5/5
GoogleNo issues, quick response, overall good experience. Most of our communication has been with Jessica Childs who recently helped us with a contract renewal which went smoothly.
Trusted Agent profile · Southampton, Hampshire
Verified
Enfields Estate Agents reviews in Southampton
★★★★★
480 reviews across 4 platforms
347 Shirley Road, Southampton, Hampshire, SO15 3JD
Part of Enfields, see every office.
Enfields's office in Southampton, Hampshire, at 347 Shirley Road, is rated 4.6 out of 5 across 480 reviews on four platforms, including 192 Google reviews rated 4.6.
192
Reviews on Google
This office
33
Reviews on Facebook
This office
70
Reviews on View Agents
This office
185
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers26 reviews
Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive ...Read all 26 from sellers
Buyers24 reviews
The service from Enfields was excellent from start to finish. Shaun Jordan was our contact and he was instrumental in getting (being polite) ambivalent ...Read all 24 from buyers
Landlords1 review
Rebecca has been nothing short than outstanding in her service whilst having my property managed with her. I would highly recommend working with Rebecca and ...Read the review from landlords
About Enfields Southampton
Enfields are experts in our field and our knowledge of central Southampton property is unsurpassed. Our network of city centre branches includes offices set in the vibrant Oxford Street and bustling Shirley Road locations where we base our thriving sales, lettings, and property management departments. Our award-winning, professional estate agents really do have the edge when it comes to matching people to property. Enfields was founded with a vision to offer a better experience to customers with homes to buy, sell or let. We wanted to offer more than the traditional estate agency approach; we wanted to complete the property chain with a portfolio of property services performed by the industry's best and most motivated estate agents - and we wanted the enfields brand to become synonymous with success. Today, we're there. We've helped to shape the way people look at buying and selling property with a fresh, more exciting experience that our customers respect and our teams aspire to. Our teams of experienced property professionals are enjoying the rich rewards and benefits that come from a reputable brand that is renowned for its customer service and unrivalled local knowledge. Together, we've helped enfields become the estate agency of choice for the thousands of homeowners and buyers who continue to turn to us when it's time to move, let, invest, and build - and, together, we have achieved our vision.
Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Google5/5
GoogleAlways first class customer service from the Property Management team. Jessica, Monika and Georgia are all superb. Wouldnt trust my property with any other agent.PositiveResponsiveness, Professionalism
1/5
Facebookabsolutely the worst service ever, if you want an honest piece of advice refrain from doing any business with these people.
1/5
TrustpilotThe staff is not committed
The staff is not committed, irresponsible with pathetic service. They changed my viewing dates again and again without prior notice and informing at the last moment. Would not recommend
4/5
TrustpilotHi team,
5/5
TrustpilotLouise exceptional
Louise manager at enfields has been exceptional, helped to keep us sane through this stressful process. Keeping us informed throughout and going above and beyond at all times.
5/5
TrustpilotLouise did a fabulous job
Louise did a fabulous job. Always very helpful, reliable and efficient with our purchase. We would always recommended her services. Many thanks Mr & Mrs Spooner
5/5
TrustpilotAmazing service
Amazing service as always offered by Enfields. I’ve used them many times & always had the same great service and support. Always there to help, they go above and beyond.
5/5
GoogleRating only, no written review.
1/5
GoogleOnly responsive and willing to complete works when wanting something from tenants. Unprofessional in terms of approach to situations and communication. Lack of communication across the board.
5/5
TrustpilotThe procedure was quite quick and easy
The procedure was quite quick and easy, I was dealt by Sima. She was gentle and very friendly.
5/5
GoogleFantastic agents, everyone is really friendly. I've been dealing with Jess who has been super helpful.
5/5
GoogleAmazing service from Louise. Always repsonds quickly and kept in good communication to ensure getting the new place went smoothly!
5/5
View AgentsSale of house in Seagarth lane
It was a complete pleasure to deal with Enfields from start to finish. They kept us informed and updated. I would look to use their services again.
5/5
GoogleFantastic agents, everyone is really friendly. I've been dealing with Jess who has been super helpful.
4/5
GoogleThe Property Management Team are quick to respond to issues and are always friendly and professional.PositiveQuality
5/5
GoogleFantastic agents, everyone is really friendly. I've been dealing with Jess who has been super helpful.
1/5
TrustpilotAwful company
Awful company. No care for tentants at all. Landlords seem to take priority
5/5
TrustpilotExcellent all round service from start…
Excellent all round service from start to finish, would recommend to everyone and I was kept up to date throughout the sale.
5/5
TrustpilotHelpful staff with quick responses
Rating only, no written review.
5/5
TrustpilotCan't fault my experience
No problems whatsoever. Staff were in regular contact and always responded to my queries asap. Would definitely use Enfields again.
5/5
GoogleWhy nobody will mention the work of handymen ?PositiveResponsiveness, Quality, Professionalism, Value
4/5
TrustpilotAlways a good job done
Always a good job done, very professional - well done Georgia!
5/5
View AgentsVery professional service
Brilliant service from the beginning to the end.. Very professional, informative and really helpful too. Would highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Enfields Estate Agents
How many reviews does Enfields Estate Agents have?
Enfields's Southampton office has 480 reviews across four platforms: 192 on Google, 33 on Facebook, 70 on View Agents, 185 on Trustpilot (across the whole business).
What is Enfields Estate Agents's rating?
Enfields Estate Agents is rated 4.6 out of 5 across all 480 reviews, and 4.6 out of 5 on Google from 192 reviews.
What do sellers say about Enfields Estate Agents?
26 reviews from sellers, rated 4.9 out of 5 on average. For example, Bryony wrote: "Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive ..."
What do buyers say about Enfields Estate Agents?
24 reviews from buyers, rated 5.0 out of 5 on average. For example, Sean wrote: "The service from Enfields was excellent from start to finish. Shaun Jordan was our contact and he was instrumental in getting (being polite) ambivalent ..."
Where is Enfields's Southampton office?
Enfields Estate Agents, 347 Shirley Road, Southampton, Hampshire, SO15 3JD.
