Strata Shirland reviews

★★★★★ 5/5

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Strata and Sheereen

We bought a lovely Strata house and the customer service was fantastic.Sheereen was so helpful and caring! She informed us of the process / dates etc and helped us every step of the way. I’d definitely recommend Strata based on my experience.

Kate · 21 December 2022

★★★★★ 1/5

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Anyone reading this considering buying…DONT

Anyone reading this considering buying a house , please come to the kudos site and see the state of the place after 5 years, and if you are happy to live where articulated lorries and trucks pass by your house all day everyday, where paths and roads are dug up, filled and dug up again ,all the while still not anywhere near finished, where you like to have your windows covered in dust from works being done and redone again, and also like the sound of construction and mainly destruction all day this is definitely the place for you. To get a view of the customer experience just read the reviews where they cant even bother replaying to people who have legitimate reason to complain and they send a copy and paste reply. I strongly advise you to avoid and dont buy.

Joe · 13 October 2023

★★★★★ 5/5

Trustpilot

Good service

David Innes from Strata came today to do some bits in my house that required work, he was on time and spent the full day at the house which made me feel re-assured that everything he did was at a good standard, he wasn't in a rush to get the job done. I was happy with all the work completed and he communicated well. Would be happy to have him back again.

Gemma · 5 April 2024

★★★★★ 5/5

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Very friendly and nice

Barry was Very friendly and nice, sorted out our problem quickly and saw that we just got a washing machine and was having trouble with it and helped us out

Jakob · 29 November 2023

★★★★★ 5/5

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Venice Attraction site

We moved into our Venice on the Attraction site three years ago. Although we’ve had a lot of after sales jobs (some of which were highlighted in an end of warranty survey), we have worked closely with Strata and they have all been rectified. James in particular has gone above and beyond expectations to help us, and to ensure we received the best possible care. We absolutely love our home, and would highly recommend Strata to anyone who is thinking of purchasing a house from them.

Andy · 11 October 2023

★★★★★ 1/5

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Avoid Strata dream Hull

This company will do anything to sell you there properties and then when they have your money they do not care about your happiness. We visited dream Hull to view the show home , but we had a concern over the affordable housing ie rental property Previously 5 years ago we bought a new keepmoat house on Southcoates Lane , affordable housing was mix with purchased property and we had nothing but trouble with anti social behaviour. So our main question when looking at dream was , where are the rental properties or social housing. We were told all these were separate and not mixed with purchased property. We chose a house and went ahead , fast forward to moving in June 23 , we then find out that half the street has been sold to 13 group and Hull city Council. One of the properties has 10 occupants. We are extremely upset by the way strata told us there wouldn't be rentals down our street and now there is lots . They say anything to get the sales and then di the opposite. We have contacted strata but they are not prepared to do anything basically saying we can sell our houses to who we want . Please avoid this site , lies for sales . Update they've come back saying they haven't had any reports of anti social behaviour, what do they call a house being burnt down and having to be completely rebuilt, also kids at night knocking down all the fencing at night ,which was reported . This company just lie , as to support offered we've received nothing.

Russell · 10 October 2023

★★★★★ 5/5

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Reserved a property on Thursday 19…

Reserved a property on Thursday 19 December 2019 with Charlotte Corah at your 360 Site at Whittington Moor, near Chesterfield. We found the whole experience with Charlotte a very straight forward yet informative one. Well done to her for representing Strata in such a positive and honest manner. Charlotte is a definite asset to the Company!!Stephen & Susan

Stephen · 30 December 2019

★★★★★ 5/5

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Sales adviser Shreen Ali at strata…

Sales adviser Shreen Ali at strata verve helped me best to select the plot & gave all further details. The hard work & professionalism of Shreen Ali is appreciable, 5* experience, Thanks a lot Shreen Dr Mughees A

Mughees · 17 April 2023

★★★★★ 5/5

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Fixed door

One of Strata's joiners came to sort out the front door. His name is Jeff. Sorted the door really quickly and very profrssionally even though others have previously not been able to sort the issue, he identified that the door was at the maximum adjustment and so would have to be realigned. We have had very few issues with our new home since moving in. I'm sure if Jeff had hung the door in the first place it wouldn't have needed sorting, but glad it has been done and grateful to Strata for sorting any issues promptly.

