Mann Southampton reviews

★★★★★ 5/5

Google

I have just a had a property let by Manns Locks Heath and I will be instructing them to Let two more units I have becoming vacant next month. Alec and his team have done a great job for me finding a tenant within a week of me instructing them. The tenant moved in yesterday. I found the team to be very thorough and professional and the service exceded my expectations. I would definitely recommend the letting team and like I said I am using them again soon in the future. A big thank you to Alec and Saxon and I look forward to working with you again very soon.

Raj · 3 September 2022

★★★★★ 5/5

Google

I have recently sold my property through Mann and I really couldn’t recommend them enough, we decided to change estate agents early in the process based on reviews and we came across Mann and I am so glad that we did. The team were efficient and effective with getting all of the details correctly published, and they would send over weekly updates on how things are going. Throughout the whole process the team have kept me updated and when we finally sold they were very on top of chasing, getting all the parties aligned and making sure that everyone had the right communication. Overall the communication and service provided by the team in Mann has been fantastic, thank you all so so much for your hardwork xx

Georgiana · 24 December 2023

★★★★★ 5/5

Google

Throughout the selling process Laura was always ready to help and give advice. Nothing was too much trouble for her. When she wasn't available her colleagues in the Locks Heath office were just as helpful. I would recommend them to anyone with property to sell.

Ian · 2 December 2022

★★★★★ 5/5

Google

Laura and the team - WOW. They really looked after me throughout and always called me to fill me in with bits. Even when my solicitors were taking their time they still called to let me know where I was in the process. Very Friendly, Knowledgeable and personable. Good Work - Will easily recommend your squad to anyone! Guy.

Guy · 30 July 2020

★★★★★ 5/5

Google

Excellent brokerage service provided by David worth every penny, clear easy to understand perfect for first time buyers.

Arek · 13 February 2026

★★★★★ 5/5

Google

Nicole provided excellent and professional service from the outset. My house was let within just a matter of days and she was able to guide me, a first-time 'landlord', through the formalities of the letting process smoothly and effectively. I cannot recommend Nicole and the Mann Letting Team's support highly enough. Would definitely use their services again.

Steve · 30 July 2020

★★★★★ 1/5

Google

It's abundantly clear that they blatantly lied and exhibited complete disregard for me from the very beginning. When I called to arrange a viewing and they promised to send an email, they failed to follow through, which raises suspicions that this negligence could be linked to my ethnic name. Perhaps due to my name, they thought I was uneducated and didn't know any better (I have two degrees in structural engineering). Moreover, the lady on the phone seemed remarkably eager to cut the conversation short, almost as if she couldn't wait to evade her responsibilities. To exacerbate matters, she also tried to assess how much more I might be willing to pay, showing such poor behaviour and a concerning lack of fairness in the process. As a structural engineer who has previously worked alongside a property business, I am well-acquainted with industry standards and expectations. This level of unprofessionalism is deeply disappointing and falls far short of the professionalism I would expect from any reputable organisation. Considering these circumstances, it may be worth considering calling them out on social media to shed light on this unprofessional behaviour and hopefully prompt some accountability. Finally, if there was an option to select 0 ratings I would opt for it, abysmal service.

John · 29 September 2023

★★★★★ 1/5

Google

"My interaction with this real estate firm was less than positive. The Lady who was assigned to me throughout the procedure appeared indifferent and uninterested. I frequently felt as though I was kept in the dark about crucial updates due to inadequate communication. The property listings offered additionally did not suit my choices, which made the search difficult. It was clear that the lady was more concerned with finding out how much I was ready to spend than with locating a home that actually suited my needs. This tactic left me feeling pushed around and uneasy, which made me even more disappointed. I had a bad overall experience with this business, and I would be hesitant to hire them again.

Ashadul · 29 September 2023

★★★★★ 1/5

Google

I had an unsatisfactory experience with this real estate firm. The agent assigned to me appeared disinterested and unresponsive throughout the entire process. Communication was subpar, and I often felt uninformed about important updates. Additionally, the property listings provided didn't match my preferences, leading to a frustrating search. It was clear that the agent was primarily focused on my budget rather than finding a property that truly suited my needs, which felt pushy and uncomfortable. Overall, my experience with this company was disappointing, and I would think twice about using their services again.

Suliman · 29 September 2023

★★★★★ 1/5

Google

"I had a less than satisfactory experience with this real estate company. The Lady assigned to me seemed disinterested and unresponsive throughout the entire process. Communication was poor, and I often felt like I was left in the dark about important updates. Additionally, the property listings provided did not align with my preferences, making the search frustrating. It was evident that the lady was primarily interested in seeing how much I was willing to pay, rather than finding a property that truly met my needs. This approach felt pushy and uncomfortable, further adding to my disappointment. Overall, my experience with this company was disappointing, and I would hesitate to use their services again." Edit (my reply): Sorry I don't wanna deal with the racist lady and this racist company who lets her keep her job. To top it off I get an automated/templated response. Regards S.

