Thomas Morris Royston reviews

★★★★★ 5/5

Google

We would like to say a big thank you to the team. Luke was our main go to at the start of the process and he did a cracking job for us. He was friendly, professional, enthusiastic and really on the ball, not to mention very energetic! He …

Lee · 10 June 2025

★★★★★ 5/5

Google

I sold my flat through M&M properties a couple of months ago and couldn’t praise them enough! After having very poor experience with 2 other local agents in the Leighton buzzard area, I nearly lost all hope of selling my flat until M&M took on the marketing! They sold my flat very quickly and always found them great to communicate with. I originally purchased the flat through M&M properties and didn’t have the greatest experience but that was 5 years ago, so what a difference this time round made! I would recommend anyone to use M&M when selling a property! Due to my flat being a leasehold, there were quite a few issues with the solicitors and management companies but M&M always kept me informed and helped with any issues/ concerns I had, a very stressful experiance but M&M tried taking as much of that stress away from me which I was so thankful for!

Carina · 26 November 2025

★★★★★ 5/5

Google

I cannot recommend Fine & Country St Albans Estate Agents highly enough. Over the last 12 months, Mark Saville and team have successfully sold two of our properties, and their expertise and professionalism have been exceptional throughout the entire process. From the initial valuation to the final sale, they were with us every step of the way, providing valuable advice, regular updates, and exceptional customer service. But their service doesn’t stop there, Fine & Country have also managed our properties for the past 20 years, ensuring everything ran smoothly with both tenants and property maintenance. Lauren King and the lettings team's proactive approach and attention to detail have made them an invaluable partner, and we’ve always felt completely at ease knowing our properties are in their capable hands. If you’re looking for an estate agent who is dedicated, reliable, and highly skilled, look no further than Fine & Country, St Albans. They’ve consistently exceeded our expectations, and we couldn’t be happier with their service.

Paul · 13 June 2025

★★★★★ 5/5

Google

I would like to say a big thankyou to Anna From April last year to January 16th 2026 She’s been so helpful We lost our first house and then we found another one and she was always on the end of the phone or email Thankyou so so much We have finally got our home we wanted There’s been lots of highs and lows but we got there in the end Xx

Debbie · 2 February 2026

★★★★★ 5/5

Google

Ryan was incredibly helpful, he helped us from start to finish by suggesting solicitors and a mortgage advisor who both turned out to be amazingly helpful also. He helped negotiate with the sellers and solved problems very quickly. Communication was excellent throughout. Realistic time frames were given which meant that we always knew when to expect updates. We couldn't be happier with the service we had from Ryan and would definitely recommend him to others and would use him again if we ever sell our wonderful house.

Lindsey · 12 June 2025

★★★★★ 5/5

Google

My move could not have been better special thanks to staff at north Berwick Nicky,Alicia, Charlotte,murron also Lucy from the legal team. Thank you Walter and moyra

Walter · 1 September 2026

★★★★★ 5/5

Google

Dan was great at showing us around the property!

Lisa · 25 May 2026

★★★★★ 5/5

Google

Working with Claire and Sam at Fine & Country has been a real pleasure. Sam gave direct and open guidance on our property and his valuation and expectations on time to gain an offer was totally accurate. We secured an offer in 5 weeks and …

Jim · 26 June 2025

★★★★★ 3/5

Google

The team started off very strong, great communication, engaged, and supportive when we re-listed our house with them. The chain was long and slow, and after several months we made them aware we were starting to look at other properties due to the unpredictable chain. Although communication dropped after we withdrew from a purchase with them due to a change in circumstances, we were still selling our place with them. I later found out that our buyers had been looking elsewhere (after we said we would leave the very long chain), something the agents hadn’t shared with us, which was disappointing as we had been open with them. At the same time, they were noticeably unhappy when we made an offer on another property (likely commission-related), even though they knew we were looking. Overall, they are professional and capable agents, but our experience did change over time. I’d still recommend them, though it’s worth comparing with other agents too.

Abi · 10 November 2025

★★★★★ 5/5

Google

We had an excellent experience with Charlotte at Thomas Morris. She was responsive, flexible, and genuinely supportive throughout the process of selling our home. Her guidance and recommendations were always thoughtful and helpful, and she really took the time to listen to us at every stage. We wouldn’t hesitate to recommend her to anyone looking to sell their property.

