Trusted Agent profile · Shrewsbury

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Belvoir Shrewsbury reviews

★★★★★ Excellent

339 reviews across 5 platforms

23 Swan Hill, Shrewsbury, SY1 1NN

Part of Belvoir, see every office.

Belvoir's office in Shrewsbury, at 23 Swan Hill, is rated 4.9 out of 5 across 339 reviews on five platforms, including 212 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.8 / 5

212

Reviews on Google

This office

Facebook logo

5.0 / 5

35

Reviews on Facebook

This office

View Agents logo

4.9 / 5

6

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

52

Reviews on Direct reviews

This office

allAgents logo

34

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Shrewsbury

Belvoir Shrewsbury was one of the first offices to open within the Belvoir Franchise and has established itself as a leader within the Group. Initially we opened in Shrewsbury in 2001 solely as a letting agency and then in 2014 we extended our remit to include selling properties. Indeed our portfolio includes lettings, sales, block management, buy-to-let and mortgage advice. With intimate local knowledge mixed with serious Franchise “top cover” we produce a quality service in both sales and lettings, which is second to none. The service is executed by top quality, extremely well trained, qualified and experienced staff, where all your concerns are dealt with before you are even aware that they are an issue. Our motto is “Property is Personal” and as such we specialise in holding your hand through the labyrinth of complications associated with property sales and lettings. Our team of letting and estate agents in Shrewsbury understand that from the moment you decide to move out, or move in it is going to be a stressful time for you, so we aim to deal with that the pressure for you: If you are selling a property, we offer a marketing package that will deliver a premium price for your property with which we are sure you will be happy. We’ll discuss the selling options with you and your property will be marketed using the best technology, 360* photography, floorplans and even where necessary drone shots, using all the property portals including our own 24/7 website. We will sell it as quickly as possible, finding the right buyer at the right price, but from accepting an offer is where the real work starts; we will not forget you because you have passed your sale on to the conveyancer, we will continue to take an interest and where needed influence your sale to ensure it crosses the completion line on time. When you buy through us we will ensure that your purchase runs as smoothly as possible, keeping you informed as the sale progresses. If you are letting your property, we will ensure that it is let at the right price to the right tenants, meeting all the regulatory, legal and safety requirements. We can then manage the rent on your behalf, looking after the property, the tenant and of course yourself. As a tenant you will be offered a quality property in which you will be proud to live. You will be given a detailed inventory, a tenancy agreement and other documents to guarantee your tenancy within the Housing Act. In all the above we will approach the sale or rent in a totally professional and caring way, looking after your respective interests for the duration of our relationship and beyond. When selling/buying, or letting/renting properties you will find with Belvoir Shrewsbury you get value for money, expert advice, acclaimed customer service and a relationship with which you would be happy to repeat, all for a competitive price.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.

5/5

Google

Finding a new tenancy these days is not an easy task, and when I was in this situation last summer, many agencies let me down. Above all, their lack of responses or communication delays. Only Belvoir, through its agent George, met all of my requirements; he always provided the best answer to my questions and addressed any concerns I had right away. His professionalism and kindness have been exceptional, making the entire moving process simple and straightforward.

Marco · 1 January 2023

Agent replied · 31 December 2024

Thank you Marco. We are glad we could help you find your new home !

5/5

Google

As a long term tenant (5+ years) I have found Belvoir to be professional in their property management services. They are quick to respond to any faults or situations that may arise. They do so with swift communication and employ contractors who are punctual and complete jobs to a high level. I would recommend them if you are thinking about renting property. *****

Keef · 1 January 2024

Agent replied · 31 December 2024

Thank you very much for your positive review. We all really apricate it.

5/5

Google

Very helpful from start to finish, George was always quick to respond to any questions or queries we had and made the whole process feel very simple and straightforward, we would definitely use them again!PositiveResponsiveness, Professionalism

Jade-louise · 1 January 2022

Agent replied · 31 December 2024

Dear Jade, thank you very much for your lovely review and kind words. It was great that we were able to find you your next home and we are here to help with anything else. Once again, thank you from all of us at Belvoir Shrewsbury.

5/5

Google

I chose Belvoir, on the basis of a very positive recommendation from a close friend. My recent experience with Belvoir Shrewsbury has been the best I have ever had with a letting agent, after 28 years of consistent residency of rented accommodation. Our Negotiators Rebecca Gale and Kaylie Skelhon were very helpful and flexible from the outset and I was found a property that perfectly met all of my needs and more in a record amount of time. I know how competitive the rental market has become and really expected finding a property to be a much more stressful, long and drawn out process. As well as excellent Customer Service, Belvoir's attention to detail within the letting process is outstanding - absolutely nothing was overlooked, every detail was attended to in a most efficient manner. Having successfully completed my Tenancy Application process and taken up residence, I feel very confident and secure knowing that Belvoir will continue to manage my property for the duration of my tenancy. If you are considering taking tenancy of a rental property, on every level I cannot recommend Belovoir Shrewsbury highly enough.

