Trusted Agent profile · Solihull
★★★★★
665 reviews across 4 platforms
316 Stratford Road, Shirley, Solihull, B90 3DN
Smart Homes's office in Solihull, at 316 Stratford Road, is rated 4.7 out of 5 across 665 reviews on four platforms, including 632 Google reviews rated 4.8.
632
Reviews on Google
This office
17
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
14
Reviews on Trustpilot
Business-wide
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
GoogleDebbie helped me buy my first property, she was amazing. Kept me informed throughout explained everything which is important when your a first time buyer. I would definitely recommend using smart home if you are buying or selling.
Dear Faith, Thank you for your 5* review! We have passed on your feedback to Debbie and wish you all the very best in your new home! Many thanks, Team Smarthomes
5/5
GoogleExcellent service from Smart homes; Helen Cole as always efficient with updating about the status of purchasing the property. Very approachable, supportive and helpful. She has been fantastic throughout the whole process. Thank you so much! Extremely recommended.
Hi Aisha Thank you for your five star review and I’m particular in relation to our lovely Helen . Kind regards Jamie
5/5
GoogleSolid local market knowledge, honest opinion, and clear and timely communication and feedback. All these were very helpful for us to go through the very stressful property sale journey. I will highly recommend this agent to my friends when they are going to sell property in this area.
Dear Liguo, Thank you for leaving us such a nice review, your kind words have been passed on to our team. Kind regards, Team Smart Homes
5/5
GoogleSmart Homes staff were extremely professional and friendly, offering a splendid service regarding all aspects of the sale of my property. Any queries were responded to and resolved immediately. I was informed of all developments as they occurred, concluding with a successful sale. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Dear Gaynor, what a lovely review! Thank you. Very best wishes to you and your family. Kind regards, Team Smart Homes
5/5
GoogleSmart homes was great from start to finish, josh couldn't do enough for us and would always come back to us if we had questions. Thanks again 👍 …
Hi Ryan Thank you for your feedback !! I will certainly pass your comments on to Josh and the team
5/5
GoogleTop agent. Emma, true to form. Always has all the facts advises accordingly. We achieved over three guide from a quality buyer. Helen at sales pro was also quality. Regular updates and clear instructions. A delight after a bad experience with a local competitor. Thanks Smart Homes
Dear Matthew, Thank you for leaving us a great review, your kind words will be passed on to Emma, Helen and the team. Kind regards, Team Smart Homes
5/5
GoogleTrish in the sales team for new homes was particularly helpful and very efficient, keeping me updated with progress on the sale - excellent customer service, thank you.
Dear Kate Thank you so much for your review Regards Jamie
5/5
GoogleMade the process so much easier. Rob in particular was very helpful when I unceremoniously asked lots of questions about the house buying process. I highly recommend!
Dear Emma Thank you for your recent review in particular in relation to your dealings with Rob . I will certainly pass on your feedback . Regards Jamie
5/5
GoogleSmart Homes sold my house in a day and later in the process Helen at Smart Homes was bloody brilliant. She went above and beyond to push through the Exchange and completion of my sale. I think without her we would still be waiting to exchange a good month later. Worth the money for the reduced stress and hassle.
Thanks for the review Niel, we are very pleased that you were happy with our service! Best Regards, Jamie Smart
5/5
GoogleCan’t fault Smart Homes. From putting our house on the market with Louise and also purchasing our new home from Smarts that Louise also found for us, nothing was too much trouble. Efficient, professional but also friendly and approachable. The whole team took the stress out the whole experience from beginning to end. Would definitely recommend:-)
Thanks Sharon, we really appreciate your kind words and thanks for taking the time to leave the review. Kind Regards, Team Smart Homes
5/5
GoogleWe had a great experience when dealing with Josh at Smarthomes. I can highly recommend them for selling your property or finding you one to buy
Dear Paul Thank you for your recent review I will pass your lovely comments on to the team Best wishes Jamie
1/5
TrustpilotAvoid using this estate agency
Avoid using this agency, they are dishonest and telling lies. I asked them for viewing of different 4 properties, they tell not available, or not accepting kids, or any other excuse for each one. I spent 2 weeks searching their web site, filling forms they asked for, making many phone calls to discuss options and arrange viewing. They just can not tell we do not like to provide you service for some reason. They may have to explain here.
