Trusted Agent profile · Southampton, Hampshire

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Mann Southampton reviews

★★★★★ Excellent

250 reviews across 1 platform

337 Shirley Road, Shirley, Southampton, Hampshire, SO15 3JD

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Mann's office in Southampton, Hampshire, at 337 Shirley Road, is rated 4.8 out of 5 across 250 reviews on 1 platform, including 250 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

250

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

An amazing experience listing my property with this branch. The estate agents here are very helpful and knowledgable on the local area which made my decision to use Mann a very easy one! Would highly recommend to anyone in the local area looking to sell their property.

Nicolle · 29 September 2023

Agent replied · 29 October 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Great experience with Francesca, extremely helpful and knowledgeable, great asset to MANN.

Katelyn · 13 March 2026

5/5

Google

We were looking for family house to let. We visited many properties but all the agents were in hurry or did not care much. We saw the property from Mann Lettings we immediately felt the difference. Mann Lettings are highly professional, they really know their business. Lee showed us the property and Nicole performed all the rest process both were very helpful. We would definitely recommend Mann Letting agency from Locks Heath.

A · 7 October 2019

Agent replied

Many thanks for this glowing 5* review of your experience with our Mann team. Thank you for the recommendation. Best wishes, Lucy

5/5

Google

Thank you to Laura Chamberlain for her professional and thoughtful advice with a valuation. Would 100% recommend this estate agency.

Penny · 29 November 2020

Agent replied

Thank you for your amazing recommendation and 5* review. Best wishes, Lucy. Customer Relations.

5/5

Google

Mann were friendly and professional from the get go. From the first call through to book the valuation to the completion of our sale. They remained informative, offered advice and assisted with any query we had. Amazing service all round and would highly recommend

Emma · 29 September 2023

Agent replied · 29 October 2023

Thank you for taking the time to leave us this amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have had great service from the team at Mann & Co, Locks Heath. Laura was approachable and professional.

Les · 30 July 2020

Agent replied

Thank you for your fantastic 5* review of our dedicated team and in particular Laura. Best wishes, Emma

5/5

Google

Such an amazing and smooth experience dealing with Saxon and Alec at Mann Country Wide. They are both so helpful and friendly - nothing is too much trouble. Renting our house was all done online, nothing like I’ve experienced before. We love our new home so thank you both!

Jo · 1 April 2023

Agent replied · 30 July 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Being new to the area I found the staff in Mann & Co Locks Heath very attentive and helpful , making our move as smooth as possible though the hiccups with our vendor were out of their control No hesitation recommending them

Jenny · 29 September 2023

Agent replied · 29 October 2023

Thanks for the glowing recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

First class advice and service from Dan and the team at Mann Locks Heath in unprecedented market conditions.

Stephen · 30 July 2020

Agent replied · 30 July 2023

Thank you for your 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

First class advice and service from Dan and the team at Mann Locks Heath in unprecedented market conditions.

A · 8 July 2020

Agent replied

Thank you for your 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Looking to buy a property and Mann have really gone that extra mile. In my recent dealings with them, they have demonstrated an outstanding level of professionalism. Their staff are both approachable and courteous (Laura and Holly in particular thank you so much for all your help so far). So refreshing to find excellent customer service; I would have no hesitation in recommending their services to others.

David · 5 September 2019

Agent replied

Thank you for your 5* review of our team and I am pleased to see that they went the extra mile and that you would recommend them without hesitation. Kind regards, Emma

5/5

Google

I requested details of the property I currently rent out from Alfie Colmer at Mann & Co, Locks Heath. This was quite a detailed form required by my solicitors. I explained the urgency to Alfie and he had completed the form and sent relevant attachments within a couple of hours - brilliant service!

