Trusted Agent profile · St Albans · Hertfordshire
★★★★★
817 reviews across 2 platforms
50 London Road, St Albans, Hertfordshire, AL1 1NG
Part of Leaders, see every office.
Leaders's office in St Albans, Hertfordshire, at 50 London Road, is rated 4.6 out of 5 across 817 reviews on two platforms, including 816 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleThe agent is very nice and professional. He’s patient even my questions are a bit silly.PositiveResponsiveness, Quality, Professionalism, Value
Dear, Yves Yam, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleAlex really helpful and sensible. Thank you for making process easy.
Dear Gill, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat experience so far with the team. Super friendly and helpful.
Dear Olivia, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFast and friendly service. Amanda was really helpful.
5/5
GoogleVery organised and responsive. Mandi was extremely helpful!
5/5
GoogleThe services of Alex were second to none!
5/5
GoogleTop agent with lovely staff and and very well run.
Dear Richard Sharp, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleSending us the smarmiest unsolicited letters about how they could do a much better job selling our house than our current estate agent.
Hi David, We are really sorry to hear of the negative experience that you have had with us. If you could email us on customerrealtions@lrg.co.uk we would be happy to discuss this further. Kind regards, Hannah - Customer Relations Team
5/5
GoogleLet through Leaders St Albans for almost two years and their property management team were fantastic. Any problems where handled fast and efficient. Fantastic experience
Hi Kady, we are so happy to read such a great review about Leaders St Albans, we are so pleased that you had such a wonderful experience with the team. If there's anything else we can do for you in future please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders
5/5
GoogleBeen a tenant with Leaders for over a year now & couldn't be happier with them as a lettings agency. The girls in the maintenance team are always on point, actually respond to calls & messages in a good time and are really nice to deal with. Would highly recommend this company to both Landlords & Tenants.
5/5
GoogleVery professional and responsive service. The team is really friendly and I would highly recommend them. Thanks!PositiveProfessionalism
Dear Laura Eglington! Thank you for taking the time to review your recent experience with our Leaders Estate Agents St Albans branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
4/5
GoogleHave been dealing with Leaders for about a year and a half as a tenant. They’ve been very professional and efficient, and some of the staff have been very attentive and shown great initiative and understanding in trying to help resolve some rather complicated issues we’ve had to deal with. Overall a good experience!
5/5
GoogleI have lived in many countries, always renting a flat, and I would like to say that I never had such a great flat administration like in Leaders. Thank you very much for the great professionalism and cordiality of the staff, specially to Amy, who is always providing prompt answers and solutions to every single issue.
5/5
GoogleThe agent is very nice and professional. He’s patient even my questions are a bit silly.
Dear, Yves Yam, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
4/5
GoogleWell managed and clear advice. We had to remind the branch for a few documents but otherwise a good experience.
Hi, Liam Barrett! Thanks for the great review! All the best, Customer Services Team
5/5
GoogleThere's a huge range of estate agents in St Albans, but I found Leaders stood out for being friendly and efficient throughout. Really nice people.
We appreciate your positive review about your recent experience with us!
5/5
GoogleScott and Alex have been prompt, responsive, courteous and professional in our dealings with them.PositiveResponsiveness, Professionalism
Hi Esther, Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents St Albans
5/5
GoogleI met with Mandi to view a 2 bed apartment in St. Albans. She was professional and prompt. The apartment was pretty nice, but I ended up finding something closer to me workplace. I wasn't allowed to take photos inside due to GDPR regulations. Setting up the viewing appointment was easy and straightforward.
5/5
GoogleMandi accompanied me on my viewing and was very professional and friendly. She had all of the knowledge I required, was punctual and brought all of the relevant information with her. Not only that but we had a laugh or two which was nice at the end of a hard day at work!
5/5
GoogleThe agent was very helpful and dealt with our own circumstances in a kind and professional manner
Dear Lynn Holman-fox! Thank you for taking the time to review your recent experience with our Leaders Estate Agents St Albans branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleVery helpful staff and quick to reply!
Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleReally pleasant people to deal with, and so helpful about the small things when settling into a new home in a new town.
Hi Julia, thank you for taking the time to leave us with your review, we are so pleased to read that we have been able to provide you with such a positive experience! If there is anything else we can do to assist in future then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleDavid at Leaders found a buyer for us during this difficult market, and Scott determinedly drove the sales process through to completion. Thanks!
Hi Matt, thank you for your kind words and this great review about your experience with us! We're really pleased to hear that David and Scott were able to provide you so much assistance to you throughout the sale of your property. We will ensure your thanks are passed onto them directly. Kind Regards, Leaders
5/5
GoogleProfessional and friendly.
Dear Kim Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
