5/5
View AgentsExcellent service and experience.
Andrew was very good and giving advice and help to acheive the best price for my property. All in all an excellent service. I would definitely use his company again.
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Outlet Property Services reviews
★★★★★
139 reviews across 3 platforms
32 Old Compton Street, Soho W1D 4TP
Part of Outlet Property Services, see every office.
Outlet Property Services's Soho office at 32 Old Compton Street is rated 4.7 out of 5 across 139 reviews on three platforms, including 4 Google reviews rated 4.8. The 29 Facebook count is for the whole business. Checked 9 October 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers13 reviews
Andrew Thiele accepted my instructions to sell a flat which was soon likely to be compulsorily purchased by the freeholder. This meant there was only one buyer ...Read all 13 from sellers
Buyers2 reviews
Andrew has been helping with with an absolute nightmare of a purchase (through no fault of his own) and has been friendly, quick to respond and always looked ...Read all 2 from buyers
Landlords33 reviews
People wondered why I hadnt used a local agent to the address... this is the reason, and I don’t do reviews normally...I am sure I would NEVER have received ...Read all 33 from landlords
Tenants50 reviews
Russell was extremely responsive when we contacted him about a flat he was letting. He was very brief and concise and responded quickly every single time by ...Read all 50 from tenants
About Outlet Property Services Soho
Helping people with their property needs across the whole of Central London As you’ll see from our reviews, Outlet customers feel like they matter to us. That’s because we’ve been making property simple, stress-free and a little more fabulous than your typical estate agent for 20 years. We’re a friendly bunch of property experts who provide a sales, lettings, property management, commercial and short lets service in London. We also help people with mortgages, insurance and planning a more secure financial future via our own Outlet Money team. We started out years ago as a small operation in our founder’s flat. Now, two decades later, we help customers from all walks of life to find or let a property across the whole of central London from our HQ in Soho. If you’re on this site to leave a review, thanks - feel free to be as lovely as you like. If you’re here to find out about the way we do things and how we treat customers, then we hope you like what you see and that we’ll hear from you very soon. Call us today on 020 7287 4244 or go to outlet4property.com You can also pop in for a cuppa and see us in person. at our office. We look forward to seeing or hearing from you soon. The Outlet Team
Reviews
Every review we hold for the Soho office, from every platform, shown as written. First names only.
View Agents5/5
View AgentsProfessional and friendly
Russell was great. He helped us find the ideal flat in a very short space of time, and was able to answer all our questions promptly and accurately.
5/5
View AgentsCristian from Outlet
I am reviewing Cristian from outlet4property.com. I was extremely impressed by his professionalism and extremely fast turn over. i really recommend the use of outlet4property.com to rent your property.
5/5
View AgentsExcellent service
David & Ralph have been delivering excellent customer service ! I was particularly impressed with the speed of responding to my queries & questions as a landlord. Highly recommended!
5/5
View AgentsEXCELLENT
Russell handled every aspect, from finding a tenant to establishing their credentials, and organising contracts. Very impressive service from start to finish. Very highly recommended. Thanks Russell
5/5
View AgentsMichelle is very warm and thoughtful, she reply emails very fast also very patient to solve the case of emergency situations. So I'm happy working with her
5/5
View AgentsVery helpful and responsive
Theresa has been very helpful in all aspects on getting me settled in the new flat. She is very responsive and available and easy to work with.
5/5
View AgentsGreat Company to work with!
I have worked with Russell on letting my properties for several years and I have always found him to be happy, helpful, hardworking and very professional.
5/5
View AgentsFound us a lovely place
Theresa was very helpful in finding us a lovely place. She has a high level of customer service and responds to queries quickly.
5/5
View AgentsGreat!
Russel and Theresa were, and have been a great help with my moving. Would recommend it 100%.
5/5
View AgentsA pleasure to deal wtih
It's been an abosoloute pleasure to deal with Andrew. Great communication and knowledge. Would highly reccommend.
5/5
View AgentsFlat mate search!
Easy to use, friendly service and I found a fantastic flatmate! THANK YOU Outlet your service is amazing..... Keep up the good work and I will recommend your services far and wide!!
Agent replied · 11 December 2015
Flat shares, lettings both residential and commercial, sales, financial services -- Outlet does it all!
