Trusted Agent profile · Shrewsbury

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Belvoir Shrewsbury reviews

★★★★★ Excellent

339 reviews across 5 platforms

23 Swan Hill, Shrewsbury, SY1 1NN

Part of Belvoir, see every office.

Belvoir's office in Shrewsbury, at 23 Swan Hill, is rated 4.9 out of 5 across 339 reviews on five platforms, including 212 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

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4.8 / 5

212

Reviews on Google

This office

Facebook logo

5.0 / 5

35

Reviews on Facebook

This office

View Agents logo

4.9 / 5

6

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

52

Reviews on Direct reviews

This office

allAgents logo

34

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Shrewsbury

Belvoir Shrewsbury was one of the first offices to open within the Belvoir Franchise and has established itself as a leader within the Group. Initially we opened in Shrewsbury in 2001 solely as a letting agency and then in 2014 we extended our remit to include selling properties. Indeed our portfolio includes lettings, sales, block management, buy-to-let and mortgage advice. With intimate local knowledge mixed with serious Franchise “top cover” we produce a quality service in both sales and lettings, which is second to none. The service is executed by top quality, extremely well trained, qualified and experienced staff, where all your concerns are dealt with before you are even aware that they are an issue. Our motto is “Property is Personal” and as such we specialise in holding your hand through the labyrinth of complications associated with property sales and lettings. Our team of letting and estate agents in Shrewsbury understand that from the moment you decide to move out, or move in it is going to be a stressful time for you, so we aim to deal with that the pressure for you: If you are selling a property, we offer a marketing package that will deliver a premium price for your property with which we are sure you will be happy. We’ll discuss the selling options with you and your property will be marketed using the best technology, 360* photography, floorplans and even where necessary drone shots, using all the property portals including our own 24/7 website. We will sell it as quickly as possible, finding the right buyer at the right price, but from accepting an offer is where the real work starts; we will not forget you because you have passed your sale on to the conveyancer, we will continue to take an interest and where needed influence your sale to ensure it crosses the completion line on time. When you buy through us we will ensure that your purchase runs as smoothly as possible, keeping you informed as the sale progresses. If you are letting your property, we will ensure that it is let at the right price to the right tenants, meeting all the regulatory, legal and safety requirements. We can then manage the rent on your behalf, looking after the property, the tenant and of course yourself. As a tenant you will be offered a quality property in which you will be proud to live. You will be given a detailed inventory, a tenancy agreement and other documents to guarantee your tenancy within the Housing Act. In all the above we will approach the sale or rent in a totally professional and caring way, looking after your respective interests for the duration of our relationship and beyond. When selling/buying, or letting/renting properties you will find with Belvoir Shrewsbury you get value for money, expert advice, acclaimed customer service and a relationship with which you would be happy to repeat, all for a competitive price.

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.

5/5

View Agents
Seller

Stress reduction.

Faultless. I second James' review - Helen works wonders tirelessly and apparently without effort. We also used Helen and her wonderful colleagues in the purchase of a flat in Shrewsbury. Belvoir spared no effort to help get things done. It's all been done with minimal stress. Highly recommended.

William · 2 September 2025

Agent replied · 2 September 2025

Thank you so much William for your glowing review! We're thrilled to hear that Helen and our team at Belvoir could make your sale and purchase in Shrewsbury a seamless experience. Your recommendation means the world to us, and we’re here to assist you with any future property needs. Wishing you happiness in your new home, from Helen and All the Team at Belvoir Shrewsbury

5/5

Google

Recently purchased our first house through Belvoir Shrewsbury. The sale went very smoothly and Helen was great throughout. Communication was really prompt and thorough, Helen was friendly and professional and helped make everything go through as smoothly as possible. Thank you!

Hannah · 22 October 2025

Agent replied · 22 October 2025

Thank you Hannah for your lovely review and so pleased your purchase went through so smoothly. Good luck with the renovation, from all at Belvoir Shrewsbury.

5/5

Google

I had a good experience dealing with Belvoir throughout buying a property, I had quick replies for every question and they always kept me up to date with things, I dealt with Helen and would definitely deal with her again.

Dan · 27 October 2025

Agent replied · 28 October 2025

Dear Dan, Thank you for your fantastic feedback! We're delighted to hear that you had a positive experience with Belvoir and that Helen provided you with prompt responses and updates throughout your property purchase. We truly value your trust and look forward to assisting you again in the future. Best regards, Belvoir Shrewsbury

5/5

Google

We bought our property through Belvoir. Helen and Richard were both brilliant throughout from our initial enquiry to the day we collected the keys. They were excellent at maintaining communication and kept the sale moving along even when problems arose. They are so professional and if they say they are going to do something, it gets done immediately. They are by far the best Estate Agents we have ever dealt with. We won't be selling our house anytime soon but if I had to, I would want Helen and Richard to do it.

