Trusted Agent profile · Southampton, Hampshire

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Enfields Estate Agents reviews in Southampton

4.6

★★★★★ Excellent

482 reviews across 4 platforms

347 Shirley Road, Southampton, Hampshire, SO15 3JD

Part of Enfields, see every office.

Enfields's office in Southampton, Hampshire, at 347 Shirley Road, is rated 4.6 out of 5 across 482 reviews on four platforms, including 192 Google reviews rated 4.6.

Google logo

4.6 / 5

192

Reviews on Google

This office

Facebook logo

4.6 / 5

33

Reviews on Facebook

This office

View Agents logo

5.0 / 5

70

Reviews on View Agents

This office

Trustpilot logo

187

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Enfields Southampton

Enfields are experts in our field and our knowledge of central Southampton property is unsurpassed. Our network of city centre branches includes offices set in the vibrant Oxford Street and bustling Shirley Road locations where we base our thriving sales, lettings, and property management departments. Our award-winning, professional estate agents really do have the edge when it comes to matching people to property. Enfields was founded with a vision to offer a better experience to customers with homes to buy, sell or let. We wanted to offer more than the traditional estate agency approach; we wanted to complete the property chain with a portfolio of property services performed by the industry's best and most motivated estate agents - and we wanted the enfields brand to become synonymous with success. Today, we're there. We've helped to shape the way people look at buying and selling property with a fresh, more exciting experience that our customers respect and our teams aspire to. Our teams of experienced property professionals are enjoying the rich rewards and benefits that come from a reputable brand that is renowned for its customer service and unrivalled local knowledge. Together, we've helped enfields become the estate agency of choice for the thousands of homeowners and buyers who continue to turn to us when it's time to move, let, invest, and build - and, together, we have achieved our vision.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Facebook

I and colleagues have used Enfields on a number of occasions in respect to purchase and lettings and have found the Southampton and Shirley teams to be both knowledgeable and very friendly.

Peter · 24 January 2019

Agent replied

Peter Welburn, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! We hope to be of service to you again in the future.

5/5

Trustpilot

Very reliable estate agents

Sam and Shaun were extremely helpful from start to finish , would definitely recommend , thankyou

Steven · 22 January 2019

5/5

Google

Great experience, friendly, professional and very thorough, cannot fault them

Victoria · 13 April 2023

Agent replied · 25 November 2023

Hi Victoria, Thank you for your wonderful feedback. We're delighted to hear about your … More

5/5

Google

Had our flat on with multiple agents and Enfields had no problem with this, as they were so confident in their service and they proved why. Enfields were the only agents to get viewings and got us a buyer. The staff always kept us updated, were professional throughout and put us onto an equally professional solicitors. Thanks for a great service.

Chris · 19 March 2020

5/5

Trustpilot

Just sit back….

I have been with Enfields for nearly 13 years and never considered going anywhere else! Jonathon and Lisa run a most professional agency and their team are as dedicated as themselves!

Rona · 22 November 2023

5/5

View Agents
Buyer

cranbury place, southamton

if is not Shaun, this purchase would be never done. very professional man. many thanks

Jozef · 8 March 2017

5/5

Google

Jordan very helpful on viewings and approachable

Lloyd · 13 April 2023

Agent replied · 25 November 2023

Hi Lloyd, Thank you for leaving a positive review. We're glad to hear that you found Jordan helpful and approachable during your viewings. It's always our goal to provide excellent service and make our clients feel comfortable throughout the process. Your feedback is greatly appreciated and we look forward to assisting you in the future.

5/5

View Agents
Buyer

Professional work

Excellence in communication, professional skills. Will come back again when plan to buy another property.

Wenqian · 19 November 2016

5/5

Google

Enfields have provided a flawless, all round-service. Every team member offered friendly, re-assuring guidance and went the extra mile to make the experience much more satisfying. I can't recommend them enough.

Tom · 20 March 2016

Agent replied

Thanks for the feedback Tom, it’s appreciated.

