5/5
FacebookThey are the most incredible agent and what all agents should emulate to. Their service is different grade and they genuinely care about their customers
Agent replied
Cheers Tony!
Trusted Agent profile · Royston, Hertfordshire
Verified
Thomas Morris Royston reviews
★★★★★
959 reviews across 4 platforms
6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
Part of Thomas Morris, see every office.
Thomas Morris's office in Royston, Hertfordshire, at 6 Melbourn St, is rated 4.6 out of 5 across 959 reviews on four platforms, including 875 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
875
Reviews on Google
This office
71
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Royston office, from every platform, shown as written. First names only.
Facebook5/5
GoogleBought our forever home with Fine and country. They helped us throughout the process of purchasing our property. They were extremely helpful and professional and we would recommend their services. Thank you!
5/5
GoogleVery professional and friendly. My first experience with ewe move and I would definitely look to sell my house with them.
Agent replied · 25 June 2026
Thanks for the feedback Julia!
5/5
FacebookI have recently purchased a flat through Thomas Morris. They successfully guided me through the pitfalls. Communication was effective throughout . Many thanks
Agent replied
Thanks for that - glad we could help!
5/5
GoogleGreat experience with Robert Oulsnam, will be using them to sell this property when the time comes. They were very friendly and profressional, excellent customer service and were great at keeping me in the loop with regards to the chain for my transaction. Lovely staff, would definitely recommend.
4/5
GoogleThank you very much for helping with our house purchase - very excited to move in next week!
Agent replied · 9 June 2026
Thank you for the review Andy!
5/5
GoogleThe team looked after us well, responded quickly and gave us good advice.
Agent replied · 21 June 2024
Thank you Martin - I'll make sure that the team are aware of your comments and 5 star rating.
5/5
FacebookWe have bought and sold houses with Thomas Morris twice in the last two years and nothing is too much trouble. They are friendly, professional, courteous and honest. I wouldn’t hesitate to recommend them to family and friends.
5/5
FacebookFriendly, professional and always happy to listen. Great communication from all the team. Wouln't hesitate to recommend their services.
Agent replied
None of the above
5/5
GoogleAn investment opportunity for some ,this company should open up for everyone to invest ,around the UK 🇬🇧 .The company then might be surprised . …
5/5
GoogleBrilliant service from Rachel, Becky, Karen and Sam. They really went above and beyond to make sure our purchase went through. I would highly recommend them
5/5
View AgentsExcellent selling service
We sold our house through Thomas Morris, Royston, a few years ago. They provided an absolutely excellent service throughout - proactively looking for buyers for our house, especially when our first buyer pulled out, and keeping us up-to-date regularly. They found us a second buyer within days. I can't recommend them highly enough.
5/5
GoogleGreat service from Mark at Fine & Country - as a buyer I found him responsive, professional and he moved things along very smoothly. Highly recommended.
5/5
GoogleSold my property in 2 days. Love them. So professional and efficient. Great team.
Agent replied · 29 July 2023
Thanks for your comments and 5 Star rating. The Royston team will be delighted!
5/5
GoogleSold my property in 2 days. Love them. So professional and efficient. Great team.
Agent replied
Thanks for your comments and 5 Star rating. The Royston team will be delighted!
5/5
GoogleA very professional service. Attentive to our needs. Pleasant staff. Viewing at all times of the day with a member of staff if needed. We have used Oulnam's before and would have no hesitation in recommending them and using them in the future if needed
2/5
GoogleCan't get through on the phone
Agent replied
Sorry Dawn - I've only just seen this!
5/5
GoogleJo and Jade have been brilliant!
Agent replied · 9 June 2026
Thanks for taking the time to leave us a great review Krisha, we really appreciate it.
5/5
GoogleIf you are thinking of selling your house I thoroughly recommend you visit these guys. They work closely with you to create the best strategy to market your house and you very quickly become aware that you are in safe hands.
5/5
GoogleGreat location, great staff! Burgers good too! 😊 …
Agent replied
HI Susan, We don't do burgers... but if we did I'm sure they would be great!
5/5
FacebookI've used Sarah for a few mortgages over the years and she's brilliant. Always efficient and does what she says she will when she says she'll do it... what else can you want?
5/5
GoogleThank you so much for your help Joanna Hill-Brown!
Agent replied · 9 June 2026
Thank you for the 5 star review!
5/5
GoogleThroughout the selling process I received a friendly, helpful and very efficient service, I would recommend them to anyone.
5/5
GoogleProbably the best property consultant out there, capable of achieving outstanding results in unique and innovative ways. If you are thinking of selling your property, this is the place to go. Recommending with both hands!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thomas Morris Royston
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Royston won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Biggleswade won Gold.
