Trusted Agent profile · Shrewsbury

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Belvoir Shrewsbury reviews

★★★★★ Excellent

339 reviews across 5 platforms

23 Swan Hill, Shrewsbury, SY1 1NN

Part of Belvoir, see every office.

Belvoir's office in Shrewsbury, at 23 Swan Hill, is rated 4.9 out of 5 across 339 reviews on five platforms, including 212 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.8 / 5

212

Reviews on Google

This office

Facebook logo

5.0 / 5

35

Reviews on Facebook

This office

View Agents logo

4.9 / 5

6

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

52

Reviews on Direct reviews

This office

allAgents logo

34

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Shrewsbury

Belvoir Shrewsbury was one of the first offices to open within the Belvoir Franchise and has established itself as a leader within the Group. Initially we opened in Shrewsbury in 2001 solely as a letting agency and then in 2014 we extended our remit to include selling properties. Indeed our portfolio includes lettings, sales, block management, buy-to-let and mortgage advice. With intimate local knowledge mixed with serious Franchise “top cover” we produce a quality service in both sales and lettings, which is second to none. The service is executed by top quality, extremely well trained, qualified and experienced staff, where all your concerns are dealt with before you are even aware that they are an issue. Our motto is “Property is Personal” and as such we specialise in holding your hand through the labyrinth of complications associated with property sales and lettings. Our team of letting and estate agents in Shrewsbury understand that from the moment you decide to move out, or move in it is going to be a stressful time for you, so we aim to deal with that the pressure for you: If you are selling a property, we offer a marketing package that will deliver a premium price for your property with which we are sure you will be happy. We’ll discuss the selling options with you and your property will be marketed using the best technology, 360* photography, floorplans and even where necessary drone shots, using all the property portals including our own 24/7 website. We will sell it as quickly as possible, finding the right buyer at the right price, but from accepting an offer is where the real work starts; we will not forget you because you have passed your sale on to the conveyancer, we will continue to take an interest and where needed influence your sale to ensure it crosses the completion line on time. When you buy through us we will ensure that your purchase runs as smoothly as possible, keeping you informed as the sale progresses. If you are letting your property, we will ensure that it is let at the right price to the right tenants, meeting all the regulatory, legal and safety requirements. We can then manage the rent on your behalf, looking after the property, the tenant and of course yourself. As a tenant you will be offered a quality property in which you will be proud to live. You will be given a detailed inventory, a tenancy agreement and other documents to guarantee your tenancy within the Housing Act. In all the above we will approach the sale or rent in a totally professional and caring way, looking after your respective interests for the duration of our relationship and beyond. When selling/buying, or letting/renting properties you will find with Belvoir Shrewsbury you get value for money, expert advice, acclaimed customer service and a relationship with which you would be happy to repeat, all for a competitive price.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.

5/5

Direct reviews

Recently used Belvoir to purchase a property in Shrewsbury. I work as a small scale property developer and have considerable experience in dealing with estate agents. My buying experience with Belvoir was first class. I dealt with one person throughout the process who was friendly, helpful and professional. I liked the fact that office staff rather than a viewing agent showed me around the property and had a good knowledge on the product they were selling. Regular updates occurred throughout the purchase that resulted in a smooth, hassle free buying transaction for both myself as the buyer and the seller too. Highly recommend their services

Barry · 20 March 2023

5/5

Google

Jodie from Belvoir Shrewsbury has been extremely helpful getting me sorted with a new home and quickly! Very prompt email responses, friendly and approachable service. Thanks for all your help, really appreciative. Would reccomend this letting agent.

Fran · 1 January 2024

Agent replied · 31 December 2024

Thank you for your kind words.

5/5

Google

We had an excellent service from Helen, Richard and the team. We felt they managed to balance everyone's interests to complete our sale and would not hesitate to recommend Belvoir Shrewsbury to anyone considering selling their home.

Neil · 1 January 2024

Agent replied · 31 December 2024

We all know that having the all parties being pro-active and communicating is key to any transaction and this proved correct in this case. Good job by all, all the best, from All at Belvoir Shrewsbury

5/5

Google

A huge thank you to Helen and her colleagues at Belvoir for assisting me with my recent property purchase. A very professional, efficient and friendly standard of service which made a usually very stressful process much more bearable. I highly recommend Belvoir for all your property purchase or rental requirements.

Charles · 1 January 2023

Agent replied · 31 December 2024

Thank you Charles for your review and we're glad you've settled in well to your new home, from All at Belvoir Shrewsbury

5/5

Google

6* service from the whole team. Great communication, went above & beyond in ensuring our sale went through in a timely manner. Special thanks to Richard & Helen for their professional expertise throughout the process.

Clare · 1 January 2024

Agent replied · 31 December 2024

Thank you so much for this review, it means so much. All the best to you both, from All at Belvoir Shrewsbury

5/5

Google

We have had a fantastic experience with Belvoir in Shrewsbury. They manage one of our properties and have gone above and beyond to get it ready for rental. We live abroad and it would have been impossible to rent our home out if Richard and his team hadn’t been on hand to arrange contractors and iron out several issues. Thank you!

