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Belvoir Shrewsbury reviews

★★★★★ Excellent

339 reviews across 5 platforms

23 Swan Hill, Shrewsbury SY1 1NN

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Belvoir's Shrewsbury office at 23 Swan Hill is rated 4.9 out of 5 across 339 reviews on five platforms, including 212 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026. Checked 9 October 2026.

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4.8 / 5

212

Reviews on Google

This office

Facebook logo

5.0 / 5

35

Reviews on Facebook

This office

View Agents logo

4.9 / 5

6

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

52

Reviews on Direct reviews

This office

AllAgents logo

34

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Shrewsbury

Belvoir Shrewsbury was one of the first offices to open within the Belvoir Franchise and has established itself as a leader within the Group. Initially we opened in Shrewsbury in 2001 solely as a letting agency and then in 2014 we extended our remit to include selling properties. Indeed our portfolio includes lettings, sales, block management, buy-to-let and mortgage advice. With intimate local knowledge mixed with serious Franchise “top cover” we produce a quality service in both sales and lettings, which is second to none. The service is executed by top quality, extremely well trained, qualified and experienced staff, where all your concerns are dealt with before you are even aware that they are an issue. Our motto is “Property is Personal” and as such we specialise in holding your hand through the labyrinth of complications associated with property sales and lettings. Our team of letting and estate agents in Shrewsbury understand that from the moment you decide to move out, or move in it is going to be a stressful time for you, so we aim to deal with that the pressure for you: If you are selling a property, we offer a marketing package that will deliver a premium price for your property with which we are sure you will be happy. We’ll discuss the selling options with you and your property will be marketed using the best technology, 360* photography, floorplans and even where necessary drone shots, using all the property portals including our own 24/7 website. We will sell it as quickly as possible, finding the right buyer at the right price, but from accepting an offer is where the real work starts; we will not forget you because you have passed your sale on to the conveyancer, we will continue to take an interest and where needed influence your sale to ensure it crosses the completion line on time. When you buy through us we will ensure that your purchase runs as smoothly as possible, keeping you informed as the sale progresses. If you are letting your property, we will ensure that it is let at the right price to the right tenants, meeting all the regulatory, legal and safety requirements. We can then manage the rent on your behalf, looking after the property, the tenant and of course yourself. As a tenant you will be offered a quality property in which you will be proud to live. You will be given a detailed inventory, a tenancy agreement and other documents to guarantee your tenancy within the Housing Act. In all the above we will approach the sale or rent in a totally professional and caring way, looking after your respective interests for the duration of our relationship and beyond. When selling/buying, or letting/renting properties you will find with Belvoir Shrewsbury you get value for money, expert advice, acclaimed customer service and a relationship with which you would be happy to repeat, all for a competitive price.

Awards

Trusted Agent 2026 results for Belvoir. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.

5/5

Google

I wanted to take a moment to extend my heartfelt thanks to you and the team at Belvoir Shrewsbury for your tireless efforts, professionalism, and patience throughout the journey of selling our property. From start to finish, your communication was clear and reassuring, and you consistently went the extra mile to ensure everything progressed smoothly. Selling a home can be stressful, but your dedication and expertise made the process far easier than we imagined. We truly appreciated the balance of professionalism and personal care you brought to every stage. I would not hesitate to recommend Belvoir Shrewsbury to anyone looking for an estate agent who genuinely works hard for their clients.

Harvey · 18 November 2025

Agent replied · 17 November 2025

Harvey, I can't thank you enough for your review and we have defiantly created a good friendship during your sale. Wishing you and the family all the best with your new home, please pop to see us if you are ever passing. From Helen and All at Belvoir Shrewsbury.