Tracy · 6 March 2024

Agent replied · 31 December 2024

Tracy, what a lovely review, thank you. Best of luck with the refurb and would love to see it finished. All the best from Helen and all at Belvoir Shrewsbury

5/5

Google

Belvoir have been amazing so so helpful. Jodie has been there for us every step off the way. Email with any worries questions you have thag email or even a phone call to help stright away. They have made us renting feel so calm and relaxed. Even been so nice that jodie would even have a laugh and chat with me when I started to stress so thank you so much Jodie you have been amazing every step of the way.

Kim · 1 January 2024

Agent replied · 31 December 2024

Thank you Kimberley, I hope you and your family will be very happy in your new home.

5/5

Google

Well from the range of star ratings it looks like there's good Belvoir offices and not so good ones; this is a review of an excellent one. We've just sold our house through the Shrewsbury Belvoir agency, and the service we had from them was absolutely first class. They did a great job of marketing our mortgage-sensitive house in this year's difficult conditions, but above all they remained fully involved right through to completion day. Helen and Richard were unfailingly friendly and supportive, and spared no effort to help things along. They also maintained communication and engagement with our buyers, their solicitor and other relevant agents throughout, and played a valuable role when the chain got stuck for a while with another buyer's appallingly bad solicitor (NEVER go with an online solicitor - be warned!). Ok, so some other estate agents may charge a smaller commission; but from our experience and observation, this is one endeavour where you definitely get what you pay for: Belvoir Shrewsbury knocked spots off the others in our chain. All in all, very highly recommended.

Alexander · 1 January 2024

Agent replied · 31 December 2024

Dear Alex, what a lovely review - thank you so much. It was a real pleasure working with you and we were thrilled to get this over the finish line in the end. Hope you are all settled in to your new home and we look forward to working with you again in the future. Thanks again from all of us at Belvoir Shrewsbury.

5/5

Google

Being completely new to Shrewsbury, we felt reassured when we were able to secure our lovely rental property through Belvoir. From our first contact with the lettings team everyone, without exception, has been friendly, professional and very efficient. Our emails are responded to immediately and any concerns dealt with promptly and comprehensively. Any contractors sent to the property have also been very good. As tenants we get a strong sense that we are being helped by the whole team, who work together seamlessly. We'd be very happy to recommend Belvoir. Helen & Phil Lloyd

Helen · 1 January 2024

Agent replied · 31 December 2024

Thank you very much for your kind words. We are glad you have settled in to your new home and are enjoying the great benefits of Shrewsbury Life.

5/5

Google

What a great choice we made when we chose Belvoir. We don't live in Shrewsbury, so we had no experience on which we could draw, when we needed to market a property in the town recently. After reading many online reviews for a variety of agents in the area we eventually decided on Belvoir and we couldn't be happier. Although we ended up selling the property, we initially toyed with the idea of renting it out, but as a result of the excellent advice and a detailed market appraisal, provided by Richard, we decided to sell instead. Helen was in charge of our sale and was our main point of contact. For extra peace of mind there was also an extremely friendly and professional team in the office to help-out whenever called upon. Belvoir dealt with everything, from producing a very impressive sales brochure, to accompanied viewings (this was a real godsend, as we don't live nearby). The whole process was dealt with efficiently and with the utmost professionalism at all times, making for a smooth, speedy and stress-free sale. The feedback and updates we received throughout the short time the house was on the market was second to none. We never had to contact the agent, as we were kept informed of developments on a weekly basis (sometimes even more frequently than that). We cannot recommend Belvoir highly enough and offer our sincere thanks and gratitude to Richard, Helen, George and the rest of the team for an all-round five star service.

John · 1 January 2024

Agent replied · 31 December 2024

So, so grateful for your review. Wishing you all the best from the whole team at Belvoir Shrewsbury

5/5

Google

Belvoir! Recently handled the sale to us of a property in Meole Village, Shrewsbury. From the initial viewing to final completion of the sale, the service we received from Richard and Helen from Belvoir’s Shrewsbury office was exemplary. Professional, friendly and efficient at all times, it was particularly appreciated that when there was a delay in the sale of our own previous property, patience and support was very much in evidence from the Belvoir! Team. Highly recommended!!

Doug · 1 January 2024

Agent replied · 31 December 2024

This review means so much to us, thank you. It's been a pleasure assisting you with your move, and hope you have many happy years in Meole Village. Kindest regards from Helen, Richard and All at Belvoir Shrewsbury

5/5

Google

Helen Morris was clear, honest, and kept me informed all the way through the sale of my property. A true professional who cares about her clients. Highly recommended.

Tam · 13 November 2025

Agent replied · 17 November 2025

Thank you Tam for your kind feedback and really lovely to hear that Helen was everything you wanted/needed in an Estate Agent.