Abbie · 1 January 2021

Agent replied · 31 December 2024

Abbie, thank you very much for your kind words. It really means a lot to us all.

4/5

Google

Found dealing with Belvoir & Helen very easy & responsive . Having barn conversion on the market for considerable period, decided to go dual agency with Belvoir , who introduced a perspective buyer in a week who offered the asking price & a cash buyer so no chain involved. Based on our experience would recommend sellers to consider Belvoir albeit the selling interest rate is higher than some other local agents

Philip · 21 July 2024

Agent replied · 31 December 2024

Thank you Phil, glad we got you a sale and completed on it. As you say we may not be the cheapest - we don't work on quantity of properties, we work on quality, which you have experienced.

5/5

Google

Belvoir, Shrewsbury, have very successfully managed our properties for many years. Recently, we put one property up for sale and within days they found a buyer and the sale went through within six weeks. Every member of staff is very professional, helpful and friendly. They are a pleasure to work with and we have no hesitation in recommending Belvoir.

Christine · 1 January 2021

Agent replied · 31 December 2024

Thank you ever so much for your review. We are so pleased we could help you with this sale and previously with it's rental, it also helps having such pro-active sellers! We wish you all the best for you and your family, from All at Belvoir Shrewsbury.

1/5

Google

Current agents are a complete joke.. been locked out of the property twice when they’ve come to repair things as they some how have keys for the property I did not have, Repairs are done as cheap as possible using second hand parts and break in the exact same way almost on a monthly basis. When leaving they wanted to charge me for belongs that either belong to a previous tenant or the property itself even after it was mentioned to them when I moved in these items were not mine. When I needed a meter reading , which happened to be in the owners property I was just told to contact the owner myself which in my eyes makes the agency completely redundant if I need to contact the owner myself Would rather avoid in future as it was not a good experience at all.

Kyle · 1 January 2024

Agent replied · 31 December 2024

Dear Kyle, I am sorry to read your review and hear that you feel you have not had a great experience, which as you can see from many other reviews, is not the norm. As you know one of the team called you to discuss your complaint with you and we are negotiating with you the return of your deposit. However should you wish to discuss this further, please don’t hesitate to call me. Kind regards, Richard.

5/5

Google

Belvoir has acted as Landlord management and selling of property for me. In all instances they acted with good advice and professionalism. Helen and Richard, who I dealt with mostly, managed a sale that had its difficulties. They kept me informed, sometimes before I asked a question. They managed others in the selling chain by keeping sufficient pressure to ensure completion of the sale. All questions, or opinions from me were listened to and good advice then given. Of all Estate agents I have used Belvoir (Helen) has proven the best.

Keith · 1 January 2024

Agent replied · 31 December 2024

What a beautiful review, thank you for taking the time to write such lovely words and so pleased we got to the end result. All the best from Helen and All at Belvoir Shrewsbury

5/5

Google

After failing to sell my house using another estate agent, I went on the recommendation of a friend to use Belvoir. Yes they are more expensive but I feel I got what I paid for, excellent presentation of the property, personal involvement of the estate agents, regular contact, and I also feel they were very supportive of the buyer. This was good for me as my house was not necessarily the easiest to sell. But, I got a quick sale at the asking price, so happy days & thank you Belvoir.

Dave · 1 January 2024

Agent replied · 31 December 2024

What lovely words David. It's been a pleasure working with you and your buyer. Don't be a stranger, see you soon, from All at Belvoir Shrewsbury

5/5

Facebook

Belvoir have been brilliant! We had George help us throughout our experience with Belvoir, George was organised, reassuring and extremely pleasant. George made the process extremely easy and explained everything simply which was just what we needed as we were moving into our first home. I would highly recommended Belvoir, their application process is very fair and easy.

Fran · 11 December 2020

Agent replied · 28 January 2025

Fran, thank you for your very kind words. Its great to hear such lovely feedback on George and the team, who will continue to be on hand throughout your tenancy. Thanks again from all of us at Belvoir Shrewsbury.

5/5

Facebook

I couldn’t recommend Belvoir highly enough ! From my first meeting with Richard to value our house his knowledge of the market and the area was second to none. The entire selling process was so easy and stress free thanks to Helen, she is extremely professional and so easy to talk to which is perfect when you have lack of selling experience like myself as all my questions were answered with such detail and promptly, no question was a silly question. If I was going to sell again there would be no question I would use Belvoir

Carrie · 15 June 2022

1/5

Google

Terrible estate agents, booked to see a flat with a guy named George Hyne, arrogant, unfriendly and knew nothing about the property, when I asked to put my name forward 3 times, I had no further communication from them, avoid if at all possible.