5/5

Google

After having been let down by another agent earlier in the year, we decided to market our property in Wem with Belvoir. This was the best decision for us and we wish we had chosen the Belvoir team to start with! Our house was on the market for a month at which point we agreed a sale on it, with completion following a month after. We would like to thank Lindsey, Helen and Richard for their dedication and professionalism throughout. The quality of the brochure and other marketing materials was great; everything was sent to us for review and approval ever so swiftly! We had a steady stream of targeted viewings which was very encouraging to see especially in comparison to our previous experience. Communication from Lindsey in the main, but with Richard and Helen stepping in as and when, was excellent. The team was mindful of our busy schedules and used whatever communication channel worked best at any given time. Queries were addressed within hours and we were being updated along the way. The support Belvoir provided during every stage of the process was very much appreciated because we had never sold a house before. It was refreshing to be able to rely on the team and not have to worry about and / or chase anything. They were always approachable and answered all our questions (most of which must have been silly!). Selling a house is stressful and it can be difficult to choose an agent to work with. We certainly recommend Belvoir and will be their repeat customers in the future. Lindsey, Helen and Richard: once again, thank you so much for your help!

Siya · 26 October 2025

Agent replied · 3 October 2025

Thank you so much for taking the time to write this review and thrilled to hear that our dedicated Sales Team of Richard, Helen and Lindsey, has proven beyond doubt that communication is everything when buying and selling. Wishing you all the best in you new venture and should you require us in the future, it would be a pleasure to work along side you again.

5/5

Google

Helen and Richard at Belvoir Shrewsbury sold our flat in the centre of town. Helen made a great video for the online brochure, and we had a buyer in reasonable time in a very slow market. The legal stage was a real trial for reaqsons that are hard to pin down, but Helen and Richard listened calmly to my ranting and were helpful in keeping the buyers onside. It went through in the end, 2 months later than expected, to relief all round. You may find a slightly cheaper alternative, but the service provided by the Belvoir team was worth it.

Chris · 26 September 2025

Agent replied · 11 October 2025

Thank you immensely for your kind words and five-star review. We're thrilled to hear that Helen and Richard's dedication played a key role in the successful sale of your flat, especially in a challenging market. Your patience during the legal complexities was greatly appreciated. We're all about delivering exceptional service and it's rewarding to know that our efforts resonated with you.

5/5

Google

If you wish to sell your property with no stress? I highly recommend Belvoir. Honestly, my sale was a bit stressy at times but Lindsey, Helen and Richard made things bearable. I was well informed from them throughout the sale and they alleviated any fears when I needed pacifying! But they got us through the sale and I am very grateful. Thank you guys, for making life a heck of a lot easier. Emma

Emme · 4 November 2025

Agent replied · 17 November 2025

Thank you so much Emma for your wonderful review! We're thrilled to hear that Lindsey, Helen, and Richard were able to support you throughout your sale. Our goal is to make the process as smooth and stress-free as possible, and it's gratifying to know we achieved that for you. We truly appreciate your recommendation and wish you all the best For the future.

5/5

Google

Helen and the team at Belvoir went above and beyond in helping my Mum move into her new place in Shrewsbury, keeping us informed all along the way, ensuring that the process was as easy as it could be, and even going as far as providing some guides to the town etc to help her settle in. It was very much appreciated by the whole family.

Simon · 5 December 2025

Agent replied · 5 December 2025

Thank you Simon for your wonderful review! We’re thrilled to hear that Helen and the team were able to assist your Mum during her move to Shrewsbury. Ensuring a smooth transition and providing helpful resources is our priority. We appreciate your kind words and are delighted to have made this experience positive for your family. If you need any further please let us know.

5/5

Google

Okay. Buying a house is stressful, that's why everyone needs someone like Helen in their lives. She was the perfect combination of personal and professional, was quick to reply with expert knowledge to the numerous, complex queries I had at every step along the way and genuinely went out of her way to help me. I could not have been any more impressed, a real credit to Belvoir and estate agents in general. Thank you Helen for all you did, it is very much appreciated and I can recommend wholeheartedly (I'd give them 6 out of 5 stars, if possible.)

