Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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5/5
GoogleItβs been an absolute pleasure dealing with the sale staff from the beginning to the end. Every one have been equally amazing! I would highly recommend Smart Homes!
Yasir Β· 18 February 2024
Agent replied Β· 17 June 2024
Dear Yasir
Thank you so much for your recent review , I will certainly pass your comments on to the Team
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5/5
GoogleDebbie helped me buy my first property, she was amazing. Kept me informed throughout explained everything which is important when your a first time buyer. I would definitely recommend using smart home if you are buying or selling.
Faith Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Faith,
Thank you for your 5* review! We have passed on your feedback to Debbie and wish you all the very best in your new home!
Many thanks,
Team Smarthomes
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5/5
GoogleExcellent service from Smart homes; Helen Cole as always efficient with updating about the status of purchasing the property. Very approachable, supportive and helpful. She has been fantastic throughout the whole process. Thank you so much! Extremely recommended.
Aisha Β· 18 June 2023
Agent replied Β· 17 June 2024
Hi Aisha
Thank you for your five star review and Iβm particular in relation to our lovely Helen .
Kind regards
Jamie
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5/5
GoogleSolid local market knowledge, honest opinion, and clear and timely communication and feedback. All these were very helpful for us to go through the very stressful property sale journey. I will highly recommend this agent to my friends when they are going to sell property in this area.
Liguo Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Liguo,
Thank you for leaving us such a nice review, your kind words have been passed on to our team.
Kind regards,
Team Smart Homes
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5/5
GoogleSmart Homes staff were extremely professional and friendly, offering a splendid service regarding all aspects of the sale of my property.
Any queries were responded to and resolved immediately. I was informed of all developments as they occurred, concluding with a successful sale.
Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Gaynor Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Gaynor, what a lovely review! Thank you. Very best wishes to you and your family.
Kind regards,
Team Smart Homes
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5/5
GoogleSmart homes was great from start to finish, josh couldn't do enough for us and would always come back to us if we had questions. Thanks again π β¦
Ryan Β· 19 January 2024
Agent replied Β· 17 June 2024
Hi Ryan
Thank you for your feedback !! I will certainly pass your comments on to Josh and the team
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5/5
GoogleTop agent.
Emma, true to form. Always has all the facts advises accordingly. We achieved over three guide from a quality buyer.
Helen at sales pro was also quality. Regular updates and clear instructions.
A delight after a bad experience with a local competitor.
Thanks Smart Homes
Matthew Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Matthew,
Thank you for leaving us a great review, your kind words will be passed on to Emma, Helen and the team.
Kind regards,
Team Smart Homes
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5/5
GoogleTrish in the sales team for new homes was particularly helpful and very efficient, keeping me updated with progress on the sale - excellent customer service, thank you.
Kate Β· 19 January 2024
Agent replied Β· 17 June 2024
Dear Kate
Thank you so much for your review
Regards
Jamie
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5/5
GoogleMade the process so much easier. Rob in particular was very helpful when I unceremoniously asked lots of questions about the house buying process. I highly recommend!
Emma Β· 19 January 2024
Agent replied Β· 17 June 2024
Dear Emma
Thank you for your recent review in particular in relation to your dealings with Rob .
I will certainly pass on your feedback .
Regards
Jamie
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5/5
GoogleSmart Homes sold my house in a day and later in the process Helen at Smart Homes was bloody brilliant. She went above and beyond to push through the Exchange and completion of my sale. I think without her we would still be waiting to exchange a good month later. Worth the money for the reduced stress and hassle.
Neil Β· 19 June 2019
Agent replied Β· 17 June 2024
Thanks for the review Niel, we are very pleased that you were happy with our service! Best Regards, Jamie Smart
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5/5
GoogleCanβt fault Smart Homes. From putting our house on the market with Louise and also purchasing our new home from Smarts that Louise also found for us, nothing was too much trouble. Efficient, professional but also friendly and approachable. The whole team took the stress out the whole experience from beginning to end. Would definitely recommend:-)
Sharon Β· 18 June 2020
Agent replied Β· 17 June 2024
Thanks Sharon, we really appreciate your kind words and thanks for taking the time to leave the review.
