Trusted Agent profile · Solihull

Smart Homes Solihull reviews

4.7

★★★★★ Excellent

665 reviews across 4 platforms

316 Stratford Road, Shirley, Solihull, B90 3DN

Smart Homes's office in Solihull, at 316 Stratford Road, is rated 4.7 out of 5 across 665 reviews on four platforms, including 632 Google reviews rated 4.8.

Google logo

4.8 / 5

632

Reviews on Google

This office

Facebook logo

5.0 / 5

17

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Google

Excellent experience with Smart Homes. Helen worked as our sales progresser and was crucial in the process going smoothly. She was professional , easy to contact and quick to respond as well as always being aware of what was going on on both sides of the legal process. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Laura · 18 June 2022

Agent replied · 17 June 2024

Dear Laura, Thank you for leaving us a 5-star review, your kind words will be passed on to Helen and the team. Kind regards, Team Smart Homes

5/5

Google

Adams knowledge of the market, kindness and good energy made a potentially chaotic process simple. I have already recommended him and would not hesitate to phone up again! Very pleased with my overall experience!

Jenna · 19 January 2024

Agent replied · 17 June 2024

Thank you Jenna I will pass your feedback on to Adam

5/5

Google

First time using smart homes and would recommend. Quick and friendly exchange of a recent property purchase. Thanks again!

Gem · 15 October 2024

Agent replied · 22 October 2024

Dear Gem Thank you for your recent review I will pass your comments on to the team . Regards Jamie

5/5

Google

Smart Homes have been excellent throughout out house buying process, through what ended up being quite a long process due to the chain, they were very helpful and communicative.

David · 18 April 2024

Agent replied · 17 June 2024

Hi David Thank you for your recent 5 star google review . I will be sure to pass your positive comments on to the team . Best wishes Jamie

5/5

Google

Dawn from Smart Homes gave us every assistance when my son was purchasing his first apartment. We always found her friendly, helpful and approachable. Response to emails was always prompt and she made what was a fairly lengthy process a lot easier.

Phil · 18 June 2023

Agent replied · 17 June 2024

Dear Phil, Thank you for leaving your 5* review and special mention to Dawn in our New Homes team. Your feedback has been passed onto the team. We hope your son enjoys his new apartment! Wishing you all the best. Team smarthomes

5/5

Google

Excellent service from this agents who sold our house. Particularly love that you get a dedicated person to look after your sale and guide you through it all. This alleviated much of the house moving stress for me.

Rochelle · 21 September 2023

Agent replied · 17 June 2024

Thank you Rochelle For your 5 star review we are so pleased you were happy with the service you received from the Smart Team . Regards Jamie

5/5

Google

Thank you so much to smarthomes. AGAIN they have made our move smooth and pain free. Couldn’t recommend them more! By far the leading agent in the area. Thank you!

Lauren · 19 March 2024

Agent replied · 17 June 2024

Dear Lauren At last !!!! I hope you and Rob I really happy in your new home. We wish you every happiness. Best wishes. Jamie and the team.

5/5

Facebook

I have used Jamie and the team at Smart Homes to buy, sell and rent out properties. Their service is excellent, great communication and advice, always friendly, they offer impeccable 5 star service every time. Highly recommend, I wouldn't use anyone else.

Caroline · 17 June 2021

5/5

Google

I’ve used smart homes a number of times, always been a smooth process - was always kept up to date with what was happening and I even got over the asking price.

Leanne · 19 January 2024

Agent replied · 17 June 2024

Dear Leanne Thank you so much for your recent review I will be sure to pass your comments on . Jamie

5/5

Google

Thank you smart homes team, you made our sale painless and stress free ! Helen we will be sending a gift basket as promised on the phone you were ruthlessly efficient! Thanks.

N55 · 19 January 2024

Agent replied · 17 June 2024

This is so kind thank you so much for your kind words Regards Jamie

5/5

Google

I purchased a house from Smart Homes and found them to be really helpful and efficient. I was updated once a week all the way through the process. Would highly recommend their services.

Vicki · 20 December 2023

Agent replied · 17 June 2024

Dear Vicki Thank you so much for taking the time to leave a 5 star google review in relation to the service you have received from the team at Smart Homes . I will be sure to pass your comments on and I wish you a very happy Christmas in your New Home . Regards Jamie

1/5

Google

Never get back from them.i have called them to get the appointment to view a property at least 5 time in last 3 month always same story ,we will contact to vendor and get back to you but never get back. If you don't want to sell the property why would you put on market for sale? Just wasted my time.

Harry · 18 June 2020

Agent replied · 17 June 2024

We are very sorry that you felt that the service you received fell short of your expectations. We investigate all negative reviews in order to ensure that our staff deliver the high quality customer service that I expect. If you could please call us on 0121 744 4144, and ask to speak to myself, so that we can investigate your complaint further. Best Regards, Jamie Smart

5/5

Google

Excellent service from Smart Home. All staff very professional & supportive throughout process of selling my property & buying another house. Debbie Guest in sales progression in particular gave regular updates & ensured the process went as smoothly as possible.

