Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant agents, I switched after having a poor experience with another agent. Great service, really good online advertising with video tours and my property sold the first day on the market! The team kept me up to date all the way through the sale process. Would definitely use again!
Katie · 18 June 2023
Agent replied · 17 June 2024
Dear Katie,
Thank you for your 5* review! We are so happy to have helped you sell your property, especially on the first day of it going on the market! Your feedback has been passed onto the team. We wish you all the best for the future.
Team smarthomes
★★★★★ 5/5
GoogleSmart Homes have been extremely helpful in the process of buying my first home. Rory Powell especially has been brilliant - always easy to contact and quick to solve any issues. Thanks for all of your hard work, I wouldn’t hesitate to use Smart Homes again in the future
Emily · 18 June 2023
Agent replied · 17 June 2024
Dear Emily
Thank you so much for your positive review , I have advised the team and in particular Rory on your comments .
Thank you again and we all wish you every happiness in your new home
★★★★★ 5/5
GoogleSmart Homes have been fabulous from start to finish. From Simon who I met whilst putting my property on the market to Helen who has been there for me throughout the sales process. I was called once a week without fail which for a first time seller was needed!! I can't praise them enough. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Sally · 18 June 2022
Agent replied · 17 June 2024
Dear Sally,
Thank you for leaving us a great review, we're pleased that you're happy with the sale of your property. Your kind words will be passed to Simon, Helen, and the team.
Kind regards,
Team Smart Homes
★★★★★ 5/5
YellExcellent service
I completed my purchase two days ago. Excellent service.Team was very helpful. I never had any moment when I felt I was not cared. There is always somebody to answer your call. My case was complicated but with their support we sorted it out perfectly.
HassanA-143 · 2 March 2022
★★★★★ 5/5
FacebookHighly recommend Smart Homes. We used the services of Smart Homes to sell our property and for our onward purchase.
Professional, friendly, great communication and support, from initial contact all the way through to completion.
Many thanks to Louise, Debbie and the rest of the team.
Kerry · 6 December 2021
★★★★★ 5/5
GoogleRecently bought a home through smart homes and was very happy with the whole process, from application to completion! And must add that Charlotte Hopwood really made things a lot smoother. Thanks to all at smart homes. Would recommend.
Sharky · 19 January 2024
Agent replied · 17 June 2024
Thank you so much for your recent Google review in relation to the service you have received from Smart Homes and our mortgage advisor Charlotte
Kind regards
Jamie
★★★★★ 5/5
GoogleSmart Homes have gone above and beyond helping to service our needs. Rory Powell in particular has helped immensely in making sure our journey end to end has been seem-less. Fantastic support all round. Will definitely recommend Smart Homes.
Amanda · 19 January 2024
Agent replied · 17 June 2024
Hi Amanda
Thank you for your feedback
★★★★★ 5/5
GoogleHelen Cole dealt with our house purchase and I couldn't speak highly enough of her service. Very warm and friendly attitude, communicated well and spoke to me at a level so I understood. Kept in good contact with us throughout, and even helped push 3 parties worth of solicitors to do their job! Would gladly work with Smart Homes Solihull again.PositiveResponsiveness, Quality, Professionalism, Value
Matt · 18 June 2021
Agent replied · 17 June 2024
Dear Matt,
Thank you for leaving us such a nice 5* review, your kind words have been forwarded to Helen and the whole team.
Kind regards,
Team Smart Homes
★★★★★ 5/5
GoogleWell, where do I begin. The moment you speak with one of their lovely team you immediately feel like a valued customer. Having purchased and let my my apartment through Smarthomes, every process has been a pleasure. Emma and Louise the mortgage advisor in sales along with Senka, Hannah and Alan in the lettings team are superb.
Adam · 18 June 2022
Agent replied · 17 June 2024
Dear Adam,
Thank you for leaving us a glowing review, we will pass your kind words on to Emma, Louise, and the team.
Kind regards,
Team Smart Homes
★★★★★ 5/5
GoogleExcellent estate agents.
Nicola at smart homes has a very professional and caring manor. She is very good at her job and always kept me informed on a property.
I Highly recommend and trust Nicola and smart homes
Maria · 19 January 2024
Agent replied · 17 June 2024
Dear Maria,
Thank you for your 5* review! It's great to read such positive feedback which we have forwarded onto our team.
Kind regards,
Team Smart Homes
★★★★★ 5/5
GoogleBrilliant concept and an amazing portfolio. I would like to make a special mention for Adam Cox. His professionalism and passion gave us an amazing experience on our property search. Thanks again Adam for your hardware and dedication.
Gilbert · 19 January 2024
Agent replied · 17 June 2024
Dear Gilbert
Thank you for your feedback I will pass your comments on to Adam and the team
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Smart Homes and, in particular, Charlotte Hopwood. Being self-employed, I was nervous about remortgaging, but she was so knowledgeable and efficient and made the process a lot less stressful.
Wendy · 19 January 2024
Agent replied · 17 June 2024
Hi Wendy and Ian
Thank you so much for your recent review in relation to your dealings with Charlotte
I will pass your positive comments on
Kind regards
Jamie
★★★★★ 5/5
GoogleNot the most straightforward of sales but staff have provided an excellent service providing timely feedback and professional advice. Would definitely recommend.
