Trusted Agent profile · Solihull

Smart Homes Solihull reviews

4.7

★★★★★ Excellent

666 reviews across 4 platforms

316 Stratford Road, Shirley, Solihull, B90 3DN

Smart Homes's office in Solihull, at 316 Stratford Road, is rated 4.7 out of 5 across 666 reviews on four platforms, including 632 Google reviews rated 4.8.

Google logo

4.8 / 5

632

Reviews on Google

This office

Facebook logo

5.0 / 5

17

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

15

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Google

Brilliant agents, I switched after having a poor experience with another agent. Great service, really good online advertising with video tours and my property sold the first day on the market! The team kept me up to date all the way through the sale process. Would definitely use again!

Katie · 18 June 2023

Agent replied · 17 June 2024

Dear Katie, Thank you for your 5* review! We are so happy to have helped you sell your property, especially on the first day of it going on the market! Your feedback has been passed onto the team. We wish you all the best for the future. Team smarthomes

5/5

Google

Smart Homes have been extremely helpful in the process of buying my first home. Rory Powell especially has been brilliant - always easy to contact and quick to solve any issues. Thanks for all of your hard work, I wouldn’t hesitate to use Smart Homes again in the future

Emily · 18 June 2023

Agent replied · 17 June 2024

Dear Emily Thank you so much for your positive review , I have advised the team and in particular Rory on your comments . Thank you again and we all wish you every happiness in your new home

5/5

Google

Smart Homes have been fabulous from start to finish. From Simon who I met whilst putting my property on the market to Helen who has been there for me throughout the sales process. I was called once a week without fail which for a first time seller was needed!! I can't praise them enough. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Sally · 18 June 2022

Agent replied · 17 June 2024

Dear Sally, Thank you for leaving us a great review, we're pleased that you're happy with the sale of your property. Your kind words will be passed to Simon, Helen, and the team. Kind regards, Team Smart Homes

5/5

Yell

Excellent service

I completed my purchase two days ago. Excellent service.Team was very helpful. I never had any moment when I felt I was not cared. There is always somebody to answer your call. My case was complicated but with their support we sorted it out perfectly.

HassanA-143 · 2 March 2022

5/5

Facebook

Highly recommend Smart Homes. We used the services of Smart Homes to sell our property and for our onward purchase. Professional, friendly, great communication and support, from initial contact all the way through to completion. Many thanks to Louise, Debbie and the rest of the team.

Kerry · 6 December 2021

5/5

Google

Recently bought a home through smart homes and was very happy with the whole process, from application to completion! And must add that Charlotte Hopwood really made things a lot smoother. Thanks to all at smart homes. Would recommend.

Sharky · 19 January 2024

Agent replied · 17 June 2024

Thank you so much for your recent Google review in relation to the service you have received from Smart Homes and our mortgage advisor Charlotte Kind regards Jamie

5/5

Google

Smart Homes have gone above and beyond helping to service our needs. Rory Powell in particular has helped immensely in making sure our journey end to end has been seem-less. Fantastic support all round. Will definitely recommend Smart Homes.

Amanda · 19 January 2024

Agent replied · 17 June 2024

Hi Amanda Thank you for your feedback

5/5

Google

Helen Cole dealt with our house purchase and I couldn't speak highly enough of her service. Very warm and friendly attitude, communicated well and spoke to me at a level so I understood. Kept in good contact with us throughout, and even helped push 3 parties worth of solicitors to do their job! Would gladly work with Smart Homes Solihull again.PositiveResponsiveness, Quality, Professionalism, Value

Matt · 18 June 2021

Agent replied · 17 June 2024

Dear Matt, Thank you for leaving us such a nice 5* review, your kind words have been forwarded to Helen and the whole team. Kind regards, Team Smart Homes

5/5

Google

Well, where do I begin. The moment you speak with one of their lovely team you immediately feel like a valued customer. Having purchased and let my my apartment through Smarthomes, every process has been a pleasure. Emma and Louise the mortgage advisor in sales along with Senka, Hannah and Alan in the lettings team are superb.

Adam · 18 June 2022

Agent replied · 17 June 2024

Dear Adam, Thank you for leaving us a glowing review, we will pass your kind words on to Emma, Louise, and the team. Kind regards, Team Smart Homes

5/5

Google

Excellent estate agents. Nicola at smart homes has a very professional and caring manor. She is very good at her job and always kept me informed on a property. I Highly recommend and trust Nicola and smart homes

Maria · 19 January 2024

Agent replied · 17 June 2024

Dear Maria, Thank you for your 5* review! It's great to read such positive feedback which we have forwarded onto our team. Kind regards, Team Smart Homes

5/5

Google

Brilliant concept and an amazing portfolio. I would like to make a special mention for Adam Cox. His professionalism and passion gave us an amazing experience on our property search. Thanks again Adam for your hardware and dedication.

Gilbert · 19 January 2024

Agent replied · 17 June 2024

Dear Gilbert Thank you for your feedback I will pass your comments on to Adam and the team

5/5

Google

Just wanted to say a massive thank you to Smart Homes and, in particular, Charlotte Hopwood. Being self-employed, I was nervous about remortgaging, but she was so knowledgeable and efficient and made the process a lot less stressful.

Wendy · 19 January 2024

Agent replied · 17 June 2024

Hi Wendy and Ian Thank you so much for your recent review in relation to your dealings with Charlotte I will pass your positive comments on Kind regards Jamie

5/5

Google

Not the most straightforward of sales but staff have provided an excellent service providing timely feedback and professional advice. Would definitely recommend.