Sarah · 18 June 2023

Agent replied · 17 June 2024

Dear Sarah, Thank you for your wonderful 5* review! We are pleased to have assisted you in the sale and purchase of your properties. We have passed on your feedback to the team. Wishing you all the very best for the future. Team Smarthomes

5/5

Google

Been looking to buy a house, an I have been dealing with Nicola who has been very helpful an very professional in her dealing with us, thank you very much nicola

Mario · 19 January 2024

Agent replied · 17 June 2024

Dear Mario We are always happy to help you and your family Thank you all for your positive feedback !! Kind Regards Jamie

5/5

Google

Absolutely would recommend smart homes! From start to finish the whole process was smooth sailing! Also just like to pass my thanks onto Rory for making the whole process stress free!

Kieran · 19 January 2024

Agent replied · 17 June 2024

Thank you Kieran

5/5

Google

Smart homes have been amazing each time I've used them,especially when dealing with a very polite and professional young lady called Nicola l. Would highly recommend them. Great service great team.

Emy · 19 January 2024

Agent replied · 17 June 2024

Dear army Thank you so much I willl pass your comments onto Nicola

5/5

Google

I have found Smart Homes to be a pleasure to do business with. Always organised, informative and polite and willing to go the extra mile to ensure that things run smoothly.

Andy · 19 January 2024

Agent replied · 17 June 2024

Dear Andy Thank you so much for your recent five star google review . I will certainly pass your positive comments on to the Smart Homes team . Regards Jamie .

5/5

Google

Dawn and the New Homes Team stopped at nothing to ensure our sale and purchase went through successfully. Wouldn’t hesitate to recommend them for their genuine and passionate service. Thank you again.

Christopher · 20 December 2023

Agent replied · 17 June 2024

Dear Christopher, Thank you so much for your recent 5 star google review, I will be sure to pass your comments on to Dawn and the New Homes Team . Kind regards Jamie

5/5

Google

Warren and the commercial lettings department at Smart Homes have been wonderfully helpful and efficient from the moment I first enquired until I collected the keys. They reply to any questions you have in a timely manner and go the extra mile to ensure things go smoothly.PositiveResponsiveness, Quality, Professionalism

Mandy · 18 June 2022

Agent replied · 17 June 2024

Dear Mandy, Thank you for leaving us a great review of our commercial lettings department. Your kind words will be passed to Warren and the team. Kind regards, Team Smart Homes

5/5

Google

Used them to sell my home and super happy with the service I received. Rob, in particular was excellent. Very friendly, efficient and very quick to respond to my queries.

Michelle · 19 January 2024

Agent replied · 17 June 2024

Dear Michelle Thank you so much for your recent review , I will certainly pass your comments on to Rob and the team Regards Jamie

5/5

Google

Recently used Smart Homes to sell our house. From initial valuation to marketing, viewings and sale everything was handled extremely professionally. We have been kept up to date by the team throughout with a special mention of Helen who has been amazing! Outstanding service from Smart Homes from start to finish, we would highly recommend

Julie · 18 June 2021

Agent replied · 17 June 2024

Dear Julie, Thank you for leaving us such a nice review, your kind words have been passed on to Helen and the whole team. Kind regards, Team Smart Homes

5/5

Google

Smart have been excellent throughout the process. From our initial meeting to market the property, arranging a block viewing and managing a complex sales process. Both the sales team and the sales progression team have been absolutely superb, always on hand abs proactively providing updates. Wouldn’t hesitate to recommend to others.PositiveResponsiveness, Quality, Professionalism, Value

Victoria · 25 August 2021

Agent replied · 24 August 2024

Dear Victoria, Thank you for leaving us a 5* rating. Kind regards, Team Smart Homes

5/5

Google

Excellent service provided by smart homes Kept us in updated with Potential`purchaser also feed ack Easy to `get hold of by phone Just left viewings to smart homes so easy it was completely stress free Highly recommended

Paul · 23 July 2023

Agent replied · 17 June 2024

Hi Paul Thanks so much for your review , I really appreciate you taking the time 👍 Jamie …

5/5

Google

It’s been an absolute pleasure dealing with the sale staff from the beginning to the end. Every one have been equally amazing! I would highly recommend Smart Homes!

Yasir · 18 February 2024

Agent replied · 17 June 2024

Dear Yasir Thank you so much for your recent review , I will certainly pass your comments on to the Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Smart Homes's Google reviews

Questions about Smart Homes Solihull

How many reviews does Smart Homes Solihull have?

Smart Homes's Solihull office has 665 reviews across four platforms: 632 on Google, 17 on Facebook (across the whole business), 2 on Yell, 14 on Trustpilot (across the whole business).

What is Smart Homes Solihull's rating?

Smart Homes Solihull is rated 4.7 out of 5 across all 665 reviews, and 4.8 out of 5 on Google from 632 reviews.

Where is Smart Homes's Solihull office?

Smart Homes Solihull, 316 Stratford Road, Shirley, Solihull, B90 3DN.

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