Every review we hold for the St Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLovely to meet you and thank you for all the info that I asked for
David · 26 September 2023
Agent replied · 29 October 2023
Dear David Davies
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt was really Lovely,Hannah answered our questions and was patient with us. Very pleasant upon approach. We had a good experience. Thank you
Esther · 2 February 2023
Agent replied · 30 September 2023
Dear Esther
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleShowed round a property today by Louise who was very helpful, answering my many questions about the place!
Jacob · 2 July 2023
Agent replied · 30 September 2023
Dear Jacob Miller
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
Googlegreat customer service and quick response. Very helpful and really helped us to get started with our letting
Anne · 2 July 2023
Agent replied · 30 September 2023
Dear Anne Awla
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLouise Walls has always been amazing! She has looked after us and handled everything with the utmost professionalism. She is a real asset and Leaders are lucky to have her! Thanks for everything!
Beth · 14 October 2021
Agent replied · 30 September 2023
Dear Beth,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHaving been a tenant of Leaders for over 10 years I have always had great service! I mostly speak with Amy and Louise on the property management team, they have always been really helpful and quick at resolving any issues! A+ Service!
Philip · 9 February 2019
Agent replied
Hi Philip, we are so happy to read such a great review about Leaders St Albans and we are so pleased that Amy and Louise have been able to provide so much support and assistance to you throughout your Tenancy. We really hope you continue to enjoy renting with us. If there is anything else we can do for you at all, please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 5/5
GoogleVery impressed. Due to a job change I required a property to let for a year in the St.Albans area and leaders gave me a variety of properties which fitted my criteria. Highly recommend as it was on such short notice aswell!
Bryan · 9 February 2019
Agent replied
Hi Bryan, thank you for taking the time to leave us a review. We're delighted that you found our staff to be so supportive during your property search with Leaders St Albans. Our customers recommendations mean so much to us as a business so we are delighted to have received yours. Thank you again for taking the time to let us as well as other customers hear about your positive experience. Kind Regards, Leaders
★★★★★ 5/5
GoogleMe and my partner had a great experience securing our first home with Leaders STA. Scott, the agent handling our application, was quick to respond and attentive, making the process as smooth as possible. Would highly recommend to anyone.
Niamh · 14 May 2020
Agent replied
Hello Niamh,
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Leaders Estate Agents St Albans
★★★★★ 5/5
GoogleBrilliant experience with them. Lovely people, smooth process and great online portal. Nena
Taco · 26 October 2023
Agent replied · 26 November 2023
Dear Taco Tavern
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGrateful to Louise at Leaders for finding my new flat. Excellent communications and really helped in such a competitive market
Ian · 3 April 2023
Agent replied · 30 September 2023
Dear Ian
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMandi was brilliant and the best estate agent I have come across. Very friendly, helpful and didn't waste my time.a
Would definitely recommend
Carl · 9 February 2020
★★★★★ 5/5
GoogleJust started working as a contractor repairing and installing Appliances
Staff are very professional and easy to deal with can’t believe how lucky I am
Lee · 30 September 2022
Agent replied · 30 September 2023
Dear Lee
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent customer service, very knowledgeable regarding the local area. Amanda was particularly helpful during my viewing a few weeks ago, have recommended to my friends.
Ryan · 9 February 2019
★★★★★ 5/5
GoogleGreat service by Ross and Mandi at Leaders in St Albans. Second time renting a property in St Albans, first time with Leaders. Great experience from start to finish - thanks for your hard work finding us a property we love.
Harry · 9 February 2019
Agent replied
Hi Harry, thank you for taking the time to leave us a review. We are delighted to read that the team at St Albans have been able to provide you with such a wonderful experience and help you find a property that you are so happy with. We wish you all the best for your tenancy and if there is anything further we can do to assist then please do not hesitate to get in touch! Kind Regards, Leaders
★★★★★ 5/5
GoogleI spoke with a lady called Louise who was very responsive to my enquiry. Very friendly and knowledgeable and was able to answer all my questions.PositiveResponsiveness, Professionalism
Amy · 20 June 2022
Agent replied · 19 June 2024
Dear Amy,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExceptional service provided by your agency, especially by Loiuse, who is very kind and helpful :)
Xhensila · 2 July 2023
Agent replied · 30 September 2023
Dear Xhensila Canaj
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLouise recently showed me around a house. She was friendly and knowledgeable and gave a great tour!
Chloe · 2 June 2023
Agent replied · 30 September 2023
Dear Chloe Jefford
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThey are so helpfull and professional. I appreciate their viewing!
Cansu · 1 December 2023
Agent replied · 31 December 2023
Dear Cansu Denef Busun
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMandi was brilliant and the best estate agent I have come across. Very friendly, helpful and didn't waste my time.a
Would definitely recommend
FCrit · 1 October 2019
★★★★★ 5/5
GoogleMandi is an experienced, knowledgeable estate agent. She was honest and practical and we were very pleased with how she helped us.
Manuela · 9 February 2020
★★★★★ 5/5
GoogleI called looking for a valuation, David suggested a number of ways I could improve the rent potential and explained the various services they could offer me. Of the agents I called out he was by far the most knowledgeable.
Steve · 9 February 2019
Agent replied
Hi Steve, thanks for taking the time to leave a review about your recent experience with the team at St Albans, we always want to offer the highest level of assistance to our customers and are pleased that David has been able to do this by offering you his input and advice. Kind Regards, Leaders
★★★★★ 5/5
GoogleHad a great experience letting a property with Leaders from start to finish. Very quick to help me find a property that actually matched my needs, eager to listen to my needs unlike other agents I called in the area.
Alan · 9 February 2019
Agent replied
Hi Alan, thanks for taking the time to leave us with this review, we are very happy that the team at St Albans have been able to provide you with such a positive experience throughout your property search. If can help in any other way then please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 5/5
GoogleThey were very quick to get back to me & when i met up with one of the negotiators he was pleasant polite & very informative an all round positive experience.
Rhia · 30 September 2021
Agent replied
Dear Rhia Simons,
Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleVery impressed with the professionalism and efficient service we received. Scott went above and beyond for us and we are very happy with the result.
Becca · 9 February 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.