Kind Regards,
Team Smart Homes
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5/5
GoogleWe had a great experience when dealing with Josh at Smarthomes. I can highly recommend them for selling your property or finding you one to buy
Paul Β· 19 January 2024
Agent replied Β· 17 June 2024
Dear Paul
Thank you for your recent review I will pass your lovely comments on to the team
Best wishes Jamie
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1/5
TrustpilotAvoid using this estate agency
Avoid using this agency, they are dishonest and telling lies. I asked them for viewing of different 4 properties, they tell not available, or not accepting kids, or any other excuse for each one. I spent 2 weeks searching their web site, filling forms they asked for, making many phone calls to discuss options and arrange viewing. They just can not tell we do not like to provide you service for some reason. They may have to explain here.
Mohamed Β· 20 January 2022
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5/5
GoogleThank you Smart Homes for a wonderful service - well worth every penny. Nothing has been too much trouble and youβve dealt with viewings, offers and the sale process with professionalism and friendliness.
Viv Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Viv,
Thank you for leaving us a 5* review and thank you for using smarthomes to sell your property. Your feedback has been passed onto the team. Wishing you all the best for the future.
Team smarthomes
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5/5
GoogleSmart Homes were brilliant. They kept us updated regularly, our main correspondent was Sue, who was really friendly and helpful. From start to finish we could not fault the team's professionalism and service
Denise Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Denise,
Thank you for your 5* review! We have passed on your feedback to Sue who is pleased she was able to assist you.
Wishing you all the very best for the future.
Team Smarthomes
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5/5
GoogleWe had a great service from Debbie who kept us very well informed at all stages and always felt well in control, thanks a lot for your help!
Ruaidhri Β· 21 October 2023
Agent replied Β· 17 June 2024
Thanks for the review Ruaidhri! Best Regards, Jamie Smart
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5/5
GoogleWe have used Smart Homes to sell 2 properties. The service was first class from start to finish. We would definitely recommend Smart Homes.
Elaine Β· 19 January 2024
Agent replied Β· 17 June 2024
Dear Elaine
Thank you for your lovely comments .
Best wishes Jamie
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5/5
GoogleSmart homes was very efficient in helping me sell my house. Smart homes is a friendly bunch of people. Love doing business with them.
M Β· 19 January 2024
Agent replied Β· 17 June 2024
Thank you MG
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5/5
GoogleJust purchased a property using Smarthomes. Debbie and the whole team were fantastic throughout. Very helpful and clear, open communication. Best estate agents I have ever dealt with. Thanks!
Peter Β· 21 September 2023
Agent replied Β· 17 June 2024
Dear Peter,
Thank you for taking the time to leave a 5 star review for the service you have received from Debbie and the team at Smart Homes.
I will certainly pass your comments on and thank you again !
Regards
Jamie
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5/5
GoogleSmart homes have been outstanding. Having bought through them over 3 years ago we didnβt even consider any other agencies when we decided to sell earlier this year. Service has been outstanding from the valuation point through viewings, offer, and though sale management. Cannot recommend Smart homes enough- outstanding!
Agne Β· 18 June 2021
Agent replied Β· 17 June 2024
Dear Agne,
Thank you for leaving us such a nice review, your kind words are much appreciated.
Kind regards,
Team Smart Homes
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5/5
GoogleExcellent Service
We would not hesitate to recommend this Estate Agent
A very professional and committed team approach to selling your property
Brian Β· 18 February 2024
Agent replied Β· 17 June 2024
Hi Brian
Thank you very much for taking the time to leave your 5 star google review .
Regards
Jamie
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5/5
GoogleExcellent service from Trisha and the New Homes team. Would definitely recommend Smart Homes. Very professional and friendly service given. ππΌ β¦
Bella Β· 18 February 2024
Agent replied Β· 17 June 2024
Dear Bella
Thank you for your feedback in relation to Smart Homes New Homes and our lovely Trish
I will pass your comments on to the team
Regards
Jamie
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5/5
GoogleI bought a house from smartholmes,one of the seller teams called Gemma,sheβs so kind and very helpful. Every-time I contact her itβs always a quick response and very good service.Thank you for everything and helping me get the key for the house.PositiveQuality
Feren Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Feren,
Many thanks for taking the time to write this review, it is much appreciated. Your positive feedback will be passed onto Gemma.
Kind regards,
Team Smart Homes
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5/5
GoogleWe have always been pleased with the professional service we have received from Smart Homes.Debbie Guest took over the sale of our property and nothing was too much trouble and I would certainly ask for her next time . Thanks DebbiePositiveResponsiveness, Professionalism
Karen Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Karen,
We are extremely happy that the sale of your house ran smoothly, we will pass your kind words on to Debbie and the team.
Kind regards,
Team Smart Homes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.