5/5
GoogleGreat service from Adam Cox ! Highly recommend. Friendly knowledgeable and and efficient. 👍 …
Agent replied · 17 June 2024
Good morning Andrew thank you for your feedback
Trusted Agent profile · Solihull
Smart Homes Solihull reviews
★★★★★
666 reviews across 4 platforms
316 Stratford Road, Shirley, Solihull, B90 3DN
Smart Homes's office in Solihull, at 316 Stratford Road, is rated 4.7 out of 5 across 666 reviews on four platforms, including 632 Google reviews rated 4.8.
632
Reviews on Google
This office
17
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
15
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Google5/5
GoogleMy father and I could not recommend enough. We received such great service from Lorentia. She was always available and went the extra mile to help us get to the end of what was a very demanding process.PositiveResponsiveness, Quality, Professionalism
Agent replied · 17 June 2024
Dear Ali, Thank you for leaving us such a nice review, your kind words are much appreciated. Kind regards, Team Smart Homes
5/5
GoogleGreat service from Smart Homes and from Gemma in particular. Gemma helped us navigate our sale and purchase and kept in regular contact, updating us and developing a relationship with the whole chain to ensure a smooth purchase and sale.
Agent replied · 17 June 2024
Dear Charlotte, Thank you for leaving us such a nice review, your kind words are much appreciated. Kind regards, Team Smart Homes
5/5
GoogleJust sold my property through Smart Homes and absolutely delighted with the service. Helen and her colleagues kept me fully up to date throughout the sale process and I would have no hesitation in recommending Smart Homes to anybody thinking of selling their property!
Agent replied · 17 June 2024
Thank you, Lauren, thanks for your 5* review! It's great to read such positive feedback, we will pass on your kind words to Helen and her colleagues. Kind regards, Team Smart Homes
5/5
GoogleI cannot fault my experience with Smart Homes. Always helpful, informative and friendly. I would particularly like to mention Helen Cole who always been supportive and went to great lengths to help.PositiveQuality, Value
Agent replied · 17 June 2024
Dear Margaret, Thank you for leaving us such a nice review, your kind words have been passed on to Helen and Senka. Kind regards, Team Smart Homes
5/5
GoogleSecond time round selling a house with Smart Homes, couldn’t ask for better service. Regularly updated on progress, polite and assertive staff. Selling houses is always classed as stressful, but the team at Smart Homes made it a lot easier and dare I say it enjoyable!
Agent replied · 17 June 2024
Thank you so much for your kind words, Jason. We pride ourselves on our professional approach and take the time to understand our client's requirements. We are really pleased to hear that you are happy with the advice and support that you have received. Kind Regards, Team Smart Homes
5/5
GoogleDebbie at Smart Homes was fantastic! After multiple delays in my purchase she really helped me push and chase what needed to be done, will definitely use Smart Homes in the future
Agent replied · 17 June 2024
Dear Ross, Thank you for leaving us such a nice review, your kind words have been forwarded to Debbie, we appreciate your kind words. Kind regards, Team Smart Homes
5/5
GoogleI have found dealing Smart Homes to be a good experience. Service is good and very professional. The staff are courteous, professional, helpful and always respond to your calls.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 17 June 2024
Dear Paul, Thank you for leaving us a 5-star review. Kind regards, Team Smart Homes
5/5
GoogleTHIS COMPANY HAS A GREAT CUSTOMER SERVICE, FRIENDLY STAFF ALWAYS WILLING TO HELP
Agent replied · 17 June 2024
Thank you Janice !!
5/5
GoogleFantastic support throughout and amazing advice and support from Char Hopwood. Highly recommend!!
Agent replied · 17 June 2024
Thank you Phil for your review in relation to a mortgage advisor Charlotte Best wishes Jamie
5/5
GoogleSmart Homes have been great selling my house. The sales progression team are brilliant, communication on point. I would definitely recommend
Agent replied · 17 June 2024
Dear Liz Thank you so much for your feedback . The sales progression team work extremely hard to support all of our clients and purchasers which at times can be challenging . I will be sure to pass on your comments . Thank you again . Regards Jamie Smart .
