4/5
Rating only, no written review.
Agent replied · 17 June 2024
Thank you for your review! Kind Regards, Team Smart Homes
Trusted Agent profile
★★★★★
665 reviews across 4 platforms
316 Stratford Road, Shirley, Solihull, B90 3DN
Smart Homes's Solihull office at 316 Stratford Road is rated 4.7 out of 5 across 665 reviews on four platforms, including 632 Google reviews rated 4.8.
632
Reviews on Google
This office
17
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
14
Reviews on Trustpilot
Business-wide
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
4/5
Rating only, no written review.
Thank you for your review! Kind Regards, Team Smart Homes
4/5
Rating only, no written review.
Thank you for the positive feedback Lee. Kind Regards, Team Smart Homes
4/5
Rating only, no written review.
Thank you, Filip, for taking the time to provide your feedback. Please do not hesitate to contact Smart Homes again, if we can be of any further help. Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you, Hannah, for the taking the time to leave us a 5* review. Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you for your five-star rating. We truly appreciate the support.
5/5
Rating only, no written review.
Thank you for the five-star rating. We really appreciate it! Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you for the five-star review. We really appreciate it! Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Dear Miss Balmain, Thank you for your review. We are very sorry that you felt that the service you received fell short of your expectations on this occasion. I can assure you that we tried to contact you to cancel the viewing you had booked with us, giving you as much notice as we possibly could. Unfortunately, we were unable to leave a message for you and therefore we also sent an email, which bounced back. We would always try and contact clients and would have continued to try and call you, if you had not called back. I wish you well with your continued property search. Kind Regards, Sarah Jenkins, Lettings Director
5/5
Rating only, no written review.
Thank you for the five-star review. We really appreciate it! Kind Regards, Team Smart Homes
3/5
Rating only, no written review.
Hello Darren, You've left a 3-star rated for ourselves and also Shipways Estate Agents of Solihull and Aston Robert & Co Estate Agents of Birmingham these 3 reviews have all been within the last 3 weeks and you haven't given a reason for these below-par scores. If you could please let us know how we failed to deliver our service we can then address the situation, alternatively is this is a review made in error could you please remove it. Kind Regards, Team Smart Homes
4/5
Rating only, no written review.
Thank you, Helen, for the taking the time to leave us a positive review. Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you for leaving us a 5* review. Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thank you, Jacqueline, for the taking the time to leave us a 5* review. Kind Regards, Team Smart Homes
5/5
Rating only, no written review.
Thanks for the 5* review. We greatly appreciate the support. Kind regards, Team Smart Homes
5/5
Great fries here!
Thank you, Adrian, for the taking the time to leave us a 5* review. Kind Regards, Team Smart Homes
1/5
Rating only, no written review.
Dear Mr Walsh Thankyou for taking the time to place a google review . I am concerned that your experience with smart homes has resulted with a one star review. I have checked our database and can only find one Mr D Walsh who successfully purchased through us over seven months ago . I would be keen to hear your feedback in full to enable me to address any issues you may have encountered . Would you be kind enough to email direct at shirley@smart-homes.co.uk or contact me on 0121 744 4144. Customer care is extremely important to me and the feedback would be greatly appreciated . Kind regards Jamie Smart
3/5
Rating only, no written review.
Hi Michael, thanks for your feedback. At smarthomes we are constantly trying to improve our service where ever we can, so we would appreciate some further feedback on how we provide a 5 star service. Best Regards, Jamie Smart
5/5
Rating only, no written review.
Thank you for your valued feed back Abdul! Best Regards, Jamie Smart
1/5
Rating only, no written review.
Thank you for your email. I am sorry that you feel that the service you received from Smart Homes only warrants a one star review, but without further information, I am unable to answer your concerns fully. Please contact me to discuss on 0121 744 4144 or sarahj@smart-homes.co.uk. Kind Regards, Sarah Jenkins
4/5
Rating only, no written review.
Dear Joey, we love helping our customers and always aim to meet every expectation. That's why we really appreciate you taking the time to let us know about your experience. We hope you call on us again in the future.
5/5
Rating only, no written review.
Hi David, thank you for taking the time to leave us a five star rating.
5/5
Rating only, no written review.
Hi Robert, thank you for leaving us a five star rating.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Smart Homes's Solihull office has 665 reviews across four platforms: 632 on Google, 17 on Facebook (across the whole business), 2 on Yell, 14 on Trustpilot (across the whole business).
Smart Homes Solihull is rated 4.7 out of 5 across all 665 reviews, and 4.8 out of 5 on Google from 632 reviews.
Smart Homes Solihull, 316 Stratford Road, Shirley, Solihull, B90 3DN.