5/5

Google

Purchasing through Belvoir was a very professional efficient experience - we needed to move quickly and Richard and his team worked to make it happen keeping in touch not only with us but also solicitors on both sides to ensure things were moving forward. We completed within 8 weeks meeting our deadlines - we would definitely use Belvoir in the future for buying or selling. Thank you to helping us secure our fabulous new home.

Ellen · 1 January 2024

Agent replied · 31 December 2024

Thank you for your lovely review. We do strive to always communicate with all parties - it is key to any successful sale. Wishing you all the best, from All at Belvoir Shrewsbury

5/5

Google

Belvoir is a very professional Estate Agent. This is the second time I have asked Belvoir to sell my home and once again, I received excellent service. Lindsey, Richard and Helen have always got time to help you. The support, advice and care shown from Belvoir throughout the whole process was fantastic and second to none. I can’t recommend highly enough. Thank you Belvoir.PositiveResponsiveness, Quality, Professionalism, Value

Jules · 19 December 2025

Agent replied · 31 December 2024

Thank you so much Jules for your kind words. As an Estate Agent in Shrewsbury it's lovely to hear that we are seen as normal, kind human beings - as you have witnessed we only want the best for our clients. Hopefully our relationship will carry on for many years to come. Thank you again from ALL the team at Belvoir Shrewsbury

5/5

Google

Well what more can I say but thank you Helen at Shrewsbury Belvoir for your amazing service and getting my property purchase over the line so quickly. You truly are the best from the minute we met I new it was going to be an amazing journey. I would highly recommend Helen for your next purchase 😁 …

Rachel · 30 August 2024

Agent replied · 31 December 2024

Rachel it's been a pleasure meeting you, and your family during your purchase, and so pleased it went through so smoothly.

5/5

View Agents
Seller

Professional Estate Agents

I have recently sold my property with Belvoir Shrewsbury. Helen, Richard & Paul & their team gave a most professional and outstanding service throughout the whole process of selling my property from start to finish. I would highly recommend Belvoir Shrewsbury for selling a property and would use them again..

Carol · 3 December 2025

5/5

Google

I bought a house in Shrewsbury through Belvoir and the service I received was outstanding. Helen was really easy to deal with and extremely helpful every time I asked her to assist with anything. The sale went through in just over 6 weeks and that definitely wouldn’t have happened without Helen’s help and close control over the whole process. I can’t recommend Belvoir highly enough. Thanks again Helen!!

Chris · 1 January 2024

Agent replied · 31 December 2024

Humbled by your kind words and so pleased we got the outcome and timescale you wanted, can't wait to see the end result, all the best from Helen and All at Belvoir Shrewsbury

5/5

Google

We rented our first ever home as a young couple through Belvoir Shrewsbury and was at the property for almost 2 years. Throughout our time there, both Belvoir and our landlord did all they could to fix any minor issues we faced … I must add this was all done during the peak of a global pandemic. I would like to thank them, in particular Jodie and George who have been ever so helpful during the end of tenancy period. I hope whoever moves in next enjoys it as much as we did.

Danielle · 1 January 2023

Agent replied · 31 December 2024

Thank you very much Danielle, and what an extraordinary 2 years it has been! We have defiantly worked together to make this tenancy as smooth and enjoyable as possible for yourselves and we wish you all the best in your new home. Thank you from all of us here at Belvoir Shrewsbury.

5/5

Google

As well as excellent Customer Service, Belvoir's attention to detail within the letting process is outstanding - absolutely nothing was overlooked, every detail was attended to in a most efficient manner. Having successfully completed my Second Tenancy Application process over, in the last eight years with them and taken up residence, I feel very confident and secure knowing that Belvoir will continue to manage my property for the duration of my tenancy. If you are considering taking tenancy of a rental property, on every level I cannot recommend Belovoir Shrewsbury highly enough. Thank you - George, Glen, Helen, Richard for your help and support during the most stressful time for me.

Zori · 1 January 2023

Agent replied · 31 December 2024

Thank you Zori for taking the time to write this heart warming review, it means a lot to all of us, from All at Belvoir Shrewsbury

5/5

Google

Cannot thank Lindsey enough for all her help with the process. She happily answered any questions we had and supported us throughout. Would definitely recommend.

Carly · 15 August 2025

Agent replied · 22 August 2025

Thank you very much for your lovely review Carly! Lindsey is thrilled with the feedback. We wish you and your family all the very best, from all the team at Belvoir Shrewsbury.