5/5
GoogleVery friendly and helpful company with constant updates and information
Agent replied · 17 June 2024
Good evening Thank you so much for your recent 5 star google review !!! Jamie
5/5
GoogleExcellent service from Helen throughout - very patient and helpful, good at communicating! Would highly recommend working with Smart Homes.
Agent replied · 17 June 2024
Dear Fraser, Thank you for your 5* review and mention to Helen. We are pleased to hear your feedback and have passed this onto the team. Wishing you all the best. Team Smarthomes
5/5
GoogleHelpful and professional staffs, extremely committed team to facilitate us to purchase our dream house hassle free! Highly recommended!
Agent replied · 17 June 2024
Good evening Jeff Thank you for taking the time to leave the Smart Homes team a 5 star review . We all wish you every happiness in your new home . Kind regards Jamie Smart
5/5
GoogleWe recently used Smart Homes to purchase an apartment, from start to finish the whole team were excellent, regular updates, chasing solicitors, everything you need from an estate agent. Additionally the mortgage advisor they put us in touch with was also great.
Agent replied · 17 June 2024
Thanks Gillian, we really appreciate your kind words and thanks for taking the time to leave the review. Kind Regards, Team Smart Homes
1/5
TrustpilotThis is the same company as Premium…
This is the same company as Premium Blinds
5/5
GoogleSmart Homes were really proactive and helpful in seeing through my chain sale and purchase. They kept chasing the chain actively until the delay was resolved and kept everyone updated. Thank you 😊PositiveResponsiveness, Quality, Professionalism
Agent replied · 17 June 2024
Dear Aisha, Thank you for leaving us such a nice review, your kind words have been passed on to the whole team. Kind regards, Team Smart Homes
5/5
GoogleFrom the start Smart Homes have been excellent, they marketed the house very well. All the way through they were amazing at every stage. Special mention for Deb who gave us good advice and helped us find our dream home. Would recommend to anyone thinking of selling their house.
5/5
GoogleGreat company, will use again in the future.
Agent replied · 17 June 2024
Hi jade Thank you for your feedback
2/5
GoogleWe call them so many times to get bookings in good properties but we never get viewings in good ones all the time get which one is not good or so so
Agent replied · 17 June 2024
Dear Ankita, I'm sorry to read that you have not been happy with your experience with Smart Homes and would like to reassure you that we take all feedback seriously. We're constantly working hard on improving every client's experience with us. Kind Regards, Jamie Smart
5/5
GoogleWould not sell with any other estate agent. Smart Homes are professional, friendly and go well over-and-above. Fantastic service from Jamie, Emma, Helen, Josh, Simon and Gin consistently. Thank you Smart Homes!
Agent replied · 17 June 2024
Thank you, Charlotte, for your 5* review we will pass on your kind words to all involved Kind Regards, Team Smart Homes
5/5
GoogleWould highly recommend Smart Homes. Our sale and purchase was complicated from the beginning yet the Smart Homes Team dealt with all the ups and downs impeccably, keeping us updated constantly and all with a friendly, helpful manner.
Agent replied · 17 June 2024
Thank you for your kind words Lizzie, we endeavour to provide one of the best services within the industry and continually improve our procedures to help us ensure that buyers and sellers receive great service, please don't hesitate to contact us if there is anything we can help within the near future. Kind Regards, Team Smart Homes
5/5
FacebookWe were lucky enough to have louise as our mortgage advisor, she was brilliant, very knowledgeable and always at the end of the phone to answer any questions! We wouldn't be sat in our new home without her!
Agent replied · 22 October 2025
Ahh thank you Emma, it was my pleasure! I hope you’ve unpacked your BBQ!! 😎
5/5
GoogleGreat service, would recommend
Agent replied · 17 June 2024
Dear Nicolas Thank you for your recent review Best wishes Jamie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Smart Homes Solihull
How many reviews does Smart Homes Solihull have?
Smart Homes's Solihull office has 666 reviews across four platforms: 632 on Google, 17 on Facebook (across the whole business), 2 on Yell, 15 on Trustpilot (across the whole business).
What is Smart Homes Solihull's rating?
Smart Homes Solihull is rated 4.7 out of 5 across all 666 reviews, and 4.8 out of 5 on Google from 632 reviews.
Where is Smart Homes's Solihull office?
Smart Homes Solihull, 316 Stratford Road, Shirley, Solihull, B90 3DN.
