5/5
TrustpilotI recently sold my flat through…
I recently sold my flat through Enfields and had a very positive experience. Communication was great and all the staff were very friendly and helpful
Trusted Agent profile · Southampton, Hampshire
Verified
Enfields Estate Agents reviews in Southampton
★★★★★
486 reviews across 4 platforms
347 Shirley Road, Southampton, Hampshire, SO15 3JD
Part of Enfields, see every office.
Enfields's office in Southampton, Hampshire, at 347 Shirley Road, is rated 4.6 out of 5 across 486 reviews on four platforms, including 196 Google reviews rated 4.6.
196
Reviews on Google
This office
33
Reviews on Facebook
This office
70
Reviews on View Agents
This office
187
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers26 reviews
Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive ...Read all 26 from sellers
Buyers24 reviews
The service from Enfields was excellent from start to finish. Shaun Jordan was our contact and he was instrumental in getting (being polite) ambivalent ...Read all 24 from buyers
Landlords1 review
Rebecca has been nothing short than outstanding in her service whilst having my property managed with her. I would highly recommend working with Rebecca and ...Read the review from landlords
About Enfields Southampton
Enfields are experts in our field and our knowledge of central Southampton property is unsurpassed. Our network of city centre branches includes offices set in the vibrant Oxford Street and bustling Shirley Road locations where we base our thriving sales, lettings, and property management departments. Our award-winning, professional estate agents really do have the edge when it comes to matching people to property. Enfields was founded with a vision to offer a better experience to customers with homes to buy, sell or let. We wanted to offer more than the traditional estate agency approach; we wanted to complete the property chain with a portfolio of property services performed by the industry's best and most motivated estate agents - and we wanted the enfields brand to become synonymous with success. Today, we're there. We've helped to shape the way people look at buying and selling property with a fresh, more exciting experience that our customers respect and our teams aspire to. Our teams of experienced property professionals are enjoying the rich rewards and benefits that come from a reputable brand that is renowned for its customer service and unrivalled local knowledge. Together, we've helped enfields become the estate agency of choice for the thousands of homeowners and buyers who continue to turn to us when it's time to move, let, invest, and build - and, together, we have achieved our vision.
Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleEnfields have used us for their property repairs for many years. They have always been very reactive, organised and informative. We have been dealing Morgen in the property management dept more recently who has also adopted the same professionalism. Excellent and well recommend all round.PositiveProfessionalism
5/5
GoogleFor the first time I am looking in to buying a property so my questions are more than many. Within Enfields and particularly with Declan, I have found someone always happy to help and to clarify any doubts. A proper professional service. I am really pleased.
4/5
TrustpilotGenerally speaking I have enjoyed high …
Generally speaking I have enjoyed high levels of service, including regular feedback and sound advice from a friendly and professional team.
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleProfessional and friendly service. I was always kept up to date with news and progress of sale of my property.
Agent replied
Thank you for your feedback Carol, it’s really appreciated
5/5
GoogleBrilliant service from the beginning to the end. Very professional, informative and really helpful staff. Would highly recommend!
Agent replied
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleGreat service, professional and friendly. Worked hard for us during a difficult completion process. Would highly recommend them.
Agent replied
Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team, we hope to be of service to you again in the future. Best wishes, Enfields Southampton
5/5
View AgentsProperty Sale
I live a long distance from the property that I was selling and was able to completely hand everything over. I was kept informed throughout and the company were extremely professional and obviously have a good client base as a sale was secured on the back of only a couple of viewings
5/5
GoogleJosh, Mathew and the rest of the team are very responsive and keep me informed of how the sale is going. I have at least 2 contact per week. I have used Enfields before and would recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotThank you!
Thank you, Enfields, for your prompt and professional approach to assisting us with the sale of our house. Donna
Agent replied
Donna Ash, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
4/5
GoogleVery good estate agent. Kept me informed throughout the whole sales process. Quick to respond to inquiries.
Agent replied
Hi Huw, Thanks, we're happy you found our staff to be so supportive during your experience here at Enfields Southampton. Thank you for taking the time to leave us this feedback. All the best.
5/5
TrustpilotQuick response from support team
The turn around time for the issues raised was really good. It was a quick response from support team
Agent replied
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5/5
FacebookAlways there throughout the process, even after ringing a numerous amount of times. Thanks for the help.
Agent replied
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
5/5
TrustpilotExcellent service during the buying …
Excellent service during the buying process. Good communication and help needed to achieve a tight deadline when needed.
Agent replied
Thank you very much for talking the time to post a review for us Alison, all the best from the Enfields Southampton sales team.
5/5
View AgentsExcellent service.
Nothing was to much trouble for the team at Enfields. To say they always went out of their way to provide an outstanding service is an understatement. Whole service from start to finish is excellent. Would highly recommend them as selling agents. The whole team at this office were superb.
5/5
View AgentsExcellent service from the appraisal to the sale, highly recommend
Enfields gave a great service. They listened, gave good advice, always professional and trustworthy. Definitely use them again.
Agent replied · 19 August 2016
Thank you for the review Rowena, its very much appreciated
1/5
Trustpilotpoor management
no electricity for 3 days and they don’t care
5/5
TrustpilotGreat service from Morgen
We always receive a great service from Morgen who is very caring, responsible, patient, polite and professional in resolving our maintenance issues very promptly. Excellent communication and I can't fault her or Enfields so far.
5/5
FacebookReally great service and local knowledge. Honest about your prospects and considerate about your circumstances. They keep the ball moving and provide plenty of updates
1/5
TrustpilotWorst letting agents to rent with in…
Worst letting agents to rent with in the Shirley branch
5/5
View AgentsSale of Property in Shirley
Enflields sold my property, they were excellent to work with I would highly recommend. I received regular feedback on viewings, they put in a lot of work to arrange viewings and market the property. Once sold the process was supported through the final completion of the sale.
1/5
FacebookPoor customer service. They’ve lied on the phone; just to keep us on a waiting list: when there are no”viewings” at the moment; just to message a sorry the next day about the property being magically rented; dissapointed, disgusted and disadvantaged...
5/5
TrustpilotExcellent Service
Very good from start to finish. Quick sale.Always kept informed of progress. Highly recommended.
Agent replied
Thank you for your review Mrs Khaira, we are delighted to hear your were happy with the service. All the best from the 'Enfields Southampton' sales team.
5/5
TrustpilotWould highly recommend this company was …terry and Nathan
Would highly recommend this company was very polite and professional thankyou guys
Agent replied
Emz Mummy Cook, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Enfields Estate Agents
What do sellers say about Enfields Estate Agents?
26 reviews from sellers, rated 4.9 out of 5 on average. For example, Bryony wrote: "Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive ..."
What do buyers say about Enfields Estate Agents?
24 reviews from buyers, rated 5.0 out of 5 on average. For example, Sean wrote: "The service from Enfields was excellent from start to finish. Shaun Jordan was our contact and he was instrumental in getting (being polite) ambivalent ..."
