Trusted Agent profile · Southampton · Hampshire

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Mann Southampton reviews

4.8Gold winner · 2026View award details

★★★★★ Excellent

250 reviews across 1 platform

337 Shirley Road, Shirley, Southampton, Hampshire, SO15 3JD

Part of Mann, see every office.

Mann's office in Southampton, Hampshire, at 337 Shirley Road, is rated 4.8 out of 5 across 250 reviews on 1 platform, including 250 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

250

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

Extremely responsive and professional throughout.

Glenn · 21 April 2024

Agent replied · 20 June 2024

Glenn Jarman thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Very friendly and helpful agents. Communication and service was efficient and professional. Saxon assisted me throughout the letting process. She responded promptly to all of my queries and requests and every step of the process was explained to me in detail. She was always polite, honest and enthusiastic and it was a pleasure to deal with her.

Kelly · 2 November 2022

5/5

Google

We have recently moved in to a new property with the help of Lee he was so helpful with everything and anything we needed. Very friendly and so professional about things. Would highly recommend this company to anyone.

Hollie · 30 July 2020

Agent replied · 30 July 2023

Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott

5/5

Google

Highly recommend the services of Olivia and Jamie at Mann Estate Agents. They kept me well informed at each stage of the sale process and were professional yet approachable each time. Very proactive too.

Alison · 14 June 2021

Agent replied

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We have recently moved in to a new property with the help of Lee he was so helpful with everything and anything we needed. Very friendly and so professional about things. Would highly recommend this company to anyone.

A · 10 March 2020

Agent replied

Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott

5/5

Google

Just completed moving house through Mann. Really pleased with the service we received and the support we had with some challenging circumstances. Would definitely recommend.

Jon · 30 July 2022

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I have always received a first class service from Nichole in the Locks Heath Centre office. She is always friendly and helpful if I ever have a question. A great office and a good company to deal with.

Barry · 29 July 2019

Agent replied

Thank you Barry for your glowing 5* review of our local Mann team. It is always great to read such positive reviews from our clients. Kind regards, Scott

5/5

Google

Lee and Nicole have been a pleasure to deal with. Very professional, knowledgeable and helpful throughout the whole process so far and they have made renting our new home and exciting experience! Thank you both.

Kelly · 30 July 2020

Agent replied · 30 July 2023

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Lee and Nicole have been a pleasure to deal with. Very professional, knowledgeable and helpful throughout the whole process so far and they have made renting our new home and exciting experience! Thank you both.

A · 11 December 2019

Agent replied

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Friendly..professional service not pushy .listened to what I wanted and acted upon it...

Robert · 31 May 2023

Agent replied · 30 July 2023

Thank you so much for taking the time to review our local team 5*! - Kind Regards, Scott @ Customer Care.

5/5

Google

I would say thank you for Nicole - such an amazing lady . Everything what looks like impossible she makes possible.Highly recommend .Hope that our further cooperation will be good as well. Thank you.

Agata · 24 January 2020

Agent replied

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for your recommendation. Best wishes, Lucy.

5/5

Google

I would say thank you for Nicole - such an amazing lady . Everything what looks like impossible she makes possible.Highly recommend .Hope that our further cooperation will be good as well. Thank you.

Agata · 8 November 2019

Agent replied

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for your recommendation. Best wishes, Lucy.

5/5

Google

All staff I had contact with were very helpful and kept me informed and up to date. Thank you

Sheelagh · 30 July 2022

Agent replied · 30 July 2023

Thank you for your kind words and fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Always great customer service from Alec and Alfie on the Lettings team! 100% would recommend them as your agent!!

Liberty · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Great working with the team here. They always communicate quickly and clearly, are very professional, go the extra mile to help and do what they say they will. Thank you.

Georgie · 30 July 2020

Agent replied · 30 July 2023

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

5/5

Google

Excellent customer service, we just recently started renting via them. Mr. Lee Rawson and Ms. Nicole have been extremely helpful, polite and accommodating. Highly recommended and no negatives at all.

Umer · 7 November 2019

Agent replied

Thank you for taking the time to leave us this great 5* review and recommendation. Best wishes, Lucy

5/5

Google

Lee could not have done more for us, moved in within a week of finding the right place. He was more than happy to help with any questions we had.

Nick · 5 September 2019

Agent replied

Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.

5/5

Google

Really kind and helpful when I had questions about my contacts or problems with my landlord.

Ria · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

very happy with the services we got from mann (holly and laura ) this is the third time we have used them and would recommend them every time.

Stephen · 10 March 2020

Agent replied

Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.

5/5

Google

A friendly and reliable team at Mann. Great communi ation from start to finish with the sale of our property. Would highly recommend their services!

Oliver · 11 September 2020

Agent replied

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Great customer service! Incredibly helpful and approachable staff who went above and beyond in their efforts to help myself and my family. Would definitely use again!

Louise · 5 September 2019

Agent replied

Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott

5/5

Google

Just moved into our new rented accommodation. Fantastic service provided by Nicole. She was brilliant from the get go. Overall great service

Ashley · 30 July 2020

Agent replied · 30 July 2023

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).

5/5

Google

I was just looking for a valuation and had absolutly brilliant help from Laura. Very professional. Would recommend to anyone!PositiveResponsiveness, Professionalism

Sue · 26 August 2020

Agent replied

Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

Just moved into our new rented accommodation. Fantastic service provided by Nicole. She was brilliant from the get go. Overall great service

A · 10 March 2020

Agent replied

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mann Southampton

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Southampton won Gold.

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