5/5
Thank you Billie for your support during the rental process. It has been a positive experience. You kept me updated and made things run smoothly. Thank you all to the Thomas Morris Team
Agent replied · 13 April 2026
Thank you again Leman

Trusted Agent profile · St Ives, Cambridgeshire
Verified
★★★★★
843 reviews across 3 platforms
24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
Part of Thomas Morris, see every office.
Thomas Morris's office in St Ives, Cambridgeshire, at 24-26 Crown St, is rated 4.7 out of 5 across 843 reviews on three platforms, including 730 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Every review we hold for the St Ives office, from every platform, shown as written. First names only.
5/5
Thank you Billie for your support during the rental process. It has been a positive experience. You kept me updated and made things run smoothly. Thank you all to the Thomas Morris Team
Thank you again Leman
5/5
Sheetal is superb, efficient, professional and bang on it. What an asset she is to the lettings team and Thomas Morris. Even while she has a very painful injury she is giving the business her all.
Thank you for your 5 star review. Sheetal takes her work very seriously and delivering a service to be proud of is her top priority
5/5
Would highly reccommend Thomas Morris and Embrace Right from the beginning of our Mortgage Application Justyna has been there for us going through all the details we needed to complete and get our mortgage offer. We were very impressed …
Thank you Andrew, reviews like this give us motivation and help us ensure we provide high-quality care to our clients. We do hope we can be of assistance in the future.
5/5
As a landlord living afar, and with letting regulations becoming increasingly complex, I required a letting agent to look after my Edinburgh property. Catriona at Arden was recommended to me by a good friend who had tried and tested …
Thank you for such an amazing review Carol!
5/5
We viewed several properties with Sue last weekend and the experience was excellent. Sue was incredibly helpful, providing lots of information, ideas for how the space could look and had a pleasant and outgoing demeanour. Whilst we didn’t …
Thank you for your 5 star review and kind recommendation. Sue is a credit to our business
5/5
Ben Cuncarr at WorkNest has been fantastic, his knowledge, honesty, and professionalism made a great impression from the start. He provided clear and practical advice, demonstrating a deep understanding of HR support tailored to our business needs. Trust is vital when choosing an HR partner, and Ben's approach reassured me that WorkNest is the right choice. This was just the sales stage, but if the rest of the journey is anything like this, I have no doubt we’ll be in excellent hands. I’d highly recommend WorkNest to any business looking for reliable and expert HR support.
5/5
I cannot recommend them enough. We have had a lot of difficulty with finding the right rental property for us and Thomas Morris have been a great help with this. Particularly Kris Withers who showed us multiple properties and was always so friendly and helpful with our search. Thank you Kris!
Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!
5/5
In House were great to deal with throughout the process. They were always friendly, helpful, responsive and kept us well informed. They were also incredibly patient when things were delayed due to a probate issue. Very knowledgable of local markets too.
Thank you so much for your kind words, Holly! We're thrilled to hear you had a positive experience with us. Our team strives to provide friendly, helpful, and responsive service. It's great to know our local market expertise was valuable to you. Wishing you all the best! IH x
5/5
Guy and Kellie were brilliant during my purchase in Wallingford. The seller’s solicitors were awful and needed constant chasing, but they kept on top of everything. I could always call them and they were a huge help, highly recommend!
Thank you so much for your kind words! We know how stressful it can be when the legal side drags on, so we’re really pleased we could help keep everything moving for you. It was a pleasure to support you with your purchase in Wallingford, and we hope you’re settling in well to your new home.
5/5
I have been using GNB for many years now in my Sales Based Estate Agency. Having been in agency for over 45 years I come from an age before even Fax Machines! Prior to GNB I use two other systems and one got purchased by a major portal who them tripled the price and reduced the service! (No surprise there!) The other was cheap and basic and I soon realised I would have been better off going back pen and paper. From the first day I installed GNB I was blown away and the continued updates and improvements are amazing. I asked if I could incorporate What Three Words into my system and hey presto, two weeks later it happened! The latest AI photo editor takes my presentation to a whole new level and costs less than the previous photo enhancing service who took overnight to process. Now my changes are instant. If you are considering GNB. Take it from me....do it. You will not regret it.
5/5
We have had a great experience purchasing our property through In House. Special thanks to Guy and Charlie for making it a smooth process, thank you!
Thank you so much for your kind words. It was a pleasure helping you with your purchase, and we’re delighted to hear you had such a positive experience. Guy and Charlie will really appreciate the feedback. Wishing you every happiness in your new home!
5/5
I would like to thank GNB for their great service and support. Special thanks to Suhail Uz Zaman for providing professional and excellent support, solving our queries in a timely manner.
5/5
My experience with GNB so far has been incredibly positive. I recently needed some assistance and dealt with Saqib, who was fantastic, patient, professional, and extremely helpful. An easy 5 stars!"
5/5
I'm a landlord with three properties and have had a management company manage these for me. I have had numerous issues. In the past twelve months I moved one of the properties to Arden and the difference is like night and day. I feel I can really trust Arden to carry out everything expected in a professional, and that both my interests and the tenants are looked after.
Thanks for such an amazing review Michael, it is great to hear that you are happy with our servvices.
