Northwood South Manchester (Sale) reviews

★★★★★ 5/5

Google

Melissa has been my main point of contact throughout the flat hunting process, and she has honestly been incredible from start to finish. Trying to secure a flat during an incredibly busy time, and doing it alone while my flatmate’s away, hasn’t been easy, but Melissa made the entire process so much smoother. Considering this is our first time renting properly on the market after uni housing, she’s made what could have been a really daunting experience feel so much more manageable. She was organised, patient, and consistently went out of her way to check in with me after viewings and help with any additional requests I had. In an industry that often feels impersonal and chaotic, she was a breath of fresh air - genuinely caring, reliable, and professional. I’m really grateful for all her support, and I truly couldn’t have done it without her. Thank you so much, Melissa, you’ve been so amazing, and I genuinely couldn’t have asked for a better person to guide me through it.

Lara · 7 August 2025

★★★★★ 5/5

Google

We worked with Julia on the purchase of our first house and she was awesome to work with! Our own solicitors were... not amazing, and Julia supported us throughout the whole thing and gave great advice. From first viewing to getting the keys, the whole process only took around 2 months in no small part to Julias support and persistence. We would 100% recommend working with the Lawrence Copeland/Northwood team if you're buying or selling a home. Thanks again for all your help!

Michael · 3 July 2025

★★★★★ 5/5

Google

I had a great experience with Melissa Lawrence during my recent viewing. She was extremely professional, well-prepared, and made the entire process smooth and comfortable. Her communication was clear, she listened carefully, and she made sure all my questions were answered. She assisted me getting the contact at the agency I needed and facilitated me having everything I needed before we both left the flat. It’s rare to come across someone who is both efficient and genuinely kind in their approach, she strikes that balance perfectly. I truly appreciate the level of care and professionalism she brought to the appointment. She’s a real asset to that agency! I hope her hard work is recognised as coming across a passionate and professional individual is rare these days! Thank you Melissa for your time, your positive energy and your kindness it was a true pleasure to meet you. Keep up the good work!

Johana · 18 June 2025

★★★★★ 5/5

Google

I had a viewing with Melissa, the perfect experience for a buyer. Never ever I had such a great experience while looking for a flat and organizing viewings. I am viewing so many recently, all agents are very dull and cold. Melissa was not of this sort, she was there all the way through, super on time and available to answer all my questions with a smile and promptly revert to her team whether she couldn’t access the answer herself on the spot. Really appreciated the effort and patience.

Vale · 2 June 2025

★★★★★ 5/5

Google

Melissa was fantastic from start to finish! She was so friendly and easy to talk to, and really went above and beyond to help us find the right place. Her advice and support made everything so much smoother, we’re so grateful for her help and would definitely recommend her to anyone looking for a new home!

Rosie · 18 October 2025

★★★★★ 5/5

Google

Huge thanks to Melissa - a breathe of fresh air in what can feel like a very impersonnable profession. Appreciate your thoughtfulness in supporting our neuro-divergent family to navigate the viewings. Particularly loved that you went in ahead to minimise smells from vacant properties. Perfect representation for accessibility in the industry but I suspect it’s because you are all heart ❤️

Hayley · 3 July 2025

★★★★★ 1/5

Google

I never post online reviews; take this as a warning!!! - stay far way. It has been 3 weeks and they have not fixed my heating in November as well!!! no repair date in sight - I have reported them to the local council and lodged a complaint Update…… Thank you for your response, but this situation is now unreasonable. We are approaching week 5 without heating, with no repair date. It’s December, temperatures have dropped, and I’m still without an essential service. This delay is affecting my mental health and my asthma. Even one week would be difficult to justify, five weeks is unacceptable.

Haj · 3 December 2025

★★★★★ 1/5

Google

Tried to view a property in Salford, Booked a viewing a week in advance, was waiting at the property then rudely called over. Was not acknowledged, not a hi how are you, the real estate agent just rushed in front of me. Entered the building and the flat was occupied and I was not able to view. Was not given an apology, just expected that “someone” would give me a call. Such a bad experience, disappointed. Would not recommend this company at all.

Izzi · 9 October 2025

★★★★★ 5/5

Google

Aliyah was amazing and the over all service I received was great. Definitely recommend Northwood for the service they provide

Fakhruddin · 19 November 2025

★★★★★ 5/5

Google

Unfortunately did not find a place with Northwood in the end, however Julian was amazing throughout the whole process. He was super helpful, very proactive and went above and beyond my expectations!