Hannah · 2 January 2017

5/5

allAgents

"Everyone at Belvoir was very..."

Everyone at Belvoir was very helpful when I was selling my dead sister's apartment, particularly Helen and Richard. They gave good advice and nothing was too much trouble for them. They made the whole process smooth and trouble-free.

Julie · 7 June 2024

5/5

Google

George and the team at Belvoir conducted the viewing, sent through documentation and had the application sorted within less than a week. The entire process was seamless and we cannot recommend Belvoir more highly!PositiveResponsiveness, Professionalism

Megan · 1 January 2022

Agent replied · 31 December 2024

Thank you so much for your kind words, we are so pleased we could help you find your new home. Thank you from all of us here at Belvoir Shrewsbury.

1/5

allAgents

Well where do I start. Held a

Well where do I start. Held a tenancy for 26 months. At �500 per month. So I've paid out �13 k in rent. Landlords and these agents couldnt organise a fence panel to be installed. Also let a house not have a smoke alarm (against the law). To top it off the windoes and doors have very thin, fragile and old.glass, which breaks very easily. They did not even apologise over this! Landed a family member in hospital, and not one iota of an apology from belvior Shrewsbury. They aren't in the mindset of tenants. They started evicting me once before over christmas as the lawn was a little long. Had been snowing and I had also fractured my leg weeks previously. As long as they are getting the money they do not care.

Katie · 12 July 2016

5/5

Google

Jodie and Belvoir were really great and found us a lovely new home really quickly, after we had to leave our last one early due to the landlords selling. Found Jodie to be really friendly, understanding, polite and professional and was clearly great at communicating our requests to the landlords. The welcome pack we received with the keys was a classy touch as well. Would definitely rent with them again if we have to.

Duncan · 1 January 2023

Agent replied · 31 December 2024

Thank you Duncan. We are glad you are all settled in and that the welcome pack was appreciated !. Enjoy your new home.

5/5

Facebook

Couldn’t recommend enough, everyone communicates well! Can not thank George enough for making sure we got the keys as soon as possible! Thank you belvior, we are finally settled in our new home 🏡

Jessica · 7 January 2022

Agent replied · 28 January 2025

With Helen at Belvoir making the sale of my father's home so much more comfortable I can't fault her or the team. I found it emotionally difficult and Helen was always there to reassure. I couldn't of don't it so easily without her valuable knowledge and support. Thanks Belvoir..

5/5

Google

I sold my House through Helen and the Team at Belvoir last Autumn. The service was exceptional and very professional throughout. I would highly recommend them, they are very thorough, great communicators and were courteous throughout. 5*

D · 4 February 2025

Agent replied · 22 January 2025

Thank you for your review. It was a pleasure dealing with you and your buyer - great team work. All the best in your new home from All at Belvoir Shrewsbury

4.2/5

View Agents
Seller

Good sale in a difficult market.

The staff at Belvoir were always available, very approachable and friendly. We had a few issues not related to the agency, but Belvoir worked hard to overcome the obstacles along the way.

Rebecca · 3 April 2025

Agent replied · 11 April 2025

Thank you Becky for your kind words and for awarding us a 4-star rating! We're delighted to hear that our team's dedication made a positive impact. Overcoming challenges is part of our commitment to great service, and we're thrilled we could assist you effectively. We look forward to continuing our friendly and approachable service for any of your future needs. All the best from All at Belvoir Shrewsbury.

5/5

Google

Great experience, George was absolutely fantastic, very helpful and polite and they did the whole paperwork pretty quick. Very happy with my experience in Belvoir.

Linda · 1 January 2023

Agent replied · 31 December 2024

Thank you for your kind words Linda. All of us here at Belvoir Shrewsbury are happy we were able to help you find your new home.

5/5

Direct reviews

I???m very pleased with the professionalism and level of service received from Belvoir. Jodie was excellent at answering all my questions and chasing up documents needed from the parties involved. The whole process of renting my new home has gone smoothly and I wouldn???t hesitate the recommend them.

Kezia · 15 September 2023

5/5

Facebook

Very friendly. Helen was very down to earth and answered any question she could help with. Every struggle I've had, she has helped with and without herself or my mortgage broker being so efficient, the sale certainly wouldn't have gone ahead.