Nicola · 27 October 2024

Agent replied · 10 November 2024

Dear Nicola Thank you so much for your recent review . Regards Jamie

5/5

Google

We are first time buyers and have received a fantastic service from Smart Homes. We used their recommended mortgage advisor, Louise, who was incredibly helpful! Helen from sales progression team then helped us for the rest- she gave us weekly check ins to update us on the progress and was always happy to answer our questions.

Paige · 18 June 2022

Agent replied · 17 June 2024

Dear Paige, Thanks for taking the time to write this review. We will make sure that your kind words are passed to Louise, and we're delighted that you have been happy with our estate agency services. Kind regards, Team Smart Homes

5/5

Google

We have recently bought our forever home from Smart Homes. Their Mortgage Advisor, Charlotte Hopwood, went above and beyond to help us and ensure we found exactly what we wanted. Could not be happier with her service.

Amy · 19 January 2024

Agent replied · 17 June 2024

Dear Amy The feedback that we receive in relation to Charlotte is always a pleasure to receive she loves helping people. Thank you for your 5 star review Jamie

5/5

Google

Friendly staff. My first point of contact was some called Gin, bubbly person who was eager to help and although they did not have the property I was after I was able to use their mortgage broker who provide quick service and a high standard and made the process less stressful of buying a home Will definitely use when I come to sell and move on

Surdeep · 18 June 2020

Agent replied · 17 June 2024

Thank you Surdeep for your amazing 5* review of our dedicated team at Smart Homes, we're glad that the service we provided was made hassle-free, your kind words have been passed onto Gin. Kind regards, Team Smart Homes

5/5

Google

Very impressed with service. Its the second time we have used Smart Homes and we were very even more impressed the second time around. Kept us informed throughout the process.

Lynnette · 27 May 2024

Agent replied · 17 June 2024

Dear Lynette Thank you so much for your recent review I will certainly pass your feedback on to the team Regards Jamie

5/5

Google

Fantastic service from start to finish. Due to factors outside of their control, my purchase took longer than usual but SmartHomes continued to keep me informed throughout the process and were extremely helpful in making me feel reassured as a first-time buyer. Would highly recommend.

Victoria · 18 June 2023

Agent replied · 17 June 2024

Dear Victoria, Thank you so much for your 5* review, we wish you all the very best in your new home. Team Smarthomes

5/5

Google

Have experienced Smart Homes, as both a purchaser and seller, and I have to say their service is excellent. Of particular note is the professionalism of the sales progression team, which is invaluable in helping keep the information flowing, between all parties. Would highly recommend.PositiveProfessionalism

Gavin · 18 June 2023

Agent replied · 17 June 2024

Dear Gavin, Thank you for writing such a lovely review. We're so glad that we were able to assist so efficiently. Kind regards, Team Smart Homes

5/5

Google

Smart Homes was definitely the right choice of agent for us and we were very glad we chose them. They provided excellent, efficient service. The staff kept us well informed every step along the way and couldn't have been more helpful. Thank you Smart Homes

Penny · 18 June 2023

Agent replied · 17 June 2024

Dear Penny Thank you so much for taking the time to place a five star google review , the team work really hard to support our clients so we are delighted you were happy with the service you received Thank you again Jamie

5/5

Google

Fantastic experience with Smart Homes, selling and buying my property. Nicola, Debbie Guest (who went above and beyond) and the whole team were all very helpful from start to finish. They were also very helpful with recommending solicitors and surveyors.

Liam · 21 October 2023

Agent replied · 17 June 2024

Dear Liam Thank you so much for your recent 5 star Google review , I will be sure to pass your positive comments on to Nicola and Debbie .

5/5

Google

Smart Homes done a great job selling our property. Gin in sales progression keeping me fully informed all all the way thought to exchange and completion.

Peter · 25 July 2024

Agent replied · 24 August 2024

Dear Peter From somebody who deals with property transactions every day of the week your review means a lot . Thankyou for your comments I will certainly pass your feedback back onto Gin and the Team Kind regards Jamie

5/5

Google

In the search in finding a commercial property I found the service from Smart Homes commercial a breath of fresh air compared to other companies I came across in the search for my new premises. Professional , how businesses should be run phone calls answered , emails and text replied within the hour . Warren Mathew’s who heads up this department was fantastic ,a great mediator between the vendor and myself to get the process sorted.

Michele · 18 June 2023

5/5

Google

Having carried out various gas and plumbing work for Smart Homes over the years I can say they're a pleasure to do work for. Always courteous and efficient. Great communication from Gin & always helpful

Dean · 19 January 2024

Agent replied · 17 June 2024

Thanks Dean , and thank you for the support you always provide the Smart Homes team with

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Smart Homes's Google reviews

Questions about Smart Homes Solihull

How many reviews does Smart Homes Solihull have?

Smart Homes's Solihull office has 666 reviews across four platforms: 632 on Google, 17 on Facebook (across the whole business), 2 on Yell, 15 on Trustpilot (across the whole business).

What is Smart Homes Solihull's rating?

Smart Homes Solihull is rated 4.7 out of 5 across all 666 reviews, and 4.8 out of 5 on Google from 632 reviews.

Where is Smart Homes's Solihull office?

Smart Homes Solihull, 316 Stratford Road, Shirley, Solihull, B90 3DN.

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