Trusted Agent profile · Southampton, Hampshire

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Mann Southampton reviews

★★★★★ Excellent

250 reviews across 1 platform

337 Shirley Road, Shirley, Southampton, Hampshire, SO15 3JD

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Mann's office in Southampton, Hampshire, at 337 Shirley Road, is rated 4.8 out of 5 across 250 reviews on 1 platform, including 250 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

250

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

What a great company to deal with, spoke to a lovely lady called Lauren, couldn't do enough for me, making the whole process pain free, will definately use them again

Joanne · 29 September 2023

Agent replied · 29 October 2023

Thank you for your excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Recently had a house viewing for it to be priced up. The person that came out to visit was great and the costumer service was lovely, highly recommend using these

Caitlinelizabeth · 29 September 2023

Agent replied · 29 October 2023

Thanks for the wonderful recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service from the sales team and in particular to Laura. Very professional and friendly. Always went above and beyond and kept me informed throughout the whole process. I felt like I was getting a personal service and would most certainly use them again! I also never write reviews but they absolutely deserved this. Thank you!

A · 11 December 2019

Agent replied

Many thanks for taking the time to leave us this amazing 5* review of your experience with our dedicated Mann team. Kindest regards, Lucy

5/5

Google

Olivia helped me find my new home, and provided me with all the help I needed. Very professional and an asset to the estate agents.

Amy · 30 May 2025

5/5

Google

Fantastic experience from the moment Jamie valued our property and on through the viewing process managed by Olivia. Secured lots of viewings which led to a quick sale at a price we were very happy with. Can't ask for more from an estate agent - they are worth every penny.PositiveQuality

Mason · 21 June 2021

Agent replied · 20 June 2024

Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

They were the best estate agents in our chain. Thankfully we were buying through them and They kept us up to date constantly & chased other estate agents and solicitors Can’t praise them enough and would recommend them in a heartbeat Laura the manager was excellentPositiveResponsiveness, Quality, Professionalism

Sally · 21 June 2021

Agent replied · 20 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Such an easy process, Holly helped me recently with renting and did a great job. I couldn’t recommend them highly enough.

Julianokilbride · 21 February 2024

Agent replied · 20 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have had very good customer service from the team at Mann and Co Locks Heath. They called me back and were accommodating when arranging a valuation of my house. They arrived on time and delivered the confirmation letter later the same day. I would highly recommend the team at Locks heath. Regards Chris

Chris · 29 July 2019

Agent replied

Thank you for your great 5* review and feedback! It is great to see that you would recommend our hardworking team to others. Kind regards, Scott

5/5

Google

I have just completed two viewing with Lee and he was very professional and knowledgeable about the properties. He's a young guy, he will go far. As a property developer and landlord I am regularly in contact with estate agents, both Mann and Lee are excellent.PositiveProfessionalism

Peter · 21 June 2021

Agent replied · 20 June 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Cannot fault the help and assistance of the employees. So helpful, supportive and delivered against expectations even when things were out of their control!

Chloe · 29 September 2023

Agent replied · 29 October 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Rented a property through them for nearly 2 years. All the team were very helpful whenever I had any problems/queries. Also a fantastic mortgage advice service in their office provided by Oliver Smith who did all the leg work and got us a great rate on our mortgage.

Jacob · 30 July 2020

Agent replied · 30 July 2023

Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott

5/5

Google

A fantastic service from both the lettings team and sales team. Laura in particular - working form home, close to going on maternity leave, and still working what seemed like 7 days a week to keep our sale moving on time. Thank you.

David · 30 July 2021

Agent replied

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Most helpful, friendly and efficient. Thank you!

Kes · 18 August 2024

Agent replied · 25 August 2024

Thank you Kes for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Rented a property through them for nearly 2 years. All the team were very helpful whenever I had any problems/queries. Also a fantastic mortgage advice service in their office provided by Oliver Smith who did all the leg work and got us a great rate on our mortgage.

A · 11 December 2019

Agent replied

Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott

5/5

Google

Big shoutout for Alex Cogan, simple friendly follow up with me resulted in offering some really great advice and have increased monthly rent for our property by £115. Friendly, well spoken and honest help. Hard to come by nowadays knowing considering he didn't benefit at all from offering the advice. Great employee, which means Mann must be doing something right if they hire the right people!

Rob · 3 September 2022

5/5

Google

Popped in today 19/09 for a brochure of a property for sale, lovely lady Georgia helped me. Thankyou 😊 …

Molly · 29 September 2023

Agent replied · 29 October 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service and communication. From the very beginning, Lee has answered any questions I had in an expedient manner and went out of his way to resolve any problems. I would have no problems using them again or recommending to a friend.

Jack · 30 July 2020

Agent replied · 30 July 2023

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.

5/5

Google

Saxon and Alec were a great help. Thank you so much for everything

Tanya · 3 October 2022

5/5

Google

Nothing was too much trouble, if I had any problems or did not understand some of the conveyancing process Amelia and both Laura's were able to explain to me what was required. Thanks to you all.PositiveResponsiveness, Professionalism

David · 21 June 2021

Agent replied · 20 June 2024

Thank you for the amazing 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Great experience working with all the team at Mann and Co Locks Heath. Helped through many questions and sold our property extremely quickly for the price we were looking for.PositiveProfessionalism

Big · 21 June 2022

Agent replied · 20 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really lovely experience renting with Mann, we have had excellent communication with Saxon and Alec, who were really helpful throughout the whole process, making it as smooth as possible!

Hetty · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service and communication. From the very beginning, Lee has answered any questions I had in an expedient manner and went out of his way to resolve any problems. I would have no problems using them again or recommending to a friend.

A · 11 November 2019

Agent replied

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.

4/5

Google

I used mann and co for selling my mums flat. If I ever contacted them they would get back to me quickly answering any queries I had.PositiveResponsiveness, Professionalism

Deborah · 26 August 2022

Agent replied · 30 July 2023

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

Just purchased a property with Mann through both Laura. Our experience has been great. Thank you to both Laura for your support, professionalism and always responding to my queries in a timely manner.PositiveResponsiveness, Quality, Professionalism

Ope · 21 June 2021

Agent replied · 20 June 2024

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mann Southampton

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Southampton won Gold.

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