Trusted Agent profile · Royston, Hertfordshire

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Thomas Morris Royston reviews

★★★★★ Excellent

959 reviews across 4 platforms

6 Melbourn St, Royston, Hertfordshire, SG8 7BZ

Part of Thomas Morris, see every office.

Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.6 / 5

875

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Royston office, from every platform, shown as written. First names only.

5/5

Google

5 stars aren't enough. Estate agents have rightfully earnt a poor reputation over the years and I have …

David · 19 May 2022

Agent replied · 19 May 2026

Thank you so much for your kind review David. We are delighted you are so happy with our service and so glad to help you and your family sell and move to your dream home for the future, it truly was a pleasure. Thanks again, Rob and Sally

5/5

Google

Very professional from start to finish, always in constant contact keeping their customers in the loop. Highly recommended!

Adam · 22 June 2022

Agent replied · 21 June 2024

Thank You very much Adam. We appreciate your rating, comments and offer to recommend too. I'll let the team at Royston know.

5/5

Facebook

I would recommend Thomas Morris Sawtry to anyone as they are very friendly and very helpful. They will go the extra mile for you making things as smooth as possible. Sarah Mercer our mortgage advisor at Thomas Morris has been brilliant arranging our mortgage and helping with advice even on things that were not necessarily for her to sort out. Thanks

Anthony · 29 March 2020

5/5

Facebook

Excellent service and made the stress of buying a first home a whole lot easier. Thank you to the team, and Millie from the Sawtry branch especially. I'm honestly not sure you'll find a better estate agent who will back you up in your corner anywhere. Thanks again, and when the times comes I'll certainly be using Thomas Morries Estate Agents again.

Josh · 5 November 2019

1/5

Google

i would keep away from this company they say they would ring u back and never do hear from them wose one ive been to

X58evo2 · 11 April 2021

Agent replied

So sorry to hear about your experience. I can only apologise!

5/5

Google

Great team, efficient and friendly service and managed a very clean transaction of selling our home. Not the cheapest in town but you get what you pay for.

Steve · 22 June 2020

Agent replied

Hi Steve, We really appreciate your 5 star rating and comments - thanks!

5/5

Facebook

Amazing trading platform, quick withdrawal I have been using this platform together with the most recommended forex strategy on the internet from Mr John Dollerry and so far i have no complaints making $7000-$15000 on a weekly basis he is great and i am thankful to meet him. If interested Contact John Dollerry Trader Email:dollerryjohn@gmail.com WhatsApp:+19283161467

Ojo · 25 May 2021

5/5

Google

The whole team were very helpful and professional. Would highly recommend. Always quick to respond to queries.

Antonella · 22 June 2022

Agent replied

HI There Antonella and thanks a lot for such a glowing review as well as the 5 star rating - I'll let the Royston team know your thoughts.

5/5

Google

What I particularly appreciated from Robert Oulsnam's Bournville office was the personal service I received. At times of stress during the house selling and buying process the staff always offered a symapethtic ear and went out of their way to offer practical help and support. The service provided was both personal and thoroughly professional throughout.

Barbara · 2 July 2021

5/5

Google

Brilliant from start to finish. Super helpful.

Stacey · 19 May 2023

Agent replied · 19 May 2026

Thank you for your kind review Stacey. We hope you have settled in your new home and village. Best wishes Rob and Sally

5/5

Google

We had a long drawn out sale due to circumstances beyond anyone’s control. All during the process the Staff at Bournville we’re always efficient, upbeat and supportive. I have moved many times over the years and my last two moves were with this Oulsnam branch. I feel qualified to say the standard of service they gave was exceptional.

Kenneth · 2 July 2020

5/5

Google

After buying our house through Thomas Morris 9 years ago and having such a great experience we decided to use them for the sale of our property. …

Tony · 4 October 2019

Agent replied

Hi Tony - thank you for this fantastic review and 5 star rating. I know that the team at Royston will be delighted with your comments. Thank you also for coming back to us after 9 years!

5/5

Google

Excellent service quick and easy.

M · 22 June 2023

Agent replied · 29 July 2023

Thanks M!

5/5

Google

Great viewing conducted by Fiona. Answered all of our questions. Very helpful, friendly and professional

David · 22 June 2022

Agent replied

Thank you David - I will pass on your kind comments to the team at Royston.

5/5

Google

Excellent service from all at Bournville office throughout sale and purchase. The predicted sale value for our property was spot on. We were kept informed of all movement on sale and purchase throughout the process and we couldn't be more pleased with the end result. Thanks to all at Bournville office we will certainly recommend you to others. 10 out of 10.

BalsallHeathen · 2 July 2017

5/5

Facebook

You're the best among the whole traders, i was about giving up on trading until i met you, I'm so grateful for how you have help me trade and make so much profit within a very short time.. I highly recommend you Mrs Jordan Lauren.. Contact her on Email: jordanlauren783@gmail.comWhatsApp: +13105651441

Orah · 13 October 2021

5/5

Google

Friendly communication with Amit, smooth procedure, and quick support when needed

G · 15 October 2022

Agent replied

Thanks for the 5 stars and review!

5/5

Google

What a splendid service. Very professional at every point of contact and excellent at keeping us up to date at all times. …

Ben · 4 October 2020

Agent replied

Thank you Ben - Robert and the team will be delighted with your comments and 5 star rating!

5/5

Google

What a fantastic team and superb Branch Manager. They were professional, but also showed great kindness and understanding of circumstances. Keeping us updated every step of the way. I cannot recommend them highly enough.

Cathie · 2 July 2023

5/5

Google

My sister and I sold our late parents house through the Bournville office earlier this year. We were very impressed with all aspects of the service provided and would highly recommend to any future sellers in the area. Sound professional and friendly advice was given at all times by Rachel and Karen. Thank you. Mrs C S & Mrs S W

Carol · 2 July 2016

5/5

Google

Always cheerful, enthusiastic and willing to assist in any way - definitely a pleasure to do business with!PositiveResponsiveness

Mel · 27 July 2021

Agent replied

Hi there Mel - THANKS for that!

5/5

Google

Always cheerful, enthusiastic and willing to assist in any way - definitely a pleasure to do business with!

Mel · 22 June 2021

Agent replied · 22 June 2026

Hi there Mel - THANKS for that!

5/5

Facebook

I work with Thomas Morris as we supply agency technology and I would recommend them to any potential sellers or landlords. This company is forward thinking and proactive in making sure they use all the tools they can to enhance customer experience. Great to work with all!

Amy · 20 December 2021

5/5

Facebook

As a supplier to Thomas Morris I get to work closely with them and I can honestly say that it is no surprise that they are always winning awards as the whole team is an absolutely pleasure to deal with and so dedicated to their client care.

Phill · 18 December 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Thomas Morris Royston

How many reviews does Thomas Morris Royston have?

Thomas Morris's Royston office has 959 reviews across four platforms: 875 on Google, 71 on Facebook (across the whole business), 1 on View Agents, 12 on Trustpilot (across the whole business).

What is Thomas Morris Royston's rating?

Thomas Morris Royston is rated 4.6 out of 5 across all 959 reviews, and 4.6 out of 5 on Google from 875 reviews.

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.

Where is Thomas Morris's Royston office?

Thomas Morris Royston, 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ.

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