5/5
Katie at Northwood was the only Agent in Sale who could find a property while I was in the process of relocating from outside the UK. During my time in the property, Katie was always on hand to listen, offer advice and assistance when I … More

Trusted Agent profile · Sale
Verified
★★★★★
215 reviews across 2 platforms
43 - 45 Cross Street, Sale, M33 7FT
Part of Northwood, see every office.
Northwood's office in Sale, at 43 - 45 Cross Street, is rated 4.0 out of 5 across 215 reviews on two platforms, including 187 Google reviews rated 4.0.
Every review we hold for the Sale office, from every platform, shown as written. First names only.
5/5
Katie at Northwood was the only Agent in Sale who could find a property while I was in the process of relocating from outside the UK. During my time in the property, Katie was always on hand to listen, offer advice and assistance when I … More
5/5
A very thorough and professional experience dealing with Daniel and the team at Northwood. Any issues have been reported promptly and dealt with quickly and efficiently. I have re-let the property through Northwood again after discussing the various options with Daniel, who explained in detail and with honesty, the pros and cons both for myself and for Northwood.
Hi Richard, I am really pleased the service you have received has been good. Your positive feedback is really appreciated and we look forward to continuing to work with you.
4/5
Dan Harris personally handled everything to do with my property. As a Landlord, it was important that the right person would be renting out my property and Dan went to great lengths to make sure I got the right tenant. He responds very quickly to queries and gets the job sorted. I would highly recommend.
Thanks Lisa, good luck with everything and if we can be of any assistance in the future then please let me know. Regards, Daniel Harris, Manager and owner of Northwood
5/5
I just bought a flat recently through Northwood agency, I’m happy with the service I got, Mr H was professional & helpful through all the process, I’m satisfied with the service I got and I thank him for that, I recommend the agency
Dear Nisrine, Thank you so much for your kind review and congratulations on your new flat! It was a pleasure assisting you throughout your purchasing journey. We're delighted to hear that you're satisfied with our service and grateful for your recommendation. If you need anything further, please don't hesitate to reach out. Best wishes, The Northwood Team
5/5
I have sold several houses with Daniel and his team and they have been superb. From sorting out issues from the solicitors and the buyer to helping me through the process and making everything as easy as possible. Not to mention they got me a record price for my property. I would thoroughly recommend them.
Thank you Iain always a pleasure dealing with you.
5/5
Branch: Sale, 43-45 Cross Street Lettings (as a Tenant) Postcode: M33 I would like to say a massive thank you to Leanne Jervis at the sale Manchester branch for everything she has done for us since moving in, Just recently we have had issues and the lady has gone above and beyond to help us and made things less stressful, thank you for all your help. I also like to say that one of your best staff isn't on the website to tag in and find which is quite frustrating. Alex porter
5/5
We’re very happy with the service that was provided to us by Northwood. Angela was amazing at getting us started on the purchase but sadly left. There was a little confusion after, but Yvonne and her team took over and helped out and helped us finish the purchase. There was a little problems that we ran into with third parties, but the team at Northwood helped us resolved all problems we had and made our experience a lot less stressful. Every time we contacted them they were always available to help. Yvonne always knew how to keep us calm in stressful situations and we thank her for all her support and getting us through one of the most stressful thing in life. We would like to thank Yvonne and the whole team at Northwood. We couldn’t of done it without them.
5/5
This has been my first time renting a property and from my first enquiry I have been dealt with professionally and efficiently (even though this was during the lockdown due to COVID-19). I dealt with Cameron initially up to signing the lease and collecting my keys and he answered all my questions promptly and was very helpful. Once in my flat I dealt with Leanne Jervis with regards a few issues I was having and she always responded quickly and was very helpful in arranging contractors to come and sort out the problems I was having. I feel that I can contact her any time with any queries and she will help.PositiveResponsiveness, Professionalism
5/5
Outstanding customer service from Melissa, she guided me through every aspect of the viewing and clearly explained the benefits of the property I’m now purchasing. Truly first-class service delivered with a smile.
Dear Paul Doyle, Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Melissa. She prides herself on offering comprehensive guidance and it's wonderful that her efforts have resonated with you. Enjoy your new property and remember, we're always here to assist with any future real estate needs. Warm regards, Daniel Harris, Director
5/5
Great experience so far with Northwood and excellent service from one Estate Agent in particular Emma Cook, who is very helpful and responsive and quick in responding to our queries. I would highly recommend her to all their prospective clients. There was a little problems that we ran into with third parties, but the team at Northwood helped in resolving the issue. Every time we contacted them they were always available to help.�
5/5
Alex Meakin (lettings) was a great help in getting finding new tenants and managing the moving in process.
Thank you for your kind feedback. We’re pleased to hear that Alex Meakin provided such great support in sourcing new tenants and overseeing the moving-in process. Ensuring a smooth and efficient experience for our landlords is extremely important to us, so it’s great to know Alex’s professionalism and assistance made a positive difference. We’ll be sure to pass your comments on to him. Thank you again for choosing us and we look forward to continuing to support you. Kind regards, Daniel Harris Director
1/5
You can forget about this estate agency giving a damn about any maintenance. 2 months for a washing machine, 2 weeks without a toilet, 3 months for a simple oven repair, 4 years for an extractor fan replacement. Now I’m being ghosted about a broken fridge and an electrical teleswitch which needs to be removed else electricity will not be available to the flat. All this for an increase in rent. They only have one contractor across all their Manchester properties. Avoid at all costs. Update: I have now been without a fridge/freezer for 2 months
5/5
Great service received from H who was the agent for our property purchase. Always available to reply to emails and phone calls and always willing to help with contact between the sellers and solicitors to push the process along.