Alex · 28 September 2023

★★★★★ 1/5

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We have lived in our home for over…7 years

We have lived in our home on Elegance Ackworth for over seven years. When we purchased was told the roads and pavements would be finished in two years. There would also be speed humps on Turnberry Avenue, benches on the green and here we are nearly eight years later all we have to show for it is an unfinished green space and community centre, roads that are not fit for purpose and dangerous pavements and the last workmen we spoke too said no traffic calming measures were planned. A grey metal pole that had a delivery sign on it has been abandoned in the ground on the green open space. We also have an issue outside our house where water collects making a deep puddle every time it rains so when cars speed through it our car/drive get soaked and anyone that happens to be passing.The estate is nothing like the promotional video and plans we were shown during purchasing. Very disappointed

Mrs · 27 September 2023

★★★★★ 5/5

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Ambience

Been in our house now for over 7 months & absolutely love it & couldn’t thank Charlotte, Tom & the team at ambience enough for everything they have done for us from reserving the plot back in Sep 16. Nothing has ever been too much hassle & they are always willing to answer any questions with smiles on there faces :)

Lauren · 9 February 2018

★★★★★ 5/5

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Mike tall

Mike tall - Mike was polite and friendly when he arrived. He went over all the jobs he was here for, completed all jobs with minimal interruptions and to a high standard

Chris · 26 September 2023

★★★★★ 1/5

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Email after email with little response

Email after email with little response, 3 years in our home (the last to be sold) and still the roads and surrounding area are a mess. Our cars are taking a hammering each and every day! I’ve had three lots of damage to my car since living here and you take no responsibility. You have now started to act given the volume of poor reviews, but that shouldn’t have to happen! I am still waiting for your QS team to confirm why the land in front of my home isn’t hardcore as per the plans and instead left as an overgrown mess for us to maintain at our expense!!Sort it out Strata!! We didn’t pay 1000s to live in an eyesore! You’ve got our money, now you don’t care.

Jaclyn · 26 September 2023

★★★★★ 1/5

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Abandoned estate with no sign of accountability

The estate looks and feels abandoned by Strata. Roads are unfinished, uneven and you need to invest in a monster truck to drive up and down turnberry avenue without being thrown all over your car. The corner on turnberry avenue is one of the worst corners I've ever witnessed, an accident waiting to happen. The walkway at the side of the road is just as wide as the road itself and makes it tight for vehicles to pass each other, especially given it's a blind bend. The path on the main green also requires tarmac as the hardcore / stones you've put down in the past looks "ok" for a couple of months then as it get used it quickly turns shabby, as it's a short term solution.We, as residents have been promised the earth that this will be fixed or resolved and the roads will be covered in tarmac etc etc with no definitive timescales. It's evident now that our patience as a community is wearing thin; hence the numerous amounts of recent feedback. We've spent millions and millions of our hard earned money buying the 100s of properties at Elegance. It'd be great if you could resolve ALL the outstanding issues at site and take the feedback and concerns from your residents seriously. Now Strata, over to you....

Dean · 23 September 2023

★★★★★ 2/5

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roads not sorted after 2 years…

Once strata had sold all the houses on the estate they left almost instantly leaving the roads a complete mess. The estate has been complete for 2 years now, but still not sorted the roads or pavements. Email and call, just get told they are on with it, get sent letters saying top priority but must think we was all born yesterday, never see anyone on site. Complete jokers !!!! House itself had no real issues but frustrating once they have as much money as they can they jog you off

Rhys · 23 September 2023

★★★★★ 2/5

Trustpilot

Hazardous roads and poor quality green area

Strata AckworthStrata promise prestige luxury homes and a high quality build, we have paid an arm and a leg to own one of these houses on top of the extras that we requested (equating to £10k extra) the kitchen is thrown together with the cheapest materials, the appliances are cheap and not very cheerful. The garden was a metre difference incline from back doors to bottom of garden. We have thankfully turned the property into a higher quality place to be using additional spending. The roads are in a horrific state, paths are incomplete and hazardous, cars are having to park outside their homes in busy parts of the road, creating near misses and poor visibility. If Strata were to provide adequate parking spaces and widen the corner on Turnberry Avenue in order to improve visibility this would be extremely useful, the Strata estate is a busy bustling place and there are so many children on the estate, I fear an awful accident is waiting to happen. In addition, the green areas are full of huge rocks among the grass, and in no state to be used. We simply wish to see some high quality improvements and care from Strata in our neighbourhood.