James · 19 June 2025

Agent replied · 20 June 2025

Thank you, James, for your wonderful review! We're thrilled that Helen provided such exemplary service and made your home-buying experience smoother. Your heartfelt recommendation means the world to us and reinforces our commitment to exceptional care for every client. We're here for you anytime you need us in the future! All the best from all of us at Belvoir Shrewsbury.

5/5

Google

We’re sadly saying goodbye to Belvoir after 25 years! Over this period they have handled numerous lettings of two properties and their eventual sales. All the tenancies have all been excellently managed for us, with seamless changeovers and efficient handling of any maintenance requirements. I think that our tenants would say the same thing. Even when we were living outside the country we had no worries, we knew that we could leave everything to the friendly, reliable team at Belvoir. We would like to say a special thank you to Nicky who has been there throughout our experience with Belvoir. She knows how to make everything happen efficiently, effectively and with a smile. Paul’s initial help with choosing a property to let also proved to be a bonus. We can confidently say that the team at Belvoir Shrewsbury know their job and always provide first class service. Try them, you will not be disappointed!

Vivienne · 10 June 2025

Agent replied · 31 December 2024

What an amazing review. We are so grateful you have taken the time to write this and so pleased you have been happy with our service for 23 years, and still going. All the best from ALL at Belvoir Shrewsbury

5/5

Google

I owned a prestigious apartment in Shrewsbury and had employed Belvoir for several years as the letting agents. Their professionalism helpfulness and attention to detail could not be faulted and through these qualities I always felt in very safe and competent hands. When I eventually decided to sell the apartment my confidence in them was such that I placed the property with them to market. Absolutely excellent high-quality photos and walk through video were produced and a buyer was found in under two weeks. As a team they proved invaluable, being proactive through the whole process from liaising with both solicitors and property managing agents, together with negotiating through a labyrinth of recently introduced legislation and regulations. I cannot recommend them highly enough both for their professionalism and total support looking after you through what is one of the most important and stressful processes in people’s lives.

Linda · 14 April 2025

Agent replied · 15 April 2025

We are truly honoured by your glowing review. Thank you for entrusting Belvoir Shrewsbury with your prestigious apartment, both for letting and for the successful sale. Your satisfaction is our utmost reward, and we are delighted to have been able to provide you with peace of mind throughout the process. We deeply appreciate your recommendation and look forward to the opportunity to working with you in the future.

5/5

Facebook

I owned a prestigious apartment in Shrewsbury and had employed Belvoir for several years as the letting agents. Their professionalism helpfulness and attention to detail could not be faulted and through these qualities I always felt in very safe and competent hands. When I eventually decided to sell the apartment my confidence in them was such that I placed the property with them to market. Absolutely excellent high-quality photos and walk through video were produced and a buyer was found in under two weeks. As a team they proved invaluable, being proactive through the whole process from liaising with both solicitors and property managing agents, together with negotiating through a labyrinth of recently introduced legislation and regulations. I cannot recommend them highly enough both for their professionalism and total support looking after you through what is one of the most important and stressful processes in people’s lives.

Hounds · 13 April 2025

Agent replied · 15 April 2025

Thank you immensely for your esteemed review. We are honoured by your commendation and delighted to have supported you through both the letting and sales journey. Your trust in Belvoir is greatly valued, and we're thrilled we could provide peace of mind with our professional service. Your recommendation is the highest praise and we're committed to continuing this standard of excellence for future clients. Again, thank you from All at Belvoir Shrewsbury

5/5

View Agents
Seller

Excellent Service

I owned a prestigious apartment in Shrewsbury and had employed Belvoir for several years as the letting agents. Their professionalism helpfulness and attention to detail could not be faulted and through these qualities I always felt in very safe and competent hands. When I eventually decided to sell the apartment my confidence in them was such that I placed the property with them to market. Absolutely excellent high-quality photos and walk through video were produced and a buyer was found in under two weeks. As a team they proved invaluable, being proactive through the whole process from liaising with both solicitors and property managing agents, together with negotiating through a labyrinth of recently introduced legislation and regulations. I cannot recommend them highly enough both for their professionalism and total support looking after you through what is one of the most important and stressful processes in people’s lives.