Keir · 5 June 2025

Agent replied · 6 June 2025

Dear Keir, I am very sorry that our rental procedure let you down, as this should not have happened. As you can see from our other reviews, this is not the norm for us. However, if there is anything else we can help you with the future, we will make sure you are well looked after. Kind regards Richard

5/5

Google

We are so pleased we chose Belvoir Shrewsbury to sell our property.We found Richard and Helen to be very professional and efficient. They communicated regularly keeping us updated with all aspects of the sale. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Allen · 1 January 2023

Agent replied · 31 December 2024

Thank you Mr Kemp for your time to give us a review, it was a pleasure meeting you and your wife, all the best from Helen and All at Belvoir Shrewsbury

5/5

allAgents

A fantastic experience from

A fantastic experience from start to finish. From our initial enquiry about the property Jodie has been professional and approachable and has kept us informed at every step of the way. To the extent that if we have not been successful in securing this property I would have preferred to deal with Belvoir only given the experience I have had with other local agents. In a very tricky rental market as a good potential tenant you simply want to be treated fairly and honestly and to receive regular communication when it is due and Jodie surpassed those expectations. Would highly recommend if you are a potential tenant and also for any prospective landlords .

Jayne · 26 April 2022

5/5

Google

Having recently purchased a property through Belvoir, I can highly recommend Helen and the team. Fantastic communication and a friendly service.

Emma · 4 June 2024

Agent replied · 31 December 2024

Thank you Emma, so pleased we could assist in helping you find your dream home.

5/5

Google

Moving house is probably one of the most stressful things you’ll do the staff at belvoir especially Jodie made the whole rental and paperwork park very easy A+

Craig · 1 January 2024

Agent replied · 31 December 2024

Thank you Criag, hope you enjoy your new home.

5/5

Direct reviews

I have recently bought a property marketed by Belvoir. Despite not being 'the client', I found Helen and the team to be honest, professional and as compassionate to me as a third party. I cannot fault the experience and would choose them for my own affairs in the future.

Sarah · 31 July 2024

5/5

allAgents

I cannot rate Belvoir high

I cannot rate Belvoir high enough . My situation was potentially tricky because I was 10,000 miles away so all communication was done on line… but it was mostly plain sailing , and when it wasn't , due to outside forces, Helen and the team managed my growling at a distance ☺️ They always do what they say they will do and their ability to serve both the tenant and the home owner with equal amounts of respect is commendable. Helen was marvellous, always keeping me in the loop about what was going on and what the next steps were . The system wouldn't let me add more staff members but I would like to mention Glen and Amanda too xxx I would have no hesitation in recommending Belvoir if you are renting your house or selling it ☺️

Williams-Stephen · 11 March 2022

4/5

Google

Super helpful and keep you informed on the whole buying process. Happy to recommend for buying and selling. Special thanks to Helen and Richard 🙂 …

Jane · 9 February 2024

Agent replied · 8 February 2025

Thank you Jane for your review. Wishing many happy years in your new home, all the best from all at Belvoir Shrewsbury

5/5

View Agents
Tenant

Shrewsbury flat let

From my initial enquiry through to the first viewing and the eventual exchange of contracts, the Belvoir team were excellent. They responded quickly to my communications and were very professional throughout the whole process. A special mention for Fiona who was a real pleasure to deal with.

Andrew · 10 April 2025

Agent replied · 14 April 2025

Dear Andrew, Thank you for your wonderful review! It was our pleasure to assist you through each step of your property journey. We're thrilled to hear about your positive experience with our team, especially Fiona. Your satisfaction is our top priority, and we look forward to serving you again in the future. Warm regards, The Belvoir Team

5/5

Google

I recieved an in-person property valuation from Fiona in lettings, who is absolutely lovely and brilliant. Such great knowledge and enthusiasm for my plans going forward. A real asset to Belvoir and I will definitely be in touch once I have decided what I'm going to do. Fiona's passion for all things property was so refreshing! Thank you. Kev

Kevin · 20 October 2024

Agent replied · 31 December 2024

Dear Kev, thank you so much for your comments following your valuation, it was a pleasure meeting you at your lovely home. I look forward to hearing from you. Best wishes, Fiona and the Belvoir Team

5/5

Google

Richard & Helen at Belvoir have been fantastic. From the very beginning of the listing process, they have been honest in offering advice and insight into the market and made the whole journey as smooth as possible. It's been lovely to work with an agent who is fighting for you, rather than against you! I could not recommend them enough.

Leanne · 29 September 2024

Agent replied · 31 December 2024

Thank you Leanne. We got there and thankfully the actual sale was fairly smooth, thank you for being so easy to work with. All the best in your new home, from All at Belvoir Shrewsbury

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Questions about Belvoir Shrewsbury

How many reviews does Belvoir Shrewsbury have?

Belvoir's Shrewsbury office has 339 reviews across five platforms: 212 on Google, 35 on Facebook, 6 on View Agents, 52 on Direct reviews, 34 on allAgents.

What is Belvoir Shrewsbury's rating?

Belvoir Shrewsbury is rated 4.9 out of 5 across all 339 reviews, and 4.8 out of 5 on Google from 212 reviews.

What do sellers say about Belvoir Shrewsbury?

5 reviews from sellers, rated 4.8 out of 5 on average. For example, Michael wrote: "I owned a prestigious apartment in Shrewsbury and had employed Belvoir for several years as the letting agents. Their professionalism helpfulness and attention ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Shrewsbury won Gold; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

Where is Belvoir's Shrewsbury office?

Belvoir Shrewsbury, 23 Swan Hill, Shrewsbury, SY1 1NN.

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