Lea · 22 September 2023

★★★★★ 1/5

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Holes in the ceiling and roads unfinished

The property is only 4 years old and had 2 leaks in the bathroom as this wasn’t plumber in properly, causing a hole in the kitchen ceiling.. I have read others on the estate also having the same issues..Poor finish to the property including kitchen shelf’s missing or left at the bottom of the cupboardsThe estate roads and community centre has not been finished, the roads are causing damage to cars and are unsafe for children and families that live on there. Very poor experience for a first time buyer

Lauren · 22 September 2023

★★★★★ 1/5

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I do like leaving a good review but on…

I do like leaving a good review but on this occasion, that's just not possible. As many readers will have noticed from the recent poor reviews, this all comes down to the strata estate in Ackworth, which I have called home for the past 8 years. My house I have to say was finished to a good standard but it was built at the end of phase 2 when strata were waiting for planning permission for phase 3, so maybe I got lucky. Unfortunately the phases after that have been shambolic at best and down right abysmal at its worst.The roads, the drains, the community centre and green, all unfinished with absolutely no f***s given by strata.All I can recommend is be very careful of buying on a strata development, ask your potential neighbours before committing to buy, you never know you might get lucky!!No doubt I'll receive the same response that everyone else has received from strata about my comments. Why reply individually when a blanket response will do. The it'll do way, thats the strata way!!

Mark · 21 September 2023

★★★★★ 1/5

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Strata Ackworth

*Edited to add that we do not live on the Elegance site. We are on the site before this that STILL isn’t completed. I emailed earlier to specify that you needed to communicate with ALL of the residents and not just those who live on the Elegance site. You have residents who have lived on Instinct for almost 10 years who seem to be long forgotten about (clearly with your reply!!) who still don’t have roads and footpaths. We have lived on the Strata estate for NINE YEARS and still have no finished roads or footpaths!!! The state of the estate is unsafe and unsightly. When we bought our house we were told everything would be fully complete in a small time frame. Definitely not that we’d still be waiting after 9 years. And now an unfinished community centre to add to the mess and unfinished green spaces. Wouldn’t recommended buying a Strata home unless you want to live permanently on a building site with sub par standards at best.

Nichola · 21 September 2023

★★★★★ 2/5

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Very good at chucking up houses and not a lot else

Very good at chucking up houses and then leaving the streets in a sorry state. The main road in and out of our estate has been a hodge podge of pot holes, raised grates, and dodgily patched asphalt of the lowest quality. Don't even get me started on the Community Centre that never was.Lots of promises, not a lot of action.Update: upped to 2 stars due to the prompt response, willing to up it more once work is completed, etc. :)

Dom · 21 September 2023

★★★★★ 1/5

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Strata Ackworth

I have lived on the strata ackworth development for nearly 7 years. Strata have deserted the estate since they sold all the houses. It's a mess. Unfinished road, which is right outside my house. A scruffy communal green. An unfinished community centre surrounded by a wasteland and heras fencing. People have paid, in some cases, over a quarter of a million for these Houses. Strata have got their money and vanished. Time to get the local Press and TV involved.

Paul · 21 September 2023

★★★★★ 1/5

Trustpilot

Dangerous and abandoned site

Dangerous and abandoned site. We moved onto the Elegance development in 2017 and were very happy with our house. However, this has now been tarnished by the blatant abandonment by Strata. They have abandoned the site and it’s residents. Leaving us with dangerous roads and kerbs, a dangerous children’s play area (POS) with exposed rocks and stones and unsecured fencing. We have written to them on many occasions and receive nothing but lip service back. Strata have gone on to build further sites around our area and upon inspection they have finished them all so why have they abandoned us? Strata complete your obligations to the residents of Elegance before your reputation is tarnished further or do you simply not care?

Xena · 21 September 2023

★★★★★ 1/5

Trustpilot

Failure to respond and act

I'm looking to move into the Ackworth with signing expected tomorrow. This is not going ahead because for the last 8 weeks Strata have failed to give an accurate or reasonable response to our queries. Checks on the house brought up issues on the sewers, they are currently private and don't meet standard. Yorkshire water won't adopt until strata sort it out, stratas response is 'we will, at some point' online research suggests it can take 10yrs for Yorkshire water to adopt, any issues in the mean time are ours! Awful experience dealing with strata, no one really cares once their houses are sold, they up and move sticks, a bit like thar Simpson episode with the monorail. Never again. Wasted 5k on legal expenses to be stuck letting people down owing to strata.

Mrs · 21 September 2023

★★★★★ 1/5

Trustpilot

Ackworth

We have lived on the ackworth site for over 9years now and still don’t have roads which have been completed. The road coming into the estate and the corner on turnberry is too tight and is an accident waiting to happen. Trying to get out of a few of the streets is so hard as cars are parked where their should be trees planted to stop this. The green is an eyesore which is not safe for children to play on. Then there is also a community centre which has been built and not completed!!

Lau · 21 September 2023