Michael · 13 April 2025

Agent replied · 15 April 2025

We're delighted to receive such a glowing review and grateful for the trust you placed in Belvoir Shrewsbury. It's our pleasure to have supported you through each stage of your journey, from letting to selling your prestigious apartment. We strive to provide peace of mind with our dedication to professionalism and detail. Thank you for your high recommendation. Your experience reinforces the effort we put in to make the process as painless as possible. All the best from All at Belvoir Shrewsbury

5/5

Google

I owned my flat in Shrewsbury for 6 years. Belvoir were the management agents for the property and I have nothing but praise for their helpfulness and professionalism. I also asked Belvoir to be my agents for selling the flat. They (Ms. Helen Morris) were responsive to my requests and displayed professionalism throughout the lengthy sales process. I would readily recommend Belvoir to anyone who requires the services of a property management company.

PATRICK · 19 April 2025

Agent replied · 23 April 2025

Pat, Thank you so much for your glowing review and for giving us the opportunity to serve you. We are thrilled to hear about your positive experience with Helen and our team. Your recommendation means the world to us. From All at Belvoir Shrewsbury.

5/5

Google

A huge thank you to Lindsey from the Belvoir Shrewsbury Team! Lindsey ensured our entire buying process went smoothly and was so helpful and responsive to any requests or queries that we had. Going forward, we will always use Belvoir after being thoroughly impressed by the outstanding service and professionalism provided! Thank you so much for all of your help and for being so wonderful!!

Laura · 17 July 2025

Agent replied · 1 August 2025

Thanks very much for your fantastic review Laura! It was a real pleasure to deal with you and I'm so pleased that you were impressed with the service you received. We wish you all the very best for the future in your fantastic new home. Best wishes from Lindsey & the Belvoir team.

5/5

Google

I have recently sold my property with Belvoir Shrewsbury. Helen, Richard & Paul & their team gave a most professional and outstanding service throughout the whole process of selling my property from start to finish. I would highly recommend Belvoir Shrewsbury for selling a property and would use them again..

CAROL · 4 December 2025

Agent replied · 5 December 2025

Thank you so much Carol for your kind words and positive feedback! We’re delighted to hear that you had a great experience with Helen, Richard, Paul, and the team at Belvoir Shrewsbury. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best wishes for your next chapter!

5/5

Google

From our first meeting with Richard, we were immediately impressed by his very professional and friendly manner. The efficient marketing of the property was quickly executed and we were kept informed of all activity regularly, from both Richard and Helen. We soon developed a pleasant and productive phone relationship and we felt confident that Belvoir was working hard to achieve a sale to the right buyers. We were thrilled that completion took place just seven weeks after receiving a mutually acceptable offer and cannot recommend Belvoir Shrewsbury highly enough. The service was highly professional in every way and we felt relaxed and confident throughout knowing that Helen and Richard were managing the whole process.

Janet · 3 December 2024

Agent replied · 3 March 2025

Thank you very much for the lovely review Janet. It was a pleasure working with you and if we can help with anything else in the future, please don't hesitate to ask. Thank you again from all of us at Belvoir Shrewsbury. All the best, Richard.

5/5

Facebook

From our first meeting with Richard, we were immediately impressed by his very professional and friendly manner. The efficient marketing of the property was quickly executed and we were kept informed of all activity regularly, from both Richard and Helen. We soon developed a pleasant and productive phone relationship and we felt confident that Belvoir was working hard to achieve a sale to the right buyers. We were thrilled that completion took place just seven weeks after receiving a mutually acceptable offer and cannot recommend Belvoir Shrewsbury highly enough. The service was highly professional in every way and we felt relaxed and confident throughout knowing that Helen and Richard were managing the whole process.