5/5
GoogleThank you Smart Homes for a wonderful service - well worth every penny. Nothing has been too much trouble and you’ve dealt with viewings, offers and the sale process with professionalism and friendliness.
Dear Viv, Thank you for leaving us a 5* review and thank you for using smarthomes to sell your property. Your feedback has been passed onto the team. Wishing you all the best for the future. Team smarthomes
5/5
GoogleSmart Homes were brilliant. They kept us updated regularly, our main correspondent was Sue, who was really friendly and helpful. From start to finish we could not fault the team's professionalism and service
Dear Denise, Thank you for your 5* review! We have passed on your feedback to Sue who is pleased she was able to assist you. Wishing you all the very best for the future. Team Smarthomes
5/5
GoogleWe had a great service from Debbie who kept us very well informed at all stages and always felt well in control, thanks a lot for your help!
Thanks for the review Ruaidhri! Best Regards, Jamie Smart
5/5
GoogleWe have used Smart Homes to sell 2 properties. The service was first class from start to finish. We would definitely recommend Smart Homes.
Dear Elaine Thank you for your lovely comments . Best wishes Jamie
5/5
GoogleSmart homes was very efficient in helping me sell my house. Smart homes is a friendly bunch of people. Love doing business with them.
Thank you MG
5/5
GoogleJust purchased a property using Smarthomes. Debbie and the whole team were fantastic throughout. Very helpful and clear, open communication. Best estate agents I have ever dealt with. Thanks!
Dear Peter, Thank you for taking the time to leave a 5 star review for the service you have received from Debbie and the team at Smart Homes. I will certainly pass your comments on and thank you again ! Regards Jamie
5/5
GoogleSmart homes have been outstanding. Having bought through them over 3 years ago we didn’t even consider any other agencies when we decided to sell earlier this year. Service has been outstanding from the valuation point through viewings, offer, and though sale management. Cannot recommend Smart homes enough- outstanding!
Dear Agne, Thank you for leaving us such a nice review, your kind words are much appreciated. Kind regards, Team Smart Homes
5/5
GoogleExcellent Service We would not hesitate to recommend this Estate Agent A very professional and committed team approach to selling your property
Hi Brian Thank you very much for taking the time to leave your 5 star google review . Regards Jamie
5/5
GoogleExcellent service from Trisha and the New Homes team. Would definitely recommend Smart Homes. Very professional and friendly service given. 👍🏼 …
Dear Bella Thank you for your feedback in relation to Smart Homes New Homes and our lovely Trish I will pass your comments on to the team Regards Jamie
5/5
GoogleI bought a house from smartholmes,one of the seller teams called Gemma,she’s so kind and very helpful. Every-time I contact her it’s always a quick response and very good service.Thank you for everything and helping me get the key for the house.PositiveQuality
Dear Feren, Many thanks for taking the time to write this review, it is much appreciated. Your positive feedback will be passed onto Gemma. Kind regards, Team Smart Homes
5/5
GoogleWe have always been pleased with the professional service we have received from Smart Homes.Debbie Guest took over the sale of our property and nothing was too much trouble and I would certainly ask for her next time . Thanks DebbiePositiveResponsiveness, Professionalism
Dear Karen, We are extremely happy that the sale of your house ran smoothly, we will pass your kind words on to Debbie and the team. Kind regards, Team Smart Homes
5/5
GoogleI absolutely cannot fault Smart Homes. A great company, the people are lovely and a reasonable price. They will keep you updated on every step of the process, give you weekly updates and provide advice when needed. I can completely recommend them!
Dear Tom, Thanks for your positive feedback. Kind regards, Team Smart Homes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Smart Homes's Solihull office has 665 reviews across four platforms: 632 on Google, 17 on Facebook (across the whole business), 2 on Yell, 14 on Trustpilot (across the whole business).
Smart Homes Solihull is rated 4.7 out of 5 across all 665 reviews, and 4.8 out of 5 on Google from 632 reviews.
Smart Homes Solihull, 316 Stratford Road, Shirley, Solihull, B90 3DN.