Faisal · 27 June 2025

★★★★★ 1/5

AllAgents

Deplorable

I was unfortunate enough to be in a position where I ended up in a property managed by Northwood for 12 and a half years. To add to my misery, the branch owner DANIEL HARRIS bought the property that I was in around 6 years ago. Now this is where all of my problems really escalated. Daniel likes to use what can only be described as bullying tactics in order to force you into submission. Back in 2018, I had the audacity to raise a formal complaint to Northwood about the damp and mould. This had been a long standing issue since I moved in back in 2012. I escalated my concerns to the environmental health department. During their visit to my home, Daniel showed up. He proceeded to argue with the environmental health officer and accused me of causing the damp. After this visit, a workman came and put a bit of plasterboard on the roof in the pantry and used some anti mould paint. That was it. And so the damp and mould continued. Along with the this there were constant slugs and silver fish in the property. And I continued to complain. However, Daniel refused to address this properly and instead reluctantly sent a contractor to re paint the affected areas with mould paint. The bullying aspect comes in the form of threatened evictions and intimidation. If you can't afford a rental increase and ask if you can negotiate, he'll send you a section 21 notice. If you still don't agree, he'll send you a section 13 to legally force the increase. It's not the increases that cause me to leave such a scathing review. It's the way in which Daniel conducts himself. As a single mother with two young children, I was told on two occasions when I'd been served that I would end up in a dingy horrible BnB with my kids and it'd be my fault. So after having had enough of this bullying and berating from Daniel, I decided that should I receive another notice, I'll risk the horrible BnB. So at the start of 2024 when Daniel wanted to increase the rent by 25%, He was crafty and actually had the work done to fix the damp that should have been done YEARS ago. After that, I didnt agree to the rise, I was served and this time I let it play out. I'm now in a beautiful property with no damp, mould, slugs or silverfish! Even though they didnt maintain the property as they should have over the 12.5 years, they have had the cheek to claim almost all of my deposit! The man has literally no shame. Steer clear of any company that this man is affiliated with. You only have to google his name and Northwood Sale to see what people think of him.

Cara · 18 November 2024

★★★★★ 1/5

AllAgents

"Deplorable..."

I was unfortunate enough to be in a position where I ended up in a property managed by Northwood for 12 and a half years. To add to my misery, the branch owner DANIEL HARRIS bought the property that I was in around 6 years ago. Now this is where all of my problems really escalated. Daniel likes to use what can only be described as bullying tactics in order to force you into submission. Back in 2018, I had the audacity to raise a formal complaint to Northwood about the damp and mould. This had been a long standing issue since I moved in back in 2012. I escalated my concerns to the environmental health department. During their visit to my home, Daniel showed up. He proceeded to argue with the environmental health officer and accused me of causing the damp. After this visit, a workman came and put a bit of plasterboard on the roof in the pantry and used some anti mould paint. That was it. And so the damp and mould continued. Along with the this there were constant slugs and silver fish in the property. And I continued to complain. However, Daniel refused to address this properly and instead reluctantly sent a contractor to re paint the affected areas with mould paint. The bullying aspect comes in the form of threatened evictions and intimidation. If you can't afford a rental increase and ask if you can negotiate, he'll send you a section 21 notice. If you still don't agree, he'll send you a section 13 to legally force the increase. It's not the increases that cause me to leave such a scathing review. It's the way in which Daniel conducts himself. As a single mother with two young children, I was told on two occasions when I'd been served that I would end up in a dingy horrible BnB with my kids and it'd be my fault. So after having had enough of this bullying and berating from Daniel, I decided that should I receive another notice, I'll risk the horrible BnB. So at the start of 2024 when Daniel wanted to increase the rent by 25%, He was crafty and actually had the work done to fix the damp that should have been done YEARS ago. After that, I didnt agree to the rise, I was served and this time I let it play out. I'm now in a beautiful property with no damp, mould, slugs or silverfish! Even though they didnt maintain the property as they should have over the 12.5 years, they have had the cheek to claim almost all of my deposit! The man has literally no shame. Steer clear of any company that this man is affiliated with. You only have to google his name and Northwood Sale to see what people think of him.

Cara · 18 November 2024

★★★★★ 5/5

Google

Excellent experience with Melissa who was very organised and gave honest feedback regarding the apartments we viewed. I have successfully found my next home. Thanks Melissa!