Janet · 13 November 2024

Agent replied · 22 June 2026

A simple song can make you sing, and a simple hug can make you feel better. I hope my simple hello brings a smile to your face. A friend today was once a stranger, and a simple friend request can make us friends. I’d be glad if you could click into my profile and send me a friend request so we can talk more on Messenger, but if this message feels embarrassing, please pardon my manners. Thanks.🌹🌹🌹

5/5

Google

Our experience with Belvoir has been very positive and Lindsey in particular has gone above and beyond to make the process of purchasing our new home as smooth and stress free as possible. The communication throughout was excellent and it was a truly personal and professional service. A big thank you to the Belvoir Shrewsbury team.

Fred · 28 August 2025

Agent replied · 11 October 2025

Hi Fred, Thanks very much for your glowing review. We're so pleased that you were happy with the service provided by Lindsey and the Belvoir Shrewsbury Team. It was a real pleasure to have met you and to hand over the keys to your beautiful new home. All the very best to you.

5/5

Google

A professional, friendly, proactive and efficient service. Our only regret is not appointing you earlier when selling our property, we may have sold whilst the market was slightly more in favour of the seller! We sold very quickly once Belvoir marketed our property and despite other similar & local properties having already reduced their prices below our asking price, Belvoir managed to get us within 4% of the original asking price. Again, at a time when the market was already in favour of the buyer. There was no pressure from the team to accept or push for more. Their approach ('behaviour') was reasonable for both us and the buyer - no 'games' (that we had seen other agents try). This honest and fair approach certainly increased our trust in them and we will definitely approach them first if/when we next sell. Primarily dealt with Richard and Helen. Both quick to respond on questions/concerns we had at points throughout the process, as well as providing frequent and informative updates. Fees were slightly higher than other local agents quoted, but the service received was worth it. Thanks to their expertise and support we came out the other side without high blood pressure and grey hair, thank you!

Daniel · 29 October 2024

Agent replied · 26 February 2025

Thank you so much for taking the time to write this lovely review. We will always be here for you - only when you are ready.

5/5

Google

Recently moved from London where I have to admit rental is a fast pace transaction. Came to Shropshire and found 4 of the popular agents took so long, and I'm talking weeks to sort a rental out with us chasing them. Was recommended Belvoirs and dealt with the Shrewsbury office. We had a fantastic agent called Fiona whom was so spot on she deserves this mention. Was attentive, quick and got the job done. A credit to the company and puts alot of the other big boy firms to shame! We visited the property had checks done and moved in within 10days! Superb. Fabulous.

Stacey · 20 October 2024

Agent replied · 31 December 2024

Thank you for your generous comments, so glad we could help you find a property to make your re-location a positive experience. It was a pleasure to meet you and hope you are enjoying living in your new home.

5/5

Facebook

Helen and Richard were very helpful with the sale of my property. They kept me up to date with everything I needed to know! Would definitely recommend their service and would use them in the future if required

Becky · 19 January 2026

Agent replied · 22 February 2026

Thanks Becky 💕 You’ve now experienced being a buyer and a seller with Belvoir Shrewsbury 🤩

5/5

Google

Fiona was incredibly helpful when it came to me relocating from Scotland. She was very courteous and friendly when I viewed the property and communication between us was always resolved very quickly. My experience has been nothing but positive during quite a stressful time so it was greatly appreciated.

Roundboi · 25 September 2025

Agent replied · 11 October 2025

Thank you so much much for your lovely review, it was a pleasure dealing with you, I hope you are settling in well to your new home. Welcome to Shropshire!

