5/5
GoogleGood experience with viewings. Mandi was lovely and answered all questions I had.
Trusted Agent profile · St Albans · Hertfordshire
Leaders St Albans reviews
★★★★★
817 reviews across 2 platforms
50 London Road, St Albans, Hertfordshire, AL1 1NG
Part of Leaders, see every office.
Leaders's office in St Albans, Hertfordshire, at 50 London Road, is rated 4.6 out of 5 across 817 reviews on two platforms, including 816 Google reviews rated 4.6.
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Reviews
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat show around! Very informative and clear. Answered all our question and was on time.
Agent replied · 30 September 2023
Dear Bryce, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI find the Leaders team very professional, especially Amanda, she is very close and kind.
5/5
GoogleI really Georgia understood what I was looking for and my budget requirements. Strongly recommendPositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Dear Julie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you for your assistance in my search for a new home. Your service has been really great and I look forward to working with you further.
Agent replied
Hi Searis, Thanks for the great review! All the best, Leaders Estate Agents St Albans
5/5
GoogleReliable and fast response
Agent replied · 30 September 2023
Dear Elsie Orji Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders have been brilliant when dealing with my enquiry. Always responding very quickly and being super helpful with the questions I’ve had!PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Dear Lauren Craig, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents St Albans. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
4/5
GoogleWe just moved into our new apartment, our first home in St Albans. Leaders made it really easy and we are looking forward to getting to know this beautiful city.
Agent replied
Hi Kane, we appreciate your positive review about your recent experience with us! We recognise what a stressful time moving can be so we are delighted to read that the team at St Albans were able to help make your move into the property so easy. We wish you all the best in your new home, If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help. Kind Regards, Leaders
5/5
GoogleProfessional letting company
Agent replied · 30 September 2023
Dear Karolis Bundza Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googlelovely customer service, fast responses and convenient timings for viewings.
Agent replied · 30 September 2023
Dear Raquel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFriendly and speedy service.
Agent replied · 30 September 2023
Dear Jacx Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleProfessional, friendly and efficient. Could not be more helpful.
Agent replied · 30 September 2023
Dear Nigel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleNo help at all, when complained about mould, and bugs in the flat.
Agent replied · 30 September 2023
Dear Terri Lee Constable, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleFriendly team who responded quickly to my enquiries and were helpful throughout the process.PositiveQuality, Professionalism
Agent replied · 19 June 2024
Hello Imogen Almond Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GooglePatient with reply speedily.
Agent replied · 30 September 2023
Dear Chingching Chan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExtremely helpful and friendly!
Agent replied · 30 September 2023
Dear Michael Roe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFrom our experience in different state agents in St Albans, Leader's is the best one by far. You fell acompanied in the whole process of renting, from the first visit to the property. All the team is really nice but we like to remark the great kindness and professionality of Alex Crowther. Thanks for everything Alex. Higly recommended.
5/5
GoogleVery good experience with this company. Amanda was very helpful.
5/5
GoogleMany thanks to Scott and his team from happy FTBs!
5/5
GoogleFriendly, knowledgeable and helpful staff. First class experience - thank you :)
Agent replied · 30 September 2023
Dear Sarah, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful with our move earlier this year, and always friendly when we speak with the agents. Our property manager is very quick to assist with any issues.
Agent replied
Hi Bob, thanks for taking the time to leave us a review. We are so happy that the team at St Albans have been able to provide you with such a positive experience by delivering such great customer service, helping throughout your move earlier in the year and also by sorting any issues swiftly when reported. We hope the team can continue to provide such a great level of service moving forward! Kind Regards, Leaders
4/5
GoogleI 've been looking for a flat during lockdown and Scott from Leaders has done everything possible to make things easier. really appreciate the service
Agent replied
Hi, Ayelen P.! Thanks for the great review! All the best, Leaders Estate Agents St Albans
5/5
Googleshould be 6 stars! I`ve had fantastic service from the team ,all of the above cover the approach , apart from `friendly`!
Agent replied
Dear Andrew Scott, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Relations Team
5/5
GoogleIt was very good experience! Very friendly agents, who will help you to find a nice place for living ))
Agent replied · 30 September 2023
Dear Anna Chelnokova, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