Vanessa · 30 July 2022

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Really friendly bunch, Nicole has been great and would definitely use them again. Big smiles all round

R · 13 April 2020

Agent replied

Thank you for the great 5* review. Kind regards, Lucy

5/5

Google

Brilliant experience with Mann. Worked closely with Laura and Olivia who kept me updated during the whole process of selling our house. Knowing they were only a phone call away to answer any questions I had was very reassuring. Would definitely recommend them and if we did ever decide to move again, we know who to contact.PositiveResponsiveness, Quality, Professionalism, Value

Chloe · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I am really thankful for Mann Letting Agency to get me a perfect flat where i really interested to take in Park Gate. Perfect Location and easy access. They Made my life easy with setting up utility in that flat too. Timely Response from Lee and their team helped me a lot with any queries where i came across. Happy that would recommend to anyone.

Michael · 29 July 2019

Agent replied

Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

5/5

Google

These guys have been so lovely helping me get a place that I really wanted. They were really patient and kind, and made what is usually a stressful process far smoother. A special shout out to the lovely Saxon! Highly recommended.

Chay · 2 May 2023

Agent replied · 29 October 2023

Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care

5/5

Google

These guys have been so lovely helping me get a place that I really wanted. They were really patient and kind, and made what is usually a stressful process far smoother. A special shout out to the lovely Saxon! Highly recommended.

Chaley-Anne · 1 May 2023

Agent replied · 30 July 2023

Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care

1/5

Google

Terrible experience trying to sell our house with Mann locks heath. Didn't manage to get a single viewing in over a month. Had three viewings booked in, all were cancelled. Great at communicating until they get the listing, then useless. They do not follow up clients and confirm bookings until prompted. Avoid.NegativeResponsiveness, Quality, Professionalism

Tim · 26 August 2021

Agent replied

Hi Tim, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations

5/5

Google

Really smooth experience purchasing my first home with this company, such a professional friendly team that helped me every step of the way - thank you so much and I highly recommend.

Caroline · 29 September 2023

Agent replied · 29 October 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Fantastic service from the sales team and in particular to Laura. Very professional and friendly. Always went above and beyond and kept me informed throughout the whole process. I felt like I was getting a personal service and would most certainly use them again! I also never write reviews but they absolutely deserved this. Thank you!

Kim · 30 July 2020

Agent replied · 30 July 2023

Many thanks for taking the time to leave us this amazing 5* review of your experience with our dedicated Mann team. Kindest regards, Lucy

5/5

Google

From the moment my phone call was answered the service was professional, but personable, courteous and friendly. The appointment was on time, and this started the swift and efficient paperwork, booking and moving into my new rental property. Nicole, please accept a massive thank you, a real jewel in the world of Estate Agents and Lettings.

Pete · 30 July 2020

Agent replied · 30 July 2023

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

A brilliant with an experienced team on both sales and lettings. I let my property for quiet some time and have now decided to sell my property lee and Olivia have been friendly and approachable and I will recommend them to friends and family

Lee · 30 July 2022

Agent replied · 30 July 2023

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from Olivia, Steve & Jamie from day 1 of contact. Options we did not know existed offered and gladly taken. Updates received on a regular basis, and boy this team really work long hours! Looking forward to moving into our new home very soon, thank you guys!!!PositiveResponsiveness, Professionalism

Sharon · 26 August 2021

Agent replied

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

From the moment my phone call was answered the service was professional, but personable, courteous and friendly. The appointment was on time, and this started the swift and efficient paperwork, booking and moving into my new rental property. Nicole, please accept a massive thank you, a real jewel in the world of Estate Agents and Lettings.

A · 9 February 2020

Agent replied

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mann Southampton

How many reviews does Mann Southampton have?

Mann's Southampton office has 250 reviews across 1 platform: 250 on Google.

What is Mann Southampton's rating?

Mann Southampton is rated 4.8 out of 5 across all 250 reviews, and 4.8 out of 5 on Google from 250 reviews.

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Southampton won Gold.

Where is Mann's Southampton office?

Mann Southampton, 337 Shirley Road, Shirley, Southampton, Hampshire, SO15 3JD.

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