5/5
It was a long process, but after what felt like 100s of viewings our house has moved on to new owners at last. Thanks to our's and your perseverance. Sue & Lewis and many others helped to make the viewings unintrusive. Thanks to you all. Xx
Thank you for your patience and understanding throughout the process Annabelle and best wishes for life in your new home.
5/5
I strongly recommend Thomas Morris as the staff are all very friendly and professional. Special mention to Alison who is an absolute hero and credit to the company. She went the extra mile on many occasions and was always a pleasure to deal with.
Thank you John for taking the time to let us know how we did and for the recommendation, very much appreciated your kind words
5/5
Inhouse helped me get my first flat and on the housing ladder. Almost a month in and I'm already very settled in my new home. Diane was very helpful on my viewing and offered me sound advice as I've never done this before. When the offer was accepted I was put in the very helpful hands of Annie, who helped push along the solicitors/ conveyancing process. The only thing that let it down was that The sale took longer than perhaps should have been, but no fault in InHouse and I am very grateful to have managed to get a place. Annie was amazing in being able to keep the ball rolling between my solicitor and the sellers and driving forward progress. Big thanks to her!
Hi Lu, thanks for this, Di & Annie both said you were a pleasure to work with, and wish you good luck in your new home. Thanks again. I.H. X
5/5
Absolutely great estate agents especially Annie who pushed our sale along. You're not meant to have favourites but Annie was our favourite. If you need to buy or sell a house I would contact them, and even if you don't need to buy a house I would pop in anyway because maybe you meant to buy a house but forgot to put it on your shopping list and are going to feel pretty silly when you get home. They even gave us a bottle of Prosecco when we picked up the keys which was a really nice extra touch that was much appreciated. 100% recommended if you're wanting to flog or be flogged a house.
Hi Chris. Thanks for this. We hope you have settled in nicely. Dont be a stranger. Thanks again. IH. X
5/5
I use Inhouse to rent my property and the service is excellent, most of that is down to Jon Pepper who has the best customer service I've ever come across. The other staff are always so polite and go out of their way to help and Kat has been really helpful of late too. Communication for me is so important as a customer and Inhouse make sure you are kept in the loop with everything and always contact you back when they say they will. They have helped me so much through this last year with advice and support going over and above. I would use them everytime and would not hesitate to recommend them. Thank you!
Hi Laura. Thanks so much for taking time to let us know that our efforts aren't in vain. Jon says you have been a pleasure to work with. Thanks again. IH. X
5/5
In House were brilliant throughout the entire process of purchasing our first home back in June. Our sale was far from straightforward and a no chain transaction ended up taking 9 months to complete, however our wonderful sales progressor Annie remained super persistent throughout and always kept us in the loop. Thank you Annie for making a very drawn out process that little bit more bearable! If anyone has the pleasure of working with you in the future then they'll be in good hands.
Thank you for the great review! We're happy to have helped you take the first step onto the property ladder and we wish you all the best in your new home! IH x
5/5
I have used Thomas Morris several times for a Sale and let. The have always been very polite and totally efficient and professional. Especially Alison who always went over and above. I felt totally looked after and nothing was ever too much trouble.
It is always great to hear about returning customers - it is the best testament to the quality of the service we provide. Thanks you so much for using Thomas Morris and for sharing these kind words about Alison and the experience you have had.
5/5
Professional staff members who do tend to keep you informed of what is going on with your property/ies. We have been a long standing client to Arden and that is purely down to the service we have received. We have tried other agents in the past and Arden are far superior to them. If we have had issues arise, it is always dealt with fairly, professionally and promptly.
Thanks for taking the time to leave this review Sam it is much appreciated and I am delighted to hear that you are happy with our service. You are a valued client and it means a lot to get this sort of feedback.
5/5
I recently used In House Estate Agents to find a rental property, and I couldn’t be more pleased with their service. From start to finish, they made the process seamless and stress-free. The team was incredibly responsive, always quick to answer my calls or emails, and consistently went above and beyond to address any questions or concerns. Their professionalism and readiness to help stood out, making it easy to find a house that perfectly suited our needs. I highly recommend In House Estate Agents to anyone looking for a reliable and efficient rental experience.
Thank you so much for your kind words and glowing review! We're thrilled to hear that your rental experience with us was smooth and stress-free. It means a lot to know our team’s efforts made a positive difference in helping you find the right home. We’re always here to help. Best wishes, IH x
5/5
Daljit and Ajay made the sale of my house a stress free experience from start to finish. They were both contactable 7 days a week and answered all questions promptly. They’re a really great friendly team, very professional.
Hi Anne. Thank you for taking the time to write this exceptional feedback. We are so pleased that we were able to deal with your house sale and that you found our team to be friendly and professional. It was a pleasure working with you and we hope you are settling in nicely at your new home. Best wishes,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Thomas Morris's St Ives office has 843 reviews across three platforms: 730 on Google, 80 on Facebook, 33 on Yell.
Thomas Morris St Ives is rated 4.7 out of 5 across all 843 reviews, and 4.8 out of 5 on Google from 730 reviews.
Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Ives won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
Thomas Morris St Ives, 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB.