Trusted Agent profile · Shrewsbury

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Belvoir Shrewsbury reviews

★★★★★ Excellent

339 reviews across 5 platforms

23 Swan Hill, Shrewsbury, SY1 1NN

Part of Belvoir, see every office.

Belvoir's office in Shrewsbury, at 23 Swan Hill, is rated 4.9 out of 5 across 339 reviews on five platforms, including 212 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.8 / 5

212

Reviews on Google

This office

Facebook logo

5.0 / 5

35

Reviews on Facebook

This office

View Agents logo

4.9 / 5

6

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

52

Reviews on Direct reviews

This office

allAgents logo

34

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Shrewsbury

Belvoir Shrewsbury was one of the first offices to open within the Belvoir Franchise and has established itself as a leader within the Group. Initially we opened in Shrewsbury in 2001 solely as a letting agency and then in 2014 we extended our remit to include selling properties. Indeed our portfolio includes lettings, sales, block management, buy-to-let and mortgage advice. With intimate local knowledge mixed with serious Franchise “top cover” we produce a quality service in both sales and lettings, which is second to none. The service is executed by top quality, extremely well trained, qualified and experienced staff, where all your concerns are dealt with before you are even aware that they are an issue. Our motto is “Property is Personal” and as such we specialise in holding your hand through the labyrinth of complications associated with property sales and lettings. Our team of letting and estate agents in Shrewsbury understand that from the moment you decide to move out, or move in it is going to be a stressful time for you, so we aim to deal with that the pressure for you: If you are selling a property, we offer a marketing package that will deliver a premium price for your property with which we are sure you will be happy. We’ll discuss the selling options with you and your property will be marketed using the best technology, 360* photography, floorplans and even where necessary drone shots, using all the property portals including our own 24/7 website. We will sell it as quickly as possible, finding the right buyer at the right price, but from accepting an offer is where the real work starts; we will not forget you because you have passed your sale on to the conveyancer, we will continue to take an interest and where needed influence your sale to ensure it crosses the completion line on time. When you buy through us we will ensure that your purchase runs as smoothly as possible, keeping you informed as the sale progresses. If you are letting your property, we will ensure that it is let at the right price to the right tenants, meeting all the regulatory, legal and safety requirements. We can then manage the rent on your behalf, looking after the property, the tenant and of course yourself. As a tenant you will be offered a quality property in which you will be proud to live. You will be given a detailed inventory, a tenancy agreement and other documents to guarantee your tenancy within the Housing Act. In all the above we will approach the sale or rent in a totally professional and caring way, looking after your respective interests for the duration of our relationship and beyond. When selling/buying, or letting/renting properties you will find with Belvoir Shrewsbury you get value for money, expert advice, acclaimed customer service and a relationship with which you would be happy to repeat, all for a competitive price.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.

5/5

Direct reviews

From the initial contact with Richard, Director of Belvoir, in putting the property on the market, to the Sales Manager, Helen Morris, in bringing the sale to exchange of contracts/completion, Belvoir's communication with us was of paramount importance, and made a great deal of difference as to how we felt about the sale's progression. Helen Morris was always helpful with her advice, and in particular, with providing practical solutions to problems that arose. Belvoir are to be applauded for how they managed to look at the individual situation, and the individuals involved in the sale, as well as the bigger picture. We would have no hesitation in recommending Belvoir to a future client.

Cathy · 22 November 2021

5/5

Google

We sold our apartment through Belvoir in Shrewsbury. They were fantastic all along and gave us personal, attentive, professional service at all times. Nothing was too much trouble for them and we felt completely confident in them and their team. We highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Anni · 1 January 2022

Agent replied · 31 December 2024

It's always a pleasure to have proactive sellers. Thank you both for allowing Belvoir Shrewsbury to sell your home and be part of your lives, from Helen and the whole team x

5/5

allAgents

"What and excellent company to ..."

What and excellent company to work with. They look after you from start to finish. Getting into the property was done very smoothly, and the continuous support from the letting staff was very well done. Perhaps the most daunting aspect of being a tenant is when you leave. Jo Jones was outstanding, in tgat she provided tips on how to leave the property in a good fashion and contacts should they be needed. If I ever have to move again, Belvoir will be my first choice.

Liam · 10 October 2021

5/5

Direct reviews

It was an excellent experience. Our agent George was with us every step, answering our questions, however small. The other staff were very professional and friendly. It was the best and smoothest experience of renting a property we have had in 20 years. I should like to add that I found some of the marketing that accompanied our rental process a little ambiguous. The suggestion to take out contents insurance with the same company that carries out reference checks felt a little heavy handed and could easily be misinterpreted.

Joseph · 16 August 2021

5/5

Direct reviews

The team in Belvoir Shrewsbury is highly professional, transparent and dedicated. Our tenancy experience with them has really been a great one. The whole process from A to Z took less than 10 days and we are now comfortably settled down in our chosen property. A big thank you to you all guys: Richards, George, Joe and Clare for your help and support. We would definitely recommend you to anyone who is looking for effective, smooth and speedy tenancy process. Yussra & Awad

Yussra · 15 August 2021

5/5

Facebook

All the staff were very helpful and friendly, especially Marketa and Mark as they helped me and my girlfriend with getting a property, keeping us updated with information and advice. Due to a change in circumstances we didn’t go ahead in the end, but I would would definitely recommend these estate agents!

Joel · 14 September 2020

Agent replied · 28 January 2025

It is always a pleasure to hear kind comments from people we have tried to help find a new home. If you need us for any further advice in the future please do not hesitate to contact us.

4/5

Google

Fiona was great - super friendly and helpful throughout the process!

Rebecca · 10 October 2025

5/5

Direct reviews

George was the best estate agent we could have asked for. He was so on it from the get go, and he made everything so easy for us. We love our new home and we couldn???t have done it without Belvoir and George. I highly recommend Belvoir as the agency to go through they are there for you every step of the way and then your whole tenancy, they will make sure you are in your dream home. Thank you so much Belvoir and George, we are so happy in our new home!

Wade · 9 June 2021

5/5

Google

Everything about Belvoir should make them your number-one go-to for selling your property. I have never felt so comfortable selling a house. The staff are professional, and made me feel like an honoured client every step of the way.

Zeron · 24 May 2025

Agent replied · 28 May 2025

Dear Zeron, We're thrilled to hear about your positive experience with Belvoir Shrewsbury. Thank you for trusting us with the sale of your home and for taking the time to share your thoughts. Our team is dedicated to providing a first class service for every client. We look forward to assisting you again in the future. Warm regards from all of us at Belvoir Shrewsbury

5/5

Google

Hi Lindsey, Thanks for your valuable support, really we were appreciated your amazing customer care service provided on our new house project. Well done. You are really approachable to all our concerns and great follow up. Thank you very much Vinod & Geethu

Vinod · 3 April 2025

Agent replied · 9 April 2025

Thank you for your kind words. We wish you all the best in your new home.

5/5

Facebook

Richard and the team at Shrewsbury we’re brilliant in the recent letting of our property. With the pictures and marketing they used, we had several applications (even without seeing the property) and finally secured a tenant with a higher rent such was the interest generated. Great work. Thank you

Nigel · 6 August 2020

Agent replied · 28 January 2025

Thank you Nigel Kay for your kind words. It also helps having such pleasant Landlords to deal with, knowing that the chosen tenant will be well looked after. Thank you too.👊

5/5

Direct reviews

I have been very impressed with everyone at Belvoir, especially Jodie and Richard. The service offered was very informative, they both were very knowledgeable and supportive. I feel safe with the service they provide and am more than pleased with how thorough they have been with finding me a wonderful tenant. Ma y thanks

Rachel · 28 November 2023

5/5

Google

Jodie at Belvoir Shrewsbury was brilliant. Made the whole process straight forward and was always responding to my emails efficiently. Definitely recommend. Much better than the service we have had elsewhere. Thanks Jodie.

Jack · 1 January 2023

Agent replied · 31 December 2024

Thank you Jack for your kind words. Hope you enjoy your new home.

5/5

Google

It was a pleasure dealing with the team at Belvoir. They are all so helpful and professional. The whole process was seamless! I couldn’t of been happier! Someone was always available to talk to and willing to help! Thank you!PositiveResponsiveness, Professionalism

C · 1 January 2022

Agent replied · 31 December 2024

We appreciate the time you have taken to write a review for us, we can't thank you enough, from all at Belvoir Shrewsbury

4/5

allAgents

A professional

Belvoir are an extremely professional agency and were able to provide advice and guidance throughout the process of selling my property. Helen in particular was excellent, she accompanied potential buyers on all viewings and was also extremely helpful once an offer had been made. They also secured the sale and subsequent exchange during the crazy months of October and November when the economic outlook was bleak and lenders were pulling mortgage offers. If you are looking for an agency that will sell your property then use Belvoir - you might not get the volume of viewings that you would with other agencies but you will get serious buyers and good support.

Anna · 19 January 2023

Agent replied · 25 February 2025

Thank you Anna for your review, so lovely to read your comments, from Helen and All at Belvoir Shrewsbury

1/5

Google

Found them to be extremely arrogant, who complains about a purchasers solicitor being on holiday in the middle of the school holidays. Obviously never sold a property in the summer before. Then expects the purchaser to let the vendor to be able to enter the property after contracts and payment have been made. Typical expectation of estate agents, middle men who do nothing and treat purchasers like dirt. Can't wait for the housing market to stop and the boot is on the other foot, and estate agents have to earn a living.

