Every review we hold for the Soho office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsA well deserved recommendation!
Hi Josh!
Michelle and I would like to send our sincere gratitude to you and your team for finding and setting up tenants in our home. We are so happy that the final piece of the puzzle has been finalized after many arduous months of renovations.
As you are aware Master Harvey is the result of a long difficult journey for us and now that our little miracle has blessed our life, this financial security gives us important options and choices going forward.
It is easy to understand why you are successful in business. Throughout our lasting friendship, you always make me smile and people are drawn to your charisma and personality and this has obviously translated into your work environment. The team have been incredible in their support and understanding leading to them successfully finding the right tenants for our property. The expert advice along the way was extremely useful and spot on.
I know you will anyway but let your team know the great job they have done.
We are happy obviously to fully recommend you and the team at Outlet. Job well done.
Bobby
Robert · 19 October 2015
★★★★★ 5/5
View AgentsHighly recommend Cristian, Theresa and Outlet Property Management
Cristian as our first contact with Outlet Property Services, was warm, efficient and very responsive to any questions we had. The daunting process of finding and securing a new home was made unburdened by both Cristian and later Theresa, who took over once it came to the details and finalising our move. Much like Cristian, Theresa was also friendly, efficient and made the complicated parts of moving less complicated. We would highly recommend Outlet Property Management.
Jonathan · 25 October 2016
★★★★★ 5/5
View AgentsLetting - Russell Wells and Theresa Parkes
My girlfriend and I moved at quite short notice over the summer. We got in contact with Outlet Property and they made the process incredibly straightforward. We spoke mostly with Russell and Theresa and they were both fantastic. Proactive, efficient and quick to respond to our emails both before and after we moved in, they helped answer and resolve any queries we had.
We're delighted with our flat and very happy we choose Outlet Property.
Harry · 9 October 2017
★★★★★ 5/5
View Agents5* - Perfection!
I have used Outlet on numerous occasions for both long and short lets. The whole team are exceptional, they handled all my queries questions punctually and efficiently. Fernando on a recent booking went above and beyond the typical requirements of an estate agent to ensure I had the perfect stay. Thank you Fernando! If your looking for property on long or short term basis then Outlet are your guys!! cant wait to use them again! Ben.
B · 30 November 2015
★★★★★ 5/5
View AgentsRussell Wells Outlet for Homes
Russell Wells has let my properties for around 5 years and provides me with great service. Russell is fair, realistic and sees things from both Tenant and Landlord sides and always provides me with good and knowledgable reasons about the best way to approach things. Always cheery, quick and lovely to deal with as are the rest of the team that I have dealt with including Gary Cooper and David Bray. Would highly recommend.
SL · 24 October 2016
★★★★★ 5/5
View AgentsGoing that extra 2nd mile - Ralph
Ralph has been great with managing our flat. He is considerate and will go that extra 2nd mile to help. I am often a bit cautious about letting agent. Ralph is not your stereotypical agent. He is keen to help and honest.
Mauzima · 10 December 2015
Agent replied · 11 December 2015
It's good to know that the effort we (everyone at Outlet) puts in is appreciated.
★★★★★ 5/5
View AgentsMichelle from Outlet was an agent of the property we bought. The whole process was very challenging and took almost 6 months due to various reasons but I felt that Michelle was the only person being on our side during the process and helping to chase different parties to get some progress. I would use Outlet again which I cannot say about any other agency or solicitor I have used in London so far
Katja · 12 November 2015
★★★★★ 5/5
View AgentsFound it at last!
I'd like to leave a big shout out here for Russell Wells at the Soho office of Outlet Property Management.
Russell went above and beyond the norm to make sure that I found the right property to rent and then to expedite matters for me to occupy the flat at the earliest possible moment.
I have no hesitation in recommending Russell and his colleague Theresa to other people seeking a new home.
Christine · 14 February 2018
★★★★★ 5/5
View AgentsHigh-quality service
My partner and I had to find a flat in London at very short notice. Cristian guided us through every step of the process with effectiveness and devotion. I particularly appreciated the fact that he made himself readily available for us, and seemed to really care about our situation. In less than two weeks, we were moving into our new flat. I definitely recommend Outlet Property for their professionalism and their responsiveness.
Sarah · 3 September 2016
★★★★★ 5/5
View AgentsKind and really helpful. Excellent agent!
Cristian Lupascu helped me and my two flatmates to speed up the references process to get a new and lovely flat. He is always on his phone, even in the evenings and at the weekends. He is very nice, efficient and helped us a lot to get the property as soon as possible.
I do recommend him as an agent. You can trust him and his work is just great!
