that everything was going to plan with great precision. Jemma was updating me with emails every Monday and in between when required. All in all the whole experience was faultless and I applaud all those who contributed to make this so. I personally dropped off some drinks at the office today to show my gratitude. A great big thanks to all at TM. Keep up the good work.

David · 2 October 2021

★★★★★ 5/5

Google

The Team at Thomas Morris St Ives have been incredible with us during our recent house purchase they are all super polite, professional,efficient and a friendly bunch! A Special shout out to Robert Owen for your support, patience and kindness all the way from the beginning and constantly giving us speedy updates and dealing with our queries! They have been superb throughout the pandemic also and taking precautionary Covid measures to ensure viewings are safe. Sensational customer service and highly recommended this branch in particular 🌟🌟🌟🌟🌟 Thankyou Priscilla & Daniel

Dan · 2 October 2021

★★★★★ 5/5

Google

I would highly recommend Thomas Morris, we had particularly complex circumstances at the time of our sale and with the added complications of COVID restrictions there were times when we thought we might not be able to achieve our move. But from the beginning when we met with Dan Attfield there was great communication throughout the whole team. There is a special mention for Becky Hill who really went the extra mile. Becky liaised with our buyers, third parties and Thomas Morris Conveyancing. Thanks to Becky’s professionalism, knowledge and negotiation skills we got to the finish line and are now in our new home. Thanks also Becky for all the reassuring phone calls!

Lisa · 2 October 2021

★★★★★ 5/5

Google

Thomas Morris communicated well whilst arranging a purchase viewing for us. We met Sue at the property, she was very helpful, she provided all details about the property that we required, without us needing to ask. We have been viewing properties for the last few months and Sue was the best agent we have had show us around. Good Covid-19 measures in place and adhered to. Although the house was not the one for us, we just wanted to say thank you!

Chloe · 2 October 2021

★★★★★ 5/5

Google

I purchased a house sold through Thomas Morris so cannot comment on the sale from a seller perspective. I can say that Jemma Woodroff was so communicative and supportive. She responded to queries in such a timely fashion and went out of her way to chivvy on the purchase. I was really impressed with her dedication and her willingness to keep us as buyers in the loop as some estate agents just focus on the sale from the sellers perspective.

Meena · 2 October 2021

★★★★★ 5/5

Google

Thomas Morris St Ives was great to deal with from start to finish of the purchase of our gorgeous new home- everyone we spoke to were really helpful and professional and made the whole experience as smooth as possible! In particular Jemma was fantastic- to say she went above and beyond for us would be an understatement! She was the main point of communication throughout our purchase, liaised with everyone in the chain and solicitors to make sure we were all up to date with the progress, and she is definitely the only reason we managed to get in as quickly as we did! 5*s and would 100% recommend to anyone!

Rosie · 2 October 2021

★★★★★ 5/5

Google

Myself and my partner had the longest, hardest house sale down to the seller but Jemma at Thomas Morris did an amazing job tying her hardest to get things moving for us. She constantly chased the seller and went above and beyond. She responded to every email I sent and constantly kept me in the loop with everything. She kept constant communication between ourselves, the seller, solicitors and mortgage broker to make sure that everything was being done. Could not recommend Jemma and Thomas Morris more, Thank you so much!

Kate · 2 October 2021

★★★★★ 5/5

Google

I would highly recommend Thomas Morris, from start to the end of the sale of our house Thomas Morris consistently kept us up to date on the progress. I would like to thank every member of staff at Thomas Morris, and in particular Jemma who not only kept the chain together working tirelessly to get the house sale through, she consistently kept us updated throughout the day, everyday right until completion. Thank you for all your time, patience and care throughout the sale of our property, we could not have done it without you!

Debbie · 2 October 2021

★★★★★ 1/5

Google

I rented a property managed by in-house and they tried to hold back part of my deposit claiming it is for freshening up of the property as well as mould damage. These claims were untrue and it’s amazing that I kept a detailed record or the property through photos and emails. We went through the dispute resolution and clearly I was in the right. Dishonesty is disgusting. Jon, honesty is the best policy.

Lenford · 1 September 2022

★★★★★ 5/5

Google

Great company who have looked after us for over 15 years. Mike Smedley is reliable & friendly, what more can one ask for? Many thanks to your team from ours, Jeremy Jenkins

Warpaintjj · 24 January 2026

★★★★★ 5/5

Google

Highly recommend In House Estate Agents, an excellent service from beginning to end. As first time landlords, Jon at In House provided us with great advice and support, throughout the process and found our perfect tenant within a couple of days of being on the market. In House provide a very flexible package of services and helped us with all aspects of the tenancy. Thank you Jon and the team at In House for making this a stress free process.

Zoe · 1 September 2021

★★★★★ 5/5

Google

We recently used Thomas Morris to sell our house. Katy is amazing, very diligent and keen to help. Often Katy called me out of hours as she knew that was the best time to talk to me. Katy is supported by an amazing team, all keen to help with the process. I would highly recommend and use again in the future.

Kristi · 16 September 2023

★★★★★ 5/5

Google

Jemma at Thomas Morris, St Ives branch has helped smooth the way during what has been a turbulent year trying to move house and get divorced. She is entirely reliable and always does her best for her customers. Jemma always returns calls and send detailed information relevent to your purchase. She is knowledgeable and very professional. Indeed my few dealings with other staff in St Ives branch have been very positive. Thanks very much to Jemma and the team.

Kim · 2 October 2021

★★★★★ 5/5

Google

We dealt with In House Agents with regard to two potential house purchases and found the team to be very supportive and helpful. They were always easy to contact and quick to respond especially over tricky stages in the purchasing process. We would certainly recommend them.

Helena · 1 February 2026

★★★★★ 1/5

Google

I got home from work to discover an estate agents sign on my house when it wasn't even for sale. I enquired with the local estate agents who informed me Agency Express had put up the sign, but on the wrong property. The sign was screwed …

S · 24 January 2026