5/5

Google

I had the opportunity to work for Belvoir Shrewsbury for two years as part of their property management team, and to this day, they are the only estate and letting agent I confidently recommend to friends and family. Whether you're letting, renting, or selling a property, the team, Paul, Richard, Helen, Glen, Nicky, and Amanda bring a high level of professionalism, expertise, and dedication to everything they do. Having also worked for a larger agent in the area, I can confidently say that Belvoir’s smaller, highly specialised team consistently delivers better results and a more personal level of service. Their attention to detail and client focused approach set them apart. If you're considering their services, you can be assured of a reliable, knowledgeable, and results driven team. For property services in Shrewsbury, they are second to none.

Brogan · 3 October 2025

5/5

Google

I've dealt with multiple people here at Belvoir Shrewsbury over the years, the lettings team managed the property when it was being rented and the sales team dealt with the sale process. There's a complex history of help and support they've provided during my time with them, which can't fit in this single review, neither can my gratitude. While the whole team has probably had to step in and help with my property at one point or another, there are some key players who were absolutely essential in managing and selling my property. Richard and Nicky both helped immensely with managing the property as a rental for years, not only handling tenancies seamlessly but also surpassing expectations and supporting me through multiple complex works to the property. Then when it came to the sale, this was incredibly tricky for multiple reasons, not just because it was a listed building. Both Helen and Richard stuck with it despite numerous sales falling through for different reasons relating to solicitors, lenders etc. But every time, Helen was ready to pick up the pieces and start again, reviewing our strategy and suggesting new ideas, including an auction sale which also fell through. Despite the consistent negative news of sales falling through, Helen would get the marketing back up and running, arrange multiple viewings within days and usually find new potential buyers within a week or so. Without Helen and Richard's persistence and support, I couldn't have got this sale completed, and so it goes without saying that I can absolutely 100% recommend Helen, Richard, Nicky and the rest of the team at Belvoir.

Matthew · 20 August 2024

Agent replied · 31 December 2024

Oh my goodness, the whole team thank you for this review you have generously taken the time to write, and it's been a pleasure working with you too.

5/5

Google

Helen and Richard were great from start to finish. They kept on top of updates and ensuring everything was getting pushed through as efficiently as possible. Communication was great and all questions were actioned and sorted quickly. I would definitely use Belvoir again!

Sinead · 12 November 2025

Agent replied · 17 November 2025

We are so pleased to hear that Helen and Richard supported you throughout your sale and purchase. The whole Team wish you all the best in your new home.

5/5

Google

Great estate agents who helped everything move smoothly with my Shrewsbury house purchase. Polite friendly staff, fast responses, everyone on the team was able to help and discuss my case. Property was advertised clearly and full disclosures and information given within a 24-hour period of me requesting it. Good all round service.

Ruth · 31 July 2025

Agent replied · 1 August 2025

Thank you Ruth for your glowing review and five-star rating. We're thrilled to have supported you smoothly through your Shrewsbury house purchase. Your recognition of our team’s politeness, responsiveness, and efficiency means a great deal to us. Enjoy the renovation!

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Questions about Belvoir Shrewsbury

How many reviews does Belvoir Shrewsbury have?

Belvoir's Shrewsbury office has 339 reviews across five platforms: 212 on Google, 35 on Facebook, 6 on View Agents, 52 on Direct reviews, 34 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Belvoir Shrewsbury's rating?

Belvoir Shrewsbury is rated 4.9 out of 5 across all 339 reviews, and 4.8 out of 5 on Google from 212 reviews, checked 9 October 2026.

What do sellers say about Belvoir Shrewsbury?

5 reviews from sellers, rated 4.8 out of 5 on average. For example, Michael wrote: "I owned a prestigious apartment in Shrewsbury and had employed Belvoir for several years as the letting agents. Their professionalism helpfulness and attention ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Shrewsbury won Gold; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

Where is Belvoir's Shrewsbury office?

Belvoir Shrewsbury, 23 Swan Hill, Shrewsbury SY1 1NN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.