1/5

Google

awful company, never reply to emails, awful landlord, no support, very rude. find another agency who treats tenants better

Calvin · 21 June 2024

5/5

Trustpilot

A fantastic team!

A fantastic team, sold our flat in two days, only problem was with the property we bought from a different agent. Brilliant team would highly recommend them.Pat and Martin

Patricia · 25 June 2017

Agent replied

Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! We hope to see you soon!

4/5

Google

We bought a house through them in 2014, and they were generally very helpful, and pretty good at chasing up the owners, solicitors and the rest of the chain.

Robin · 20 March 2017

Agent replied

Thanks Robin, good to hear. All the best.

5/5

Google

Great service from Michael in supporting my property search. Thanks and I'll be back in the Spring!

Andrew · 14 November 2021

Agent replied · 27 August 2023

Thanks Andrew, look forward to it!

5/5

Google

A great team with a great leader. Very thankful I walked in today. Service is absolutely brilliant, very very refreshing. Thank you - would recommend without hesitation.

Will · 20 March 2018

Agent replied

Thanks Will, appreciate you taking the time to review us.

5/5

Facebook

Called for a property they don’t even have on their books and guided me through the process Thanks so much ,greatly appreciated Highly recommend

Carly · 28 February 2019

Agent replied

Thank you Carly!

5/5

View Agents
Buyer

Feel welcomed,dedicate to clients,extremly friendly,responsible for they work

I found the team as a whole to be very good.Kept me informed weekly and answered all queries promptly.Would have no hesitation to use then again.

Dorina · 23 March 2017

Agent replied · 24 March 2017

Thank you very much for the review Dorina.

5/5

Facebook

Enfields Southampton recently assisted in the sale of my one-bedroom flat. Despite the slow pace of the sale, they were highly persistent and eventually found a great buyer. Well done! Would happily recommend their service.

Paul · 15 March 2023

5/5

Facebook

Enfields have been very helpful throughout our tenancy, answering queries and dealing with any problems very efficiently. They have always been friendly and professional.

Sonia · 23 September 2018

Agent replied

Sonia Cottrell, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! We hope to be of service to you again in the future.

5/5

Google

Spoke to someone over the phone a couple of years back when I was looking for a wheelchair friendly ground floor flat, in Southampton. They were very understanding about my needs and situation as a disabled person. Outstanding service and would highly recommend to family and friends.PositiveResponsiveness, Professionalism

Jade · 21 June 2021

5/5

View Agents
Buyer

Friendly Professional Service

Enfields were very helpful from start to finish explaining each stage of the process as we went. Very friendly but professional service. would recommend

Rob · 26 July 2016

Agent replied · 19 August 2016

Thanks very much for your review Rob, its much appreciated, all the best.

5/5

Trustpilot

I recently sold my flat through…

I recently sold my flat through Enfields and had a very positive experience. Communication was great and all the staff were very friendly and helpful

Sophie · 13 October 2023

5/5

Google

Enfields have used us for their property repairs for many years. They have always been very reactive, organised and informative. We have been dealing Morgen in the property management dept more recently who has also adopted the same professionalism. Excellent and well recommend all round.PositiveProfessionalism

Andy · 26 August 2021

1/5

Google

Dont no, I've not been there, I only looked them up on line

Mark · 3 August 2021

Agent replied · 30 March 2024

Hi Mark, not sure you have the right business but happy to help further if we can.

5/5

Google

For the first time I am looking in to buying a property so my questions are more than many. Within Enfields and particularly with Declan, I have found someone always happy to help and to clarify any doubts. A proper professional service. I am really pleased.

Nuno · 19 May 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Enfields's Google reviewsLeave Enfields a review

Questions about Enfields Estate Agents

What do sellers say about Enfields Estate Agents?

26 reviews from sellers, rated 4.9 out of 5 on average. For example, Bryony wrote: "Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive ..."

What do buyers say about Enfields Estate Agents?

24 reviews from buyers, rated 5.0 out of 5 on average. For example, Sean wrote: "The service from Enfields was excellent from start to finish. Shaun Jordan was our contact and he was instrumental in getting (being polite) ambivalent ..."

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