June · 1 January 2023

Agent replied · 31 December 2024

I (Director of Belvoir Shrewsbury) am deeply sorry you found it necessary to write this poor review, especially as we have never communicated with you in any form and you are not even known to us. Of course should the client wish to endorse your comments we will respond accordingly, however to our knowledge none of your criticisms have ever been raised with us before.

5/5

Google

We were very happy with the service we recieved from Lindsey in selling our house, particularly in a difficult market. we managed to sell before the end of March 25 taking advantage of the pre stamp duty increase.

Martin · 14 April 2025

Agent replied · 28 May 2025

Dear Martin, Thank you for your five-star review! We're thrilled that Lindsey provided you with exceptional service and navigated the tricky market to secure your sale before the stamp duty hike. Your satisfaction is our top priority. Wishing you all the best in your new chapter! Kind regards, Belvoir Shrewsbury

5/5

Google

This estate agent goes above and beyond. Even though they didn’t have the house I was looking for they sourced one from another agent. I was not expecting that! Helen was a pleasure to deal with and took the stress out of what is such a stressful process.

Alfredo · 2 January 2020

Agent replied · 31 December 2024

It has made my day with your kind words and I'm thrilled that we have managed to help you in some way. All the best, from Helen and All at Belvoir Shrewsbury.

5/5

Google

I dealt with Helen when purchasing my property and she was nothing but helpful throughout what was a difficult number of months. I would highly recommend working with Helen! Thank you.

Jazz · 1 January 2023

Agent replied · 31 December 2024

Thank you Jazz. Through blood, sweat and tears we finally got you moved in. Always here if you need anything. From Helen and all at Belvoir Shrewsbury

5/5

allAgents

We wer very pleased with the

We wer very pleased with the service we got from Helen. Richard and the team when selling our house. Nothing was too much trouble and they were very attentive to all the details required for us to move. We can't thank them enough and would recommend them to anyone who is considering selling their house. They go the extra mile !

Neil · 6 February 2023

5/5

allAgents

"We wer very pleased with the..."

We wer very pleased with the service we got from Helen. Richard and the team when selling our house. Nothing was too much trouble and they were very attentive to all the details required for us to move. We can't thank them enough and would recommend them to anyone who is considering selling their house. They go the extra mile !

Neil · 6 February 2023

5/5

Google

Excellent Service, Special mention to George at Belvoir Shrewsbury he went above and beyond from the initial viewing all the way to handing over the keys. We've never had such a smooth process like this before.PositiveResponsiveness, Quality, Professionalism

Miguel · 1 January 2022

Agent replied · 31 December 2024

George is very grateful that you took the time to write this review. Thanks you from All at Belvoir Shrewsbury

5/5

Google

From my initial enquiry through to the final exchange of contracts on my rental property, the Belvoir team were excellent. A special mention for Fiona who was particularly helpful and very professional throughout the whole process.

Andy · 11 April 2025

Agent replied · 12 April 2025

Thank you very much from Fiona and the team at Belvoir Shrewsbury. We hope you enjoy your new home, it was a pleasure dealing with you.

5/5

Google

I have had the best treatment from a fantastic team from Belvoir especially Helen who has been fabulous throughout my sale of my property always good communication commitment and help throughout a star and a credit to the company thank you so much

Lynda · 1 January 2021

Agent replied · 31 December 2024

Thank you Lyn, I'm so pleased your have moved into your new home. As I reassured you at the very beginning, we may deal with selling houses every day but we are very aware that most people only do this a couple of times in their lifetime - therefore we are here to support you throughout the whole process - we're still here after your sale has completed - don't be a stranger, hopefully see you soon, kindest regards, Helen and All the Team at Belvoir Shrewsbury

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Questions about Belvoir Shrewsbury

How many reviews does Belvoir Shrewsbury have?

Belvoir's Shrewsbury office has 339 reviews across five platforms: 212 on Google, 35 on Facebook, 6 on View Agents, 52 on Direct reviews, 34 on allAgents.

What is Belvoir Shrewsbury's rating?

Belvoir Shrewsbury is rated 4.9 out of 5 across all 339 reviews, and 4.8 out of 5 on Google from 212 reviews.

What do sellers say about Belvoir Shrewsbury?

5 reviews from sellers, rated 4.8 out of 5 on average. For example, Michael wrote: "I owned a prestigious apartment in Shrewsbury and had employed Belvoir for several years as the letting agents. Their professionalism helpfulness and attention ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Shrewsbury won Gold; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

Where is Belvoir's Shrewsbury office?

Belvoir Shrewsbury, 23 Swan Hill, Shrewsbury, SY1 1NN.

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