Trusted Agent profile · St Albans · Hertfordshire
★★★★★
817 reviews across 2 platforms
50 London Road, St Albans, Hertfordshire, AL1 1NG
Part of Leaders, see every office.
Leaders's office in St Albans, Hertfordshire, at 50 London Road, is rated 4.6 out of 5 across 817 reviews on two platforms, including 816 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleGot amazing service from Mollie Daveys xPositiveQuality
Dear Shoreditch Lashes, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJust leased a property through Leaders who were a pleasure to deal with from start to finishPositiveResponsiveness, Quality, Professionalism
Hi, Stephen Mayall! Thanks for the great review! All the best, Leaders Estate Agents St Albans
5/5
GoogleGreat service from the guys at St Albans, Ross in particular took us through the process and was friendly and efficient. Alice (i think) very helpful at showround stage and quick at communicating through email and phone when needed. The service has been just as impressive after moving in. would highly recommend.
5/5
GoogleShe gave us the detail description
Dear Nelson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGood viewing experience with prompt response.
Dear Miu, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWhen we were let down a week before we were due to move in, the team at leaders really looked after us.
Hi Jane, thank you for taking the time to leave us a review, it's a shame to read that you were let down a week before you were due to move but we are so pleased to read that the team at St Albans looked after you and provided you with such a positive experience. We will ensure your comments are passed onto the team. Kind Regards, Leaders
5/5
GoogleMandi provided us with advice and support on the viewing and cleared up all our doubts expertly on every aspect of the renting process. Alongside high quality service, Mandi also values the human aspect, without which it would not be possible to build up long-term personal relationships based on mutual trust.
5/5
GoogleVery very helpful and quick.
Dear Let’s Play Lofty, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery friendly staff, highly recommended
Dear Kamil , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
2/5
GoogleVery slow in response
Dear Mircea Mircea, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleGreat customer service, friendly and professional.PositiveResponsiveness, Professionalism
Dear Laurence, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleQuick clear instructions and communication, friendly staff, one of my better estate agent experiences for sure.
Hi Raf Merkado, Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
4/5
GoogleHelpful staff, respond quickly and communicate well - They have been great to work with
Hi Abby Simmons, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents St Albans. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleRecently looked into renting a property with Leaders and received wonderful service. Alexandra took the time to show me around each and every viewing and answer any questions I had, considering this was my first rental and I wanted to be 100% sure. Will definitely come back here again/ recommend!
5/5
GoogleI've had sch a great dealing with the ST. Albans Leaders branch. All very friendly and provided such a great customer service from start to finish. A LOT better than another agency I have dealt with in the past. The website, and online forms where very professional and easy to follow too.
5/5
GoogleVery professional servicePositiveResponsiveness, Quality, Professionalism, Value
Dear Liz, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTeam were excellent.
Dear Molly, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat agent, staff really friendly and all repair issues have been addressed by their maintenance team swiftly!! Would recommend!
Hi Mary, we are so happy to read such a great review about your experience with the team at Leaders St Albans! Our customers recommendations mean so much to us as a business and we're so happy to have earned yours in this instance. Thank you for taking the time to let us as well as other customers know about your positive experience, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleVery professional and speedy service, kept in communication all the time.PositiveProfessionalism
Dear, Mike Hewitt, we are very happy we could provide you with a positive customer experience. Kind regards Customer Relations Team
4/5
GoogleWe have used Leaders for a number of years for Letting initially and then Sales. We've had a good experience especially when dealing with Scott in the Sales department. He has been of good advice throughout the process, and is fair to both the seller and the buyer.
4/5
GoogleLeaders showed us a great range of apartments and were very helpful throughout. We love our new home.
Hi Andrew, thank you for taking the time to leave us a review about your recent experience with the team at Leaders St Albans. We're so pleased to read that the team were so helpful throughout your dealings with them and we're delighted to hear you love your new home. Please let us know if there is anything else we can do for you as we are more than happy to help! Kind Regards, Leaders
5/5
GoogleVery professional and friendly team, felt supported at every step of the process.
Hello Fliss Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
4/5
GoogleLeaders responded quickly to my enquiry via RightMove and we arranged to view 2 properties within 72 hrs of my request. I was met on time and shown around. Both properties were as advertised and all questions were answered to my satisfaction. Many thanks for the viewings.
5/5
GoogleA pleasant experience, made the process of buying a house nice and smooth
Hi, Christopher Lynch! Thanks for the great review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