Nicola · 27 October 2024
Agent replied · 10 November 2024
Dear Nicola
Thank you so much for your recent review .
Regards
Jamie
★★★★★ 5/5
GoogleWe are first time buyers and have received a fantastic service from Smart Homes. We used their recommended mortgage advisor, Louise, who was incredibly helpful! Helen from sales progression team then helped us for the rest- she gave us weekly check ins to update us on the progress and was always happy to answer our questions.
Paige · 18 June 2022
Agent replied · 17 June 2024
Dear Paige,
Thanks for taking the time to write this review. We will make sure that your kind words are passed to Louise, and we're delighted that you have been happy with our estate agency services.
Kind regards,
Team Smart Homes
★★★★★ 5/5
GoogleWe have recently bought our forever home from Smart Homes. Their Mortgage Advisor, Charlotte Hopwood, went above and beyond to help us and ensure we found exactly what we wanted. Could not be happier with her service.
Amy · 19 January 2024
Agent replied · 17 June 2024
Dear Amy
The feedback that we receive in relation to Charlotte is always a pleasure to receive she loves helping people.
Thank you for your 5 star review
Jamie
★★★★★ 5/5
GoogleFriendly staff. My first point of contact was some called Gin, bubbly person who was eager to help and although they did not have the property I was after I was able to use their mortgage broker who provide quick service and a high standard and made the process less stressful of buying a home
Will definitely use when I come to sell and move on
Surdeep · 18 June 2020
Agent replied · 17 June 2024
Thank you Surdeep for your amazing 5* review of our dedicated team at Smart Homes, we're glad that the service we provided was made hassle-free, your kind words have been passed onto Gin.
Kind regards,
Team Smart Homes
★★★★★ 5/5
GoogleVery impressed with service. Its the second time we have used Smart Homes and we were very even more impressed the second time around. Kept us informed throughout the process.
Lynnette · 27 May 2024
Agent replied · 17 June 2024
Dear Lynette
Thank you so much for your recent review I will certainly pass your feedback on to the team
Regards
Jamie
★★★★★ 5/5
GoogleFantastic service from start to finish. Due to factors outside of their control, my purchase took longer than usual but SmartHomes continued to keep me informed throughout the process and were extremely helpful in making me feel reassured as a first-time buyer. Would highly recommend.
Victoria · 18 June 2023
Agent replied · 17 June 2024
Dear Victoria,
Thank you so much for your 5* review, we wish you all the very best in your new home.
Team Smarthomes
★★★★★ 5/5
GoogleHave experienced Smart Homes, as both a purchaser and seller, and I have to say their service is excellent.
Of particular note is the professionalism of the sales progression team, which is invaluable in helping keep the information flowing, between all parties.
Would highly recommend.PositiveProfessionalism
Gavin · 18 June 2023
Agent replied · 17 June 2024
Dear Gavin,
Thank you for writing such a lovely review. We're so glad that we were able to assist so efficiently.
Kind regards,
Team Smart Homes
★★★★★ 5/5
GoogleSmart Homes was definitely the right choice of agent for us and we were very glad we chose them. They provided excellent, efficient service. The staff kept us well informed every step along the way and couldn't have been more helpful. Thank you Smart Homes
Penny · 18 June 2023
Agent replied · 17 June 2024
Dear Penny
Thank you so much for taking the time to place a five star google review , the team work really hard to support our clients so we are delighted you were happy with the service you received
Thank you again
Jamie
★★★★★ 5/5
GoogleFantastic experience with Smart Homes, selling and buying my property. Nicola, Debbie Guest (who went above and beyond) and the whole team were all very helpful from start to finish. They were also very helpful with recommending solicitors and surveyors.
Liam · 21 October 2023
Agent replied · 17 June 2024
Dear Liam
Thank you so much for your recent 5 star Google review , I will be sure to pass your positive comments on to Nicola and Debbie .
★★★★★ 5/5
GoogleSmart Homes done a great job selling our property. Gin in sales progression keeping me fully informed all all the way thought to exchange and completion.
Peter · 25 July 2024
Agent replied · 24 August 2024
Dear Peter
From somebody who deals with property transactions every day of the week your review means a lot .
Thankyou for your comments I will certainly pass your feedback back onto Gin and the Team
Kind regards
Jamie
★★★★★ 5/5
GoogleIn the search in finding a commercial property I found the service from Smart Homes commercial a breath of fresh air compared to other companies I came across in the search for my new premises.
Professional , how businesses should be run phone calls answered , emails and text replied within the hour . Warren Mathew’s who heads up this department was fantastic ,a great mediator between the vendor and myself to get the process sorted.
Michele · 18 June 2023
★★★★★ 5/5
GoogleHaving carried out various gas and plumbing work for Smart Homes over the years I can say they're a pleasure to do work for.
Always courteous and efficient. Great communication from Gin & always helpful
Dean · 19 January 2024
Agent replied · 17 June 2024
Thanks Dean , and thank you for the support you always provide the Smart Homes team with
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.