Laura · 26 October 2016
★★★★★ 5/5
View AgentsProfessional, honest and very efficient
Michelle was excellent when assisting me in the search for an investment flat in Soho. She took an interest in my requirements and displayed a hands on and pro-active approach. I was thoroughly impressed and what a refreshing change to many other agents I have dealt with in the past. I would most certainly recommend the company but certainly revert to Michelle to any future sales or acquisitions in W1.
Iain · 11 November 2015
★★★★★ 5/5
View AgentsGreat service, would recommend
Russell was very helpful in arranging a viewing of the place, Mediating and guiding through the processes of securing the offer. Going above and beyond to make it happen.
I was so pleased with the experience of finding a place with Outlet through Russell's help that I've even recommended some friends for an apartment in the same building, and they did indeed went for a viewing.
Pietro · 14 February 2018
★★★★★ 5/5
View AgentsReview of Cristian Lupascu
Cristian was really helpful during my property search a month ago. He is such an enthusiastic agent, wanting to make sure that everything works well for me. During my moving days, he also made sure that everything goes well and also offered me help to move some of my stuffs.
Even until today he's still helping me with any issues arising out of the property!
Mia · 11 November 2016
★★★★★ 5/5
View AgentsFAST RENTAL OF MY SOHO APARTMENT
I was recommended Outlet by a friend when it came to letting out my Soho apartment. I had already tried another very well known agent in the area with no success. Russell dealt with the property very pro-actively and soon had a tenant lined up for six months who then decided to extend for another two years. Cannot fault the service or the results!
JH · 13 December 2016
★★★★★ 5/5
View AgentsDavid Bray at Outlet is consistently reliable, polite and trustworthy.
David has been a constant source of help and good humor since he took over the short let department. I can rely on his help to rent and look after my flat in Covent Garden. I could not continue to let my flat without his help as he continually provides the support I need as an overseas landlord.
Thank you David and Outlet
Mary · 9 November 2015
★★★★★ 5/5
View AgentsWe rented an outlet property for nearly 6 years and Russell was one of the main agents who dealt with us over this time. He is professional and gets issues sorted out quickly. Russell made us feel well looked after throughout our time in the flat and we would highly recommend outlet and Russell as an agent to others.
HB · 10 April 2017
★★★★★ 5/5
View AgentsRussell Wells
I have worked with Russell in sourcing a number of residential property deals in central London. I found him to be a good communicator, very helpful and very knowledgeable about the market.
When we found a suitable property he was quick and efficient in closing the deal. I look forward to working with Russell again in the future.
Cormac · 7 March 2016
★★★★★ 5/5
View AgentsRalph at outlet is incredible
The communication from Ralph is outstanding. Nothing has been too much trouble regarding my arrival tomorrow tues 31/01.. I run conferences in London and have used lots of different accommodation. I haven't even arrived at my flat yet but will already be rebooking purely based on the service.
Thank you Ralph - it really helps!
Gill · 30 January 2017
★★★★★ 5/5
View AgentsReally friendly and professional
I went to the office to register a room in my flat to rent and I was met by Ralph on reception who talked me through the process and helped me set up the profile. He was very helpful and friendly, and I would recommend Outlet to any landlord looking for tenants to use them,
Brad · 30 July 2016
★★★★★ 5/5
View AgentsBrilliant agency
Outlet are a wonderful agency with staff who really give you that personal touch. They are quick, efficient, and keep you informed at every step of the way and make you feel like you're more than just commission to them. Andrew Thiele has been great to work with, and I'd recommend this agency to anyone.
David · 11 December 2015
★★★★★ 5/5
View AgentsGreat market knowledge
Jonothan gave us invaluable advice about how to present and market our flat. He gave us a realistic assessment of its value taking into account the current market, location and so on. We very much valued his advice and the time he took to help us. He is approachable and friendly.
Katherine · 6 October 2017
★★★★★ 5/5
View AgentsFantastic service
My flat was on the market with another agent for two months without success. When they suggested lowering the price I got in touch with Outlet. Cristian Lupascu was on the case immediately and the first clients he too there reserved it immediately. I can't recommend him or Outlet more highly.
John · 9 December 2016
★★★★★ 5/5
View AgentsExcellent management and efficient letting
Theresa Parkes is making outstanding work with managing our apartment. She is kind and considerate, careful and thorough. She answers the emails promptly and takes care of things without delay.
Cristian Lupascu organized our letting quickly even if it was not a good time to let one's property.
HH · 8 February 2017
★★★★★ 5/5
View AgentsTheresa: very helpful
Theresa has been very helpful throughout our check=in into the new property. She replies to emails and calls quickly. We had some initial problems with the property but Theresa called up the appropriate people immediately to come and sort it out and they came on the same day.
KK · 10 December 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