Fionnuala · 30 July 2025

★★★★★ 5/5

Google

Melissa went “above & beyond” to show us and help us secure an awesome property! Great service!

Vinay · 29 October 2025

★★★★★ 5/5

Google

Melissa was very professional and helped me throughout. Quick in replying. Highly recommend her.

N · 30 October 2025

★★★★★ 5/5

Google

Melissa was very helpful in helping me through the process. Lovely estate agents.

Kojo · 2 October 2025

★★★★★ 5/5

Google

I recently rented a property through Aliyah Jaffery and was very impressed with the service. She was professional, efficient, and attentive throughout the process, making everything smooth and stress-free. I would confidently recommend Aliyah] to anyone looking for a reliable and trustworthy agent for rentals.

Irrem · 24 September 2025

★★★★★ 5/5

Google

I had a viewing with Melissa and had a very positive experience. She was so encouraging and helpful. She knew about all the available properties in the region and took me through Northwood’s website to discuss properties I would like. She didn’t rush the viewing when I took a lot longer to look at the apartment than a viewing should take. Overall, had a fantastic experience with her!

Ruchi · 17 June 2025

★★★★★ 5/5

Google

Melissa has been incredible and such a big help with me moving. Big asset to this company. Thankyou for everything.

Eloise · 3 June 2025

★★★★★ 5/5

Google

It was a fantastic experience dealing with Josh from the letting team to secure our 1st property for rent in the UK. Josh really helped us with a quick turnaround time and was very professional in his approach. Thank you team Northwood and Josh. Keep up the good work.

Sandeep · 6 December 2025

★★★★★ 5/5

Google

Katie at Northwood was the only Agent in Sale who could find a property while I was in the process of relocating from outside the UK. During my time in the property, Katie was always on hand to listen, offer advice and assistance when I called or emailed with questions or issues. She is polite, efficient and extremely helpful. Katie is an asset to Northwood and to anyone who deals with her professionally.

Paul · 3 August 2024

★★★★★ 5/5

Google

I had an outstanding experience with Marie at Northwood. From the very beginning, she was professional, organised, and genuinely committed to helping us find the right property. Her communication was clear and consistent, and she always took the time to answer questions, explain details, and guide us through each step of the process. Marie has excellent knowledge of the local market of Manchester and offered honest, thoughtful advice that made everything easier and less stressful. What truly sets her apart is her patience, kindness, and willingness to go the extra mile. She treats us with respect and made us feel supported from start to finish.

Mona · 10 December 2025

★★★★★ 1/5

Google

"Unprofessional, unreliable, and not worth your time - steer clear of Northwood South Manchester." I reached out to Northwood South Manchester to rent out my property and was visited by the manager, Daniel Harris. He agreed to a certain rental amount and sent a confirmation right away, which gave me a positive impression of the agency. However, things quickly went downhill from there. They said they wanted to visit the property again to start preparing it for rent, which I agreed to. But after that, they never came back to me. I followed up with them through emails for an update on the progress, but they never responded. After a day of chasing them, they finally replied and said they didn't want to proceed with the rental agreement. I'm extremely disappointed with Northwood South Manchester's unprofessional behavior. They initially expressed interest in renting out my property, but then failed to follow through on their promises. It's not only a waste of my time and effort, but it's also unfair to leave me hanging after I've invested so much in preparing my property for rent. I wouldn't recommend Northwood South Manchester to anyone looking to rent out their property. They're not professional, reliable, or trustworthy, and they've left me feeling frustrated and disappointed with their services. Their lack of communication and follow-through has made it clear that they're not a reliable real estate agency to work with. In conclusion, I would advise others not to waste their time with Northwood South Manchester. They may give you a positive impression at first, but ultimately, they're not capable of providing the level of service that you deserve when renting out your property.

Trend · 11 March 2024

★★★★★ 1/5

AllAgents

WARNING PROCEED WITH

My experience with Northwood Sale was very unpleasant, particularly with the director of the business, *. He is very abusive and uses a number of bullying tactics; such as serving faulty eviction orders to turning up to your property unannounced. * always aggressive and often offensive, he consistently displayed highly inappropriate conduct. All of the repairs reported were not dealt with in a timely manner or left for long periods of time. The customer service team were rude, unhelpful and dismissive. Please, proceed with caution and know your rights as a tenant: www.gov.uk/private-renting

R · 19 March 2020