Anne · 5 May 2026

★★★★★ 5/5

Google

Josh is very knowledgeable, easy to talk to and cleared up all confusion I had with the current property market. I couldn't recommend him enough!

Connor · 11 January 2026

★★★★★ 5/5

Google

Nicola, Pippa and team in the Lettings Department have been exceptional. From overseeing the refurbishment of a previously let property and finding an ideal new tenant everything has been handled in a professional and friendly way. They deserve their 5 ⭐️

Kate · 12 May 2026

★★★★★ 5/5

Google

From the beginning Luke B has been respectful, helpful and has always sent us properties to our spec and beyond. He is a fantastic apprentice and will go far in his career. Thanks Luke!

G28 · 10 October 2025

★★★★★ 5/5

Google

Lucy was very helpful and professional. I had an issue with a leak in my bathroom and she had it sorted within a day, keeping me up to date with everything and checking in with me after. Great service!

Amanda · 25 May 2026

★★★★★ 5/5

Google

Fine and Country have been a joy to deal with, they’ve always done their best to facilitate visits to the property from ourselves as well as contractors. Claire was extremely responsive, knowledgeable and willing to help with any queries. I couldn’t recommend them more!

Jonathan · 26 June 2025

★★★★★ 5/5

Google

I was looking for a 1-bed around this area. Chanced a very promising place and gotten in touch with Vincent. They showed me the place and took my application to the landlord. I didn't get the place because the Landlord doesn't like my application for some reasons. But Vincent did call back and with a very sincere attitude to deliver the bad news. After a lot of bad experience with shady practice from the chained estate agency I would highly recommend this agency and Vincent to anyone who are looking for anything in this area.

Tsemay · 26 October 2025

★★★★★ 5/5

Google

I’m very happy with the service Tom has offered so far. He’s very thorough on explaining all the steps for my move to my new home and has provided answers on all my questions promptly. Vincent on the other hand shockingly didn’t know anything about the properties he was showing me and wasn’t prepared at all. I am giving 5 stars to the office for the great service and support from Tom. I hope that my move will be also smooth without any surprises. In any case, I will edit my review to update all future customers of this agency. Well done Tom for the professionalism that you have shown so far.

Irine · 26 October 2025

★★★★★ 5/5

Google

Warren and the team were great! From first viewing the house (which was being sold by F&C) he was wonderful to deal with. Lynne was great at keeping to ball rolling and getting us to completion. As always with buying houses there are bumps in the road but Warren and Lynne were always there to support, any day or time and kept me updated throughout. Great estate agents :-)

Alex · 11 July 2024

★★★★★ 5/5

Google

Lisa and Tai were both great!

Maddy · 27 May 2026

★★★★★ 5/5

Google

I can’t recommend this S&M estate agent highly enough. From start to finish, their service has been absolutely fantastic. The North Berwick team was professional, responsive, and genuinely supportive throughout the entire process, making what can often be a stressful experience feel smooth and well-managed. Communication was excellent at every stage, they kept me fully informed, answered all my questions promptly, and always took the time to explain things clearly. Their knowledge of the market and attention to detail really stood out, and I always felt confident that I was in good hands. What impressed me most was their dedication and personal approach, they truly went above and beyond to ensure everything progressed efficiently and without unnecessary delays. Overall, an outstanding experience. I wouldn’t hesitate to recommend them to anyone looking for a reliable, professional, and friendly estate agent. Thank you, team. Francesca

Francesca · 8 July 2026

★★★★★ 5/5

Google

Charlotte Smart is incredible to work with. Highly recommended and a credit to her team!

Sam · 16 March 2026

★★★★★ 5/5

Google

While we are still in the process of preparing for our own move, an absolute glowing review to Amit and his team at the Royston branch of Thomas Morris. From valuation early last year to the actual selling of our current property, Thomas …

David · 14 June 2025

★★★★★ 5/5

Google

Julia has been amazing all the way through, kept regular contact throughout with updates etc! Made it a nice easy process. Would highly reccomend her. Thank you for all your help

Tom · 19 October 2025

★★★★★ 5/5

Google

We recently sold a property and the Thomas Morris team steered us through this in a very professional, efficient and supportive manner - thank you! For some of us, it was a new process, and the team were able to answer our questions (no matter how small or big) and always made us feel we were in safe hands. Multiple times, they also went the extra mile to check in on the property for us and follow up on information we needed during the sale. Thank you for all your help, we truly appreciate it and would recommend working with the team!

Ben · 3 October 2025