4/5
View AgentsTheresa was both friendly and really helpful in helping us get our lovely place :)
5/5
View AgentsBoutique agency with the personal touch
I switched to Outlet last year from a larger agency. I have absolutely no regrets as I get a personal touch that I never got from the larger agencies. As an Overseas Landlord I need a property management company i can trust. Outlet are easy to deal with and sort any issues quickly by phone or email. Can't recommend them highly enough.
5/5
View AgentsProfessional, courteous and efficent
I would like to say how please I am with the handling of our deal so far. It is refreshing to encounter an agent who exudes professionalism, trustworthiness and respect for their clients. The level of professionalism displayed by Mr Dymond and outlet is exemplary. I look forward to doing business with them again in the future. Kind regards A,S.M
5/5
View AgentsGreat service from beginning to end!
Fantastic, friendly service. Gary at Outlet was so helpful. Highly recommend Outlet.
5/5
FacebookAs a pet loving city dweller, Outlet were the perfect choice for me - who knew they had a Let's for Pets section?! Excellent knowledge and a super friendly team, I would highly recommend. Ps. You might also fall in love with the companies mascot, Rumi the Ibizan Hound - I think he has become my Pugs idol!
5/5
View AgentsDavid bray
I have been assisted by David Bray in regards the short letting of my properties and in all occasions David has delivered an exceptional service fully meeting my expectations in term of reliability and quick time of responsiveness . I look forward to be assisted by him for future business and matters regarding the letting.
5/5
View AgentsTHERESA ! Fantastic help
I m very happy about THERESA because she helps me always and she is very reactive. It s very comfortable to have somebody who is very kind and expert in her job. I appreciate this attitude: im very lucky to have THERESA like agent. She does always the maximum for the tenant. Sounds great"
5/5
View AgentsTHERESA ! Fantastic help
I m very happy about THERESA because she helps me always and she is very reactive. It s very comfortable to have somebody who is very kind and expert in her job. I appreciate this attitude: im very lucky to have THERESA like agent. She does always the maximum for the tenant. Sounds great
5/5
View AgentsBrilliant service and very quick
Really happy with the service at outlet, incredibly quick to find a flat and get all the paperwork sorted. We are now renting a fantastic one bed flat in camberwell. We would recommend Outlet, especially if you are looking for somewhere quickly and with no hassle. Will definitely use again!
5/5
View AgentsHonest, professional, all round GREAT agency
Finally, a honest and professional estate agency. This is the second time I've used Outlet to help me find an apartment, and you can't go wrong with them. They offer great properties as decent prices, and after moving in they continue to take care of you should you need anything.
4/5
View AgentsA professional & friendly service
I'm very happy with the service I received from Outlet. The agent was friendly professional and made me feel confident that my needs would be met. I'm very happy with the tenants and wouldn't hesitate to recommend Outlet to anyone thinking of using them.
5/5
View AgentsReliable, straightforward and friendly
Securing our property was quick and straightforward. We have settled in nicely and Oulet have offered their assistance to any questions or issues we've faced. I've experienced previous agents which have been very difficult, it's refreshing to feel in good hands with Outlet.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Outlet Property Services
How many reviews does Outlet Property Services have?
Outlet Property Services's Soho office has 139 reviews across three platforms: 4 on Google, 29 on Facebook (across the whole business), 106 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Outlet Property Services's rating?
Outlet Property Services is rated 4.7 out of 5 across all 139 reviews, and 4.8 out of 5 on Google from 4 reviews, checked 9 October 2026.
What do sellers say about Outlet Property Services?
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Selwyn wrote: "Andrew Thiele accepted my instructions to sell a flat which was soon likely to be compulsorily purchased by the freeholder. This meant there was only one buyer ..."
What do landlords say about Outlet Property Services?
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Doreen wrote: "People wondered why I hadnt used a local agent to the address... this is the reason, and I don’t do reviews normally...I am sure I would NEVER have received ..."
What do tenants say about Outlet Property Services?
50 reviews from tenants, rated 4.9 out of 5 on average. For example, Rachel wrote: "Russell was extremely responsive when we contacted him about a flat he was letting. He was very brief and concise and responded quickly every single time by ..."
Where is Outlet Property Services's Soho office?
Outlet Property Services, 32 Old Compton Street, Soho W1D 4TP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.