Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Dan, Charlotte and Nicole at Mann Locks Heath Lettings for helping, advising and guiding us through every step of the house letting process! As we do not live in the area, we have had to rely on you for everything, and you have always been there for us. Dan arranged his diary to meet us on our infrequent visits to the house, and he along with Charlotte and Nicole kept us updated throughout via email and phone calls, checking that our wishes and decisions were adhered to. They have been very professional, always returning my calls, knowledgeable and genuinely friendly people who care about providing an excellent service, and I would most definitely recommend them!
Sue · 31 July 2018
Agent replied
Hi Sue, thank you for leaving us a 5* review it is great to see that you have received such fantastic service! I will be sure to pass this onto the branch. Many thanks, Bethany
★★★★★ 5/5
GoogleExcellent service from Francesca and the team , quick, professional and stress free.
Would definitely recommend.
Lisa · 13 March 2026
★★★★★ 5/5
GoogleDan and Nicole went above and beyond for me, a very mature lady ,living in New Zealand and returning to Fareham to live in the middle of covid.. When the first rental fell through at very short notice, Dan was very calming and 'pulled the rabbit out of the hat' to find me another suitable flat, and , together with Nicole, they appear to be an awesome , efficient and empathetic team.
Grace · 14 March 2021
Agent replied
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from start to finish. We purchased our new house through them and Holly and Laura were super helpful every step along the way. We had issues with the selling of our house ( nothing to do with Mann at all ) and they went out of their way to help me with these issues even though it was not their problem. Would recommend and will list with them if we ever sell. Thank you
A · 11 December 2019
Agent replied
Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleI cannot thank Laura and the team enough for assisting in my recent sale and purchase. From start to finish the process was smooth and stress-free, and I wouldn’t hesitate to use them again for any future moves. Thank you to Laura, Lauren and Georgia for all your help!
Michael · 29 September 2023
Agent replied · 29 October 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience purchasing my first home with MANN- Malachi and the rest of the team were excellent help, very professional and patient. I will definitely be recommending MANN to anyone looking to buy or sell their home!
Kitti · 13 January 2026
Agent replied · 16 January 2026
"We are so grateful for your kind words and so happy we could make your first home buying experience great! Our team strives to provide top-notch service to all our clients and we look forward to helping others with their real estate needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a great experience with Mann. Steph was lovely and extremely informative throughout the whole process.
Immie · 13 February 2026
★★★★★ 5/5
GoogleOh this was a delight! Smooth like butter the process. I cannot thank Miss Saxon Waterloovile for the easiest move i’ve done so far. She answers the phone so professionally and has a way with hospitality like no other. Highly recommend my bungalow is gorgeous! *Surname is Watersmooth or Watling not too sure. Lovely agent though!
Elizabeth · 1 January 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from all the team particularly Alec who managed to remove all the stress when I was struggling to get a Gas certificate on time, happy to recommend and will definitely be using his services again
Andy · 21 April 2024
Agent replied · 20 June 2024
Andy Dore thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleOlivia was very helpful and had great communication would recommend her
Alisha · 13 March 2026
★★★★★ 5/5
GoogleWhat can I say, we had the best experience with Mann and their wonderful young negotiator Olivia. She was so efficient, professional, helpful and above all, so caring. Highly recommend!!
Anna · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team, especially Olivia. It means so much to us to know that our clients feel taken care of. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHouse sale successfully completed, with especial thanks to Mann Countrywide from Locks Heath. Mann having the approach and big organisation backup to succeed, high-quality publicity too. Laura with Lauren, Georgia and the team providing fantastic and highly positive support throughout.
John · 22 January 2024
Agent replied · 20 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Locksheath know their business and know what the Customer expects. I recently had a very quick turnaround on a rental property. Dan and his team pulled all the stops out to ensure everything went smoothly and incredibly quickly. I cannot thank this team enough for their absolute professionalism, attention to detail and patience throughout. They are fully deserving of plaudits from senior management.
Cecilia · 30 July 2020
Agent replied · 30 July 2023
Many thanks Cecilia for the excellent 5* review of your experience with our dedicated Mann team. Best wishes, Lucy
★★★★★ 5/5
GoogleLauren was so helpful throughout the whole process. Thank you!
Justin · 13 February 2026
★★★★★ 5/5
GoogleFantastic service from Holly and the team!
They went above and beyond to help me secure a great home
Thank you Holly I will recommend you and everyone at MANN
Steve · 21 May 2024
Agent replied · 20 June 2024
Many thanks Steve Shotter for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust want to say a big thank you to Alec for all of his support over the past 3 years that i have used mann & co's letting services.
He was very professional at all times.
David · 22 January 2024
Agent replied · 20 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHuge thanks to Georgia and Laura for making the whole process of selling my property so easy. Super friendly, always on top of things, and really supportive from start to finish. Couldn’t have asked for a better team!
Ben · 26 April 2025
★★★★★ 5/5
GoogleWe are purchasing a property with Mann currently, we are super happy with the service they are providing. In particular Olivia and Lee have been really helpful, their communication is great and they have been empathetic when we experienced a bump with a previous purchase. We would most definitely use them again in the future. Thanks for all of your help!
Lorna · 24 April 2021
Agent replied
Thank you for your excellent 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Locksheath know their business and know what the Customer expects. I recently had a very quick turnaround on a rental property. Dan and his team pulled all the stops out to ensure everything went smoothly and incredibly quickly. I cannot thank this team enough for their absolute professionalism, attention to detail and patience throughout. They are fully deserving of plaudits from senior management.
A · 7 October 2019
Agent replied
Many thanks Cecilia for the excellent 5* review of your experience with our dedicated Mann team. Best wishes, Lucy
★★★★★ 5/5
GoogleHolly is one of the best estate agents I've ever dealt with. Great communication and thank you for always keeping us in the loop.
Holly · 26 July 2024
Agent replied · 25 August 2024
Thank you for taking the time to leave us this great 5* review Holly. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are buying through this company and they have been amazing from day one. If you ask for a team member to call you back, they will, they are totally on the ball and we would recommend them to anyone. We have been really impressed and Jamie and his team are so helpful and polite. 🤗PositiveResponsiveness, Quality, Professionalism, Value
Sharan · 21 June 2021
Agent replied · 20 June 2024
Thank you for your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLauren Conway is a credit to the company she has shown me around a few houses. She was extremely professional and polite and knew all the details about each of the properties. I look forward to future business with her.
Gemma · 16 July 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLauren came to value my house, she was super professional and gave me some helpful advice relating to my sale. …
Claire · 13 February 2026
Agent replied · 13 April 2026
Thank you for the kind words, we are proud to have Lauren on our team! Our goal is always to provide exceptional service and make the home buying/selling process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFirst time buying a house, and completing next week! It’s been an experience for sure! But without a doubt Laura has been an absolute trooper throughout! She is so polite, friendly, attentive, professional, whenever I have an issue she is quick to resolve it! And most of all she’s been a hero with dealing with my mood swings throughout the process! Could have asked for a better estate agent to go through! So grateful for all she has done for us! Thank you Laura!! You’ve been the best ☺️
Beth · 3 September 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