Dear Liam, Thank you for your glowing review and five-star rating. We're thrilled to hear you had a great experience with H and appreciated the proactive communication throughout your property purchase. Ensuring smooth liaison between all parties is a priority for us. We look forward to assisting you again in the future. Best wishes, Daniel, Northwood South Manchester Estate & Letting Agency.
1/5
"WARNING PROCEED WITH..."
My experience with Northwood Sale was very unpleasant, particularly with the director of the business, *. He is very abusive and uses a number of bullying tactics; such as serving faulty eviction orders to turning up to your property unannounced. * always aggressive and often offensive, he consistently displayed highly inappropriate conduct. All of the repairs reported were not dealt with in a timely manner or left for long periods of time. The customer service team were rude, unhelpful and dismissive. Please, proceed with caution and know your rights as a tenant: www.gov.uk/private-renting
5/5
Great experience so far with Northwood and excellent service from one Estate Agent in particular, Kelly Smith. Heavily pregnant and struggling to find somewhere to live, Kelly made every effort to assist in finding me the right home. She arranged multiple property viewings and answered all queries I had promptly and professionally. With only a small time frame in which to find a property before my due date, I can’t thank Kelly enough for her genuine support and expertise. I would absolutely recommend Northwood, much less stressful than my experiences with other agencies.
5/5
Angela was great from start to finish, after we fell in love with the property she recommend our application to the landlord despite our situation being less than ideal and worked with us to put all our paperwork in order to support our application. We were happy to be given the news we were accepted and moved in to our new home quicker than expected. I highly recommend Angela and the team at Northwood and look forward to a great working relationship with them going forward.
5/5
Thank you so much to Lindsey and all the team at Northwood South Manchester. The letting process was highly efficient with excellent communication throughout; they also went above and beyond the call of duty and helped with some logistics on move-in day too which made everything as stress-free as possible when coming from the other side of the country. I would highly recommend to prospective tenants when looking to rent in Manchester.
5/5
I would like to say a massive
I would like to say a massive thank you to Leanne Jervis at the sale Manchester branch for everything she has done for us since moving in, Just recently we have had issues and the lady has gone above and beyond to help us and made things less stressful, thank you for all your help. I also like to say that one of your best staff isn't on the website to tag in and find which is quite frustrating. Alex porter
5/5
"I would like to say a massive ..."
I would like to say a massive thank you to Leanne Jervis at the sale Manchester branch for everything she has done for us since moving in, Just recently we have had issues and the lady has gone above and beyond to help us and made things less stressful, thank you for all your help. I also like to say that one of your best staff isn't on the website to tag in and find which is quite frustrating. Alex porter
5/5
I would like to thank Angela for her time and effort in helping me and my sister re-locate to Manchester. She was helpful, efficient and professional in her dealings with us. Appointments were made, confirmed and met on time (unlike some agencies we dealt with during time time). Angela went out of her way to secure the tenancy for us so that we could start new jobs in the city. The meeting with Kelly to sign the tenancy agreement went well and she did a thorough job of explaining the paperwork to us.
1/5
You can forget about this estate agency giving a damn about any maintenance. 2 months for a washing machine, 2 weeks without a toilet, 3 months for a simple oven repair, 4 years for an extractor fan replacement. Now I’m being ghosted about … More
Dear Silver Shadow, We’re very sorry to hear about your experience and completely understand your frustration. Providing timely maintenance is a priority for us, and we sincerely regret that your repairs have taken longer than expected. We would like to investigate this matter further and work towards a resolution as soon as possible. Please reach out to us directly at southmanchester@northwooduk.com so we can address your concerns urgently. Best regards, Daniel Harris Branch Director
5/5
"Very..."
I have to be truly honest, over the last few years of renting a property from Northwood, there has been some set backs and delays. However the last few times I have had a query or if there has been a problem with the property, it has been Kelly I have directly dealt with and can honestly say I've never dealt with anyone who has been on the ball as much as she has. There has been a solution/workman sent out the very next day both tunes and has really put my mind at ease in regards to dealing with Northwood. It was very off putting at first but now I am comfortable enough knowing that Kelly will do her upmost best with an issue. She has massively improved the company with her presence and commitment. Thank you to you again Kelly.
5/5
Yvonne from Northwood Properties was courteous, informative and very professional. She spent a significant amount of time showing me around the property and certainly made me feel like a Very Important Customer. She listened to my needs and was able to offer me lots of advice. I left the viewing feeling reassured that she would do everything she could to help me find my next home and I was very thankful for her time.
5/5
"Very..."
We have recently rented our first family home through Northwood.Kelly was so helpful from the start. She really made our renting process stress free. From applying for the house to signing the keys she couldn't do enough for us. Many times I called the estate agents with questions in regards to different things , she always found the answer for us , ensuring everything was as smooth sailing as it could be. We would 100% use Northwood again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Northwood's Sale office has 215 reviews across two platforms: 187 on Google, 28 on allAgents.
Northwood South Manchester (Sale) is rated 4.0 out of 5 across all 215 reviews, and 4.0 out of 5 on Google from 187 reviews.
Northwood South Manchester (Sale), 43 - 45 Cross Street, Sale, M33 7FT.