Sufiyan · 29 September 2023

★★★★★ 1/5

Google

My experience with this real estate company left much to be desired. The agent assigned to me seemed uninterested and unresponsive throughout the process. Communication was lacking, leaving me in the dark about important updates. Moreover, the property listings provided didn't align with my preferences, making the search frustrating. It felt like the agent was more interested in my budget than finding a property that truly suited my needs, which was pushy and uncomfortable. In summary, my experience with this company was disappointing, and I would be cautious about using their services again.

M · 29 September 2023

★★★★★ 5/5

Google

Considering they were our sellers estate agents they were more than helpful especially Olivia who kept us updated throughout and chased the process as much as she could, and we can’t thank her enough for that. Great service and would fully recommend 👍🏻PositiveResponsiveness, Quality, Professionalism, Value

Nick · 21 June 2022

★★★★★ 5/5

Google

Our first time selling a property and would recommend Mann. Special thanks to Olivia who was always on the other end of the phone, kept us informed throughout the many problems with our chain (Mann not at fault!) and worked so hard to make sure everything went through.PositiveResponsiveness, Professionalism

Olivia · 14 January 2022

★★★★★ 5/5

Google

Nicole provided excellent and professional service from the outset. My house was let within just a matter of days and she was able to guide me, a first-time 'landlord', through the formalities of the letting process smoothly and effectively. I cannot recommend Nicole and the Mann Letting Team's support highly enough. Would definitely use their services again.

A · 10 March 2020

★★★★★ 5/5

Google

My partner and I recently brought through Manns , as a FTB buyer we had loads of question and Olivia Bowden was amazing at answering them!! She put our mind at rest and kept us updated through the whole process! Lovely girl and will be recommending my friends to Olivia.

Megan · 22 July 2021

★★★★★ 5/5

Google

Our first time selling a property and would recommend Mann. Special thanks to Olivia who was always on the other end of the phone, kept us informed throughout the many problems with our chain (Mann not at fault!) and worked so hard to make sure everything went through.

Olivia · 8 July 2021

★★★★★ 5/5

Google

I have dealt with 4 estate agents in the last 18 months and Mann blew the others out of the water in regards to professionalism, pro-activeness and customer service. There is nothing I can say negative about this company. The people who worked with me were Laura and Holly, both of which were exceptional.

Thomas · 21 October 2019

★★★★★ 5/5

Google

Had an easy, stress-free experience with Olivia. Always helpful, contactable and all the team were very friendly and approachable on the move in day. Would definitely recommend and use again. Thank you!

Jamie · 7 August 2025

★★★★★ 5/5

Google

Exceptional service received from this Lettings agency. Lee is the model of professionalism, efficiency and courtesy. I cannot rate this service highly enough. Contacted the agency on the Monday and we signed the agreement 2 days later on the Wednesday. Cannot praise Mann highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Andy · 21 June 2020

★★★★★ 5/5

Google

We used Mann Estate Agents for the sale of our property. I can honestly say dealing with Laura and Olivia was a pleasure. I would recommend them to anyone thinking of using a local estate agent.

Sam · 30 July 2022

★★★★★ 5/5

Google

Olivia was amazing! Had a few issue’s hidden surprises with buying the house but Olivia made sure the purchase was completed in the time it needed to be! Very professional and always picked up the phone! Thank you Olivia !!PositiveResponsiveness, Quality, Professionalism, Value

Andy · 21 June 2021

★★★★★ 5/5

Google

I recently sold my property with Mann Estate agents Locksheath branch and can't recommend them enough! I went into this process having never sold a property before, and was supported and kept informed every step of the way. My sale was handled by Laura and Olivia who were extremely helpful and on hand any time I had any questions about my sale. I also used the solicitors associated with Mann which helped to make the process smoother. Overall a very cost effective, efficient, and friendly service. Special thanks again to Laura and Olivia for all their guidance, support, and professional and friendly manner.

Dani · 2 December 2022

★★★★★ 5/5

Google

What can I say, the service was excellent, Laura came round we completed the paperwork and signed the deal. That was on the Wednesday, Friday afternoon I got an offer that exceeded my asking price - sold. What can I say, fantastic, thanks Laura and Laura.

Andy · 30 July 2020

★★★★★ 5/5

Google

What can I say, the service was excellent, Laura came round we completed the paperwork and signed the deal. That was on the Wednesday, Friday afternoon I got an offer that exceeded my asking price - sold. What can I say, fantastic, thanks Laura and Laura.

A · 10 March 2020