Alexander · 21 February 2024

5/5

Google

Belvoir have been a delight from the start. Friendly and responsive. Big thanks to Brogan, George and Glen. Very grateful we found our place!

Holly · 1 January 2023

Agent replied · 31 December 2024

Thank you Holly for your kind words. We wish you all the best in your new home.

5/5

Google

We’ve never had such an easy, personable, smooth experience with an estate agent - and we don’t say that lightly, but Belvoir! Have really made an impression on us with their one to one service and friendly approach. We had one amazing agent from start to finish, always on the other end of an email or phone call in super speedy time, super friendly, genuinely cared about our experience and left us feeling like we never want to move with any other agent again!PositiveProfessionalism

Tom · 1 January 2022

Agent replied · 31 December 2024

Thank you for your fabulous review Tom. Such lovely words and so pleased we were able to help you find your new home. Thank you again from all of us at Belvoir Shrewsbury.

5/5

Google

Lovely gentleman, wished other Agents were as nice! Very good.

H · 1 January 2024

Agent replied · 31 December 2024

Thank you for your review. Out of curiosity who was the lovely gentleman?

1/5

Google

I went into Belvoir and spoke to Richard, 70% of the time he spent talking to me he was on his phone. And after this unprofessional experience I will not be using their company again.

Jamie · 1 January 2021

Agent replied · 31 December 2024

Dear Jamie, I am very sorry that you had this experience. There has also been a delay with reviews coming through, so also an apology for the delayed response. It would be great to chat this through with you, but we don't have any of your contact details on our system. If you would be happy to call me on 0174324200, that would be really appreciated. Kind regards, Richard

5/5

allAgents

Absolutely fantastic service

Absolutely fantastic service from the Belvoir Estate Agents. Jodie was truly heplful with sort out our applications for our new place. Highly recommend anyone looking for a professional service. As tenants we are so happy with their service.

Bernadett · 8 February 2024

5/5

allAgents

"Absolutely fantastic service..."

Absolutely fantastic service from the Belvoir Estate Agents. Jodie was truly heplful with sort out our applications for our new place. Highly recommend anyone looking for a professional service. As tenants we are so happy with their service.

Bernadett · 8 February 2024

5/5

Google

The Belvoir team are extremely professional and operate to very high standards. They are approachable and supportive and we’re there for us the whole way through the journey from advice , valuation, marketing to completion . Thankyou for your help .

Jackie · 29 September 2024

Agent replied · 31 December 2024

Thank you kindly for taking the time to write this review and we are pleased we could be part of what has been an emotional journey for the whole family, take care, from All at Belvoir Shrewsbury

5/5

Google

Thank you, Helen and Richard, for your support with a challenging sale and for helping us staying positive throughout the process. I highly recommend your agency and lovely staff.

S · 2 March 2025

Agent replied · 15 April 2025

Thank you so much for your glowing review and for recognising Helen and Richard's dedication! We at Belvoir Shrewsbury are thrilled to have been able to assist you and appreciate your kind words about our professional and friendly service. Your satisfaction and confidence in us mean the world to our team, and we're overjoyed that we could facilitate a smooth and successful sale.

5/5

Google

The team at Belvoir, especially Helen, gave us very good support throughout the selling of our property. Many thanks

John · 1 January 2023

Agent replied · 31 December 2024

It was a pleasure working with you too. As you know the key to the whole process of selling is communicating with each other. From Helen and all at Belvoir Shrewsbury

5/5

Direct reviews

Such a great agency, really easy to deal with, very professional and helpful when it came to find me a new property to move in. A very smooth process always, this will be my 2nd tenancy through them. I can't praise them enough how good everyone at Belvoir is. Thank you Richard, George, Lydia and Glenn, brilliant service from all of you.

Alex · 22 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Shrewsbury

How many reviews does Belvoir Shrewsbury have?

Belvoir's Shrewsbury office has 339 reviews across five platforms: 212 on Google, 35 on Facebook, 6 on View Agents, 52 on Direct reviews, 34 on allAgents.

What is Belvoir Shrewsbury's rating?

Belvoir Shrewsbury is rated 4.9 out of 5 across all 339 reviews, and 4.8 out of 5 on Google from 212 reviews.

What do sellers say about Belvoir Shrewsbury?

5 reviews from sellers, rated 4.8 out of 5 on average. For example, Michael wrote: "I owned a prestigious apartment in Shrewsbury and had employed Belvoir for several years as the letting agents. Their professionalism helpfulness and attention ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Shrewsbury won Gold; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

Where is Belvoir's Shrewsbury office?

Belvoir Shrewsbury, 23 Swan Hill, Shrewsbury, SY1 1NN.

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