5/5

allAgents

Belvoir Shrewsbury: A Stellar

Belvoir Shrewsbury: A Stellar Experience I recently sold my house with the help of Belvoir Shrewsbury, and I cannot recommend them highly enough. They acted as sole agents for the sale, and their professionalism and dedication throughout the entire process were truly exceptional. From the very beginning, Helen, Richard and the team at Belvoir Shrewsbury impressed me with their communication. They kept me informed every step of the way, providing regular updates and answering any questions I had promptly and thoroughly. Their expertise in the local market was evident, and they provided sound advice that ultimately led to a successful sale. Beyond their professionalism, Belvoir Shrewsbury consistently went above and beyond. They navigated any unforeseen challenges swiftly and calmly. Their commitment to getting the sale over the line for me was evident in every interaction. If you are looking for an estate agency that prioritizes communication, professionalism, and going the extra mile, I urge you to choose Belvoir Shrewsbury. You will not be disappointed!

Sarah · 23 September 2024

5/5

allAgents

"Belvoir Shrewsbury: A Stellar ..."

Belvoir Shrewsbury: A Stellar Experience I recently sold my house with the help of Belvoir Shrewsbury, and I cannot recommend them highly enough. They acted as sole agents for the sale, and their professionalism and dedication throughout the entire process were truly exceptional. From the very beginning, Helen, Richard and the team at Belvoir Shrewsbury impressed me with their communication. They kept me informed every step of the way, providing regular updates and answering any questions I had promptly and thoroughly. Their expertise in the local market was evident, and they provided sound advice that ultimately led to a successful sale. Beyond their professionalism, Belvoir Shrewsbury consistently went above and beyond. They navigated any unforeseen challenges swiftly and calmly. Their commitment to getting the sale over the line for me was evident in every interaction. If you are looking for an estate agency that prioritizes communication, professionalism, and going the extra mile, I urge you to choose Belvoir Shrewsbury. You will not be disappointed!

Sarah · 23 September 2024

5/5

Google

I could recommend Belvoir estate agents to anyone as they are brilliant, Helen, Richard and the team are ultra professional totally supportive and take all the stress out of the whole process. They are very realistic on actual property values and will keep you fully updated even if there is no news which is important during the stressful minefield of property sales.

Ian · 1 January 2024

Agent replied · 31 December 2024

Thank you Ian for your extremely lovely review and pleased to hear we could take some of the stress off your shoulders. All the best for you and your family from Helen and All at Belvoir Shrewsbury

5/5

Google

Helen was very accommodating, welcoming and informative during our house buying process. As first time buyers we were very nervous about the whole process and we were grateful that she always kept us updated with the progression of the sale and was always available to answer any of our questions. Thank you to Helen and the rest of the team at Belvoir!

Darcey · 1 January 2024

Agent replied · 31 December 2024

We are pleased to hear we helped ease the stress of your journey purchasing for the first time. Wishing you and your family every happiness, from All at Belvoir Shrewsbury

5/5

Google

Have now used belvoir to both rent my property and more recently sell it I have received the same high quantity of professionalism help and expertise both times Paul and his team really are amazing always helpful and efficient and make selling and renting a very streamlined process. Thankyou Helen for all you did selling my property so quickly and with no hassle what so ever. I have nothing but praise for a very well run company. Thankyou to you all Zoe parker

Zoe · 1 January 2022

Agent replied · 31 December 2024

Thank you so much for your kind review, and the card and chocolates! It's been a pleasure working with you too, from ALL at Belvoir Shrewsbury - don't be a stranger.

5/5

Google

The team in Belvoir in Shrewsbury is highly professional, transparent and dedicated. Our tenancy experience with them has really been a great one. The whole process from A to Z took less than 10 days and we are now comfortably settled down in our chosen property. A big thank you to you all guys: Richards, George, Joe and Clare for your help and support. We would definitely recommend you to anyone who is looking for effective, smooth and speedy tenancy process.PositiveResponsiveness, Quality, Professionalism, Value

Awad · 1 January 2022

Agent replied · 31 December 2024

Dear Awad, thank you so much from the fantastic review. So pleased we were able to help you find your new home and great that all all went well. Hope you have settle in nicely. Thank you again from all of us at Belvoir Shrewsbury.

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Questions about Belvoir Shrewsbury

How many reviews does Belvoir Shrewsbury have?

Belvoir's Shrewsbury office has 339 reviews across five platforms: 212 on Google, 35 on Facebook, 6 on View Agents, 52 on Direct reviews, 34 on allAgents.

What is Belvoir Shrewsbury's rating?

Belvoir Shrewsbury is rated 4.9 out of 5 across all 339 reviews, and 4.8 out of 5 on Google from 212 reviews.

What do sellers say about Belvoir Shrewsbury?

5 reviews from sellers, rated 4.8 out of 5 on average. For example, Michael wrote: "I owned a prestigious apartment in Shrewsbury and had employed Belvoir for several years as the letting agents. Their professionalism helpfulness and attention ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Shrewsbury won Gold; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

Where is Belvoir's Shrewsbury office?

Belvoir Shrewsbury, 23 Swan Hill, Shrewsbury, SY1 1NN.

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